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The differences between service cashiers and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service clerk has an average salary of $33,566, which is higher than the $28,602 average annual salary of a service cashier.
The top three skills for a service cashier include customer service, cleanliness and credit card payments. The most important skills for a customer service clerk are customer service, basic math, and front end.
| Service Cashier | Customer Service Clerk | |
| Yearly salary | $28,602 | $33,566 |
| Hourly rate | $13.75 | $16.14 |
| Growth rate | -10% | -4% |
| Number of jobs | 98,972 | 361,383 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 40% | High School Diploma, 32% |
| Average age | 34 | 40 |
| Years of experience | - | 12 |
Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.
A customer service clerk is responsible for resolving client issues, giving requested information, and providing clients high-quality customer service. Customer service clerks' tasks include sharing information, responding to and recording requests, collecting payments, and resolving billing disputes. Also, they ensure that products or services are delivered promptly to customers. Applicants to the job must be able to listen and communicate well. They must have excellent customer service skills and be able to multitask. Skills in conflict resolution and problem-solving will also give them an edge.
Service cashiers and customer service clerks have different pay scales, as shown below.
| Service Cashier | Customer Service Clerk | |
| Average salary | $28,602 | $33,566 |
| Salary range | Between $23,000 And $34,000 | Between $26,000 And $42,000 |
| Highest paying City | Kirkland, WA | Anchorage, AK |
| Highest paying state | Washington | Alaska |
| Best paying company | Classic Chevrolet | United States Courts |
| Best paying industry | Retail | Retail |
There are a few differences between a service cashier and a customer service clerk in terms of educational background:
| Service Cashier | Customer Service Clerk | |
| Most common degree | High School Diploma, 40% | High School Diploma, 32% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service cashiers' and customer service clerks' demographics:
| Service Cashier | Customer Service Clerk | |
| Average age | 34 | 40 |
| Gender ratio | Male, 18.3% Female, 81.7% | Male, 33.0% Female, 67.0% |
| Race ratio | Black or African American, 8.8% Unknown, 5.2% Hispanic or Latino, 26.2% Asian, 7.3% White, 51.5% American Indian and Alaska Native, 0.9% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 5% | 7% |