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The differences between service center technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service center technician and a field technician. Additionally, a field technician has an average salary of $37,520, which is higher than the $36,643 average annual salary of a service center technician.
The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a field technician are customer service, ladders, and test equipment.
| Service Center Technician | Field Technician | |
| Yearly salary | $36,643 | $37,520 |
| Hourly rate | $17.62 | $18.04 |
| Growth rate | 8% | 8% |
| Number of jobs | 129,827 | 123,149 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Service center technicians and field technicians have different pay scales, as shown below.
| Service Center Technician | Field Technician | |
| Average salary | $36,643 | $37,520 |
| Salary range | Between $27,000 And $49,000 | Between $28,000 And $48,000 |
| Highest paying City | Dartmouth, MA | Washington, DC |
| Highest paying state | Massachusetts | Connecticut |
| Best paying company | Ernst & Young | DCP Midstream |
| Best paying industry | Technology | Energy |
There are a few differences between a service center technician and a field technician in terms of educational background:
| Service Center Technician | Field Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service center technicians' and field technicians' demographics:
| Service Center Technician | Field Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.9% Female, 28.1% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |