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Service center technician vs human service technician

The differences between service center technicians and human service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service center technician and a human service technician. Additionally, a service center technician has an average salary of $36,643, which is higher than the $32,621 average annual salary of a human service technician.

The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a human service technician are data entry, community resources, and social services.

Service center technician vs human service technician overview

Service Center TechnicianHuman Service Technician
Yearly salary$36,643$32,621
Hourly rate$17.62$15.68
Growth rate8%8%
Number of jobs129,827140,916
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 45%
Average age4444
Years of experience1212

Service center technician vs human service technician salary

Service center technicians and human service technicians have different pay scales, as shown below.

Service Center TechnicianHuman Service Technician
Average salary$36,643$32,621
Salary rangeBetween $27,000 And $49,000Between $26,000 And $40,000
Highest paying CityDartmouth, MARochester, MN
Highest paying stateMassachusettsHawaii
Best paying companyErnst & YoungCity of Richmond
Best paying industryTechnologyProfessional

Differences between service center technician and human service technician education

There are a few differences between a service center technician and a human service technician in terms of educational background:

Service Center TechnicianHuman Service Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 45%
Most common majorBusinessPsychology
Most common college--

Service center technician vs human service technician demographics

Here are the differences between service center technicians' and human service technicians' demographics:

Service Center TechnicianHuman Service Technician
Average age4444
Gender ratioMale, 71.9% Female, 28.1%Male, 27.9% Female, 72.1%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7%Black or African American, 5.7% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 1.8% White, 72.3% American Indian and Alaska Native, 0.8%
LGBT Percentage1%1%

Differences between service center technician and human service technician duties and responsibilities

Service center technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Help build SCO Unix servers for the upgrading of EAS and UCAPERS from 3B2's to Pentium base servers.
  • Monitor and troubleshoot state own fiber-optic telecommunications network.
  • Include regularly schedule maintenance, safety recalls, computerize alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
  • Monitor mainframe systems, peripheral devices and network environments identifying and diagnosing issues utilizing various network monitoring tools.

Human service technician example responsibilities.

  • Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
  • Assist mentally challenge individuals with ADL'S.
  • Attend annual service training, including CPR and a refresher courses.
  • Answer phones and provide excellent customer service; train in first aid and CPR.
  • Assist assign residents with their ADL as directed such as bathing, toileting, hair combing, etc.
  • Interview patients to compile information on social, educational, criminal institutional and drug history.
  • Show more

Service center technician vs human service technician skills

Common service center technician skills
  • Strong Customer Service, 28%
  • Customer Service, 18%
  • Troubleshoot, 7%
  • Technical Support, 4%
  • Hand Tools, 4%
  • Customer Satisfaction, 4%
Common human service technician skills
  • Data Entry, 13%
  • Community Resources, 11%
  • Social Services, 10%
  • Telephone Inquiries, 9%
  • Patients, 8%
  • Direct Care, 7%

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