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The differences between service center technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service center technician, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $36,643 average annual salary of a service center technician.
The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.
| Service Center Technician | Information Technology Technician | |
| Yearly salary | $36,643 | $49,031 |
| Hourly rate | $17.62 | $23.57 |
| Growth rate | 8% | 10% |
| Number of jobs | 129,827 | 118,881 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 47% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
Service center technicians and information technology technicians have different pay scales, as shown below.
| Service Center Technician | Information Technology Technician | |
| Average salary | $36,643 | $49,031 |
| Salary range | Between $27,000 And $49,000 | Between $28,000 And $83,000 |
| Highest paying City | Dartmouth, MA | Urban Honolulu, HI |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | Ernst & Young | Cravath |
| Best paying industry | Technology | Finance |
There are a few differences between a service center technician and an information technology technician in terms of educational background:
| Service Center Technician | Information Technology Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 47% |
| Most common major | Business | Computer Science |
| Most common college | - | Stanford University |
Here are the differences between service center technicians' and information technology technicians' demographics:
| Service Center Technician | Information Technology Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 71.9% Female, 28.1% | Male, 84.8% Female, 15.2% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |