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The differences between service center technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service center technician, becoming a junior technician takes usually requires 1-2 years. Additionally, a junior technician has an average salary of $39,417, which is higher than the $36,643 average annual salary of a service center technician.
The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Service Center Technician | Junior Technician | |
| Yearly salary | $36,643 | $39,417 |
| Hourly rate | $17.62 | $18.95 |
| Growth rate | 8% | 10% |
| Number of jobs | 129,827 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 34% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Service center technicians and junior technicians have different pay scales, as shown below.
| Service Center Technician | Junior Technician | |
| Average salary | $36,643 | $39,417 |
| Salary range | Between $27,000 And $49,000 | Between $26,000 And $57,000 |
| Highest paying City | Dartmouth, MA | Alexandria, VA |
| Highest paying state | Massachusetts | New York |
| Best paying company | Ernst & Young | Citi |
| Best paying industry | Technology | Technology |
There are a few differences between a service center technician and a junior technician in terms of educational background:
| Service Center Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 34% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between service center technicians' and junior technicians' demographics:
| Service Center Technician | Junior Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 71.9% Female, 28.1% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |