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Service center technician vs maintenance technician

The differences between service center technicians and maintenance technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service center technician, becoming a maintenance technician takes usually requires 2-4 years. Additionally, a maintenance technician has an average salary of $43,293, which is higher than the $36,643 average annual salary of a service center technician.

The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a maintenance technician are plumbing, HVAC, and hand tools.

Service center technician vs maintenance technician overview

Service Center TechnicianMaintenance Technician
Yearly salary$36,643$43,293
Hourly rate$17.62$20.81
Growth rate8%5%
Number of jobs129,827178,450
Job satisfaction-4.25
Most common degreeBachelor's Degree, 37%High School Diploma, 34%
Average age4447
Years of experience124

What does a service center technician do?

A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.

What does a maintenance technician do?

Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

Service center technician vs maintenance technician salary

Service center technicians and maintenance technicians have different pay scales, as shown below.

Service Center TechnicianMaintenance Technician
Average salary$36,643$43,293
Salary rangeBetween $27,000 And $49,000Between $31,000 And $59,000
Highest paying CityDartmouth, MARichmond, CA
Highest paying stateMassachusettsRhode Island
Best paying companyErnst & YoungAnheuser-Busch
Best paying industryTechnologyManufacturing

Differences between service center technician and maintenance technician education

There are a few differences between a service center technician and a maintenance technician in terms of educational background:

Service Center TechnicianMaintenance Technician
Most common degreeBachelor's Degree, 37%High School Diploma, 34%
Most common majorBusinessElectrical Engineering Technology
Most common college--

Service center technician vs maintenance technician demographics

Here are the differences between service center technicians' and maintenance technicians' demographics:

Service Center TechnicianMaintenance Technician
Average age4447
Gender ratioMale, 71.9% Female, 28.1%Male, 95.7% Female, 4.3%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 18.2% Asian, 4.6% White, 60.4% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service center technician and maintenance technician duties and responsibilities

Service center technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Help build SCO Unix servers for the upgrading of EAS and UCAPERS from 3B2's to Pentium base servers.
  • Monitor and troubleshoot state own fiber-optic telecommunications network.
  • Include regularly schedule maintenance, safety recalls, computerize alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
  • Monitor mainframe systems, peripheral devices and network environments identifying and diagnosing issues utilizing various network monitoring tools.

Maintenance technician example responsibilities.

  • Install, repair and troubleshoot electrical wiring, including switches, outlets, lights, ballast.
  • Monitor and document all temperature readings on boilers, chillers, and dry vac systems beginning and mid shift.
  • Perform preventative maintenance checks and services on exhaust fans, boilers, chiller units, automatic transfer switches, and generators.
  • Repair electrical equipment; replace faulty electrical switches; repair refrigeration equipment.
  • Handle trouble-shooting and repair of mechanical systems refrigerant recovery and charging of HVAC systems.
  • Facilitate commercial plumbing, electrical, light HVAC, and carpentry repairs in a laboratory facility environment
  • Show more

Service center technician vs maintenance technician skills

Common service center technician skills
  • Strong Customer Service, 28%
  • Customer Service, 18%
  • Troubleshoot, 7%
  • Technical Support, 4%
  • Hand Tools, 4%
  • Customer Satisfaction, 4%
Common maintenance technician skills
  • Plumbing, 10%
  • HVAC, 8%
  • Hand Tools, 7%
  • Customer Service, 6%
  • Ladders, 4%
  • Electrical Systems, 4%

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