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The differences between service center technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service center technician and a senior service technician. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $36,643 average annual salary of a service center technician.
The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a senior service technician are customer service, preventative maintenance, and java.
| Service Center Technician | Senior Service Technician | |
| Yearly salary | $36,643 | $74,893 |
| Hourly rate | $17.62 | $36.01 |
| Growth rate | 8% | 8% |
| Number of jobs | 129,827 | 134,284 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 39% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
Service center technicians and senior service technicians have different pay scales, as shown below.
| Service Center Technician | Senior Service Technician | |
| Average salary | $36,643 | $74,893 |
| Salary range | Between $27,000 And $49,000 | Between $51,000 And $108,000 |
| Highest paying City | Dartmouth, MA | Seattle, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | Ernst & Young | UBS |
| Best paying industry | Technology | Energy |
There are a few differences between a service center technician and a senior service technician in terms of educational background:
| Service Center Technician | Senior Service Technician | |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 39% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between service center technicians' and senior service technicians' demographics:
| Service Center Technician | Senior Service Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.9% Female, 28.1% | Male, 88.2% Female, 11.8% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |