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Customer Service Associate (Restaurant) - Closing
Taco Bell-Russellville, Ky 4.2
Service representative job in Russellville, KY
Learn More About the MRCO Family at ************ mrco. net with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life.
This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail.
Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
Able to clean the parking lot and grounds surrounding the restaurant.
Able to tolerate standing, walking, lifting up to 50 lbs.
and stooping.
A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude.
If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! Attendance - Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.
Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
Initiative and Energy - Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion) EEO - MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind.
MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment.
All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
MRCO will not tolerate discrimination or harassment based on any of these characteristics.
MRCO encourages applicants of all ages (16 or older).
Benefits - Competitive Pay - Early Pay with the Rain App - Flexible schedule - Paid Time Off - Free meal during shift - Career Path Opportunities - 401k, Health/Dental/Vision “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.
or any of its affiliates.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
”
$23k-29k yearly est. 1d ago
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Bilingual Customer Service Specialist (Spanish) (Multiple Locations)
Sherwin-Williams 4.5
Service representative job in Smyrna, TN
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
#SHWSalesBL
$28k-35k yearly est. 2d ago
Part Time Customer Service Associate (Restaurant)
Taco Bell-Russellville, Ky 4.2
Service representative job in Russellville, KY
Taco Bell - Russellville, KY is looking for a full time or part time crew member to join our team in Russellville, KY. As a Taco Bell - Russellville, KY crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.
Working with us will give you the flexibility to be whatever our team and guests needs you to be.
You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do.
Verbal communication skills are key - you're not going to be able to text message customers back and forth.
In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time.
With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Russellville, KY -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Russellville, KY.
Apply now!
$23k-29k yearly est. 1d ago
Customer Service Specialist
Diversified Recruitment Services, LLC
Service representative job in Lebanon, TN
The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers.
ESSENTIAL JOB FUNCTIONS
Analyze sales orders to determine and approve which orders should be released to the shipping department.
Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery.
Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system.
Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment.
Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers.
Analyze system reports and data to determine the best course of action for the customer.
Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods.
Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily.
Provide insights to management on daily dialogue and information obtained through customer contact.
Communicate with customers regarding orders, credits, reports, and various customer needs
Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner.
Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers.
Inputting data into spreadsheets or databases as required.
REQUIREMENTS
Bachelor's degree in finance, Business Administration or equivalent experience required
2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required.
KEY COMPETENCIES
Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
Hands-on approach to problem solving and analysis.
Excellent organizational and analytical Skills
Ability to analyze system reports and data to determine the best course of action
$25k-32k yearly est. 3d ago
Customer Service Representative
Vaco By Highspring
Service representative job in Lebanon, TN
Customer ServiceRepresentative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork.
Key Responsibilities:
Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments)
Communicate with customers and drivers via phone/email
Schedule and confirm pickups and deliveries
Track containers, chassis, and yard inventory; prepare reports for Fleet Managers
Ensure all driver/load paperwork is complete and scanned
Support Fleet Managers and relay capacity needs
Qualifications & Environment:
Comfortable in a fast-paced trucking environment with direct communication
Outgoing, detail-oriented, and able to multitask
Background check and drug screen required
$19-21 hourly 2d ago
Delivery Representative
Amerigas Propane 4.1
Service representative job in Gallatin, TN
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 02/27/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $26.25 to $27.25 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$26.3-27.3 hourly 2d ago
Branch Customer Service & Sales Representative - Cool Springs, TN
The Auto Club Group 4.2
Service representative job in Brentwood, TN
Why Choose a Career with the AAA The Auto Club Group (ACG
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service and Sales Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service and Sales Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service and Sales Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
Generate leads, update members on travel and insurance specials, and provide travel information
Respond to customer inquiries and refer to senior staff or agent when appropriate
Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
Provide administrative support to the travel and/or insurance sales staff during peak periods
Conduct outbound promotional calls for insurance and/or travel products
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service and Sales Representatives earn a competitive hourly wage of $13.67- $21.26 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
#LI-AM1
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$13.7-21.3 hourly 1d ago
Health Systems & Oncology Support Rep
Pathgroup 4.4
Service representative job in Brentwood, TN
The Health Systems & Oncology Support Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health Systems & Oncology Support, Health Systems & Oncology Sales Team, Operations Team, Sales Specialists, and Medical Staff with routine functions to ensure client satisfaction and consistent management of records and materials. The individual in this role must collaborate effectively with supervisory personnel to foster a teamwork approach.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Respond to a minimum of 80 inbound and outbound inquiries (phone, email, or fax) per day and order modifications received per the request of our medical staff.
Navigate efficiently through various LIS systems and have proficiency in Microsoft Office products (Outlook, TEAMS, OneNote, Excel, Word, and PowerPoint).
Learn and apply knowledge of testing, operations, sales strategies, customer support philosophies, and general PathGroup processes.
Handle routine transactions independently, make decisions, and resolve routine problems by working directly with management, sales representatives, medical team, operations team, and customers.
Listen attentively and interact professionally with internal and external customers.
Monitor customer support emails from sales, operations, medical staff, and clients; acknowledge the request promptly upon receipt and document the request in the appropriate internal systems.
Generate block procurement requests, follow up with outside facilities to achieve a 24--48-hour procurement when possible, and document details in all appropriate internal systems.
Process all client inquiries with status updates on all accessions, and follow up with the appropriate department to ensure correct information is provided to the customer.
Process New Account submissions and Re-activations including Doctor adds, report delivery setup, and Web Result Review; monitor accounts monthly to ensure all information is up to date.
Obtain and research Medical Record requests and follow up with the appropriate department; assist with all denials and pre-authorization and obtain any information that is needed.
Act as a liaison between patients and billing for all oncology patient bill concerns.
Support all hospitals, affiliated or non-affiliated.
Schedule all customer pickups via FedEx or Transportation, document pickups in all systems, and notify the lab of incoming samples; follow up to ensure that all samples are received.
Order supplies for customers or internal staff when needed
Set up Physician to Physician calls as needed.
Support PathGroup's mission, vision, goals and management decisions.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$22k-27k yearly est. 1d ago
Inbound Sales Representative - Implementation
Corpay
Service representative job in Brentwood, TN
What We Need Corpay is currently looking to hire an Inbound Sales Representative to join our Small Fleet team, within our Comdata division. This position falls under our North American Trucking line of business and is located in Brentwood, TN. In this role, you will be responsible for identifying potential prospects, qualifying the prospect and completing the sales cycle to finalize evaluation of that prospect, and completion of agreement. You will report directly to Manager of Small Fleet and regularly collaborate with North American Trucking inside sales team.
How We Work
As an Inbound Sales Representative, you will be expected to work in office location environment. Corpay will set you up for success by providing:
Assigned workspace in office and home office
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Scheduling, allocating workloads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals
Performing initial contact by email or phone to potential prospects
Developing inside sales selling techniques
Initiating and completing research on new prospects in specific vertical markets
Obtaining complete and accurate customer contact information and other details as necessary
Entering all information in prospect database
Evaluating prospects to determine their potential
Completing presentation of appropriate program to potential prospects
Completing sales process with potential prospects that includes: initial call qualification, close of sale, start up and account development
Performing other duties as assigned by the Inside Sales Manager or Vice President of Inside Sales
Qualifications & Skills
High School Diploma required; Associate Degree preferred
1+ years of proven sales success is preferred
Knowledge of MS Word, Excel and PowerPoint
Must be self-motivated and have the ability to work with minimal supervision in a team environment
Exhibit professional skills and relate well with others
Excellent communication skills including verbal and written form
Illustrate an outgoing personality and demonstrate personal confidence
Character makeup should be appropriate for sales position based on standard SPQ test
Must be able to work on numerous projects at once
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-CC3
#INDSALES
$33k-57k yearly est. 4d ago
Client Relationship Specialist
Transcend Practice Management
Service representative job in Franklin, TN
Job Description
Client Relationship Specialist
Compensation: $70,000 - $80,000 (based on experience)
Status: Full time; In Office
The best and brightest always have choices in the wealth management arena. Working with our firm is an investment in your future that will reap rewards for years to come.
We are a close, tightly knit team that works collaboratively to bring our values to life each day: hard work, humility, optimism, responsiveness, and doing whatever needs to be done to make things right. Some things to know about us:
We are a family business, and we treat each other like family. That sounds like a cliché, but it's the truth.
We are honest, caring people.
Our team is small and growing, specializing in high-net-worth clients. This means we carry a broad range of expertise to provide the utmost in client service to our clients. You'll be able to learn from the best across many aspects of the financial services industry.
Our office is committed to delivering high-quality, high-touch experiences to our clients so that, no matter whom they work with, clients know that they are receiving our utmost attention. Being their advocate is the highest honor for us!
Sound appealing? We are building a team with people who share our values and want to contribute to our clients' experiences. We would like you to think of how we can do things better, make an impact, and continue to grow.
We are excited to have an opportunity to welcome a Client Relationship Specialist to our team who will support the firm's senior staff. The attributes that we are looking for in a teammate include:
Trustworthiness
Insistent, consistent attention to detail
Energy and enthusiasm
Commitment to exceeding client expectations
Flexibility and openness to step in and do whatever is needed to support the team
Interest in working on varied assignments with people across the firm
Strong communication and interpersonal skills, showing an ability to connect with others and build relationships within the firm and across our client base
Ability to anticipate the needs of the advisor and the team overall
Self-directed time management and prioritization capabilities and outstanding organizational skills
Self-motivation, having the ability to self-start, take initiative, and be proactive
Demonstrated integrity, work ethic, professionalism, and an obligation to maintain firm and client confidentiality
Poise and maturity, especially in stressful situations
Team player with strong desire to be a long-term contributing member of the team, willing to step in and do whatever needs to be done
A long view of the opportunities presented by the firm and the industry overall
If you are a fit for this position, we know that you are interested in more details. Read on! As a Client Relationship Specialist, you can expect to:
Think. We want your mind in the mix, to perceive, observe, reflect, decide, and act.
For example:
All meeting preparation - from investment updates to financial planning updates
Input data for new client financial plans
Make recommendations to systematize and improve office functioning
Update social media with approved educational content
Engage with clients in a professional, kind, and courteous manner.
For example:
Attend all in-office and Zoom client meetings
Take notes during client meetings
Conduct check-in calls with clients
Answer phones in a professional and courteous manner
Greet clients and respond to their immediate needs
Demonstrate access to and use of the client portal; conduct client training; troubleshoot issues; give instructions for IRA RMD charitable donations; notify clients of IRA RMDs and give instructions for satisfying requirements; generate and send tax forms
Organize and plan events for clients and prospects
Intake, screen, organize and process all that you are able, focus your own and the team's attention on the items that require personal attention, and ensure that all activities are captured, scheduled, and completed.
For example:
Follow up on post-meeting tasks, initiating action and monitoring until complete
Update cost basis information
Provide total office coverage in the absence of the administrative assistant
Handle all incoming and outgoing mail and packages
Stay apprised of client meetings and ongoing activities, keeping up to date on the advisors' priorities and projects, goals, and timelines and what they want/need to do with each on an ongoing basis so that you can process, schedule, and oversee projects.
For example:
Anticipate advisor needs and handle them proactively
Prepare new account and investment paperwork
Place trades at the direction of the advisor
Process money movement requests
Track planning fees
Generate client reports; generate Morningstar reports
Scan client statements, correspondence, and documents
Data entry of all clients personal and financial information
Coordinate the advisors' calendar availability; appropriately blocking time and coordinating commitments with the team.
For example:
Complete projects assigned by senior staff members
This position serves as the primary liaison between Financial Advisors and clients to ensure quality service is provided throughout the firm's client base. It's expected that the candidate provides proactive task management of necessary Financial Planning initiatives that increase per advisor capacity to serve clients and facilitate client growth.
You will work closely with the Operations Team to ensure clients are well served and company goals and objectives are met. This position is not required to generate new clients for the firm but help Financial Advisors do so by freeing up their time.
Qualifications for this role include:
BS/BA in finance or business administration is preferred, but not required
Minimum of three years of experience in the financial services industry required
Experience in the wealth management or an investment-related industry with emphasis on understanding of the independent wealth management/RIA arena required
Series 65 is require
RIA experience (independent, a larger national group or "fee only") is a plus
Superior client service, communication, and relationship management skills
High level of detail orientation, strong decision making and analytical skills
Strong computer desktop skills are required: Microsoft Office Suite (Excel (pivot tables), Outlook, Word, etc.) and CRM, for example
Ability to work simultaneously with multiple programs is required
Ability to learn and apply new programs quickly and efficiently is required
Orion and Redtail experience is a plus
Technology-forward
Client facing experience
Problem solver
Ability to thrive in a fast-paced environment and step in to do whatever needs to be done
Ability to take direction and follow procedures flawlessly, time after time
Patience to do repetitive work correctly and accurately - “everything speaks”
Demonstrated job stability and career progression
Team player who enjoys working with others and has a servant mindset and positive attitude
Team members will have career tracks to choose from. For example, CRSs who want to become planners will be supported in pursuing either the CFP (Certified Financial Planner) or the FPQP (Financial Paraplanner Qualified Professional) designation and have opportunities to contribute to the creation of personal financial plans for our clients. CRSs who are interested in working closely with our highest net worth clients in all aspects of their lives may move to support our family office services. Whichever path you choose, your commitment to our firm will be reciprocated by our investment in you and your future!
Get in touch today so that we can get to know you! As a Client Relationship Specialist, you will work with some of the most successful business owners, families, and individuals around. You will provide life-changing support to clients who look to us as advocates for their hopes and dreams.
We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you. We look forward to meeting you!
$70k-80k yearly 25d ago
AdTech Client Specialist
Urban Science 4.6
Service representative job in Franklin, TN
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$45k-63k yearly est. Auto-Apply 25d ago
Logistics Service Specialist
Vulcan Materials Company 4.7
Service representative job in Brentwood, TN
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
What You'll Do:
Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system.
Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary.
Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary.
Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service.
Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary.
Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation.
Additional Responsibilities. Other duties as assigned.
Skills You'll Need:
Education. Must have a high school diploma or its equivalent. Some college is preferred.
Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience.
Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management.
Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan's interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations.
Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently.
Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations.
Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making.
Technology Skills. Must be skilled in using computers to record information and create reports.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS
Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
$36k-50k yearly est. 9d ago
Reservations Agent - Full Time
Contour Aviation 4.0
Service representative job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
* Accrual of up to 56 hours of paid sick leave per year.
* Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
* Eligible to receive vacation hours on January 1st following your hire date.
* These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
* When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
* When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.
Key Responsibilities
* Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
* Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.
* Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.
* Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.
* All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.
* Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
* Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.
* Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.
* Process airline schedule changes and inform internal and external customers of changes.
* Process queues with efficiency and accuracy according to department protocol.
* Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.
* Work within team to achieve performance standards for all brands and air department duties.
* Provide assistance over the phone for in-house reservation agents and managers.
* Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.
* Ability to keep open communication with other team members.
* Work directly with management on problem solving.
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.
* Maintain the integrity of the company and our airline partners.
* Be available to work any shift during business hours including rotating weekends if necessary.
* Perform other job-related duties as assigned by management
$16.5-21.5 hourly 28d ago
Associate Sales Representative - Nashville Briley
Caterpillar 4.3
Service representative job in La Vergne, TN
ASSOCIATE SALES REPRESENTATIVE ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT WILL YOU DO Job Profile:
The Associate Sales Representative (ASR) role is designed to align with the company's Earthmoving sales initiatives. ASR territory assignments will align with that of outside Machine Sales Representatives (MSR). The targeted ASR territory responsibility is based on a total market industry opportunity. In areas with high industry opportunity, the ASR can expect to work with a fewer number MSR's. In areas with lower industry opportunity, the ASR will work with a greater number of MSR's. Today, this targeted industry opportunity is 400-600 new machines. Training for this role will be in Lavergne, TN. Upon completion of training your home store will be the Nashville Briley Parkway location.
Responsibilities
Responsible for cold calling outbound lead generation for infrequent buyers
Responsible for servicing walk-in traffic and inbound leads
Centralized quoting for MSR and retail displays
Assists with communication between customers and other departments
Helps coordinate demonstrations and service loaners
Closing administration
MSR CRM sales funnel management
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
High school diploma or GED required.
College graduate or technical preferred. Minimum 3.0 GPA.
Exhibits sales skills necessary to sell premium products.
Demonstrated leadership ability and initiative.
Strong communication, interpersonal and influencing skills.
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$23k-29k yearly est. 60d+ ago
Automotive Customer Service Advisor-1999
Tupeloms
Service representative job in Franklin, TN
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-33k yearly est. 1d ago
Customer Service Representative
Fastsigns 4.1
Service representative job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer ServiceRepresentative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$15-18 hourly Auto-Apply 60d+ ago
Call Center Representative
Monogram Health 3.7
Service representative job in Brentwood, TN
Call Center Representative
The Call Center Representative is the first Monogram Health voice the patient meets. The Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program. The Patient Care Center is open and staffed seven (7) days per week between the core business hours of 8:00am to 7:00pm (CST) Monday through Friday, and 7:00 am - 6:00 pm (CST) Saturday and Sunday. The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
Protects the health care privacy of patients by strictly following HIPAA regulations.
Notates and enters data as needed into Salesforce, as required to support all activities of the call.
Fields call with a positive attitude, building rapport and trust with patients.
Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
Proficiency in using various software, electronic health record platform(s), and multiple screens.
Essential Job Functions:
Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others.
Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
Sitting - 100%
Standing - 5%
Walking - 2%
On-site position - 100%
Position Requirements
High School Diploma or GED required.
Must be 18 years of age or older.
English language proficiency required; bilingual (Spanish/English) preferred.
Proven ability to learn and retain information in an exceptionally fast-paced environment.
Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
Must possess an innate ability to overcome objections.
Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
Demonstrated verbal, listening, and written communication skills are required.
Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
Previous home health and care management experience preferred.
Benefits
Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions
About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
$23k-29k yearly est. 16d ago
Account Support Representative
KCH Transportation 4.0
Service representative job in Brentwood, TN
Job DescriptionSalary:
KCH Transportation is a fast-growing, people-first logistics company where you can build a real career in freight, gain hands-on responsibility, and grow with a team that values performance, transparency, and development.
We are seeking a highly motivated and dependable Account Support Representative in our Brentwood, TN office! This is a full-time + onsite role with growth opportunities!
Ideal Start Date: January 19th, 2026
Position Summary:
The Account Support Representative plays a critical role in supporting day-to-day operations for assigned accounts within the Enterprise division. This individual works closely with the Account Management team to ensure freight is scheduled, tracked, and documented accurately while maintaining clean data across internal systems. The ASR serves as a reliable operational extension of the Account Manager, handling administrative and coordination tasks that allow the Account Manager to focus on customer strategy, growth, and relationship management. This position may also communicate directly with customers on routine, transactional updates such as scheduling confirmations, shipment status, and tracking details.
Why You'll Love Working Here:
Full Benefits Package: Medical, dental, and vision insurance options, plus a 401(k) with company match to support your long-term goals.
Paid Time Off & Holidays: Enjoy paid time off and paid holidays!
Collaborative, Onsite Team Environment: Work alongside experienced logistics professionals in a fast-paced, supportive office where teamwork and accountability matter.
Essential Duties and Responsibilities:
Coordinate and confirm pick-up and delivery appointments with carriers, warehouses, and customers
Provide proactive shipment tracking and status updates to internal teams and customers
Maintain accurate and up-to-date shipment and account data within the TMS
Retrieve, organize, and submit required shipping documentation (BOLs, PODs, rate confirmations, invoices, etc.)
Assist Account Managers with back-end account support, reporting, and operational follow-up
Monitor shipments for potential issues and escalate exceptions to the Account Manager as needed
Support overall account accuracy, compliance, and service-level expectations
Competencies:
Highly organized and detail-oriented
Ability to multitask and manage competing priorities
Dependability and strong sense of initiative
Effective written and verbal communication
Coachable and receptive to feedback
Team-oriented mindset with a problem-solving attitude
Proficient in Microsoft Office applications and TMS systems
Education/Experience:
High school diploma or GED required
Some college or relevant coursework preferred
Minimum of 1-2 years of experience in logistics, operations, or administrative support roles
$39k-65k yearly est. 14d ago
Account Service Representative (Personal Banker)
Liberty Federal Credit Union
Service representative job in Franklin, TN
Liberty FCU, a full-service credit union, is seeking an
Account ServiceRepresentative (Personal Banker)
to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account ServiceRepresentative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member ServiceRepresentative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
$21k-27k yearly est. Auto-Apply 40d ago
Trust Client Specialist
First Horizon Bank 3.9
Service representative job in Brentwood, TN
The primary function of the Trust Client Specialist is to provide general and clerical administrative support to an individual, or small group of individuals, relieving them of clerical, administrative, and business detail. This particular job is in the Trust Division where the individual will assist Trust Officers in the administration and management of trust and estate accounts, prepares and reviews management reports; maintains records; coordinates information with various departments; interfaces with clients, staff and management; meets standards for Trust Division quality goals.
**Specific Duties included:**
+ Daily and weekly cash movement between Trust and DDA's for clients
+ Research and Notify appropriate parties of Class Actions
+ Coordinating directed trades (purchase and sells) with Trust Portfolio Manager.
+ Special Situation Assets, maintain working list, obtain statements, balance, and provide updated information to TSS for posting and maintenance
+ Coordinate Bank Services for Trust clients as their need may dictate. This may involve working with other areas of the bank in an effort to maintain an operational consistency between the clients trust services and his/her other banking needs.
+ Serve as a liaison between the Administrator and the Client and also as the liaison between these two parties with other areas of the bank.
+ Distribution of funds by check, wire, or by direct deposit into checking and investment accounts at other institution upon direction of the client and/or administrative officer's request
+ Initiate entries to pay bills for Trust clients
+ Communicating with Trust Administrator regarding liquidity needs for living expenses, gifting purposes, and tax purpose
+ Setting up quarterly, annual, and monthly distributions for clients and assuring that these transactions are accurate and completed in a timely manner. This will involve setting up regular payments on the trust system. These payments are usually done via check or direct deposit into the clients checking or investment account at another institution
+ Follow procedures for opening and closing Trust Accounts
+ Gathering and distribution of tangible and intangible assets (stocks, bonds, cash, limited partnerships, and other assets)
+ Setting up statements on the trust system, which will enable clients to receive account information on monthly, quarterly, bi annual or annual basis
+ Preparing court accountings and other documents in a timely manner
+ Make sure that client records are correct on the system and that new information is added to and maintained correctly in the vault on file
+ Assist the Administrator in performing daily operational tasks, such as client contact, faxing, copying, delivering of documents, answering phones, loading documents in Compliance Services and serving in a backup role in the absence of the Trust Officer
**Education and/or Work Experience Requirements:**
+ Ability to operate a PC
+ Proficiency in Microsoft Office applications (Word and Excel) a must
+ Preferred Trust/Securities and processing experience
+ Must be highly detailed oriented
+ Must be able to prioritize, manage time, finish projects timely, and complete daily tasks with little or limited supervision
+ Must have good oral & written skills and ability to communicate well with clients & co-workers
+ The ability to work as a team member
+ Must be highly service oriented
+ Hours: MONDAY - FRIDAY 8AM - 5PM
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
How much does a service representative earn in Mount Juliet, TN?
The average service representative in Mount Juliet, TN earns between $20,000 and $40,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Mount Juliet, TN
$29,000
What are the biggest employers of Service Representatives in Mount Juliet, TN?
The biggest employers of Service Representatives in Mount Juliet, TN are: