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  • Bilingual Customer Service Specialist (Spanish/English) - Multiple Locations

    Sherwin-Williams 4.5company rating

    Service representative job in Milwaukee, WI

    The individual selected for this role will be expected to work at Store #3511, located at: 807 E. Brady Street, Milwaukee, WI 53202 This is a Part-Time job. Starting Pay: $17.85/hr or based on relevant experience Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
    $17.9 hourly Auto-Apply 2d ago
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  • Technical Service Representative

    Condair USA/Ca

    Service representative job in Racine, WI

    Technical Service Representative - Parts Purpose of Role Under the direction of the Manager, the Technical Service Representative, Parts position responds to agent's and end user inquiries for part numbers and part identification and performs a variety of technical duties relating to the Technical Services Department. Key Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Utilize IOMs, ERP software, electrical schematics, and parts lists to identify and provide proper part numbers. May require travel to train on new equipment releases and other Condair items (10 of time?). Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests. Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff. Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders. Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset. Edit, update and release parts lists. Submit all necessary reports and documentation, including but not limited to service reports and reports to communicate end users' concerns. Travel approximately 20% of the time. Must be able to travel within Canada and the US unrestricted. Adhere to Condair's Quality Assurance and Health and Safety systems. Other duties as assigned by management. Professional Skills, Qualifications, and Competencies Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist. Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally. Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions. Computer Skills: Proficient working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset. Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required. Personal Characteristics Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals. Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated. Ethics: Works with integrity and strong morals/ethics. Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed. Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed. Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to: Primary: Sitting/Standing at a workstation. Computer work, data entry. Listening - use of ear/head mounted phone receiver. Talking in person and over the phone. Utilizing production floor for training or research. Occasional: Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning. Possible exposure to weather, heat/cold, wet/humid. Heights, small spaces. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to: A regulated indoor climate. Benefits/Perks Condair is pleased to provide the following benefits to all full-time employees (subject to change): Medical benefits Dental benefits Vision benefits Short-term disability insurance Long-term disability insurance Life insurance/AD&D Flexible healthcare spending account 401K Free snacks and beverages Paid vacation Paid sick leave Accommodation We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources. Acknowledgement This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties. About the Company Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments. Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over 50 locatio ns worldwide. Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life. Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions. Slogan: Humidity for a better life. Our Values: We act on our vision We are reliable We are result-oriented We empower our people We improve human life
    $35k-62k yearly est. 3d ago
  • Client Services Associate

    SGS 4.8company rating

    Service representative job in Lincolnshire, IL

    We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Under general supervision, act as a liaison between clients and the laboratory to help deliver good service and scope future work as needed. Prepare and submit response quotes for work. Help prepare responses to Requests for Proposals (RFPs) and more complex quotes. Work with clients and the technical laboratory to scope work for proposal. Collaborate with clients to help ensure service is being delivered and provide follow up as needed. Monitor SGS activities against quote scope, schedule teleconferences and face to face meetings as needed. Maintain pricelists. Upon request give clients sample information and coordinate technical support and advice where needed to maintain high customer satisfaction. Follow Training SOP for training and training records. Use of general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing encompassing methods development, validation or method transfer Work with departments to ensure Technical and analytical Interpretation of client compendia or other reference Bioanalytical or Analytical methods to scope out requirements to meet client needs Prepare proposals in a way that matches client enquires Scope and speed of decision is critical to help engage new & keep existing clients happy in our services. Incorrect scoping of work has potential to not meet client/regulatory requirements and open SGS to regulatory scrutiny. Review & approve routine quotes Able to review & interpret compendial and client methods to gather relevant information from the technical experts & department heads to scope out the effort and or resources required. Uses general knowledge to develop & present technical solutions to clients in proposals indicating cost timelines & resource With support and details from departments construct complex proposals including Development, validation, transfer or stability studies for review by the Department Heads or TCM's. Qualifications Degree in Pharmacy, Biotechnology, Biology, Chemistry or related science 3 - 5 years' experience working as a scientist in a lab environment or equivalent 1 - 2 years' experience in a customer service position - preferred. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $57k-89k yearly est. 3d ago
  • Customer Service Representative

    Graff 3.6company rating

    Service representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 1d ago
  • Customer Service Specialist [Manufacturing]

    PPC Flex

    Service representative job in Pewaukee, WI

    The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively
    $28k-36k yearly est. 1d ago
  • Delivery Representative

    Amerigas Propane 4.1company rating

    Service representative job in Gurnee, IL

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 01/16/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided Employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $32.00 to $33.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
    $32-33 hourly 1d ago
  • Bilingual Customer Experience Assistant

    QPS Employment Group 4.5company rating

    Service representative job in Brookfield, WI

    QPS Employment Group is hiring for a Bilingual Customer Experience Assistant for our Corporate Headquarters in Brookfield, WI. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more. This is a full-time internal position with QPS. Hours will be 8:30am-5:00pm, Monday-Friday. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company. High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary. Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us. Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value. Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves. Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved. What You'll Be Doing: Answer, screen, and direct incoming calls Verify customer information Accurately document and make appropriate changes in software database following communication with customer Perform basic background checks on customers Perform basic searches within the software database Provide excellent customer service What We Look For: Bilingual, Spanish and English - not required, but preferred Previous telephone customer service experience - call center or high volume customer service environment preferred. High School diploma or GED preferred Knowledge of Microsoft Windows programs Professional and effective telephone and written communication skills What We Offer: We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.
    $26k-31k yearly est. 2d ago
  • Customer Account Representative

    Get It Now 3.7company rating

    Service representative job in Racine, WI

    Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ? Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they're furnishing a new home or upgrading their space, we're here to make our customers experience seamless, stress-free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers' dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that's redefining how people shop and pay for the home upgrades they've always wanted. The Role The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values. Ideally, a candidate for a Customer Account Representative is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours with SUNDAY'S OFF along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. Compensation The Customer Account Representative position is paid hourly in accordance with Get It Now!'s usual payroll procedures. In addition to an hourly rate, the Customer Account Representative position is paid out WEEKLY along with all companywide roles. $14.45 per hour - $17.00 per hour (Paid out weekly) Key Responsibilities Customer Service Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone Deliveries and Pickups Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. Merchandising Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized Job Requirements Must be at least 18 years of age High school diploma or GED Excellent communication and interpersonal skills Valid state driver's license and good driving record -- You WILL be driving the company vehicles Ability to lift and move product such as furniture, electronics, and appliances Ability to work a flexible schedule, including evenings, weekends, and holidays Consistent in-person attendance Why Work For “Get It Now!”? Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan Award Winning Culture Career Growth Opportunities! Weekly Pay! Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Get It Now! is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed service member status, or any other consideration protected by federal, state or local law. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Get It Now! is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
    $14.5-17 hourly 1d ago
  • Service Specialist - Located in Warroad, MN

    Marvin 4.4company rating

    Service representative job in Milwaukee, WI

    Do you enjoy hands-on work, solving problems, and making someone's day better? Join the Marvin Home Center team as a Service Specialist, where you'll deliver expert support and service for appliances and home improvement products. We're proud to stand behind what we sell - and even prouder of the people who make that possible. Highlights of your role: Deliver and install appliances, including connecting ductwork, water lines, and wiring, and providing basic operation instructions Diagnose and repair appliances, including ordering and installing parts, testing functionality, and maintaining accurate service records Submit warranty repair documentation and credit invoices to vendors and manufacturers Provide friendly, honest, and knowledgeable customer service throughout each interaction You're a good fit if you have (or if you can): Deliver exceptional customer service with honesty, compassion, and a helpful attitude Communicate professionally and courteously while actively listening and offering thoughtful solutions Use hand and power tools and testing equipment to diagnose and complete repairs accurately Also want to make sure you have: A class C Driver's License with a good driving record and a valid health card The ability to lift and carry up to 75 pounds and perform repetitive motions with hands and arms The physical stamina to stand, walk, bend, climb, and work in elevated areas for extended periods We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing - recognizing everyone's contribution to Marvin's success Giving at Marvin - participate in organized volunteer opportunities Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at . Compensation: $17.50 - $23.50 per hour
    $17.5-23.5 hourly 10h ago
  • Commercial Service Advisor

    Vizance 4.0company rating

    Service representative job in Hartland, WI

    Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland. WHY JOIN VIZANCE? Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last. Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Policy Administration: Manage policy documentation, endorsements, and renewals Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks Communication: Work with dedicated sales and service teams to plan and execute client service plans WHAT YOU WILL BRING TO VIZANCE At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting Wisconsin Property and Casualty Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!
    $34k-42k yearly est. 3d ago
  • S&T Customer Support Chemist, Expert

    PPG 4.4company rating

    Service representative job in Oak Creek, WI

    PPG Industries, Inc. seeks an S&T Customer Support Chemist, Expert in our Oak Creek, WI coatings plant, responsible for supporting the research and development of proprietary paint coating products for PPG's Automotive Coatings business. Specific duties include: (i) providing technical/chemical expertise with respect to plant batch manufacturing, including with respect to quality control, and advising as to when chemical coatings batches require further technical consult; (ii) conducting paint property and raw material testing, including in response to force majeures or cost pressures, and reformulating existing paint coatings products with alternate raw materials (as required); (iii) directing technical activities to support the recovery of distressed assets (i.e., paint coatings products and raw materials) that would otherwise be disposed at a loss to PPG; (iv) executing technical support projects by conducting root cause investigations, trouble-shooting, and performance testing on new coatings products; (v) supporting customers and field representatives with solutions for color, application, and other properties adjustments, including reformulation of existing products to provide solutions for the customers; (vi) performing chemical research experiments to troubleshoot/answer specific production problems related to PPG's Automotive Coatings products, including with respect to color matching and coating development, coating formulations, and sample analyses; and (vii) leading multiple projects/teams. Must have a bachelor's degree (or foreign equivalent) in Chemistry, Chemical Engineering, or a related field plus five (5) years of post-baccalaureate and progressively responsible experience in a related Chemist position. Experience must include five (5) years with each of the following: (i) solvent and water-based coatings formulations; (ii) polymer coatings chemistries; (iii) automated spray applications of coatings; (iv) root cause analysis; and (v) process improvement/cycle time reduction. Must also have knowledge of coatings and raw materials and their performance attributes including each of the following: (i) primers for substrate protection and performance; (ii) topcoats/monocoats chemistries including polyurethane and acrylic/polyester melamine coatings; (iii) preparing panel test series and conducting specification testing for customers and results analysis; and (iv) pigment and/or raw material replacement qualifications. Experience can be concurrent. Apply online at careers.ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $38k-57k yearly est. Auto-Apply 50d ago
  • Technical Service Representative- Aerospace

    Akzo Nobel N.V 4.7company rating

    Service representative job in Waukegan, IL

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose The Technical Service Representative North America - Aerospace is responsible for leading the delivery of technical support and service solutions for aerospace coatings across all segments (General Aviation, Cabin, Structure, Air Defense, OEM Airlines MRO) within a region, reporting to the Regional Technical Service Manager - Aerospace. This role ensures the deployment of expert technical personnel, robust processes, and advanced tools to support coating application, performance, and regulatory compliance, enhancing customer satisfaction and operational efficiency. The representative collaborates with sales, R&D, and supply chain teams to deliver tailored technical solutions, aligning with the Aerospace business strategy and supporting regional sales goals. Key Responsibilities * Deliver technical support solutions for coating applications across all Aerospace segments, ensuring high performance and customer satisfaction. * Collaborate with sales teams to address client technical needs, supporting key account managers in securing and retaining contracts. * Ensure coating solutions comply with industry standards across the mentioned segments, coordinating with compliance teams for audits and certifications. * Leverage CRM systems to track technical service requests and performance, enhancing service delivery and client interaction data. * Monitor and report on technical service performance, delivering insights on coating issues, resolution times, and client feedback to the Regional Technical Service Manager. * Partner with R&D to develop and test coatings that meet segment-specific requirements (e.g., fire-retardant for Cabin, durable for Structure). * Drive continuous improvement in technical service processes, optimizing application efficiency and compliance to enhance customer value. * Conduct technical market analysis to identify emerging coating needs, such as eco-friendly or high-performance solutions, supporting sales growth. * Ensure adherence to corporate policies, HSE standards, and aerospace regulations in all technical service activities. * Support sales teams in client presentations, providing technical expertise to strengthen value propositions and contract negotiations. * Proactively resolve complex coating performance issues, coordinating with supply chain and R&D to maintain client trust and operational efficiency. * Support during customer complaint process by supporting Root Cause Analysis (RCA) process and collaborate with functions to ensure appropriate corrective actions are in place. Job Requirements Knowledge & Work Experience: * 10+ years of experience in technical service, engineering, or related roles, with at least 5 years in aerospace, paints and coatings, or high-tech industries, ideally supporting coating applications. * Deep expertise in aerospace coating technologies, including lightweight, fire-retardant, anti-corrosion, and high-durability solutions, with knowledge of application processes (e.g., spray, curing) and testing protocols. * Comprehensive understanding of aerospace regulations, with experience ensuring compliance in technical delivery. * Proven experience in managing technical service teams and collaborating with sales and R&D to support customer needs, with familiarity with CRM and IBP processes. * Preferred: Background in supporting technical solutions for OEMs, MROs, or defense contractors, with a track record of resolving complex coating performance issues. Education: * Bachelor's degree in chemical engineering, materials science, aerospace engineering, or a related field. Skills: * Stakeholder Management: Advanced expertise in engaging sales teams, customers (OEMs, MROs, defense), and R&D to deliver technical solutions. * Project Management: Advanced skills in managing technical service projects, compliance audits, and customer support initiatives under tight timelines. * Decision Making: Confidence in making technical decisions on coating solutions and resource allocation to support sales and client needs. * Value Proposition Creation: Proficiency in developing technical solutions that enhance coating performance and compliance, addressing diverse segment needs. * Communication & Presentation: Good ability to deliver technical presentations to clients and sales teams, explaining complex coating solutions. * Results Orientation: Drive to achieve high service levels and customer satisfaction across segments. * Cross-Functional Knowledge: Good familiarity with R&D, supply chain, and sales processes, enabling seamless technical support. Compensation & Benefits Base salary range for this role is: $84,000 to $96,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. 401K retirement savings with 6% company match Medical insurance with HSA Dental, Vision, Life, AD&D benefits Generous vacation, sick and holiday pay Short & Long term disability Paid Parental leave after 1 year Career growth opportunities Active Diversity & Inclusion Networks Employee referral bonus Competencies Accepting Direction Accepting Responsibility Acquiring Information At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 50210 #LI-CH3
    $84k-96k yearly 15d ago
  • Customer Service Expert

    Postnet-Il106

    Service representative job in Lake Forest, IL

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development BENEFIT/PERKS Competitive Compensation Part-Time, 25 hours per week, may include Saturdays WHAT YOU BRING TO THE TABLE Previous retail customer service or sales experience, including but not limited to: Ability to translate customer requirements into final products or services Multitasking: must have the ability to process multiple requests/projects simultaneously Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills Proficiency with Microsoft Office applications, Google Suite, and Windows is preferred Ability to work flexible hours WHAT WE EXPECT OF YOU Assist customers with shipping and packaging services Assist customers with their needs in person, through email, and by phone Process customer sales through the point-of-sale system Upsell, cross-sell, and actively participate in marketing and promotional initiatives Open and close the center, which includes cash registers, computers, and other center systems Assist management in maintaining, ordering, and stocking inventory Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sort and deposit mail in private mailboxes Capture, complete tasks, and organize Virtual Mail Maintain the center consistent with established standards JOB REQUIREMENTS, INCLUDING PHYSICAL AND SAFETY A high school diploma or equivalent Valid drivers license Must be able to stand behind a sales counter for extended periods of time (60+ minutes) Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, telephone, and in person Must perform all duties in a safe and efficient manner COMPANY OVERVIEW PostNet IL106 has been in business since 1992 and, through the years, has continued to support Lake Forest, Lake Bluff, and the surrounding communities by providing small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned and operated by local owners who are keenly focused on helping the businesses and individuals in their community succeed. At PostNet, our people enable us to achieve our purpose.
    $47k-104k yearly est. 28d ago
  • Care Coordinator - CCS

    Wisconsin Community Services 3.2company rating

    Service representative job in Milwaukee, WI

    We are seeking a compassionate, organized, and dedicated Care Coordinator to join our team in supporting individuals living with mental health and/or substance use disorders. As a key member of our care team, you will play a central role in helping individuals work toward their goals, access resources, and overcome life's challenges. This position is ideal for someone who is deeply passionate about making a difference, skilled in communication and documentation, and committed to walking alongside others in their recovery and wellness journey. Essential Duties and Responsibilities • Build trusting, respectful relationships with individuals, meeting them where they are emotionally and physically. • Develop, implement, and monitor community treatment plans in collaboration with people served, natural supports, and recovery team. • Coordinate support around accessing mental health, substance use, housing, medical, vocational, and other community services utilizing the CCS Service Array. • Advocate for individuals' needs and ensure timely connection to appropriate supports. • Maintain regular communication with people served through in-person visits, phone calls and written follow-ups. • Coordinate with healthcare providers, therapists, case managers, and other community partners • Track progress, update treatment plans, and document interactions accurately and thoroughly • Empower individuals to build on their strengths and pursue self-identified goals. • Provide psychosocial rehabilitation, symptom monitoring and management, and supportive coaching to people served • Establish individuals' eligibility for CCS by using the Mental Health/AODA Functional Screen • Respond with empathy and professionalism to crises and setbacks. • Full-time hours 8-4pm, some flexibility, no nights, or weekends. Required Qualifications • Bachelor's degree in Social Work, Psychology, Human Services, or related field (Master's preferred but not required) • One (1) year of experience working with individuals experiencing mental illness and/or substance use • Valid driver's license, automobile, and insurance sufficient to meet agency requirements. • Passion for mental health advocacy and belief in recovery and harm reduction models • Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency's insurance. Preferred Qualifications • Bilingual abilities are a plus Knowledge, Skills, and Abilities • Communication - ability to provide information effectively with a diverse population - the people we serve, supervisor, colleagues, and program partners in writing and oral communications. • Strong interpersonal and communication skills - verbal and written • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel, Teams). • Proficiency in documentation, electronic records, and basic computer skills • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. • Excellent organizational and time-management abilities • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team and participate productively while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Ability to maintain professional boundaries and navigate complex systems • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including consumers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. • Empathy: Meeting people with compassion and without judgment. • Reliability: Being dependable and consistent with the people you support and in documentation. Required Qualifications • Bachelor's degree in Social Work, Psychology, Human Services, or related field (Master's preferred but not required) • One (1) year of experience working with individuals experiencing mental illness and/or substance use • Valid driver's license, automobile, and insurance sufficient to meet agency requirements. • Passion for mental health advocacy and belief in recovery and harm reduction models • Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency's insurance. Preferred Qualifications • Bilingual abilities are a plus Knowledge, Skills, and Abilities • Communication - ability to provide information effectively with a diverse population - the people we serve, supervisor, colleagues, and program partners in writing and oral communications. • Strong interpersonal and communication skills - verbal and written • Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel, Teams). • Proficiency in documentation, electronic records, and basic computer skills • Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. • Excellent organizational and time-management abilities • Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork - Ability to work as a team and participate productively while also managing independent contributing duties and responsibilities. • Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Ability to maintain professional boundaries and navigate complex systems • Multicultural Sensitivity - The role involves working in the community and interacting directly with diverse populations, including consumers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. • Empathy: Meeting people with compassion and without judgment. • Reliability: Being dependable and consistent with the people you support and in documentation. pm21 PHYSICAL DEMANDS: Position is mobile with some time spent in the community, including occasionally transporting individuals, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Noise levels range from low to medium. Work is performed in an office and community environment. Work is performed in the community including going into homes and other locations to serve adults enrolled in the CCS program. Hours average at least 40 hours per week. Travel is required. A flexible work schedule is required to meet the needs of staff and the people being served. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PI0684d94e67af-26***********9
    $45k-53k yearly est. Easy Apply 1d ago
  • Client Relationship Specialist

    Mesirow 4.8company rating

    Service representative job in Highland Park, IL

    The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: Client onboarding, including preparation of new account paperwork and client information-gathering Account maintenance, including any account registration and account profile changes Asset movement processing, including journals, wire transfers and EFTs Assist with quarterly billing and performance reporting Client issue resolution Gathering tax information for clients and assisting with tax reporting Relationship management, including regular client contact General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System Exception report review Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries Trade execution and trade error resolution, as may be applicable and required Requirements: Bachelor's degree Minimum of 3 years relevant experience required FINRA Series 7 and 66 licenses preferred Familiarity with estates preferred Highly motivated self-starter with a strong work ethic and positive “can-do” attitude Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred Demonstrates an ability to learn new processes and technology platforms Takes direction well and demonstrates proactive follow through on assigned tasks Ability to prioritize and effective time management skills Excellent verbal and written communication skills Remains focused on tasks and retains composure under pressure or with conflicting priorities Gathers information and consults appropriate parties when additional guidance is needed Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE
    $75k-95k yearly 60d+ ago
  • Customer Support Representative

    Citizens Bank 3.7company rating

    Service representative job in Mukwonago, WI

    The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Business hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm Typically 15-29 hours per week. This position will typically work every Saturday. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************
    $35k-39k yearly est. Auto-Apply 24d ago
  • Customer Service Expert

    Il106

    Service representative job in Lake Forest, IL

    Replies within 24 hours Benefits: Bonus based on performance Flexible schedule Training & development BENEFIT/PERKS Competitive Compensation Part-Time, 25 hours per week, may include Saturdays WHAT YOU BRING TO THE TABLE Previous retail customer service or sales experience, including but not limited to: Ability to translate customer requirements into final products or services Multitasking: must have the ability to process multiple requests/projects simultaneously Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills Proficiency with Microsoft Office applications, Google Suite, and Windows is preferred Ability to work flexible hours WHAT WE EXPECT OF YOU Assist customers with shipping and packaging services Assist customers with their needs in person, through email, and by phone Process customer sales through the point-of-sale system Upsell, cross-sell, and actively participate in marketing and promotional initiatives Open and close the center, which includes cash registers, computers, and other center systems Assist management in maintaining, ordering, and stocking inventory Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sort and deposit mail in private mailboxes Capture, complete tasks, and organize Virtual Mail Maintain the center consistent with established standards JOB REQUIREMENTS, INCLUDING PHYSICAL AND SAFETY A high school diploma or equivalent Valid driver's license Must be able to stand behind a sales counter for extended periods of time (60+ minutes) Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, telephone, and in person Must perform all duties in a safe and efficient manner COMPANY OVERVIEW PostNet IL106 has been in business since 1992 and, through the years, has continued to support Lake Forest, Lake Bluff, and the surrounding communities by providing small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned and operated by local owners who are keenly focused on helping the businesses and individuals in their community succeed. At PostNet, our people enable us to achieve our purpose. Compensation: $15.00 - $17.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $15-17 hourly Auto-Apply 60d+ ago
  • Call Center Representative_Pharma exp_Lake forest IL

    360 It Professionals 3.6company rating

    Service representative job in Lake Forest, IL

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.
    $30k-36k yearly est. 1d ago
  • Customer Service Representative

    Home State Bank 4.2company rating

    Service representative job in Crystal Lake, IL

    Home State Bank is hiring a Customer Service Representative in Crystal Lake, IL. This is a full-time position. Customer Service Representatives respond to customer inquiries via telephone and face-to-face meetings. Additionally, they manage all functions of the safety deposit box area and must maintain a working knowledge of the banks switchboard system. Previous Customer Service experience is required. Bi-lingual a plus. This position is on-site and is not a remote position. Looking for local candidates as this position doesn't have relocation available. Since 1915, Home State Banks goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Northwest Herald "2023 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service One of the Top Workplaces: Giving Back to the Community One of the Top Workplaces: Large Employer (100+ Employees) Daily Herald 2022 Best Places to Work in Illinois Ranked 10th for Medium Business (100-499 employees) Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire: Medical through BCBS 2 PPO Plans and HMO Dental PPO through BCBS Vision insurance through BCBS $50,000 in Company Paid Life & ADD and long-term disability insurance 401k after 90 days with company match of 3% after a year Generous Time Off - 2 weeks paid vacation, 1 week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day Tuition reimbursement - courses and books up to $6,000 annually per policy Holiday Party at Boulder Ridge Country Club We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Compensation details: 17-22.19 Yearly Salary PId58b4212903f-31181-39319954
    $32k-37k yearly est. 7d ago
  • Call Center Operator, part-time, .5FTE, 1st shift

    CWI Landholdings 3.0company rating

    Service representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. Position Requirements- A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $30k-37k yearly est. Auto-Apply 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Oak Creek, WI?

The average service representative in Oak Creek, WI earns between $25,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Oak Creek, WI

$36,000

What are the biggest employers of Service Representatives in Oak Creek, WI?

The biggest employers of Service Representatives in Oak Creek, WI are:
  1. Northwestern Mutual
  2. Global Elite Group
  3. Cintas
  4. Dental Associates
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