Service representative jobs in Salem, OH - 2,297 jobs

Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer dedication. As a Registered Client Service Associate, you will provide dedicated support to high producing advisor(s) by preparing portfolio materials for client meetings, leverage your analytical skills to build financial plans, and lead client interactions to retain and develop deeper relationships. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and build a positive impact on a client's overall experience, we invite you to take your career to the next level by applying to join our team today! Key Responsibilities: * Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. * Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up. * Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers. * Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement. * Provide general administrative duties such as answering the advisors' phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. Required Qualifications: * Bachelors degree or equivalent. * 3 - 5 years relevant experience required. * Series 7 or ability to obtain within 150 days. * State securities agent registration (S63 or S66) or ability to obtain within 150 days. * Experience working in a client service environment. * Detail-oriented, strong math, and analytical skills. Good organization and time management skills. * Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision. * Able to communicate with all levels within the organization. Process oriented and can work with a team. * Strong computer and software skills. Preferred Qualifications: * State IAR registration (S65 or S66) or ability to obtain within 150 days. * Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Business Support & Operations Line of Business AAG Ameriprise Advisor Group

Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence. Job Summary: Cornerstone Systems is seeking a dedicated on-site Transportation Representative for our office located in Canfield, OH. The Surface Transportation Representative will report to the Branch Manager and will be responsible for all operational support, as well as sales initiatives and accounting tasks. The Transportation Representative will be accountable for helping build and maintain carrier and customer relationships, as well as ensuring the day to day execution of operations. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Responsibilities: Follow up on load statuses and assure deliveries are made. Evaluate and provide shipping instructions to the service provider. Review documents submitted by carriers to assure accuracy, detail, and completeness. Release load for billing when the load has been delivered and all information is accurate. Manage, service, and grow current customer/carrier relationships. Ensure compliance with all SOPs and daily adherence to requirements. Source carrier capacity as needed to cover customer freight. Understand market trends and seasonality of capacity. Develop carrier relationships and contacts at multiple levels (dispatch, sales, and owner). Understand the customer's shipping needs; identify service and/or cost improvement opportunities, and execute their highest priority initiatives. Negotiate rates, find pain points and provide solutions to help the customer benefit from their supply chain. Convert new carrier relationships into repeat business. Prospect new sales opportunities, establish customer and carrier relationships, negotiate rates, problem solve and close loads to build personal book of business. Prospect customers, source carriers, negotiate rates, problem solve, and manage problems. Document and manage problematic events and issues during the life of a load. Escalate issues to the proper people at the right time. Seek input to determine best course of action and implement solutions. When needed, must be willing to input shipment data in TMS and manage shipment from pickup to delivery. Create new solutions to existing partnerships by further developing customer and carrier relationships; always ask questions, listen, never be satisfied. Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied Regular and reliable attendance expected Other work-related duties as assigned by supervisor/manager Minimum Knowledge, Abilities and Skills Required Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred, but not required. Previous related experience preferred, but not required. Driven, enthusiastic, possess a strong sense of urgency, and highly motivated. Problem solver; critical thinker. Effective oral and written communication skills. Excellent customer service and interpersonal skills. Strong organizational skills; can see big picture while managing tiny details, ensuring deadlines are met. Demonstrated analytical skills and problem solving skills. Strong negotiating skills; able to persuade, motivate and influence others in an ethical manner. Able to work in a team environment, while also delivering independent results. Able to manage multiple projects simultaneously; prioritize, multi-task and manage time wisely. Proficient in Microsoft Office Suites Why Join Cornerstone Systems? Impactful Work: Your work directly contributes to our growth and success. Culture of Excellence: Thrive in an environment that values integrity, honesty, and continuous improvement. Career Growth: Opportunities for professional development in a company that appreciates and rewards high performance. Competitive Compensation and Employee Owned: Attractive salary, benefits, and incentives aligned with your exceptional skill set.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Responsibilities: Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services. Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery. Issue Resolution: Address and resolve shipment discrepancies or issues promptly. Documentation: Prepare and process necessary shipping and customs documentation. Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations. Data Management: Maintain accurate records of shipments and update relevant systems with current information. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Skills: Excellent communication, organizational, and problem-solving skills. Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus. Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment. Compensation: $23.00 - $25.00 per hour

Are you ready to make a real difference where it matters most? Join the Psychology Department at the State Correctional Institution (SCI) at Mercer and utilize your mental health expertise to create genuine, lasting change within the correctional system. In this role, you will have an opportunity to help individuals address their core psychological needs and work toward successful rehabilitation. Launch your rewarding career with the Department of Corrections (DOC)-apply today! DESCRIPTION OF WORK As a Psychological Services Associate, you will have a vital role in providing mental health services to incarcerated individuals at SCI Mercer. Your responsibilities will include evaluating and diagnosing inmates in collaboration with a Licensed Psychologist Manager, in addition to delivering counseling and psychotherapy services. You will also partner with other health care professionals to develop treatment plans and interventions for the incarcerated population's mental health and emotional needs. Additionally, you may administer psychological and intelligence tests under the supervision of a Licensed Psychologist Manager. Your work will involve facilitating mental health treatment and crisis-related services for individuals of the correctional facility. Work Schedule and Additional Information: Full-time employment, 40 hours per week Work hours are 10:00 AM to 6:30 PM, Monday - Friday, with a 30-minute lunch. This position is eligible for full retirement benefits at age 50 or 55. Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable. Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: A Master's degree in psychology or a closely related field, which includes fifteen graduate level credits in psychology, counseling, educational counseling, rehabilitation, human development, learning, or motivation. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

SUMMARY: This position will assist agency insurance representatives in gathering all necessary documents for new clients and enter information into agency management system. This role will also partner with insurance representatives to manage and maintain existing accounts including account servicing (change requests, renewals, etc.), marketing and account rounding. The IAM will set the standard for high levels of client satisfaction in meeting/exceeding their needs, and assist/lead other team members in providing the same high level of performance. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Address customer needs by confirming appropriate coverage, processing change requests and billing and payment inquiries. Prepare applications for renewals reviewing for accuracy with correct entry into agency management system. Process insurance claims by gathering information from client, submitting to insurance company, and following through to the close of the claim with claims adjuster. Order Motor Vehicle Reports for prospective insured drivers. Assist Producer in the marketing of new business accounts; process applications; and submit to the insurance company for binding of coverage and completion of Certificates of Insurance. Provide clients with automobile identification cards. Compile information for marketing of prospects. Review expiration lists for confirmation all policies in current period are renewed. Scan and attach all documents to customer files in agency management system. Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION and/or EXPERIENCE: High School or equivalent GED Must have Property and Casualty License Preferred minimum of one (1) Year experience working with insurance related. E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Licenses & CertificationsProperty & Casuality Lic (preferred) Life & Health License (preferred) Skills Customer Service (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Primary Office Location:3014 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future. Mortgage Servicing Representative 1 Business Unit: Mortgage Administration Reports to: Supervisor of Mortgage Servicing Position Overview: This position is primarily responsible for performing a variety of duties under the general guidance of the Manager of Loan Servicing in support of the Mortgage Servicing area performing select duties in accordance with the corporation's policies and procedures and all US state and federal laws and regulations wherein the company operates. Primary Responsibilities: Ensures timely receipt and boarding of funded mortgage loans. Responsible for daily incoming and outgoing mail including distribution throughout the department. Prepares payoff statements and verifications of mortgage and ensures accurate posting of payoff funds and fee distribution. Processes force placed insurance assessments and cancellations. Monitors and receives hazard insurance policies and ensures that policy information is accurate and that it meets regulatory and investor requirements. Prepares and posts disbursement of premiums. Assist with tax payments as required including but not limited to sorting, filing and scanning of tax bills. Ensures that all regulatory and compliance requirements are met including credit reporting, T&I disclosures, PMI disclosures, ARM disclosures and IRS reporting. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 0 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Knowledge of GSE (Freddie Mac/Fannie Mae) investor servicing and reporting. Knowledge of Fiserv Premier preferred. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Full time Days 6am-6pm / Nights 6pm-6am Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer. Responsibilities: 1. Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas. 2. Respond to alarms and all calls requesting Department of Public Safety services. 3. Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results. 4. Contain and control crowds in order to preserve peace, providing a safe environment during large events. 5. Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff. 6. Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications. 7. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques. 8. Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner. 9. Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. 10. Complete and successfully pass Field Training with a Field Training Officer (FTO). 11. Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff. Other information: Technical Expertise Education and Experience 1. Must be 18 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 4. Successful completion of the OPOTA Private Security Academy preferred. 5. Successfully complete a thorough background investigation. Full Time FTE: 1.000000

Back Customer Service Advisor Float - Mentor #22-7922 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be housed of the Mentor Banking Center and will floating between Mentor, Chardon, Beldon and Avon Banking Centers. Market Cleveland Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Avon, Ohio, United StatesNorth Canton, Ohio, United StatesChardon, Ohio, United StatesMentor, Ohio, United States

Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

Findaway is dedicated to delivering simple and immediate access to content - wherever you are, whenever you want! We've had the privilege of being recognized multiple years in the INC. 500/5000 fastest growing companies in America, in the Weatherhead 100 as one of the fastest growing company in Northeast Ohio, NorthCoast 99 “Best Places to Work” with a distinction award for “Passion” and on the Plain Dealer's Top Workplaces list. Our Core Values were firmly entrenched in the workplace prior to the launch of our first product, and will remain the most important building block of Findaway as we continue to grow. We believe that you either find a way, or make one. Findawayers believe nothing is impossible. We work hard, but we laugh a lot. A lot. And we think that is the way it should be. Do you thrive in a fast-paced challenging environment? Do you believe in conversations over emails? Do you possibly have a slight addiction to coffee? At Findaway, we don't just have jobs; we build careers, relationships, and achieve success as a team. We hire, retain, and continue to develop the best talent in the industry! Job Description The Playaway Products Team is hiring two Customer Service Representatives to help support our growing business! One Full-Time Customer Service Representative Primary responsibilities: Be the voice of the company as the first line of inbound customer service support through various communication channels including answering phones, managing e-mail responses and monitoring web chat tool. Manage business order needs including order entry, changes, approvals, and tracking. Coordinate Playaway sampling initiatives. Facilitate customer data updates within the system and other business critical information. Support e-commerce website with customer troubleshooting and internal testing needs. Learn and function within our internal NetSuite business system. Direct customer outreach for past due invoice followup and documentation. Qualifications Critical thinking and problem solving skills for customer and data troubleshooting that arises. Efficiency in computers and technology for internal operating system and website support. Proficient in Microsoft Office applications including Word, PowerPoint, Excel and Outlook. Ability to learn a new operational system and follow guided instructions. Friendly and professional team player with excellent written and verbal communication skills for communicating directly with customers. Strong organizational skills with the ability to shift focus in our fast paced environment. Comfortable with a bit of self training paired with the ability to quickly reference necessary notes/training info. Ability to manage high volume of workloads and to work within an environment with changing priorities. Bachelors degree required. Additional Information All your information will be kept confidential according to EEO guidelines.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Services Consultant to join our Rexel team in SOLON, OH! Summary: The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services. What You'll Do: * Meet or exceed sales goals of solutions and services offer * Develop sales strategies, promotions, programs, and plans for solutions and services growth * Develop annual performance goals, objectives, and solutions and services action plans * Prepare periodic sales funnel, weekly sales reports, etc. * Provide solutions and services support for internal and external customers via on-site visit, phone, and email * Establish relationships with sales and customers to better understand solutions and services potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate solutions and services to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 5+ years of equivalent experience * Sales or marketing experience preferred * Electrical distribution industry or related experience preferred * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * * Engineering or technical degree preferred Knowledge, Skills & Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Benefits: Performance-based bonuses Competitive Salary Ongoing training and career development Fast-track promotion opportunities We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company. Who We Are: At Triple Threat Consulting , weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team. What Youll Be Doing: As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact. Your Responsibilities: Deliver exceptional customer service and support Communicate directly with customers Work collaboratively with your team to meet performance goals Share insights and feedback with management Maintain a positive and professional attitude in all interactions What Were Looking For: Must be 18 years or older Strong interpersonal and communication skills Eagerness to learn and take on new challenges A positive mindset and ability to work both independently and as part of a team High school diploma or equivalent No experience necessary we provide full training Why Join Triple Threat Consulting? Comprehensive training and mentorship Clear growth path with leadership opportunities Competitive pay and incentive structure Team-oriented culture with travel and networking opportunities If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.

Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers. Essential Skills • A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees. • An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.). • Interpret and edit routine to complex distributor orders • Ability to make judgment calls when required to resolve field issues or make recommendations • Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings. • Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination. • Ability to manage argumentative callers and convert conversation into a positive experience • Good analytical and problematic solving skills • Understanding of garage door design, configuration, and installation requirements a plus. • Good interpersonal and customer care skills • Good accurate records keeping • Ability to travel as needed to troubleshoot field issues (estimated 15% travel) Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution. High School Diploma • Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution • Provide support to customer/users where the product is highly technical and sophisticated in nature. • Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems. • Assists in the successful resolution of service escalations. • Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support. • May be involved in customer installations and/or training. • Logging and keeping records of customer/employee queries • Analyzing call logs so you can identify like/similar field issues for common solutions • Updating self-help documents so customers/employees (CCR's) can resolve problems themselves • Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues

Job DescriptionDescription: Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements: Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

Vector's partner was founded in 1984 and is proudly based in Stow, Ohio. They are a small, family-owned manufacturing company specializing in professional-quality hot and cold therapy products, body cooling vests, cold-water immersion systems, and more. This can be either a Direct-Hire or a Temp-to-Perm opportunity, depending upon candidate experience and skills. *** 2+ years of customer service experience in a manufacturing or industrial environment is a requirement in order to be considered for this position. *** $23-$26/hr. M-F 8:30a-5p Responsibilities: Customer Interaction & Support: Answer incoming phone calls and emails professionally, providing timely and accurate responses to inquiries. Assist customers with product selection, pricing, and order placement. Troubleshoot product-related concerns and provide guidance on proper usage. Address customer complaints or issues, ensuring a positive resolution while maintaining professionalism. Follow up with customers to confirm satisfaction and ensure any issues are fully resolved. Order Processing & Data Management: Accurately enter and update customer orders in QuickBooks, ensuring correct pricing, product selection, and shipping details. Verify order details before submission to prevent errors and delays in production. Process order modifications, returns, exchanges, and refunds in compliance with company policies. Coordinate with the production and shipping teams to meet delivery timelines. Internal Communication & Coordination: Work closely with the sales, production, and factory teams to ensure smooth order fulfillment. Communicate customer requests, special instructions, or urgent orders to the relevant departments. Assist in tracking orders and resolving any shipping delays or issues. Administrative & Clerical Tasks: Maintain organized records of customer interactions, transactions, and correspondence. Handle data entry, filing, and general office administrative duties. Keep product and pricing information up to date for accurate customer assistance. Product & Policy Knowledge: Stay up to date with company's full range of products and their benefits. Understand company policies, warranty terms, and return procedures to communicate them effectively to customers. Educate customers on the proper use and maintenance of products. Problem-Solving & Conflict Resolution: Address customer complaints with a calm and professional approach. Identify the root cause of issues and provide appropriate solutions. Work proactively to prevent recurring issues and escalate complex concerns when necessary. Requirements & Qualifications: 2+ years of customer service experience in a manufacturing or industrial environment - this is a MUST. Strong phone and active listening skills with a customer-first approach. Excellent verbal and written communication skills. Detail-oriented with strong organizational skills and accuracy in data entry. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Skilled in conflict resolution with a calm and professional demeanor. Proficient in Microsoft Word, Excel, and QuickBooks (or similar software). Comfortable making independent decisions and problem-solving. Must be punctual and reliable-consistent attendance is a requirement. Ability to work overtime when necessary. Benefits upon Hire-In: Medical, Dental Insurance 401(k) Matching Paid Time Off (Holidays & Vacation Days) Annual Bonus Opportunities Stable, Monday-Friday Schedule (No weekends or late nights). Supportive Team Environment

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sales growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail and work with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

To provide quality customer service through efficient and timely customer assistance by performing the following duties: Provides quality customer service to include assistance with purchases, suggestive selling and providing product information. Builds and maintains an understanding of the stores products and price information to assist with customer purchases. Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. Maintains a neat and orderly store at all times to include dusting and vacuuming. Prepares product displays as requested. Reports any theft or suspected theft by customers or employees to management immediately. Performs other related duties as assigned.