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The differences between shift leaders and assistant managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an assistant manager has an average salary of $39,127, which is higher than the $33,841 average annual salary of a shift leader.
The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for an assistant manager are paperwork, cleanliness, and customer service.
| Shift Leader | Assistant Manager | |
| Yearly salary | $33,841 | $39,127 |
| Hourly rate | $16.27 | $18.81 |
| Growth rate | 10% | 6% |
| Number of jobs | 229,485 | 566,132 |
| Job satisfaction | - | 4.5 |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 42% |
| Average age | 37 | 44 |
| Years of experience | - | 6 |
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.
Shift leaders and assistant managers have different pay scales, as shown below.
| Shift Leader | Assistant Manager | |
| Average salary | $33,841 | $39,127 |
| Salary range | Between $26,000 And $43,000 | Between $23,000 And $64,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | Massachusetts | New Jersey |
| Best paying company | IBM | Simpson Thacher & Bartlett |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a shift leader and an assistant manager in terms of educational background:
| Shift Leader | Assistant Manager | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | University of Georgia |
Here are the differences between shift leaders' and assistant managers' demographics:
| Shift Leader | Assistant Manager | |
| Average age | 37 | 44 |
| Gender ratio | Male, 44.2% Female, 55.8% | Male, 42.0% Female, 58.0% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |