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Shift leader vs assistant shift supervisor

The differences between shift leaders and assistant shift supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, an assistant shift supervisor has an average salary of $41,133, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for an assistant shift supervisor are customer service, safety procedures, and food safety.

Shift leader vs assistant shift supervisor overview

Shift LeaderAssistant Shift Supervisor
Yearly salary$33,841$41,133
Hourly rate$16.27$19.78
Growth rate10%10%
Number of jobs229,485231,282
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 40%
Average age3743
Years of experience-6

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does an assistant shift supervisor do?

An assistant shift supervisor helps shift supervisors maintain smooth operations and provide optimal services to clients. Their tasks often include handling calls and correspondence, preparing documentation and presentations, conducting reviews and assessments, coordinating with different teams, managing staff, and overseeing schedules. There are also times when they participate in setting goals, establishing timelines and guidelines, liaising with external business partners, and addressing issues and concerns. Moreover, in the absence of the shift supervisor, an assistant shift supervisor may assume their duties to maintain the smooth workflow of the establishment.

Shift leader vs assistant shift supervisor salary

Shift leaders and assistant shift supervisors have different pay scales, as shown below.

Shift LeaderAssistant Shift Supervisor
Average salary$33,841$41,133
Salary rangeBetween $26,000 And $43,000Between $32,000 And $52,000
Highest paying CityBoston, MABoston, MA
Highest paying stateMassachusettsWashington
Best paying companyIBMUniversity of Rochester
Best paying industryManufacturingGovernment

Differences between shift leader and assistant shift supervisor education

There are a few differences between a shift leader and an assistant shift supervisor in terms of educational background:

Shift LeaderAssistant Shift Supervisor
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college-SUNY Farmingdale

Shift leader vs assistant shift supervisor demographics

Here are the differences between shift leaders' and assistant shift supervisors' demographics:

Shift LeaderAssistant Shift Supervisor
Average age3743
Gender ratioMale, 44.2% Female, 55.8%Male, 59.2% Female, 40.8%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 8.7% Unknown, 4.7% Hispanic or Latino, 17.3% Asian, 7.1% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between shift leader and assistant shift supervisor duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Assistant shift supervisor example responsibilities.

  • Manage store upkeep, handle customer support, train new employees, and frequently complete nightly payroll.
  • Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.
  • Perform access control and monitor CCTV cameras at the lobby command center.
  • Patrol designate areas, enforce state and local laws, issue violations; direct investigations as necessary.
  • Prepare and submit reports for direct patrol activities.
  • Assist with payroll administration, department correspondence and other management activities as directed.
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Shift leader vs assistant shift supervisor skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common assistant shift supervisor skills
  • Customer Service, 16%
  • Safety Procedures, 12%
  • Food Safety, 9%
  • CPR, 9%
  • Direct Supervision, 7%
  • Legal Rights, 6%

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