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Shift leader vs shift lead manager

The differences between shift leaders and shift lead managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift lead manager has an average salary of $34,547, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a shift leader include patients, customer complaints and customer service. The most important skills for a shift lead manager are math, management, and food safety.

Shift leader vs shift lead manager overview

Shift LeaderShift Lead Manager
Yearly salary$33,841$34,547
Hourly rate$16.27$16.61
Growth rate10%10%
Number of jobs229,485274,021
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 36%
Average age3739
Years of experience-4

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

What does a shift lead manager do?

A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.

Shift leader vs shift lead manager salary

Shift leaders and shift lead managers have different pay scales, as shown below.

Shift LeaderShift Lead Manager
Average salary$33,841$34,547
Salary rangeBetween $26,000 And $43,000Between $26,000 And $44,000
Highest paying CityBoston, MA-
Highest paying stateMassachusetts-
Best paying companyIBM-
Best paying industryManufacturing-

Differences between shift leader and shift lead manager education

There are a few differences between a shift leader and a shift lead manager in terms of educational background:

Shift LeaderShift Lead Manager
Most common degreeHigh School Diploma, 36%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college-Cornell University

Shift leader vs shift lead manager demographics

Here are the differences between shift leaders' and shift lead managers' demographics:

Shift LeaderShift Lead Manager
Average age3739
Gender ratioMale, 44.2% Female, 55.8%Male, 44.3% Female, 55.7%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 18.2% Asian, 8.1% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between shift leader and shift lead manager duties and responsibilities

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Shift lead manager example responsibilities.

  • General lead server duties and some bartending and managing.
  • Manage FOH to insure all guests are happy and well taken care of.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.
  • Maintain proper staffing, excellent money management skills, ensure quality customer satisfaction, and uphold a positive work environment.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.

Shift leader vs shift lead manager skills

Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%
Common shift lead manager skills
  • Math, 30%
  • Management, 29%
  • Food Safety, 10%
  • Cleanliness, 9%
  • Leadership, 4%
  • Inventory Management, 3%

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