We are looking for ShiftLeaders to join the brand_name team!
ShiftLeaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time.
Responsibilities
Team Leadership
Support a respectful, positive team environment
Communicate shift priorities, goals, and results with the team
Help train new team members and provide ongoing coaching
Motivate and guide crew members to perform at their best
Operational Excellence
Create and maintain a guest-first culture
Resolve guest issues quickly and professionally
Ensure brand standards, systems, and procedures are followed
Maintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices
Profitability & Results
Support sales goals and help drive results
Execute operational standards and promotional initiatives
Manage cash handling accurately during your shift
Ensure products are prepared and served according to standards
Skills and Qualifications
Previous restaurant, retail, or supervisory experience preferred
Strong communication and leadership skills
Basic math, writing, and computer skills
At least 18 years of age (where applicable)
High school diploma or equivalent preferred
Competencies
Focus on Guests
Exceeds guest expectations with urgency and care
Seeks ways to improve the guest experience
Resolves concerns using recommended guest recovery practices
Passion for Results
Sets and maintains high standards for self and others
Consistently meets or exceeds goals
Contributes to overall team performance
Problem Solving & Decision Making
Identifies issues and works to resolve them quickly
Uses available information to make sound decisions
Involves others when appropriate
Team Relationships & Integrity
Builds strong, respectful relationships with team members
Demonstrates honesty and follows through on commitments
Leads by example and supports a positive team culture
Company Introduction
It all started with a craving.
In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports.
Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.
$30k-37k yearly est. 2d ago
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Firearms Team Lead-Full Time
Bass Pro Shops 4.3
Shift leader job in Hamburg, PA
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Firearm, Team Leader, Team Lead, Customer Experience, Customer Service, Associate
$30k-43k yearly est. 7d ago
Shift Leader
Dev 4.2
Shift leader job in Downingtown, PA
Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job Description
Schedule:
Full time
Availability:
Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12am
Age Requirement:
Must be 18 years or older
Location:
Downingtown, PA
Address:
1056 East Lancaster Ave
Pay:
$21 - $23.50 / hour
Job Posting:
12/06/2023
Job Posting End:
01/06/2024
Job ID:
R0194434
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$21-23.5 hourly 3d ago
Shift Leader
8093 Jersey Mike's Royersford
Shift leader job in Royersford, PA
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$29k-39k yearly est. 12d ago
Shift Lead
Elegance Cafe
Shift leader job in Wayne, PA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Elegance Caf in Wayne is seeking a friendly and reliable sales lead to join our team. As a vital member of our staff, you will be responsible for providing exceptional customer service, preparing and serving beverages and food items, maintaining cleanliness and organization of the cafe, and handling transactions accurately. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic and enjoy working in a fast-paced environment.
Responsibilities:
Greet customers and assist them with their orders
Prepare and serve a variety of beverages and food items according to established recipes and procedures
Maintain cleanliness and organization of the caf, including wiping down counters, tables, and equipment
Restocking supplies, as needed
Handle cash and card transactions accurately and efficiently
Address customer inquiries and concerns in a professional manner
Follow all health and safety guidelines and regulations
$30k-39k yearly est. 28d ago
Shift Leader
Jersey Mike's Radnor 8018
Shift leader job in Wayne, PA
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$30k-39k yearly est. 26d ago
Shift Lead in Training
Mc Branded
Shift leader job in Milford, PA
Job Description
Become a ShiftLeader of MC Branded's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Eastern & Western PA with opportunities for future Assistant Managers, and General Managers.
At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU!
All new hires are brought on as trainees and put through an expedited training system to prepare for the role. We are looking for ShiftLeaders to oversee operations and workers during scheduled shifts. ShiftLeader responsibilities include: Executing rushes, managing cash, resolving conflicts, and checking equipment. Ultimately, shiftleaders will ensure that all aspects of the shift run smoothly and effectively. If you're a leader who is committed to quality service and has experience in our industry, we'd like to meet you.
Qualifications:
● Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
● Desire to impact others.
● QSR experience preferred but not required
Benefits:
● We offer Dental, Medical and Vision insurance for those team member's working 30 hours or more weekly.
● Bi- Weekly Pay including paid training
● Flexible schedules: Full/Part Time, Day/ Night Shifts
● Career advancement opportunities
● 401k matching
● We offer benefits for those team member's working 30 hours and over and very competitive pay ($17-21 per hour including tips.)
Responsibilities:
● Provide direction and feedback to workers during shifts
● Train and coach new employees
● Inspect equipment and communicate the need for repairs or replacements to management
● Check cash drawers and prepare bank deposits
● Ensure health and safety standards are followed
● Address customer and employee complaints
● Resolve conflicts between workers
● Foster and maintain a positive work environment We use eVerify to confirm U.S. Employment eligibility.
$17-21 hourly 23d ago
Shift Lead
Capriotti's Pennsylvania
Shift leader job in Royersford, PA
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Training & development
Benefits/Perks
Cash Tips Paid Daily
Paid Time Off (if applicable/qualified)
Health Benefits (if applicable/qualified)
Free Meals and Employee Discounts
Flexible Schedule
Ongoing Training
Company OverviewCapriotti's Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our Las Vegas corporate shops. Capriotti's is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts! Shift Lead Job Summary Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile. Shift Lead Responsibilities
Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
Follow inventory control procedures and guidelines.
Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
Assist with labor management costs.
Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture.
Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
Work as a team to prepare for each shift.
Ability to manage time effectively while meeting all job responsibilities.
Maintains a positive work environment for Team Members and guests during each shift.
Shift Lead Qualifications
Excellent guest service skills are required.
Must be able to take direction and delegate responsibilities.
Ability to work in a fast-paced environment.
Team-oriented, adaptable, dependable, and strong work ethic.
Ability to communicate effectively to help keep all Team Members informed.
Flexible schedule; could include nights and weekends.
At least 16 years of age.
Compensation: $15.00 - $18.00 per hour
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
$15-18 hourly Auto-Apply 60d+ ago
Shift Leader
8106 Jersey Mike's Subs-Pottstown
Shift leader job in Pottstown, PA
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$29k-39k yearly est. 9d ago
Shift Leader
Everyday Coffee Co
Shift leader job in Pottstown, PA
Job Description
ShiftLeader
Reports To:
Restaurant Manager
ShiftLeaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.
Responsibilities Include:
Perform all responsibilities of restaurant team members
Support the Restaurant Manager in meeting operational goals and execution
Ensure Brand standards are met throughout shift including preparation of food and beverages
Communicate shift priorities, goals and results to restaurant team members
Complete shift deployment plans for shifts to ensure positions are adequately supported
Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.
Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Communicate clearly with the next ShiftLeader to help prepare him/her for shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Provide great guest service and coach restaurant team members to do the same
Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant.
Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Monitor employee attendance, punctuality, and adherence to company policies.
Education/Experience:
Basic computer skills
Fluent in spoken and written English or the local language in which you serve.
Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies:
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Ability to assist with training
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 20lbs (if applicable)
Wearing a headset (if applicable)
Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.
$29k-39k yearly est. 5d ago
Shift Leader
PJ Aria DBA Papa Johns
Shift leader job in Allentown, PA
Job Description
ShiftLeader
The ShiftLeader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
We use eVerify to confirm U.S. Employment eligibility.
$30k-40k yearly est. 10d ago
Shift Leader
008040 Jersey Mike's Subs Allentown
Shift leader job in Allentown, PA
Job Description
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!
A ShiftLeader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:
1. Coaching the staff to deliver amazing customer service;
2. Producing high quality food;
3. Delivering the Jersey Mike's experience;
4. Cash handling;
5. Following the Learning Management System Training Program;
6. Developing others for career growth;
7. Enforcing policies and procedures;
8. Participating in local and national marketing initiatives;
9. Building sales;
10. Maintaining the cleanliness and proper sanitation practices in the establishment;
11. Being certified in all four positions of the restaurant;
12. Effective communication;
13. Having a sense of urgency;
A ShiftLeader is expected to:
1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;
2. Work 38-40 hours per week;
3. Have the ability to get to and from work;
4. Communicate with the GM/AGM/DM of any issues they are having;
5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
Create food consistent with Jersey Mikes high quality standards
• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 2 to 5 people
• Proficient in slicing
Qualifications for the job:
• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
$30k-40k yearly est. 25d ago
Shift Leader
PJ 5360 Allentown
Shift leader job in Allentown, PA
Job Description
ShiftLeader
The ShiftLeader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
$30k-40k yearly est. 19d ago
FOH Shift Leader
Nudy's Cafes
Shift leader job in Exton, PA
Job DescriptionBenefits:
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Training & development
Nudy's Cafe is a local, family owned & operated business. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties. We anticipate future growth throughout local markets as we continue the search for additional locations.
We are actively recruiting for a full-time ShiftLeader to assist in leading our locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will direct and motivate staff to provide the Nudys Promise to each guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team! We utilize a multiunit hiring policy to assist in covering staffing gaps across the organization.
Duties within this position include the following:
Coordinate daily restaurant operations.
Understand and deliver on the Customer Journey
Deliver superior service & maximize customer satisfaction.
Respond swiftly & accurately to customer concerns.
Regularly review product quality
Organize and supervise shifts (7 Shifts system experience preferred)
Continuously manage, coach and train employees and peers with a passion for service in mind
Ensure that Nudy's brand is represented consistently.
Train new & current employees on proper customer service practices & side work schedules.
Accountability for taking initiative, being people focused and result oriented.
Conducting performance reviews
Balancing cash registers
Ensuring that all members of their team comply with government regulations and company policies
Requirements:
The ideal candidate will have a minimum of 1 years hospitality leadership
Proven ability to lead, motivate, and coach teams.
Preferably have extensive knowledge of food, with the ability to successfully answer customer questions.
SERV Safe Certified or ability to obtain certification within 30 days of employment.
Consistent Food Safety and Quality Line Check submissions with Integrity
An ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change.
Requires open availability- Both Saturday and Sundays are required, Holidays are required (except Thanksgiving and Christmas.)
Physical Requirements:
Ability to traverse all parts of the restaurant quickly.
Prolonged periods standing and walking.
Ability to lift, stoop, bend, or twist and repeat the same movements.
Use their hands to handle, control, or feel objects, tools, or controls.
Must be able to lift 25 pounds at times.
Benefits:
Industry leading work life balance- 4-day work week (6:30am-4:30pm)
Growth Opportunities
Medical Benefits
Dental Benefits
Day Shift Only
Shift Meal
Join us to deliver the Nudy's Promise that our community has been enjoying for decades!
Nudy's Cafe Promise:
I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We provide handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979.
This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
$29k-39k yearly est. 29d ago
Crumbl Exton Shift Lead
CNH Group, a Crumbl Cookies Franchisee
Shift leader job in Exton, PA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
$14.00 - $15.00 / hour*
Part-Time or Full-Time
Rapid raises and promotion for top performers
401k with Matching for Full-Time
Generous PTO Accrual for Full-Time
Monthly bonus potential
Weekly Pay
The Crumbl Mission:
Bringing friends and families together over a box of the best desserts in the world.
About Us:
Crumbl is the nation's fastest-growing and largest gourmet dessert company and bakery, with over 1000 stores in the United States and Canada. We boast over 300 different recipes of cookies, small pies and cakes, and other LTOs. The catch is we rotate only six varieties each week so customers always have a new reason to visit (and our employees always get to do something new!).
We operate in an Open Bakery environment, where the retail customers can see the dough mixing, baking, and dessert assembly LIVE in our bright and vibrant environment.
Working at Crumbl is the perfect place for people who like to try new things and to make customers happy.
Shift Lead Position Description:
Following a 2-week training period on all-things-Crumbl, this role will be the primary manager of the store during each scheduled shift, where you will be responsible for managing each shifts team of Bakers in exceeding Crumbl's already high minimum standards of excellence in Quality, Customer Service, and Cleanliness. You will participate in meetings, take on tasks in support of the General Manager, and be supported in learning new things, and encouraged to advance your career with us.
Responsibilities Following Training Period:
Perform as Manager on Duty during scheduled on-floor shifts in charge of assigning staff to their best positions for the shift, and ensuring they follow policy in all areas.
Be the front line in resolving customer service issues via phone, in the lobby, and online if needed.
Mentor and train new entry level staff
Mentor and train team members on The Crumbl Way
Coordinate and ensure scheduled dough production, dessert decoration, and baking schedules are on-track
Execute all Opening, Shift-Change, and Closing procedures when scheduled, including use of app for checklists
Participate with full management team in developing and nurturing a strong and inclusive culture of integrity, responsibility and excellence
Minimum Requirements:
Previous food service leadership experience
Availability to work some, but not all, weekend shifts (We're closed on Sundays)
Availability to open or close store when necessary (see hours below)
Willingness to attend occasional off-site sales events outside of store
Completion of Basic Food Handlers certificate
Completion of all internal training certifications within 90 days of hire
Comfortable with Smart Phone Apps, Spreadsheets, Email and Online Calendars
Valid driver's license and reliable transportation to/from work
*Includes Guarantee Tip Minimum:
This role includes TIP SHARING, with a guarantee of at least $2.50 per hour on top of your base hourly pay rate.
Tip sharing is NOT capped, so when tips go over the minimum guarantee per hour, you earn that too
The minimum guaranteed tip amount is subject to change every calendar quarter
Shift Options:
Store hours are Monday - Thursday 8 a.m. - 10 p.m, Friday - Saturday 8 a.m. - 11 p.m.
Opening or Closing shifts begin as early as 6:00 a.m. and as late as 1 hour after closing times. (You will never be scheduled to close alone.)
Flexible scheduling is offered (within our minimum requirements)
Full-Time Benefits:
Guarantee of at least $2.50 / hour in tips for your non-training hours
Up to 80 hours of PTO per calendar year
Employee Discount
Free Cookie with every shift
Closed Sundays
Work Location:
126 Woodcutter St, Exton PA. 19341
$14-15 hourly 7d ago
Box Department Shift Lead A3
Sunset 4.0
Shift leader job in Jonestown, PA
Our Jonestown Distribution Center, a 218,000 sq. ft. refrigerated facility operating 24/7, is currently seeking a Packaging Dept. Shift Lead to join our team. The essential function of this role is to assist in the safe operation of the box machines while tracking production and scrap and assist supervisors in delegating work assignments and employee supervision.
Shift: Day shift (5:30 AM- 5:30PM) rotational shift, 3 day and 4 day week
(equivalent to working approx. 14-16 days per month)
Primary Responsibilities:
Responsible for maintaining the min/max levels for all boxes and packaging materials and to communicate with Inventory Supervisor upcoming changeover.
Operate a high reach forklift to retrieve and replenish packaging materials inventory and other warehouse supplies
Work with other departments to ensure minimal downtime for each area is met. Follow up on team members to ensure tasks are completed accurately and on time
Receive incoming PO's and transfer orders and process outbound orders
Train employees on Materials Processes and Procedures
Ensure that all records and reports regarding warehouse activity are prepared on a timely basis and effectively maintained.
Follow and enforce safety regulations for department and warehouse.
Report to the shift Manager/Supervisor about any issues within the department.
Knowledge, Skills, and Abilities Required:
Proficiency in use of English language with the ability to communicate effectively in speaking and writing.
Minimum 1-2 years' general warehouse work experience; basic mechanical ability preferred.
Must have at least 1 yr. experience of High Reach forklift operation
Prior leadership experience with the ability to motivate and direct employees is desired
Must be proficient Microsoft Office and comfortable working on a computer.
Team player attitude, with a willingness to work in a dynamic, growing, demanding and fast-paced environment.
Ability to work independently with minimal supervision
Working Conditions:
Must be able to work in our refrigerated warehouse with 50° F temperature-controlled zones.
Must be able to lift up to 30 lbs. with or without accommodation
Position requires sitting, standing, walking and bending, squatting, and crawling on a regular basis
We are pleased to offer the following Benefits:
Weekly pay with direct deposit or debit card options
Medical, Dental, Vision Health Insurance Plans Life Insurance
401K and Life Insurance Options
Paid time off and holiday pay
Employee Engagement & Recognition Programs
Opportunities for growth and advancement
#_sunset
$29k-36k yearly est. 20d ago
Shift Leader
Dev 4.2
Shift leader job in Downingtown, PA
Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job DescriptionSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12am
Age Requirement: Must be 18 years or older
Location: Downingtown, PA
Address: 1056 East Lancaster Ave
Pay: $21 - $23.50 / hour
Job Posting: 12/06/2023
Job Posting End: 01/06/2024
Job ID:R0194434
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$21-23.5 hourly 60d+ ago
Shift Lead
Capriotti's Pennsylvania
Shift leader job in Downingtown, PA
Benefits/Perks
Cash Tips Paid Daily
Health Benefits (if applicable/qualified)
Free Meals and Employee Discounts
Flexible Schedule
Ongoing Training
Company OverviewCapriotti's Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. Capriotti's is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you. We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts! Job SummarySharing Our Passion One Sandwich at a Time: Accomplishing Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile. Responsibilities
Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
Follow inventory control procedures and guidelines.
Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
Assist with labor management costs.
Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture.
Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
Work as a team to prepare for each shift.
Ability to manage time effectively while meeting all job responsibilities.
Maintains a positive work environment for Team Members and guests during each shift.
Qualifications
Excellent guest service skills are required.
Must be able to take direction and delegate responsibilities.
Ability to work in a fast-paced environment.
Team-oriented, adaptable, dependable, and strong work ethic.
Ability to communicate effectively to help keep all Team Members informed.
Flexible schedule; could include nights and weekends.
At least 16 years of age.
Compensation: $14.00 - $16.00 per hour
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
$14-16 hourly Auto-Apply 60d+ ago
FOH Service Shift Leader
Nudy's Cafes
Shift leader job in Phoenixville, PA
Job DescriptionBenefits:
Dental insurance
Free food & snacks
Health insurance
Nudy's Cafe is a local, family owned & operated business. The customer journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family friendly environment. We currently operate in 15 locations across Chester, Montgomery, and Delaware Counties with our newest location opening soon in Havertown, Pa. We anticipate future growth throughout local markets as we continue the search for additional locations.
We are actively recruiting for full-time ShiftLeader to assist in leading our locations. In this role, you will be responsible for delivering a high-quality detailed customer experience. In addition, you will direct and motivate staff to provide the Nudy's Promise to each and every guest. You will ensure efficient restaurant operations, manage productivity, quality & customer service standards all while working with a great team!
Duties within this position include the following:
Coordinate daily restaurant operations.
Understand and deliver on the Customer Journey
Deliver superior service & maximize customer satisfaction.
Respond swiftly & accurately to customer concerns.
Regularly review product quality
Organize and supervise shifts (7 Shifts system experience preferred)
Continuously manage, coach and train employees and peers with a passion for service in mind
Ensure that Nudy's brand is represented consistently.
Train new & current employees on proper customer service practices & side work schedules.
Accountability for taking initiative, being people focused and result oriented.
Conducting performance reviews
Balancing cash registers
Ensuring that all members of their team comply with government regulations and company policies
Requirements:
The ideal candidate will have a minimum of 1 years hospitality leadership
Ability to cover shifts in their designated region (5 locations)
Proven ability to lead, motivate, and coach teams.
Preferably have extensive knowledge of food, with the ability to successfully answer customer questions.
SERV Safe Certified or ability to obtain certification within 30 days of employment.
Consistent Food Safety and Quality Line Check submissions with Integrity
An ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change.
Requires 5 days of availability
Physical Requirements:
Ability to traverse all parts of the restaurant quickly.
Prolonged periods standing and walking.
Ability to lift, stoop, bend, or twist and repeat the same movements.
Use their hands to handle, control, or feel objects, tools, or controls.
Must be able to lift 25 pounds at times.
Benefits:
Industry leading work life balance- 4-day work week
Growth Opportunities
Medical Benefits
Dental Benefits
Day Shift Only
Shift Meal
Join us to deliver the Nudy's Promise that our community has been enjoying for decades!
Nudy's Cafe Promise:
I'm honored to be part of the community and welcome you and your family to Nudy's Cafe. We are dedicated to providing a handcrafted, neighborhood dining experience. Thank you for choosing us. Our promise is to make you feel welcome, nourished and excited about coming back because of our excellent service and freshly made great food. I take my promise very seriously, as I learned the business from my father's restaurant in Villanova, Pa at 12 years old and have owned and been operating my own restaurant Nudy's Cafe since 1979.
This is the only business I've ever known. It's literally in my blood, and I still have the same love and passion for making people feel as special as I watched my father do as a young boy. I promise! - Ray Nudy
$29k-39k yearly est. 8d ago
Crumbl Exton Shift Lead
CNH Group, a Crumbl Cookies Franchisee
Shift leader job in Exton, PA
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
$14.00 - $15.00 / hour*
Part-Time or Full-Time
Rapid raises and promotion for top performers
401k with Matching for Full-Time
Generous PTO Accrual for Full-Time
Monthly bonus potential
Weekly Pay
The Crumbl Mission:
Bringing friends and families together over a box of the best desserts in the world.
About Us:
Crumbl is the nation's fastest-growing and largest gourmet dessert company and bakery, with over 1000 stores in the United States and Canada. We boast over 300 different recipes of cookies, small pies and cakes, and other “LTO”s. The catch is we rotate only six varieties each week so customers always have a new reason to visit (and our employees always get to do something new!).
We operate in an “Open Bakery” environment, where the retail customers can see the dough mixing, baking, and dessert assembly LIVE in our bright and vibrant environment.
Working at Crumbl is the perfect place for people who like to try new things and to make customers happy.
Shift Lead Position Description:
Following a 2-week training period on all-things-Crumbl, this role will be the primary manager of the store during each scheduled shift, where you will be responsible for managing each shift's team of Bakers in exceeding Crumbl's already high minimum standards of excellence in Quality, Customer Service, and Cleanliness. You will participate in meetings, take on tasks in support of the General Manager, and be supported in learning new things, and encouraged to advance your career with us.
Responsibilities Following Training Period:
Perform as Manager on Duty during scheduled on-floor shifts in charge of assigning staff to their best positions for the shift, and ensuring they follow policy in all areas.
Be the front line in resolving customer service issues via phone, in the lobby, and online if needed.
Mentor and train new entry level staff
Mentor and train team members on The Crumbl Way
Coordinate and ensure scheduled dough production, dessert decoration, and baking schedules are on-track
Execute all Opening, Shift-Change, and Closing procedures when scheduled, including use of app for checklists
Participate with full management team in developing and nurturing a strong and inclusive culture of integrity, responsibility and excellence
Minimum Requirements:
Previous food service leadership experience
Availability to work some, but not all, weekend shifts (We're closed on Sundays)
Availability to open or close store when necessary (see hours below)
Willingness to attend occasional off-site sales events outside of store
Completion of Basic Food Handlers certificate
Completion of all internal training certifications within 90 days of hire
Comfortable with Smart Phone Apps, Spreadsheets, Email and Online Calendars
Valid driver's license and reliable transportation to/from work
*Includes Guarantee Tip Minimum:
This role includes TIP SHARING, with a guarantee of at least $2.50 per hour on top of your base hourly pay rate.
Tip sharing is NOT capped, so when tips go over the minimum guarantee per hour, you earn that too
The minimum guaranteed tip amount is subject to change every calendar quarter
Shift Options:
Store hours are Monday - Thursday 8 a.m. - 10 p.m, Friday - Saturday 8 a.m. - 11 p.m.
Opening or Closing shifts begin as early as 6:00 a.m. and as late as 1 hour after closing times. (You will never be scheduled to close alone.)
Flexible scheduling is offered (within our minimum requirements)
Full-Time Benefits:
Guarantee of at least $2.50 / hour in tips for your non-training hours
Up to 80 hours of PTO per calendar year
Employee Discount
Free Cookie with every shift
Closed Sundays
Work Location:
126 Woodcutter St, Exton PA. 19341 Compensación: $14.00 - $15.00 per hour
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
We are CNH Group, a growing franchisee of Crumbl Cookies with 3 locations open in the greater Philadelphia area (Jenkintown, Newtown Square, Exton) and one store in Pentagon City, Virginia (Arlington).
About the Job
Crumbl is the fastest-growing cookie and dessert company in the nation and we offer a fun and inclusive work environment, where you'll get to help us become the best brand in the nation. Plus you'll get FREE cookies!
Applicants must be at least 16 years old, have a knack for customer service, and love cookies. Full-time and part-time positions are available and pay varies at each location. Crew members must be able to stand, walk, bend, and occasionally lift heavy items.
You're the secret ingredient
At Crumbl, our secret ingredient is you! Our Crumbl Crew is the heart and soul of every sweet moment. With their passion, smiles, and dedication, they truly add the perfect finishing touch to every dessert. Join today and help us in our mission of bringing friends and family together over a box of the best cookies in the world!
The average shift leader in Reading, PA earns between $26,000 and $44,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Reading, PA
$34,000
What are the biggest employers of Shift Leaders in Reading, PA?
The biggest employers of Shift Leaders in Reading, PA are: