Post job

Site manager vs center manager

The differences between site managers and center managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a site manager, becoming a center manager takes usually requires 4-6 years. Additionally, a site manager has an average salary of $59,192, which is higher than the $56,284 average annual salary of a center manager.

The top three skills for a site manager include customer service, safety procedures and oversight. The most important skills for a center manager are patients, OSHA, and patient care.

Site manager vs center manager overview

Site ManagerCenter Manager
Yearly salary$59,192$56,284
Hourly rate$28.46$27.06
Growth rate8%6%
Number of jobs47,853278,683
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Average age4644
Years of experience86

What does a site manager do?

The tasks of a Site Manager may vary, but the responsibility will always revolve around supervising the construction project and its employees, making sure that the project is completed within the allotted time, budget, and quality. Site Managers are required to have great communication and leadership skills as they are often the ones to engage with the clients and coordinate with the employees. Moreover, It is also the Site Manager's responsibility to ensure the safety of employees, prepare site reports, conduct quality control procedures, assess and solve problems, negotiate contracts, and secure permits needed for the project.

What does a center manager do?

A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.

Site manager vs center manager salary

Site managers and center managers have different pay scales, as shown below.

Site ManagerCenter Manager
Average salary$59,192$56,284
Salary rangeBetween $32,000 And $109,000Between $35,000 And $90,000
Highest paying CitySan Francisco, CAJersey City, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyMetaCapgemini
Best paying industryTechnologyTechnology

Differences between site manager and center manager education

There are a few differences between a site manager and a center manager in terms of educational background:

Site ManagerCenter Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia Polytechnic State University-San Luis ObispoUniversity of Pennsylvania

Site manager vs center manager demographics

Here are the differences between site managers' and center managers' demographics:

Site ManagerCenter Manager
Average age4644
Gender ratioMale, 63.4% Female, 36.6%Male, 47.7% Female, 52.3%
Race ratioBlack or African American, 3.7% Unknown, 4.4% Hispanic or Latino, 17.5% Asian, 2.8% White, 71.0% American Indian and Alaska Native, 0.6%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage4%10%

Differences between site manager and center manager duties and responsibilities

Site manager example responsibilities.

  • Manage all aspects of LTE upgrade procedure.
  • Manage incoming work through Ricoh project software and through e-mail.
  • Manage incoming and outgoing faxes, mail, and FedEx packages.
  • Identify and manage all work require to complete and acquire NTP.
  • Manage day-to-day processing of account receivables and payables using QuickBooks and Xero, producing reports as requested.
  • Monitor KPI's and manage them so that weak areas can be addressed and future performance can be improve.
  • Show more

Center manager example responsibilities.

  • Achieve or exceed SLA's by proactively managing multiple desktop support queues.
  • Create and manage the Facebook page for the station.
  • Manage multiple vendors for a variety of HVAC work.
  • Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
  • Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
  • Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.
  • Show more

Site manager vs center manager skills

Common site manager skills
  • Customer Service, 17%
  • Safety Procedures, 7%
  • Oversight, 6%
  • OSHA, 6%
  • Logistics, 5%
  • Project Management, 4%
Common center manager skills
  • Patients, 17%
  • OSHA, 7%
  • Patient Care, 7%
  • Safety Procedures, 4%
  • Professional Development, 4%
  • Keeping Track, 4%

Browse executive management jobs