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The differences between site representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a service representative. Additionally, a site representative has an average salary of $36,922, which is higher than the $33,692 average annual salary of a service representative.
The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a service representative are customer service, client service, and patients.
| Site Representative | Service Representative | |
| Yearly salary | $36,922 | $33,692 |
| Hourly rate | $17.75 | $16.20 |
| Growth rate | -4% | -4% |
| Number of jobs | 104,213 | 210,671 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Site representatives and service representatives have different pay scales, as shown below.
| Site Representative | Service Representative | |
| Average salary | $36,922 | $33,692 |
| Salary range | Between $24,000 And $55,000 | Between $24,000 And $45,000 |
| Highest paying City | Cambridge, MA | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Metropolitan Transit Authority of Harris County | Northern Trust |
| Best paying industry | Government | Government |
There are a few differences between a site representative and a service representative in terms of educational background:
| Site Representative | Service Representative | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between site representatives' and service representatives' demographics:
| Site Representative | Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 61.8% Female, 38.2% | Male, 39.6% Female, 60.4% |
| Race ratio | Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |