How is Sales Management used?
Zippia reviewed thousands of resumes to understand how sales management is used in different jobs. Explore the list of common job responsibilities related to sales management below:
- Increased profitability, minimizing account profit leaks and transitioning sales team toward sales management with account P&L responsibility.
- Lead sales management team and account managers to drive expansion of global customer base and revenue of $100+ million.
- Recognized as a dynamic, entrepreneurial sales management strategist with a record of driving growth of revenues and improving sales-team performance
- Key focus on channel sales management for enterprise customers and direct sales model to penetrate incumbent telecommunication operators in the region.
- Developed and orchestrated Branch Manager Development and Senior Investment Consultant programs creating a model for sales management succession and high performance.
- Served as Director of Sales providing strategic sales management for a variety of hi-tech organizations with both national and regional territories.
Are Sales Management skills in demand?
Yes, sales management skills are in demand today. Currently, 13,931 job openings list sales management skills as a requirement. The job descriptions that most frequently include sales management skills are director of sales-national accounts, technical sales manager, and director of sales training.
How hard is it to learn Sales Management?
Based on the average complexity level of the jobs that use sales management the most: director of sales-national accounts, technical sales manager, and director of sales training. The complexity level of these jobs is challenging.
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What jobs can you get with Sales Management skills?
You can get a job as a director of sales-national accounts, technical sales manager, and director of sales training with sales management skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with sales management skills.
Director Of Sales-National Accounts
- Customer Satisfaction
- Sales Process
- Sales Management
- Account Executives
- National Accounts
- Account Management
Technical Sales Manager
Job description:
A technical sales manager is responsible for monitoring the sales techniques and performance of the sales team in selling technical services and systems to the customers. Technical sales managers coordinate with clients to discuss and negotiate offers of new products and services. They also identify business opportunities by analyzing current technology trends from public demands to generate more revenue resources and increase the company's profits. A technical sales manager facilitates and plans sales training and programs to maximize staff's efficiency and productivity.
- Customer Satisfaction
- Sales Management
- CRM
- Product Line
- Business Development
- Sales Strategies
Director Of Sales Training
Job description:
A director of sales training spearheads and oversees the development and implementation of training programs designed to optimize sales force operations. They lead the research put into identifying the strengths and weaknesses of the workforce, determining the skills gaps, and developing strategic training programs. They also must set goals and timelines, establish guidelines and budgets, coordinate managers and teams, liaise with internal and external parties, and create strategies to optimize operations. Moreover, a director of sales training empowers staff to reach goals while implementing company policies and regulations.
- Sales Management
- CRM
- Training Sessions
- Sales Organization
- Sales Process
- Training Curriculum
Direct Sales Manager
Job description:
Direct sales managers are individuals who take responsibility for leading and guiding sales people within an organization. It is the job of the sales managers to set the goals and quotas, create sales plans, and analyze data. They assign sales territories and conduct sales training. They serve as mentors for sales team members and involve in the recruitment and dismissal process. Also, they foresee sales and identify product and service profitability for the company.
- Sales Professionals
- Account Executives
- Customer Service
- Sales Management
- Payroll
- Direct Reports
Area Sales Director
Job description:
Area sales directors manage, train, and motivate the organization's team members to run revenue growth. Besides developing and managing efficient sales distribution networks, area sales directors also create reliable marketing strategies and sales strategies for the sales team's target setting and assigned territory. These professionals collect market feedback and customer feedback and update the organization about these comments/responses. They engage in periodical forecasting, analyze sales information, monitor sales team members' performance, and update the company heads.
- Customer Service
- CRM
- Sales Management
- Sales Process
- Revenue Growth
- Business Development
Director Of Sales
Job description:
A sales director is responsible for managing the sales operation of the team, ensuring that members comply with the sales strategies and procedures in meeting sales goals. Sales directors' duties include maintaining consistency of sales targets, providing reports and important updates for sales improvement, managing customers' inquiries and resolving complaints, launching new services to expand product offers, researching the current market trends, and improving sales plans. A sales director must have excellent leadership and decision-making skills to support and acknowledge the team's best efforts.
- Sales Process
- Customer Service
- Customer Satisfaction
- Sales Management
- Healthcare
- CRM
Contract Sales Manager
- Customer Service
- Product Knowledge
- CRM
- Sales Management
- Building Relationships
- Sales Territory
Market Sales Manager
Job description:
Market Sales Managers oversee the performance of the company's products and services in a specific target market. They analyze sales data and prepare related reports. They come up with strategies to address sales concerns and to further improve sales performance. They should be familiar with the current industry trends to ensure that their strategies would bode well with the market. They should also be able to identify the sales strategies that would cater to their market. Market Sales Managers are also assigned to oversee the market sales team. This includes training new hires, cascading company updates and strategies, and engaging the team to perform well.
- Customer Service
- Account Management
- Sales Process
- Sales Management
- Customer Satisfaction
- Product Knowledge
Director Of OEM Sales
- CRM
- Product Development
- Product Management
- Americas
- Sales Management
- Account Management
General Sales Manager
Job description:
General sales managers are responsible for monitoring the daily operation of the sales team and analyze marketing strategies to improve sales performance and generate more revenues. General sales managers develop strategic plans, adjust sales quotas as needed, identify business opportunities, research current market trends, and evaluate the annual budget. General sales managers also respond to the customers' inquiries and high-level complaints, providing immediate resolutions to ensure customer satisfaction. A general sales manager must have excellent communication and leadership skills to handle the sales department, especially on sales techniques in reaching the business' profitability goals.
- Customer Service
- Dealership
- Customer Satisfaction
- Sales Management
- Sales Process
- Sales Training
Digital Sales Manager
Job description:
Digital Sales Managers oversee the sales performance of company products in a digital platform. They often work with digital marketers to create campaigns that will appeal to the target market. They analyze the sales performance of company products and assess areas that need improvement. They would then recommend ways to address these challenge areas to ensure better performance in the future. Digital Sales Managers should be familiar with the current industry and economic trends that may affect their target market's buying behavior.
- Digital Marketing
- Customer Service
- Account Executives
- Sales Management
- CRM
- Business Development
Advertising Sales Director
- Media Sales
- Revenue Growth
- Client Relationships
- Sales Management
- Account Management
- Sales Strategies
Sales Vice President
Job description:
Sales vice presidents are top-level executives at a sales, retail, or marketing corporation. Primarily these executives are tasked to direct and lead a sales department or team within the organization. Their objective is to meet or even exceed the sales or marketing standards set for a successful business operation. They manage brands, deploy sales, and distribute the channels of the company. Also, they oversee the internal operations of the organization to establish customer relationships.
- Sales Process
- Healthcare
- Customer Service
- Sales Management
- CRM
- Sales Strategy
Regional Distribution Manager
- Logistics
- Customer Satisfaction
- Regional Distribution
- Trade Shows
- Sales Management
- Customer Service
Sales Manager/Sales Trainer
Job description:
A sales trainer or manager provides training for the sales staff. The target of the training is to improve the sales figures and meet target sales. Sales trainers collect data that allows them to understand the effectiveness of the existing sales strategies. They also set clear goals and priorities, get rid of demands that do not drive revenue, and allow their teams to focus on activities aligned with the significant goals. It is also their responsibility to research and develop marketing opportunities.
- Product Knowledge
- PowerPoint
- Project Management
- Training Materials
- Sales Management
- Sales Process
Central Region Sales Manager
Job description:
A central region sales manager collects, analyzes, and summarizes market trends, sales information, competition, product, and services. Besides maintaining communication platforms with the product and solutions manager and director of sales, a central sales manager also analyzes services, products, and incentives' cost-benefit ratios. A central region sales manager presents, explains, documents, or demonstrates operations improvements and cost reductions. These professions lead and supervise regional sales teams, promote sales effectiveness, and update internal applications, such as CRM, with accurate information.
- CRM
- C-Level
- Sales Management
- Sales Organization
- Business Development
- Sales Process
Vice President Director Of Sales
- Product Development
- Revenue Growth
- Sales Strategy
- Sales Management
- Strategic Partnerships
- Sales Process
Senior Sales Director
Job description:
A senior sales director is in charge of spearheading and overseeing the sales operations in a company, prioritizing customer satisfaction and profit growth. Their responsibilities revolve around developing strategies to reach sales targets, devising and defining sales objectives, coordinating with fellow directors and managers, and creating extensive sales reports. Furthermore, as a senior sales director, it is essential to lead and encourage the team to reach sales goals, all while adhering to the company's policies and regulations.
- Sales Process
- Customer Satisfaction
- Cloud
- Sales Management
- Product Knowledge
- Direct Sales
Corporate Sales Trainer
- Product Knowledge
- Customer Service
- Corporate Sales
- Contract Negotiations
- Sales Management
- Sales Techniques
Division Sales Manager
Job description:
A Division Sales Manager is responsible for leading sales teams in the assigned division, monitoring the sales performance, and strategizing techniques to increase the team's productivity and efficiency. They conduct data analysis with the market trends to identify business opportunities to generate more revenue resources for the business and increase profits. They also create sales projections and build an efficient marketing and promotional campaigns with the marketing team's help. A Division Sales Manager must have excellent communication and leadership skills, especially in handling the team's concerns and resolving issues immediately as they arise.
- Home Health
- Sales Process
- Performance Management
- Sales Strategies
- Sales Management
- Sales Growth
How much can you earn with Sales Management skills?
You can earn up to $138,215 a year with sales management skills if you become a director of sales-national accounts, the highest-paying job that requires sales management skills. Technical sales managers can earn the second-highest salary among jobs that use Python, $129,770 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Director Of Sales-National Accounts | $138,215 | $66 |
| Technical Sales Manager | $129,770 | $62 |
| Director Of Sales Training | $127,893 | $61 |
| Direct Sales Manager | $120,139 | $58 |
| Area Sales Director | $90,206 | $43 |
Companies using Sales Management in 2025
The top companies that look for employees with sales management skills are Chico Hot Springs, Lumina Foundation, and Paychex. In the millions of job postings we reviewed, these companies mention sales management skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Chico Hot Springs | 13% | 0 |
| 2 | Lumina Foundation | 11% | 1,857 |
| 3 | Paychex | 10% | 6 |
| 4 | Dollar Tree | 7% | 8,865 |
| 5 | Aspen Dental | 6% | 2,453 |
Departments using Sales Management
| Department | Average salary |
|---|---|
| Sales | $60,203 |
18 courses for Sales Management skills
1. Sales Training: Sales Team Management
In this course, you will learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better. Whether you're already managing a sales team, or aspire to manage one at some point in your career, this course will explain what's involved when it comes to setting up a sales process, coaching your team, hiring new team members, and getting those team members up to speed as fast as possible...
2. Sales Management Masterclass for Sales Managers & Management
Need - Any salesperson or sales manager looking to learn and enhance their sales management skills that will enable them to create, manage and grow a high performing sales team. Value - Complete basics of all sales management components and fundamentals that in an easy to understand course that combines theoretical knowledge with real life examples for under $20. Additional features - To assist the learning process there is a Q & A section, direct messaging, free consultation offer, assignments, quizzes and case studies. Why did I create this course?A lot of students who enrolled in my course How to be the greatest salesman asked me what's next?What's next is the transition from being a player to the coach, the journey of enrolling other people to help you achieve your goals. You have to sell people on your dreams and motivate them to turn your dreams into reality. You must become a Manager and lead a Team. When you work in a team you exponentially multiply your results. That is why I created this course to teach you how to hire, build, motivate, inspire, mentor, and lead a team that creates exceptional results. Sales Managers will learn - All the components of management and how to succeed in each component. How to support your salesmen for growth. How to motivate and create an incentive system for salesmen. How to support underperforming salespersons towards growth. The entire sales process and the role of a Salesman and Sales Manager in this process. How to create a results generating machine (high performing sales team) for you. Who is this course for -This course is for Salespersons who are aspiring to be Sales ManagersSales Managers who want to enhance their Management skillsEntrepreneurs hiring or managing a sales team to sell their product/serviceThe course is regularly updated and I will personally answer all your questions, as well as give feedback on your assignments. This Sales Management training course will help Sales Managers with every aspect of Sales Management. The course also has assignments that will help you recap and reinforce learning in the training. This course for Sales Managers is designed to help them with all aspects of Sales Management. This course in Sales Management covers hiring, motivating, incentivizing, tracking, firing, liasoning, etc. As a manager of a growing sales team, It is my sincerest effort to provide maximum value in your life. I keep sharing and updating the course with regular updates to provide you the best Sales Management training course. Few students reviews - I have a team of freelancers that I deploy to generate business for my consulting service. This course helped me understand that I need to start supporting them, motivating them, understanding their needs and when I focus on the team, I will then get time to focus on my service. They will generate the results for me while I work on maintaining my clients. Instructor summarised sales management very well.- PawanI am currently working in sales and recently got promoted to management position, thanks to this course I feel a lot more confident on how to handle my team. Thank You.- Bace D. I looking forward to seeing you in the course. Thank YouYour Business MentorSalil Dhawan#salesmanager #salesmanagement...
3. Strategic Sales Management
This Specialization is intended for sales professionals who seek to improve their sales planning and management competencies and skills. Through five courses, you will cover Effective Sales overview, Sales Strategy, Models and Frameworks to Support Sales Planning, Sales & Marketing Alignment, and you will develop a Final Project.\n\nBy the end of this specialization, you'll have improved your knowledge, competencies, and skills regarding the sales planning process. And you will be able to apply the concepts integrating the sales planning process to the strategy of the company, by bridging the gap between strategy and sales.\n\nThe potential for value creation through the sales functions will be increased at the end of the Specialization...
4. Sales Manager: Keys To Effective Sales Management!
Are you a newer sales manager who wants to have a great start?Are you a veteran looking for best practices you can use with the sales team and generate even better performance?Is the sales team in a slump and needs a jumpstart to better sales results?Looking for a course that is not general management but 100% focused on managing the sales function and the sales team?Not interested so much in theory but want real world practical best practice's and examples that can be implemented in your sales organization?Are you very busy and want learn in a quick and efficient manner?IF YOU ANSWERED YES TO ANY OF THESE QUESTIONS THEN THIS COURSE IS FOR YOUSales is the lifeblood of any organization and critical that not only do individual sales team members get the training the need but ultra critical that the sales leader and manager can elarn practical best practices that can be to improve the performance of salespeople as individuals and the entire team. Taught by a successful Udemy instructor with over 400,000 students who has 25+ years of management and leading a variety of teams, including sales teams, at all levels of an organization. The course is designed where you can go straight through step x step or you can jump to lessons that are the most critical for you at this moment. Some of the topics in the course include: Setting effective and motivational goals and quotas. Creating primary and activity goals for each salesperson. Effective ways to track and measure sales team and individual performance. Increasing efficiency in your sales organization. How to become a better delegator because as the manager you cannot do it all. How to hold sales team members accountable. Coaching for better individual and overall sales team performance. Having a difficult conversation with an underperforming sales team member. How to properly conduct a termination meeting. Possibly the #1 thing all managers dread. Hiring great salespeople steps. Where to find your next great salesperson. Onboarding best practices, don't screw this up. Looking at your onw performance as the sales leader and manager. Top action steps you can take after completing the course.... and much more! The next step is to click the button to enroll and get started so you can reap the benefits of increased sales performance as a high performing sales manager!...
5. Fundamentals of Sales Management for New Sales Managers
Fundamentals of Sales Management helps new sales managers understand the core components of managing a sales team will providing detailed steps for building a successful 90 plan. The course includes a group of templates to help you calculate sales velocity, identify the sales maturity level of the organization, help with interviewing and more...
6. Sales Operations/Management
Sales jobs span nearly every industry, from agribusiness and pharmaceuticals, to telecommunications and property management. And essential to sales is the management of the sales force. This course provides the knowledge and know how required for careers in sales management. Students are exposed to all facets of sales management, including organizing, selecting, training, motivating, supervising and compensating the sales force, territory management and administration and sales and expense forecasting. Also covered are typical sales management problems and potential solutions. As part of the course, you will meet a number of practicing sales managers who share their experience and knowledge. The learning outcomes are:\n\n· Develop a plan for organizing, staffing and training a sales force.\n\n· Identify the key factors in establishing and maintaining high morale in the sales force.\n\n· Develop an effective sales compensation plan.\n\n· Evaluate the performance of a sales person.\n\n· Organize sales territories to maximize selling effectiveness.\n\n· Evaluate sales and sales management strategies in relation to current legal and ethical standards of practice...
7. Sales Management: How To Manage Your Sales Team Successfully
Do you want to progress in your Sales Management role? Do you want to learn how to successfully manage a sales team? Are you seeking more recognition for your input, greater rewards for your application and greater security in your role?Are you in search of a robust sales management plan that will boost both growth and business profitability? Do you want to discover how to measure sales performance? Maybe you just want to brush up on your leadership skills, hoping to cultivate a positive working environment through motivation and mindfulness. If you said yes to any of the above, this course is perfect for you. You will learn how to master sales management so you can generate profitable growth within your business. One of the key concepts within the course is a discipline in sales. By adopting a mindful and driven attitude, you can lead by example and prevent clashes within your team. You will also learn to appreciate how diverse your team will be, and how you can use employees' differences to your benefit. Especially in times of crisis or heightened emotions, mixed moods and beliefs can cause a serious hit to your team's morale. It's critical you keep your head straight and navigate your team in the right direction to prevent long-term issues and chronic demotivation. As well as the psychology of leadership and motivation, you will also learn how to measure sales performance correctly, and how you can apply these results to your main strategy. This involves knowing what to measure and how to analyse the outcomes correctly. Sales performance management is just one base of a multifaceted game plan, the rest of which will also be covered in the course. Other aspects include micromanagement, integration of small changes and the importance of empathy. Putting this all together, you have a robust course that guides you through the trials and tribulations of sales management, giving you the self-confidence to lead your team to richer waters. This course isn't just tailored for sales managers, it is for anyone wanting to know the ins and outs of compassionate leadership, and how going that little bit further makes all the difference...
8. Sales Analysis for Management Consultants
What is the aim of this course? This course will help you drastically improve your knowledge and skills in improving and developing sales and marketing through a series of practical cases. It is designed for people who want to become management consultants, or business analysts or have to run and optimize sales and marketing on daily basis. In the course you will learn 3 things: How to understand the main challenges in sales and marketing How to improve sales and marketing in order to increase margin and profit Where to look for savings and improvements, how to calculate potential savings in Excel and implement them This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 182 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others. I teach through case studies, so you will have a lot of lectures showing examples of analyses, and tools that we use. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lectures so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work. Why have I decided to create this course? Sales and marketing differ drastically in every company and it usually takes a management consultant a lot of time to learn and understand the business during a consulting project. By giving you exposure to real-life cases and analyses I want to improve your awareness and skills in analyzing complex sales and marketing analysis. Thanks to this course, you will know what and how to do during a consulting project devoted to the sales and marketing area. To sum it up, I believe that if you want to build or to find improvements in any business you should master techniques related to analyzing and optimizing sales and marketing. That is why. I highly recommend this course not only to consultants or business analysts that have to advise their customers but also to owners, founders of businesses as well as sales managers, and directors. In what way will you benefit from this course? The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you find and analyze sales and marketing. There is little theory - mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn: How to understand sales and marketing in different business models How to optimize it Where to look for savings and improvements How to calculate the impact of proposed changes in Excel You can also ask me any question either through the discussion field or by messaging me directly. How the course is organized? The course is divided into the following sections: Introduction. We begin with a little intro to the course as well as some general info on sales analysis. FMCG. In the second section, I will discuss the main challenges in sales and marketing in FMCG. We will also go through a number of cases and business analyses devoted to sales and marketing in FMCG. Our cases will be from the cosmetics, and food industry and will show you how to analyze motivation/bonus systems, how to analyze the efficiency of salesforce, how to estimate potential growth in specific regions, and many more. Retail. This section will discuss the main challenges in sales and marketing in Retail. We will also go through a number of cases and business analyses devoted to sales and marketing in Retail that will help you immensely during the consulting project. B2B Services. In this section, I will discuss the main challenges in sales and marketing in B2B Services. We will also go through a number of cases and business analyses devoted to sales and marketing in B2B Services. We will go through many cases including consulting, analytical services, and aircraft maintenance. B2C Services. In this section, I will discuss the main challenges in sales and marketing in B2B services. We will also go through a number of cases and business analyses devoted to sales and marketing in B2C Services. The case will be from a restaurant chain, a beauty salon chain, and others. I will show you how to check whether a new product introduction makes sense, how to increase profits by 10%, and other cases. You will be able also to download many additional resources Excels with analyses shown in the course Presentation of slides shown in the course Links to additional presentations and movies Links to books worth reading At the end of my course, students will be able to…Analyze sales and marketing in different industriesImprove sales force efficiencyIncrease profits by optimizing sales and marketingCalculate in Excel the potential impact of proposed changesApply improvement techniques to other fields and industriesImprove sales in Retail, FMCG, B2B service, and B2C servicesWhat is the difference between options and scenarios?Who should take this course? Who should not?Management Consultants and Business AnalystsFinancial ControllersInvestment AnalystsStartup FoundersProject ManagersWhat will students need to know or do before starting this course?Basic or intermediate ExcelBasic knowledge of economicsBasic or intermediate knowledge of finance & accounting...
9. Master Course in Sales Forecasting and Sales Management 2.0
Master course in sales forecasting and sales management 2.0: The process of estimating future sales (revenues) is called sales forecasting. Although this seems daunting at first, it can actually be done fairly painlessly with some application. The key to forecasting sales is to understand the underlying assumptions and drivers of sales, then track and manage them. A forecast can be described as an indication of what's likely to happen in a certain field in the future. In other words, a sales forecast tells you how much of a particular product is likely to sell in a specified market at a specified price in the future. The ability to forecast sales accurately is key to a business' ability to produce the right amount at the right time. In addition, raw materials, equipment, and labor are all arranged in advance. The material is generally produced in advance in order to meet future demand, but some firms manufacture by order. The process of estimating future work, like sales, includes estimating quantity, type, and quality. Having a thorough assessment of market trends is very critical for any manufacturing company. Future planning of the entire company depends on this forecast from the sales department. What is sales management?In sales management, you develop a sales force, coordinate sales operations, and implement sales techniques so you can hit sales targets consistently. An effective sales management strategy is essential for any business. No matter what industry you're in, precision sales management processes are always the key to managing sales and boosting performance. Effective sales managers inspire and lead their teams. Your sales management system can also help you stay in touch with your industry as it grows, which can make all the difference between surviving and flourishing. This course will execute the lecture concepts with Forecasting, Sales forecasting, Forecasting model, Time Series Analysis, B2B sales, Sales management and Sales skills. This master course will cover 5 major topics: 1. Introduction and importance of sales forecasting and sales management 2.02. How to build a sales forecast for your business3. Types, techniques and methods of sales forecasting in sales management4. Sales forecasting using machine learning5. Sales management in sales and distribution management...
10. Essential Sales and Relationship Management Skills
Sales is part of every job today whether you are working with customers or your colleagues or boss. Yet, most people believe and behave as if it was the sales team's job. In fact, it is your job if you work in any role that deals with people. Sales isn't about convincing someone of anything. Rather, sales is about preparation and listening. Preparing by knowing what you have or provide, and/or what your product does and provides and, then listening to your customer, colleague or boss, and then paving the way to marry their needs with what you have (or simply not, and realizing there is no fit). Simplified, sales and relationship management involves 2 fundamentals skills:1. Preparation2. ListeningThis course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career. This serves as an introduction to sales, relationship management and the importance of both in banking and services. This course covers the following topics, in three sections. The first two sections focus on sales, including: 1. Sales? A Definition and the Truth 2. Where Do You Fit In? 3. The Right Mindset / The Right Skills 4. Your Unique Selling Position 5. Analyzing Your Market Opportunity 6. Competitive Analysis 7. The Sales Process 8. Great Meetings 9. Closing (Options, Pricing) 10. Success Principles 11. Success Metrics 12. Recap While the third section covers relationship management, including: 1. What's Relationship Management? 2. The New Truth 3. Why is it important? 4. Relevance to banking 5. Internal and external importance 6. Principals of building positive relationships 7. Steps to the process 8. Principals to managing negative relationships 9. Steps to the process 10. Relationship Best Practices More about this course and StarweaverThis course is led by a seasoned customer services and sales executives with many years of hands-on, in-the-trenches sales, customer relationship management, business development, and marketing work. It has been designed, produced, and delivered by Starweaver. Starweaver is one of the most highly regarded, well-established training providers in the world, providing training courses to many of the leading financial institutions and technology companies, including: Ahli United Bank; Mashreqbank; American Express; ANZ Bank; ATT; Banco Votorantim; Bank of America; Bank of America Global Markets; Bank of America Private Bank; Barclay Bank; BMO Financial Group; BMO Financial Services; BNP Paribas; Boeing; Cigna; Citibank; Cognizant; Commerzbank; Credit Lyonnais/Calyon; Electrosonic; Farm Credit Administration; Fifth Third Bank; GENPACT; GEP Software; GLG Group; Hartford; HCL; HCL; Helaba; HSBC; HSBC Corporate Bank; HSBC India; HSBC Private Bank; Legal & General; National Australia Bank; Nomura Securities; PNC Financial Services Group; Quintiles; RAK Bank; Regions Bank; Royal Bank of Canada; Royal Bank of Scotland; Santander Corporate Bank; Tata Consultancy Services; Union Bank; ValueMomentum; Wells Fargo; Wells Fargo India Solutions; Westpac Corporate Bank; Wipro; and, many others. Starweaver has and continues to deliver 1000s of live in-person and online education for organizational training programs for new hires and induction, as well as mid-career and senior-level immersion and leadership courses. If you are looking for live streaming education or want to understand what courses might be best for you in technology or business, just google: starweaver journey builder starweaver[dot]comHappy learning...
11. Management - Leadership, Negotiating, Assertiveness, Sales
This course will give you a detailed overview of every aspect of professional management. From effective leadership and delegation to project management and sales, the knowledge you will gain from this course will make a huge difference to your career and empower business owners big and small. Learning how to get the best from your team members and being able to manage your own time effectively will help you level up your leadership skills and improve your day-to-day work life. If you feel like your team is unmotivated, unorganised and lacking communication, this comprehensive course on management is here to change your life. Covering a wide range of topics like assertiveness, sales, negotiation and time management, you'll learn everything you need to know about being a great boss and achieving your company's objectives. Whether you're already managing a huge team, or you're looking to move up the career ladder, this practical and thorough course will provide you with tools you can put into action today! During this course you'll gain an understanding of how to delegate effectively, and work towards targeted objectives efficiently. The real-life skills you'll learn through this course will save you time and money in all areas of your life, both at home and at work. You'll learn how to be assertive without being aggressive or disliked, master the art of negotiation, overcome procrastination, run successful projects and become a sales whizz. From successful ways to secure a good deal, to delivering engaging presentations that captivate your audience, the expertise you'll gain on this course will transform the way you interact professionally and beyond. By the time you finish this course, you'll have a firm grasp of management and leadership fundamentals, empowering you with the insider knowledge needed to achieve success in the business environment. On completion of this course, you'll have developed the business intelligence to manage teams efficiently, and with confidence. With new found assertiveness and a professional understanding of management objectives, you'll be able to negotiate more effectively in every aspect of your life - not just in sales - and have the skills needed to budget effectively while running projects with ease. Chris Croft is an international speaker, and widely published author, who's been coaching businesses and individuals for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work. The course overview includes: Practical tools and techniques for becoming a better managerKeep projects on track and on budget every timeTools to help you regain control of your time so you can get the most from your life at home and at workFind it easy to motivate and inspire peopleSelling techniques that will keep your happy customers coming back time and time againUsing assertiveness to get a great deal, without being aggressive or dislikedLearn to negotiate effectively to save yourself time and moneyTake back control of your time and have a better work-life balanceOvercome procrastination and prioritise work constructivelyCreate and deliver engaging presentations confidentlyAnd as always, it's 100% practical, and with no technical jargon! If you are ready to make practical changes and level up your leadership this course is for you! Master the art of management and unlock your professional potential TODAY!...
12. Sales management - streams, frameworks and processes
Welcome to this course on sales management, where you will gain the essential skills and knowledge needed to excel in the dynamic and competitive world of sales. This comprehensive course is designed to equip you with the strategies, techniques, and leadership abilities required to effectively manage a high-performing sales team and drive exceptional results. In today's business landscape, successful sales management plays a pivotal role in achieving organizational growth and revenue targets. As a sales manager, you are responsible for motivating, guiding, and empowering your team members to reach their full potential, while also implementing effective sales strategies, analyzing market trends, and fostering strong customer relationships. Throughout this course, you will delve into various aspects of sales management. You will explore topics such as sales planning and forecasting, territory management, performance measurement, recruitment and much more. We will also dive into the emerging trends and technologies shaping the sales landscape, including the integration of digital tools and data analytics into the sales process. Whether you are a seasoned sales professional looking to transition into a management role or an aspiring sales manager aiming to accelerate your career, this course will provide you with the tools and strategies to drive sales excellence, foster strong customer relationships, and achieve sustainable business growth. By the end of this course, you will have the confidence and expertise to lead a high-performing sales team, optimize sales processes, and navigate the challenges and opportunities that arise in the ever-evolving sales landscape. Are you ready to embark on this transformative journey towards becoming a successful sales manager? Let's dive in and unlock your full potential in sales management!...
13. Advanced Excel for Sales Managers Automation & Analytics
You can improve ONLY if you can measure. This course uses multiple mini-projects to teach you how to work with multiple Excel techniques to prepare your sales reports and perform analytics. Sales Visualization techniques WITHOUT using ChartsFind correct sales by extracting Bank Account Codes from unclean data dumpsAnalysis Sales by Bucket sizes 0-1000, 1001-2000, and so onCombine Sales Ledgers of multiple months & Automate the process for next monthsAnalyze 3-years' sales using Pivot TableCommission Calculation using different incentive periodsAllocating sales to different agentsConsolidating Sales of multiple products, multiple agents from different sheets After Sales Service Tracking - Contract Expiry Date, TAT & Response Times...
14. Sales Forecasting in Excel for Management Consultants
What is the aim of this course?During many consulting projects, you may be asked to forecast the sales of the firm or check sales forecast models done by the customer. Sales forecasting requires a specific approach to data and also a lot of creativity, thinking outside the box, to address the issue of insufficient data and the changing environment. In this course, I will teach you how to do fast and efficiently basic sales forecast models in Excel. We will create relatively simple sales forecasts. Nevertheless, they will significantly help your customer define strategy, and decide whether he should open a new factory, enter a new field, or buy a business. We will NOT get into complicated models, or forecasts as in most cases you will have neither time nor data to do them. It would also require a wider knowledge of mathematics, statistics, econometrics, and the usage of more advanced tools than Excel. The things you will learn in this course will be sufficient in 70% of the cases and can be done with the knowledge of basic Math. Such basic sales forecasts are especially important during Strategy projects, M & A projects, and business development projects. In such projects, you want to get fast rough sales forecasts using simple methods. A similar approach as we will show in this course can be used as the starting point for budgeting models. In the course, you will learn the following things: The essential concepts in sales forecasting and the main tools that you may need. How to forecast sales in Excel using simple methods fast and efficientlyWhat drivers of sales you should take into account for selected industries? We will look at different cases studies to see how you can move from drivers to a working model in ExcelThis course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 182 000 students including people working in McKinsey, EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others. I teach through case studies, so you will have a lot of lectures showing examples of analyses, and tools that we use. For every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lectures. Therefore, as a part of this course, you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work. Why have I decided to create this course?Most management consultants avoid the topic of sales forecasting due to insufficient knowledge of mathematics, probability, and statistics. To make advanced models you need those things. However, in most cases, a simple approach using Excel can produce pretty good results. For that, you don't have to spend 5 years studying math. Therefore, I have decided to create this course that will help students understand or refresh the main skills and tools that they need during consulting projects to do basic sales forecasting. The course will give you the knowledge and insight into real-life case studies that will make your life during a consulting project much easier. Thanks to this course, you will know what and how to do during the consulting project, when you will be asked to forecast sales. You will see how to identify what drivers are important in specific businesses and how to use them to build simple models in Excel. To sum it up, I believe that if you want to become a world-class Management Consultant or Business Analyst you have to have a pretty decent understanding of how to do essential sales forecasting. That is why, I highly recommend this course to Management Consultants and Business Analysts, especially those that did not finish, mathematics and econometrics. The course will help you become pretty good at doing simple sales forecasting models in Excel on the level of McKinsey, BCG, Bain, and other top consulting firms. In what way will you benefit from this course?The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze businesses. There is little theory - mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn: The essential concepts in sales forecasting and the main tools that you may need. How to forecast sales in Excel using simple methods fast and efficientlyWhat drivers of sales you should take into account for selected industriesYou can also ask me any question either through the discussion field or by messaging me directly. How the course is organized?The course is divided currently into 3 sections. Currently, you will find the following sections: Introduction. We begin with a little intro to the course as well as some general info on how the course is organizedBasics of Sales Forecasting. In sales forecasting, you can use different approaches. We will discuss them in this section and I will give you some tips on which one you should use in a specific situation. Useful Tools for Sales Forecasting. In sales forecasting, you can use different tools. We will discuss them in this section. We will talk about disaggregation, simulations, sensitivity analysis, and random variables. We will, later on, need those concepts to solve case studiesCase Studies in Sales Forecasting. Finally, in the 4th section, we will move to case studies devoted to specific industries. We will look at 6 case studies and I will show you how to move from general drivers for the business to a model in Excel that you can useYou will be able also to download many additional resources1. Useful frameworks and techniques2. Analyses shown in the course3. Additional resources4. Links to additional presentations, articles, and movies5. Links to books worth readingAt the end of my course, students will be able to…Identify the main drivers for a specific businessTranslate the drivers into basic sales forecast modelsCreate the sales forecast models in ExcelCreate simple simulations & sensitivity analysisWho should take this course? Who should not?Management Consultants and Business AnalystsFinancial ControllersInvestment AnalystsStartup FoundersProject ManagersManagers responsible for Acquisitions and MergersWhat will students need to know or do before starting this course?Basic or intermediate ExcelBasic knowledge of economicsBasic or intermediate knowledge of finance & accounting...
15. Professional Diploma in Omnichannel Sales & Service Management
Welcome to course: Professional Diploma in Omnichannel Sales & Service Management with AI & Chat BotsYou will know about: Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital MarketingCourse provided by: The Retail Banking School, Lisbon, global banking, fintech and business school. Course Instructor: SLAVA POPKOV, Experienced Entrepreneur, CEO & Co-founder of Brandy. im Modern customer communications expert. After finishing of a course you will get: Double Diploma (UDEMY & RBS), Access to Interactive session and chat with Instructor and other students, ability to consider your real business and work questions and cases. Course Plan:1. About the coursre, topic and author2. From calls to texting. Why digital channels become vital for literally any b2c business?3. Introduction to the world of chatbots4. AI chatbots: what they can and can't do5. Best practices: contact center6. Best practices: ads, sales, loyalty and more7. The most popular apps pt1: whatsapp, facebook, instagram8. The most popular apps pt2: telegram, apple messages, wechat9. Livechat: messaging on a company's website10. An Ideal customer journey framework11. Interactive Session and PartCourse Author: SLAVA POPKOVEntrepreneur, CEO & Co-founder of Brandy. im Modern customer communications expertEducation:• Master of Applied Mathematics and computer science, The Saint-Petersburg State UniversityExperience:• Serial entrepreneur with 12 years various business experience: founder of several companies: from local manufacture to b2b-SaaS startup• Founder of Brandy. im - official message service provider of Apple Messages for business• Experience of projects with global worldwide companies and banks• Multiple Startup award winnerCourse Full Description and Welcome Letter: Hello everyone and welcome to the online-course created for any current or potential corporate managers from junior to executive level, that will make you stand out from the others. This course might become your first step to acquire skill set, knowledges and maybe even a whole new profession, that is appearing right now. Learning it today, gives you advantages tomorrow! I'm talking about digital transformation. In terms of customer communications in basically any meduim or big enterprises. And for small businesses, the most succesfull ones, they are already doing it in a modern way from the first day. This transformation - it is a moving away from old way of communications, like phone calls, email, or even fax - to new way - whatsapp, facebook messenger, instagram direct messages, telegram - any messaging apps that people are using in their everyday life. And now they are starting to usу it to talk to businesses. To chat with an online store, with a bank, medical clinic - with any organization out there. And here lies the opportunity! All of these companies need employees or contractors who understand how to make this shift, this transition. New channels on the one hand bring a lot of new possibilities, such as chatbots and artificial intelligence, and on the other hand, require a rebuilding of current business workflows. For example agent's KPI in a contact centre based on whatsapp, is very different from a voice-based CC. And somebody need to know how to deal with it. But the contact center is not the only place where apps like whatsapp are taking over. It affects pretty much every customer related departpent: sales, marketing and loyalty, support, customer experience, automation and online services. So, Whether you plan to tie your career or business entirely to this feild, this knowledge will help you achieve your professional goals in a variety of ways. Because communication - is the essential part of business. I started this journey seven years ago, when it was hardly even existed. Since then, I have worked with some of the world's biggest clients, such as Societe Generale, British american tobacco and others. Now I'm a founder of a startup called brandy. imI invite you to my course where you will learn the basics about communications of the future. Welcome! Before we start I want to give a quick intro of myself and also let's take a look on the course plan. So without further ado, here is what we will discussThe course consists of 2 parts: In a first one, everything down lesson 4, we are talking about the key benefits for business in general. And then learning the basics of chatbots and AI. The second part is becoming more specific. We will see how exactly it implies to different departments. Discuss business application of particular messaging channels. And with all of that we are getting ready to meet the main framework -of ideal customer journey in modern channels. Which will be useful tool to any of your further projects. And briefly about me. You can call me Slava. For a last 7 years I've been running chat platform startup. For these years we made a lot of stuff, worked with some worldwide clients. We have become official provider of apple messages for business. Not sure if this is my most significant achievement, but personally, the most pleasant one. A chance to work directly with apple team is really cooland I have been honoured to become one of the business experts at the Retail banking school, where we are right now. Feel free to connect or ask me anything on linkedin. And, let's jump in! So I hope this online course will be a good start on mastering this new world of digital communications and happier customersLinked topics: Business FundamentalsMarketing & Business StrategyOnline and Digital BusinessDigital transformations / StrategyProduct ManagementContinuous Process ImprovementBusiness and Entrepreneurship FundamentalsDigital MarketingSales SkillsB2B SalesB2C SalesCustomer Relationship Management...
16. Speed Learn 25 Mins: Leadership, Project Management & Sales
Speed Learn 25 Mins: Leadership, Project Management and SalesInstant guide to Leadership, Project Management, Time Management, Selling & NegotiationsThis quick-fire course will help you master all of the important topics you need and FAST! This is actually SIX courses in one - six 25 minute speed guides to Project Management, Leadership, Negotiation, Sales, Gantt Charts and Time Management. Whether you're the CEO of a company, or working within a small team, your career can be improved when you understand these key management skills. If you're not sure what direction you want your career to go in, this will give you a taster of what to expect from a career in project management or sales. Or, if you feel like you work with stakeholders or subordinates and don't have a good grasp of what they do this course is ideal. Finally, if you need a quick refresher then this is the place! Whether you're looking to get a better grasp of team leadership, or need a quick recap of sales techniques before a client meeting, this concise course will get you straight to the practical, impactful content and allow you to do your job with confidence. Speed Learn all about selling, pick up project management in your lunch break, and nail negotiation super fast with this no-nonsense, practical course. It will provide you with all the essential skills you need to be successful in the workplace today. From Gantt charts and time management, to negotiation, goal setting and selling, let us elevate your career and help you be a great manager. This dynamic course will help you to feel more confident heading into negotiations and allow you to level-up your leadership through insights into the better management of people. The skills you develop will have an instant impact and you'll be able to implement the practical knowledge right away. The bitesize format also means you can dip in and out as often as you like, and can be there to arm and prepare you before meetings whenever you need it! By the time you finish this course, you'll have a clear understanding of the basics of all the most fundamental management skills. Speed learn your way to more efficient time management, more confident negotiation, improved selling, and be a better manager. Chris Croft is an international speaker, and widely published author, who's been coaching businesses and individuals for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work. The course overview includes: Practical, impactful knowledge that can be used right awayHow to enter negotiations from a place of confidenceTools to help you be a better leaderFeel confident applying Project Management theory to your real life projectsFind it easy to understand and create Gantt chartsLearn how to manage your time more effectivelyHow to land more sales and make more moneyGet a better understanding of every area of your businessSpeed learn the essentials of management & level up your leadership skillsFeel confident preparing for a sales meetingTools and techniques to use negotiating skills in both personal and professional situationsLearn everything you need to know in the world of management and progress your professional career. This course WILL change your life…if you let it!...
17. The Account Management Way To Accelerate your sales cycle
Over the last 2 decades of selling, managing and leading sales teams I observed that there were 5 key things that accelerated sales, those 5 things have consistently helped to significantly reduce sales cycles in multiple companies and hence exponentially grow sales. Those 5 key things, known as the The sales acceleration formula areA - account segmentationD - decision making analysisA - awake, understanding what keeps your decision makers awake at nightP - Presenting the right solutionsT - tackling objectionsThis course focuses on the first 2 elements as they are the most critical (and most unique) parts of the formula...
18. Creating a Part-Time Sales Management Consulting Practice
What is this course about?In this course, you will learn how to turn your sales experience into a full-blown consulting practice. However, this will not be some boring and old-fashioned practice. You will learn how to create a practice in the hot new area of fractional (part-time) sales management. Fractional sales managers can charge up to $3000/per client/month for 1/2 day's work. The work is consistent and rewarding too. Learn the insider secrets to creating, growing, and operating a part-time sales management practice. Companies with 2-10 salespeople desperately need help managing their sales teams in a cost-effective manner. Your part-time sales management practice can fill this new niche in the marketplace. Be the first in your market to tap this growing niche by subscribing to this step-by-step course. What materials are included?We have included a few examples and templates, but this course is primarily designed to assess your fit for the job and then to teach you the necessary steps to get started. How is the course structured?We begin the course by describing the profile of successful consultants so you can match your skills to those known to succeed. Then we move into marketing, client acquisition, and service delivery. By the end of the course, you will know how to begin your practice, identify prospects, and move them into your sales funnel. Why take this course?There are many reasons to complete this course: Fit: do you have what it takes to be a part-time sales manager?Learning curve: our company has been in this business for over a dozen years, we know every angle, trick, and pitfall. Do you want to re-invent the wheel or have us tell you the shortcuts?Innovative thinking: even if you are not looking to become a part-time sales manager, this industry is cutting-edge and making gains in the marketplace. Every business owner, consultant, and service provider should become familiar with this service...