Jobs that use strong customer service the most include call center representative, customer service liaison, and customer service executive.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Call Center Representative | $31,549 | 80% | 133,579 |
| 2 | Customer Service Liaison | $36,143 | 61% | 206,705 |
| 3 | Customer Service Executive | $52,512 | 60% | 274,757 |
| 4 | Customer Service Attendant | $30,946 | 57% | 292,907 |
| 5 | Customer Service And Billing | $32,444 | 51% | 205,689 |
| 6 | Customer Service Consultant | $37,471 | 50% | 225,026 |
| 7 | Call Center Operator | $31,022 | 50% | 215,083 |
| 8 | Customer Service And Serving | $31,909 | 47% | 248,533 |
| 9 | Collections, Customer Service | $32,870 | 45% | 161,544 |
| 10 | Call Center Specialist | $33,289 | 42% | 228,936 |
What jobs use Strong Customer Service the most?
1. Call Center Representative
How call center representative uses Strong Customer Service:
- Manage Facebook and patient communication programs.
- Provide member eligibility and referral status information to patients adhering to HIPAA guidelines.
- Follow all current Medicare, Medicaid and commercial insurance regulations and requirements to ensure continual compliance.
Most common skills for call center representative:
- Strong Customer Service
- Customer Service
- Patients
- Data Entry
- Troubleshoot
- Inbound Phone Calls
2. Customer Service Liaison
How customer service liaison uses Strong Customer Service:
- Manage firm's business accounts, including billing, A/R, A/P, and tax issues
- Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
- Develop policies and procedures to implement current HIPAA protocols to protect digital data.
Most common skills for customer service liaison:
- Strong Customer Service
- Patients
- Phone Calls
- Data Entry
- Excellent Interpersonal
- Outbound Calls
3. Customer Service Executive
How customer service executive uses Strong Customer Service:
- Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
- Help troubleshoot technical incidents including basic browser issues, Apps, subscription problems.
- Mentore new sales associates and present information and on the job training to new employees utilizing Microsoft PowerPoint.
Most common skills for customer service executive:
- Strong Customer Service
- Post Sales
- Customer Complaints
- Customer Satisfaction
- Inbound Calls
- Emails
4. Customer Service Attendant
How customer service attendant uses Strong Customer Service:
- Manage and calculate daily cash deposits and prepare daily payroll ledgers.
- Assess customer orders for accuracy, cleanliness and organization of customer area.
- Assist in cashiering and point of sale (POS) system procedures during busy hours.
Most common skills for customer service attendant:
- Strong Customer Service
- Customer Service
- Cleanliness
- Front Desk
- Perform Routine Maintenance
- CPR
5. Customer Service And Billing
How customer service and billing uses Strong Customer Service:
- Manage daily payroll preparation and enter data into cumulative payroll system.
- Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
- Help troubleshoot various operating systems and set up email accounts.
Most common skills for customer service and billing:
- Strong Customer Service
- Patients
- Data Entry
- Inbound Calls
- Billing Issues
- Credit Card Payments
6. Customer Service Consultant
How customer service consultant uses Strong Customer Service:
- Manage call center productivity levels by maintaining CSR schedule adherence.
- Develop and track discharge of customer orders, troubleshoot problems face by customers and ensure full customer satisfaction.
- Work directly with support specialist to ensure customer's appointment windows and schedule new appointments.
Most common skills for customer service consultant:
- Strong Customer Service
- Customer Service
- Strong Problem-Solving
- Customer Calls
- Troubleshoot
- Customer Inquiries
7. Call Center Operator
How call center operator uses Strong Customer Service:
- Manage confidential documents and records with strict compliance to HIPAA.
- Manage patient's records and make sure they are protected under the HIPPA laws.
- Page all Dr's and staff when need.
Most common skills for call center operator:
- Strong Customer Service
- Patients
- Data Entry
- Customer Service
- Phone Calls
- Telephone Calls
8. Customer Service And Serving
How customer service and serving uses Strong Customer Service:
- Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
- Track record of upselling through suggestive selling techniques.
- Fill in for bartending staff as needed and frequently make drinks for customers.
Most common skills for customer service and serving:
- Strong Customer Service
- Customer Service
- Food Preparation
- Customer Orders
- POS
- Food Orders
9. Collections, Customer Service
How collections, customer service uses Strong Customer Service:
- Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
- Provide excellent verbal, written, oral communication skills, attend ongoing training of collections and FDCPA regulations and guidelines.
- Provide excellent interpersonal, negotiation, and customer service skills via telephone.
Most common skills for collections, customer service:
- Strong Customer Service
- Customer Service
- Payment Arrangements
- Credit Card Payments
- Delinquent Accounts
- Past Due Accounts
10. Call Center Specialist
How call center specialist uses Strong Customer Service:
- Manage Facebook and patient communication programs.
- Transmit patient information per HIPAA regulations.
- Handle escalate calls and use available technology to efficiently troubleshoot customer problems and help resolve their concerns.
Most common skills for call center specialist:
- Strong Customer Service
- Patients
- Customer Service
- Phone Calls
- Outbound Calls
- Inbound Calls
11. Home Improvement Contractor
How home improvement contractor uses Strong Customer Service:
- Train and manage new cooks and dishwashers and achieve significant improvements in their productivity.
- Fill cracks, holes, or joints with caulks, putty, plaster, or fillers, using caulking guns.
- Conduct carpentry work, specializing in flooring, painting, and tiling.
Most common skills for home improvement contractor:
- Strong Customer Service
- Customer Service
- Ladders
- Sales Floor
- Plumbing
- Drywall Repair
12. Jewelry Sales Associate
How jewelry sales associate uses Strong Customer Service:
- Supervise women's department, manage jewelry department, assist customers on finalizing purchases
- Direct customer service, sales, POS, inventory, returns, price changes, handling cash and credit card transactions.
- Maintain the appearance and cleanliness of the store
Most common skills for jewelry sales associate:
- Strong Customer Service
- Sales Associates
- Customer Satisfaction
- Product Knowledge
- Customer Service
- Retail Sales
13. Master Technician
How master technician uses Strong Customer Service:
- Manage daily repair activities for high-volume Honda repair facility.
- Diagnose, estimate and repair Toyota cars and trucks, quality control.
- Plan and perform maintenance, troubleshooting and repair on a variety of BMW brand motorcycles.
Most common skills for master technician:
- Strong Customer Service
- Customer Vehicles
- Engine Performance
- Maintenance Services
- ASE
- Diagnostic Equipment
14. Customer Service Advocate
How customer service advocate uses Strong Customer Service:
- Manage and motivate VAS teams to achieve KPI, s assign by management.
- Continue to manage a high volume of customer calls relate to HMO, PPO and POS concerns.
- Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Most common skills for customer service advocate:
- Strong Customer Service
- Social Work
- Appointment Scheduling
- Compassion
- Phone Calls
- Health Insurance
15. Banking Associate
How banking associate uses Strong Customer Service:
- Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
- Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
- Follow up with customers regarding KYC and other account relate updates.
Most common skills for banking associate:
- Excellent Interpersonal
- Strong Customer Service
- Financial Transactions
- Financial Services
- PowerPoint
- Financial Solutions
16. Service Center Technician
How service center technician uses Strong Customer Service:
- Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
- Help build SCO Unix servers for the upgrading of EAS and UCAPERS from 3B2's to Pentium base servers.
- Monitor and troubleshoot state own fiber-optic telecommunications network.
Most common skills for service center technician:
- Strong Customer Service
- Customer Service
- Troubleshoot
- Technical Support
- Hand Tools
- Customer Satisfaction
17. Charter
How charter uses Strong Customer Service:
- Train staff members on managing contacts, scheduling programs, and running analytic reports with the Salesforce program.
- Gain in depth knowledge in all aspects of the private charter industry: FAA regulations, USCustoms, TSA, etc.
- Install additional outlets, run drops.
Most common skills for charter:
- Strong Customer Service
- Mathematics
- School Programming
- RAN
- Social Studies
- Classroom Management
18. Tax Associate
How tax associate uses Strong Customer Service:
- Provide tax planning and preparation services for corporate, individual and high net-worth clients of this midsize CPA firm.
- Implement process to identify and prepare the balances for W2 purposes at year end.
- Prepare customer taxes from w-2's and other tax information, answer phones, print checks, filing
Most common skills for tax associate:
- Strong Customer Service
- CPA
- Tax Planning
- Taxation
- Tax Research
- Local Tax Returns
19. Tax Professional
How tax professional uses Strong Customer Service:
- Advise clients on most efficient ways to manage, organize, and utilize proprietary data in FactSet's integrate platform.
- Manage the training and use of new FactSet products and enhancements with various client bases including portfolio management and performance teams.
- Answer phone, provide clients with immediate taxation information and up-today tax policy.
Most common skills for tax professional:
- Strong Customer Service
- Customer Service
- Individual Tax Returns
- IRS
- Taxable Income
- State Tax Returns
20. Store Services Manager
How store services manager uses Strong Customer Service:
- Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
- Train and develop new associates on POS system, internal computer system, insurance rules/verification and function/use of various medical equipment.
- Increase volume by 200k in 2012 beating plan and LY by double digits.
Most common skills for store services manager:
- Strong Customer Service
- POS
- Customer Satisfaction
- Customer Complaints
- Cash Handling
- Loss Prevention
Other skills
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- SCADA career
- SCCM career
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- SIEM career
- SLA career
- SMAW career
- SME career
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- SVP career
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- Safety Checks career
- Safety Committee career
- Safety Equipment career
- Safety Guidelines career
- Safety Hazards career
- Safety Inspections career
- Safety Issues career
- Safety Planning career
- Safety Policies career
- Safety Procedures career
- Safety Program career
- Safety Regulations career
- Safety Rules career
- Safety Standards career
- Safety Training career
- Sailors career
- Sales Associates career
- Sales Floor career
- Sales Growth career
- Sales Management career
- Sales Objectives career
- Sales Operations career
- Sales Performance career
- Sales Presentations career
- Sales Process career
- Sales Professionals career
- Sales Proposals career
- Sales Strategies career
- Sales Strategy career
Updated December 28, 2023