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The differences between social science managers and call center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a social science manager has an average salary of $94,393, which is higher than the $37,614 average annual salary of a call center manager.
The top three skills for a social science manager include social science, business development and QA. The most important skills for a call center manager are strong customer service, customer satisfaction, and call center management.
| Social Science Manager | Call Center Manager | |
| Yearly salary | $94,393 | $37,614 |
| Hourly rate | $45.38 | $18.08 |
| Growth rate | 16% | 6% |
| Number of jobs | 93,561 | 123,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 60% |
| Average age | 47 | 47 |
| Years of experience | - | - |
A social science manager supports social scientists in conducting experiments, analyzing results, and preparing for publication. They develop graphs and tables based on provided data. They also observe past events, gather data, and ensure protocols are upheld.
Call center managers specialize in overseeing call center operations and agents' performances, ensuring that customers are satisfied. Aside from this, they are mostly involved in hiring and training new agents, shaping them into productive workforce members. As managers, they must lead by setting targets, encouraging agents, and devising strategies to meet them, even providing support when issues are difficult to resolve. Furthermore, call center managers must implement and adhere to all policies and regulations of the company.
Social science managers and call center managers have different pay scales, as shown below.
| Social Science Manager | Call Center Manager | |
| Average salary | $94,393 | $37,614 |
| Salary range | Between $62,000 And $142,000 | Between $23,000 And $60,000 |
| Highest paying City | Seattle, WA | Baltimore, MD |
| Highest paying state | Washington | Maryland |
| Best paying company | Meta | Scantron |
| Best paying industry | Real Estate | Technology |
There are a few differences between a social science manager and a call center manager in terms of educational background:
| Social Science Manager | Call Center Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 60% |
| Most common major | Psychology | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between social science managers' and call center managers' demographics:
| Social Science Manager | Call Center Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 62.8% Female, 37.2% | Male, 52.6% Female, 47.4% |
| Race ratio | Black or African American, 7.4% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.8% White, 65.9% American Indian and Alaska Native, 0.7% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |