Software support manager vs software development manager

Differences between software support manager and software development manager duties and responsibilities

Software support manager example responsibilities.

• Manage Linux client problem reports and engineering responses.
• Manage programmers in the design, development, testing and debugging of sophisticate computer graphics applications.
• Develop and run SQL and PL/SQL scripts as a workaround to resolve critical billing issues.
• Focuse in the areas of Linux BSP, network protocol stacks data, control and management plane software.
• Monitor JIRA tickets to ensure completeness and accuracy both before development begins and throughout the ticket's development lifecycle.
• Used SQL, PL/SQL, data dictionaries, configuration and performance tuning utilities and operating system level scripting extensively.
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Software development manager example responsibilities.

• Plan and manage release schedules, upgrades and patches, maintenance windows.
• Justify, evaluate, hire, and manage offshore contractors to supplement staff for a large HTML form coding project.
• Manage workflow of projects through JIRA, ensuring that all necessary reviews are perform and projects are successfully release to production.
• Manage all phases of application design--from requirements gathering, coding and prototyping through system testing, integration and deployment.
• Manage many infrastructure upgrade projects nationwide.
• Manage resource allocation for Lawson ERP implementation project.
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