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Software support manager vs software engineer

The differences between software support managers and software engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a software support manager, becoming a software engineer takes usually requires 2-4 years. Additionally, a software support manager has an average salary of $104,045, which is higher than the $100,260 average annual salary of a software engineer.

The top three skills for a software support manager include software support, software development and technical support. The most important skills for a software engineer are java, python, and software development.

Software support manager vs software engineer overview

Software Support ManagerSoftware Engineer
Yearly salary$104,045$100,260
Hourly rate$50.02$48.20
Growth rate16%21%
Number of jobs113,869339,938
Job satisfaction-3.5
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 73%
Average age4739
Years of experience84

What does a software support manager do?

A software support manager updates software, oversees a team, and ensures risk assessment activities are completed. They also create progress reports and manage documentation for their team. Ultimately, they manage, install, restore and debug software.

What does a software engineer do?

A software engineer is a computer science professional who is responsible for the development of information systems, designing and building computer systems software and applications software. They often prefer to call themselves as a software developer or computer programmer. They have substantial knowledge of programming languages, software development, and computer operating systems, and other technologies. They use these to turn a plan into a final output. They can create a design, test, and develop software based on the needs of their clients.

Software support manager vs software engineer salary

Software support managers and software engineers have different pay scales, as shown below.

Software Support ManagerSoftware Engineer
Average salary$104,045$100,260
Salary rangeBetween $76,000 And $141,000Between $73,000 And $136,000
Highest paying CityFoster City, CASan Bruno, CA
Highest paying stateCaliforniaCalifornia
Best paying companyNVIDIAThe Citadel
Best paying industryTelecommunicationStart-up

Differences between software support manager and software engineer education

There are a few differences between a software support manager and a software engineer in terms of educational background:

Software Support ManagerSoftware Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 73%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityHarvard University

Software support manager vs software engineer demographics

Here are the differences between software support managers' and software engineers' demographics:

Software Support ManagerSoftware Engineer
Average age4739
Gender ratioMale, 71.0% Female, 29.0%Male, 78.0% Female, 22.0%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 34.0% White, 48.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between software support manager and software engineer duties and responsibilities

Software support manager example responsibilities.

  • Manage Linux client problem reports and engineering responses.
  • Manage programmers in the design, development, testing and debugging of sophisticate computer graphics applications.
  • Develop and run SQL and PL/SQL scripts as a workaround to resolve critical billing issues.
  • Focuse in the areas of Linux BSP, network protocol stacks data, control and management plane software.
  • Monitor JIRA tickets to ensure completeness and accuracy both before development begins and throughout the ticket's development lifecycle.
  • Used SQL, PL/SQL, data dictionaries, configuration and performance tuning utilities and operating system level scripting extensively.
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Software engineer example responsibilities.

  • Manage product releases, solve software bugs in a client/server environment, write UNIX shell scripts to manage development environments.
  • Manage responsive UI design, implementing complex, dynamic functionality.
  • Define continuous integration process and configure Jenkins build server to manage it.
  • Develop a python serial communication program to automate test procedures and verify proper operation.
  • Manage website/software/mobile applications by generating full scope requirements base upon PMI / SDLC guidance.
  • Contribute to implementing microservices used to manage entities and maintain a synchronize state between supplier and distributor.
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Software support manager vs software engineer skills

Common software support manager skills
  • Software Support, 12%
  • Software Development, 11%
  • Technical Support, 8%
  • Customer Support, 6%
  • Database, 6%
  • SQL Server, 5%
Common software engineer skills
  • Java, 15%
  • Python, 9%
  • Software Development, 6%
  • Database, 3%
  • GIT, 3%
  • Object Oriented Programming, 3%

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