Special service associate vs customer sales associate

Differences between special service associate and customer sales associate duties and responsibilities

Special service associate example responsibilities.

• Manage RTV process: obtaining credits from vendors, key-rec errors, key-rec new orders.
• Manage all VIP internal events, including new attraction grand openings, press junkets and host functions.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Assist customers in applying for home depot credit card.
• Maintain accountability reports, special orders on hand report, and POS discrepancy reports.
• Help to reduce refunds seek at POS and special order desk by researching discrepancies and offering alternate resolution.
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Customer sales associate example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
• Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.