Onsite Endoscopic Specialist
Specialist job in Washington, DC
At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.
One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices-ranging from hand instruments to state-of-the-art video equipment-within your assigned hospital.
As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job-it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.
With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!
Location: Washington, D.C.
Shift: Monday to Friday, 1:00pm - 9:30pm
Key Responsibilities:
Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management
Requirements:
A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs
Preferred Qualifications:
Associate's Degree and/or CRCST certification
Key attributes of an exceptional OES:
Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.
Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.
Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.
Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.
Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.
What is in it for you:
Relocation Support:
Enjoy generous relocation reimbursement packages to ease your transition.
Professional Growth & Development:
Receive financial support to obtain industry certifications (e.g., CST, CRCST).
Get reimbursed for certification exam fees and study materials.
Take advantage of ongoing training and educational opportunities to advance your career.
Collaborative & Dynamic Work Environment:
Engage in cross-functional collaboration and knowledge sharing.
Benefit from regular feedback, recognition, and support for your growth and development.
Be part of a team that celebrates successes together.
Access to Cutting-Edge Medical Technologies:
Work with state-of-the-art medical equipment.
Collaborate with leading medical professionals.
Contribute to innovative solutions that improve patient care.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.
#LI-CW1
Vehicle Service Specialist (Full Time)
Specialist job in Annapolis, MD
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities,
Henley Companies
, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $19.75 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#BA0005#
Enrichment Specialist - Baltimore City
Specialist job in Baltimore, MD
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
How this role contributes to the Y's mission:
As a Y Enrichment Specialist, you will lead children and teens and engage them in positive, fun and enriching activities that support healthy youth development. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As an Enrichment Specialist, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
• An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
• Some prior experience leading school age youth
• The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
• An ability to be flexible and work at multiple locations
The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.
Information Technology Support Specialist
Specialist job in Bethesda, MD
Experienced IT Support Specialist
At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
Install, configure, and maintain software and hardware systems to ensure optimal performance
Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
Provide application support and training
Deliver outstanding customer service both at desk-side and via remote support tools
Assist with systems and application administration
Maintain inventory of IT equipment
Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
Experience providing desk-side, telephone, and remote support in law firms or similar environments
Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices
Strong customer service, verbal, and written communication skills
Ability to communicate computer problems and resolutions to all levels of knowledge and experience
Excellent organizational skills
A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
Information Technology Support Specialist
Specialist job in Washington, DC
The U.S. Department of the Treasury is seeking a detail-oriented administrative and program support staff member to serve as an IT Support Specialist for its Washington, DC-based technical assistance program. The person selected will be hired under a personal services contract. The Office of Technical Assistance provides technical assistance to over 50 countries in five functional areas: economic crimes, government debt and infrastructure finance, budget and financial accountability, banking and financial services, and revenue administration. This position is located at OTA headquarters in Washington, DC.
SCOPE OF POSITION
The IT Support Specialist delivers comprehensive IT help desk and technical support across OTA's global footprint. Responsibilities span hardware, software, network, cybersecurity, email systems, and equipment logistics. Duties may include but are not limited to:
Hardware, software, and network support for global staff
Governance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss prevention
IT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventory
Email support, including account creation, updates, deletions, and archiving
IT equipment support, maintenance, repair, and replacement of IT assets
QUALIFICATIONS
Required Knowledge, Skills, and Experience:
Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFA
Proficiency in Windows troubleshooting and device support
Skilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, Groups
Experience with Adobe, Power BI, Power Automate, Visio, Planner, Project
Experience installing, configuring, and supporting laptop and mobile devices.
Experience with remote support tools (Remote Desktop, Zoom, MS Teams)
Knowledge of cloud security best practices and compliance
In addition to the requirements listed above, the following experience is preferred:
Experience supporting a hybrid work environment that includes support of staff deployed worldwide
Strong communication and interpersonal skills
Ability to work under deadlines and to adapt to changing circumstances
Collaborative team spirit, cultural sensitivity, and a strong desire to learn
Minimum 7 years of IT support experience
Bachelor's degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred
Why Join Us
At SAJ Technologies, we deliver mission-critical solutions to federal and state agencies with a focus on data integrity, cybersecurity, and operational excellence. You'll be part of a small, agile team supporting an essential public health mission-ensuring clean, safe drinking water across the nation.
Help Desk Specialist
Specialist job in Washington, DC
We have an outstanding Contract to Hire position for a Deskside Support Technician to join a leading company located in the Washington, DC surrounding area.
**US Citizenship is required. **
**Candidate must possess an Active Secret Security Clearance. **
We are looking for a Deskside Support Technician for a program that provides a range of IT services, including help desk, deskside support, Windows workstation engineering/maintenance, managed print services, ITSM, Active Directory services, video conferencing, among others.
The types of work a candidate for these positions should expect to perform include, but aren't limited to, the following:
Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
Break/Fix support for government-provided end-user computer devices, such as replacing hard drives or batteries that fail
Installation of specialty software that is not already packaged in SCCM
Removal of devices from the network as directed by Security
Assess issues and diagnose problems with printers
Install printer toner
A key part of the deskside support staff's job is interfacing with customers and leaving the customer with his or her problem resolved, in a very timely manner. As such, the ability to prioritize work based on ticket and customer priority, the ability to communicate clearly and effectively, and the ability to work across multiple buildings in Washington without direct supervision are all critical to the success of the individuals selected for these positions. Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices. Due to the critical importance of the work done in these offices, a timely and professional response to all incidents and service requests must be achieved. This 'white glove' service may sometimes require after-hours support to be provided.
If this sounds like the kind of environment where you can thrive, keep reading!
All work for the team will be tracked in a ticketing system. The ticketing system will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of the staff. Staff members are responsible for keeping tickets up to date at all times. The technology in use at the Department includes Windows 10 laptops and desktops, Microsoft Office tools, email using Microsoft Exchange and Outlook, and other typical tools. Experience working on and resolving issues with this type of office IT environment is a must!
Basic Hiring Criteria:
High School diploma with 5+ years of prior relevant experience
Customer service-focused attitude
Current Secret clearance with the ability to maintain a Secret clearance
Past experience providing IT (Tier II) support in a Windows office environment
Excellent written and verbal communication skills
Use of an ITSM ticketing system
Desired Qualifications:
Past experience with Department of Justice components
Help Desk Specialist - Cleared
Specialist job in Annapolis, MD
Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs.
Take2 is hiring a cleared Help Desk Specialist. This role requires a Secret Clearance or Higher to interview. This position is onsite and will require you to work out of Colorado Springs:
Job Description:
Take2 is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
Shifts:
The position involves 12-hour shifts, either Wednesday to Friday with alternating Tuesdays OR Saturday to Monday with alternating Tuesdays, on a semi-annual rotation. This schedule alternates between daytime and overnight shifts to ensure coverage for the 24/7/365 operations.
12-hour shifts 3 or 4 days per week; however, one week is 36 hours and the next week is 44 hours (4 hours off)
The Schedule is:
1) Weekday Shift (Wed-Fri) alternating Tuesdays
2) Weekend Shift (Sat-Mon) alternating Tuesdays
Shifts are as following: 5:30 AM - 5:30 PM
5:30 PM - 5:30 AM
Specific Responsibilities:
Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person
Assist customers, troubleshoot problems, and coordinate technical support.
Account creations, account lockouts, password changes
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Log and route service requests and incidents in an incident management system.
Maintain service level agreements related to Desk Side support Service/Incident requests
Direct unresolved issues to the next level of support team member
Establish phone bridge with next level of support and customer leads per SOP's
Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
Requirements
Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
Active Secret clearance is required.
Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship.
This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer's discretion. This includes being on-site during the transition period. Must be based around Colorado Springs, CO.
0-3 or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
0-3 or more years of experience utilizing any Incident Management Ticketing System such as:
Remedy v20.02
ServiceNow
Desktop Support Engineer
Specialist job in Washington, DC
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Datacenter Operations Specialist
Specialist job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
***************
Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Service Desk Specialist
Specialist job in Oxon Hill, MD
Apex Systems is currently hiring for a Service Desk Analyst with a leading federal program client in the government services industry. This role offers the chance to directly support a high-profile IT environment for a major federal agency, while gaining exposure to enterprise-level technologies. It's an excellent opportunity for someone looking to build a long-term career in IT, with strong potential for growth and internal promotion within the program.
Qualified candidates will have the following experience and skills:
Bachelor's degree and 2+ years of IT support experience OR 6+ years of equivalent experience
Strong troubleshooting skills on Windows Operating Systems and Microsoft Office products
Experience with ServiceNow and/or Remedy for incident and service request management
Hands-on experience installing, upgrading, and removing software
Advanced experience with Active Directory management and administration
Familiarity with remote support tools (e.g., BOMGAR) for desktop and laptop troubleshooting
Experience with patch management tools such as SCCM
Location: Oxon Hill, MD
Onsite expectation: Monday-Friday
Pay range: $24.00/HR - $28.00/HR
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Cell Processing Specialist
Specialist job in Frederick, MD
Immediate need for a talented Cell Processing Specialist. This is a 06+months contract opportunity with long-term potential and is located in Frederick, Maryland(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-95009
Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
For the first 6-8 weeks, all new hires must work Monday-Friday, 07:30-16:00 to complete New Hire Orientation + Technical Manufacturing Training.
After training, you will transition into one of the following 4/10 shifts based on department needs:
Day Shift: 6:00 AM - 4:30 PM (Sun-Wed or Wed-Sat)
Swing Shift: 3:00 PM - 1:30 AM (Sun-Wed or Wed-Sat)
Work in a brand-new facility dedicated to commercial cell therapy production
Be part of a mission-driven organization transforming cancer treatment
Gain hands-on experience with automated cell processing and expansion technologies
Collaborative environment with QA, QC, Materials Management, and technical experts
Competitive schedules with 4/10 shifts and long-term potential
Execute and verify GMP manufacturing steps according to batch records and SOPs
Operate and maintain automated cell processing, expansion, and filling systems in Grade B/C cleanrooms
Complete required training to maintain ongoing cGMP readiness
Perform troubleshooting on equipment and process deviations, escalating issues promptly
Assist with investigations, deviations, and change controls to maintain regulatory compliance
Author, revise, and review SOPs to ensure accuracy and operational clarity
Maintain aseptic technique and full gowning requirements for classified spaces
Identify process improvement opportunities to enhance safety, compliance, and efficiency
Wear a respirator when required during specific cleaning procedures
Key Requirements and Technology Experience:
Bachelor's Degree in Life Sciences
Associate's Degree in Life Sciences + 1+ year biotech experience
High School Diploma/GED + 2+ years cGMP manufacturing experience
Hands-on experience with cell therapy, cell culture, CAR-T, or biologics manufacturing
Experience operating automated cell processing systems
Previous work in cleanroom-classified environments
Strong attention to detail and documentation accuracy
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
ECMO Specialist
Specialist job in Washington, DC
Epic Cardiovascular has an exciting opportunity for a registered nurse or respiratory therapist for a role as an ECMO Specialist at a renowned medical center!
The ECMO/ECLS (Extracorporeal Life Support) Specialist operates and maintains the extracorporeal circuit for long -term pulmonary and/or cardiac support. The Specialist functions independently following standing orders and parameters under the direction of the ECLS physician, and participates as a member of the multi-disciplinary team assessing, planning, implementing, and evaluating comprehensive care services (therapies).
COMPENSATION:
$120,000-$135,000 based on skills, training and experience
MAJOR DUTIES AND RESPONSIBILITIES:
A. The duties of the ECLS Specialist include, but are not limited to:
1. Operates the extracorporeal circuit, pump, and related equipment.
2. Manages the ongoing process of healthcare delivery to patients and families per institutional policies.
3. Participates in patient rounds and possibly making suggestions to the Physician and ECLS team after assessing patient responses to ECLS therapy.
4. Reviews laboratory and blood gas results and treats within defined protocols prescribed by physician in charge.
5. Circuit adjustments including pump flow, gas exchange, hemofiltration, anticoagulation therapy, or other to maintain patient within limitations set by ECLS physician.
6. Troubleshoots the ECLS circuit and make replacements of circuit components as indicated and usually in the presence of the institutional Perfusionists and Physicians.
7. May assist in data collection and research activities associated with the institution or EPIC.
8. Attends ongoing classes of specific institution and/or EPIC as related to ECLS services.
B. Specific and ancillary responsibilities of the ECLS Specialist:
1. Accurately assess pathophysiological changes within the patient during bypass.
2. Manages ECMO flow in relationship to patient management parameters
3. Performs all technical skills with efficiency, accuracy, safety, and in accordance with institutional and EPIC policy and procedures.
4. Operates all equipment according to policy and procedure: differentiate patient vs. patient problems and intervene appropriately.
5. Implements standing physician orders within established guidelines
6. Anticipates, intervenes, and manages crisis/emergency situations according to policy and
procedure; maintains professional composure.
7. Demonstrates effective assessment of the ECLS circuit.
8. Performs, manages, and troubleshoots anticoagulation per institutional protocol.
9. Demonstrates proper blood sampling techniques from the ECLS circuit.
10. Documents appropriately on all ECMO records including OnCloud EMR.
11. Demonstrates administration of all blood products into the ECLS circuit
12. Manages laboratory results and perform appropriate interventions as related by ECLS therapy.
13. Assesses clinical status of the patient, including vital signs and discuss possible intervention.
14. Provides feedback for improved patient outcomes to other care providers
15. Assimilates information and then provide documentation of the interventions that provide the chosen integrated plan of care.
16. Anticipates and communicates patient needs that will require intervention by other members of the care team.
17. Anticipates learning needs for patients/families/ and staff.
18. Assists others in defining learning outcomes and appropriate interventions.
19. Uses innovation in individualizing patient/family teaching to the individual patient/family needs.
20. Participates during patient management discussions and suggest clinical management option during discussions.
21. Maintains qualification licensure as per those licensure requirements.
22. Maintains communication within institutional and EPIC standards and policies for delivery of ECLS care.
23. Maintains competencies in current topics of ECLS thru institutional journals, Internet, and networking with care providers of similar nature.
24. Punctuality, professional respect to all other team members, and professional behavior must be maintained at all times.
C. Personal demands on the ECLS Specialist include:
1. Participate in “on-call” scheduling, which is provided 24 hours a day, 7 days a week, 365 days a year.
2. Must wear a pager or cell phone during “on-call” times and be available to respond within the designated call response time of the hospital.
3. Must be in good physical condition.
4. Must be able to endure long hours, both mentally and physically
5. Physical requirements include standing for long periods of time, lifting, stooping, sitting, stretching, and other bodily demands for extended intervals.
6. Exposure to noxious gases and bodily fluids with risk of infections and diseases.
7. Remain current on present perfusion technology procedures, techniques, and literature.
8. Establish and maintain a professional demeanor.
9. Re-enforce the integrity of Epic CV Services.
10. When directed, serve in supportive capacity for all clinical accounts relative to vacation relief, sick leave, and temporary staffing.
QUALIFICATIONS:
A. Registered Nurse or Registered Respiratory Therapist licensed in the state of employment.
B. Minimum of two (2) years intensive care or related experience.
C. Satisfactory completion of an ECLS Training Course.
D. Satisfactory completion of the Perfusion.com clinical assessment examination.
E. A minimum of 60 hours of Clinical Pump time.
F. Full understanding of circuit components utilized for the service of a particular ECLS center.
G. Ability to remain calm under pressure and a mechanical inclination is preferred.
Must relocate to Washington, DC, or the surrounding area
IMMEDIATE SUPERVISOR:
A. Director of ECLS Services
B. Vice President
C. Hospital Director of ECLS Services / Intensivist
CREDENTIALING:
If required, the ECLS Specialist will submit all necessary documentation to Epic and the hospital credentialing committee, for credentialing as a non-physician medical staff member as required.
Serious inquires only please.
Epic Cardiovascular Staffing Benefits:
Competitive salaries
Relocation reimbursement
Paid vacation
401K plan with company match
Incentives and bonuses for travel and additional opportunities
Health insurance
Dental insurance
Vision insurance
Life insurance w/ voluntary life option
Short-term and long-term disability insurance
Professional liability insurance
Business Travel Accident Insurance
Estimated Compensation Range
$90,000-$125,000+ per year based on skills, experience and possible bonus opportunities
Contact:
Ben Greenfield, MPS, CCP, LP
Director of Recruiting
Epic Cardiovascular Staffing (formerly Perfusion.com)
2250 McGregor Blvd., Suite 3300
Fort Myers, FL 33901
(402)432-1437
employment@epiccardiovascularstaffing.com
By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.
Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, housing, age, disability or genetics.
We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.
Information Technology Security Specialist
Specialist job in Arlington, VA
IT Security Specialist - Mid
Clearance Requirements: Active Secret Clearance
3-Month Contract-to-Hire (W2)
Pay Rate: $60 - $75 per hour (W2)
Conversion Salary: $130,000 - $140,000 per year
Position Description:
We are seeking a Mid-Level IT Security Specialist to support a mission-critical federal government program based onsite in Arlington, VA. This role is ideal for a cybersecurity professional with strong experience in NIST frameworks, the Risk Management Framework (RMF), STIGs, system hardening, and configuration management.
You will maintain secure configurations across a large portfolio of federal information systems, ensuring compliance with NIST 800-128, federal cybersecurity standards, and internal security policies. This position requires strong technical skill, attention to detail, and the ability to integrate security requirements into complex IT environments.
Key Responsibilities:
Manage and maintain secure configurations for over 200 federal information systems.
Apply Security-Focused Configuration Management (SecCM) to strengthen system security posture.
Perform STIG reviews, system hardening, and vulnerability assessments.
Identify, document, and track configurations that impact security.
Analyze and document the security implications of system configuration changes.
Support RMF activities, including security control implementation and continuous monitoring.
Produce high-quality documentation: reports, white papers, presentations, and technical findings.
Contribute to configuration management and cybersecurity policy development.
Support configuration audits, baseline management, and security governance processes.
Required Skills/Education:
Active Secret clearance.
Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field.
5+ years of experience in cybersecurity, configuration management, or related technical roles.
Strong hands-on experience with:
STIGs & system hardening
NIST security frameworks
RMF processes
Configuration management and SecCM practices
Ability to obtain a DoD 8570 Level I certification within 6 months if not already certified.
Preferred Qualifications:
Current DoD 8570 Level I certification (e.g., A+, Network+, SSCP).
Broad knowledge of cybersecurity threats, vulnerabilities, and enterprise security technologies.
Experience developing cybersecurity policies, secure configuration baselines, or technical documentation.
Strong analytical, research, and technical writing skills.
About Seneca Resources:
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Information Technology Specialist
Specialist job in Rockville, MD
This role is responsible for installation, configuration, monitoring, documentation and troubleshooting of all desktop computers and mobile devices. This includes workstations, monitors, printers, and other peripheral equipment. The role also provides software and application support, incident response and tracking, assets deployments and asset inventory.
Job Profile Tasks/Responsibilities:
•Perform daily monitoring of the Helpdesk Ticketing System to ensure all requests are being responded to within the assigned SLA.
•Provide support per requests, investigate, and troubleshoot issues.
• Provide Tier 1 & 2 technical support for system users.
•Manage the Active Directory/Office 365 by creating, changing, and deleting user accounts per request.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Collaborate with Desktop Engineering team to perform system and software testing procedures.
• You will update assigned tickets and continuously coordinate necessary work.
• Advise management of potential risks that may have an impact on the IT environment.
• Assist in the management of Service Desk resources for optimal performance.
• Maintain professional demeanor and behavior at all times in all forms of communication.
• Perform other duties as assigned by manager.
Job Profile Minimum Qualifications:
• High School diploma required, with five years of relevant experience
• Five years of experience providing IT support in a Windows environment.
• Two years of experience with Mac
• Experience researching PC and software issues and products.
•Hands-on experience working with all types of hardware including laptops, desktops, and printers
Customer Service Specialist
Specialist job in Tysons Corner, VA
AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer's appliance purchasing experience.
Responsibilities include, and are not limited to:
Support and provide immaculate service to customers in person
Provide timely and accurate information to customer inquiries in a fast-paced environment
Build rapport with customers and engage with them in an inviting, friendly, and professional manner
Process customer orders and changes, according to corresponding policies and procedures
Complete precise data entry
Escalate unresolved issues in a timely manner, following policies and procedures
Research required information using all available resources to satisfy customer inquiries
Maintain a dynamic knowledge of all company procedures and policies
Qualifications:
A minimum of 4 years' experience working in a customer service role
Superb communication skills, written and verbal
Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone
Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office
Excellent time management skills
Must be able to prioritize tasks efficiently with minimum direction
Detail and customer service centric
ERP Support Specialist
Specialist job in Middle River, MD
Redda Group has been retained to hire an experienced ERP Support Specialist to strengthen and optimize a growing organization's Prophet21 ERP environment. This role is perfect for someone who enjoys troubleshooting, improving systems, and supporting users across the business.
What You'll Take Ownership Of
Serve as the go-to resource for Prophet21 ERP support
Manage user access, permissions, and system controls
Diagnose and resolve ERP issues while triaging tickets effectively
Lead user training and build clear documentation
Monitor system performance, audits, and data integrity
Support ERP updates, patches, workflows, customizations, and integrations
Contribute to development using C# and SQL.
Build reports, dashboards, and data extracts
Spot opportunities for automation and process improvement
Collaborate with IT teams, vendors, and third-party integration partners
What Makes You a Great Fit
Bachelor's degree in IT, Computer Science, Business, or related field
2-3 years of experience with C#, SQL, .NET
Hands-on experience with an ERP system (Prophet21 preferred)
Background working with IT ticketing systems
Strong understanding of business processes & ERP workflows
Clear, effective communication with both technical and non-technical users
Strong analytical mindset and ability to juggle multiple priorities
Why This Role Matters
You'll be central to improving system efficiency, reducing operational friction, and ensuring teams across the company have the tools and support they need to succeed. Your impact will be felt immediately and continuously.
Ready to Explore This Opportunity?
Apply now
Leave of Absence Specialist
Specialist job in Herndon, VA
Assignment Type: Direct Hire
Pay: $70,000 - $75,000 annually
Schedule: Monday-Friday, 8:00am-5:00pm (flexible 8:30am start). Hybrid schedule: In-office on Tuesdays + two additional days of choice.
Note: During open enrollment (October), onsite Monday-Friday.
Benefits: Eligible for medical, dental, vision, and 401(k).
About Our Client
Our client is a long-standing, community-focused organization with decades of success and a strong, supportive workplace culture. They are seeking a Leave of Absence Specialist to join their HR team and support the administration of leave programs and broader benefits initiatives.
Job Description
The Leave of Absence Specialist will play a key role in administering and supporting employee leave and benefits programs. Working closely with the Benefits Manager, this position will focus on managing FMLA, ADA, disability, and related leave programs while also assisting with health, welfare, and retirement plans. The ideal candidate has hands-on leave administration experience as part of a broader benefits function.
Key Responsibilities
Administer leave programs including FMLA, ADA, STD, and LTD, ensuring timely communication and compliance.
Support enrollment and administration for health, dental, vision, life, disability, and 401(k) programs.
Coordinate return-to-work processes and provide guidance to employees and managers on leave-related matters.
Act as a liaison between employees, HR, managers, insurance carriers, and payroll regarding leave and benefits issues.
Maintain accurate benefits and leave data within the HRIS (UKG preferred) and generate reports as needed.
Assist with annual open enrollment, new hire onboarding, and life event changes.
Partner with leadership on process improvements, compliance initiatives, and benefits program enhancements.
Oversee benefit invoice reconciliation and coordinate vendor calls.
Provide training, resources, and support to employees regarding leave and benefits programs.
Ensure compliance with federal, state, and local regulations (FMLA, ADA, ERISA, etc.).
Support broader HR projects as needed.
Qualifications
Bachelor's degree in Human Resources Management or related field required.
Minimum 2 years of direct benefits/leave administration experience (not solely as part of a generalist role).
Strong understanding of FMLA, ADA, STD/LTD, open enrollment, and general benefit operations.
Proficiency in Microsoft Excel (V-Lookups, Pivot Tables, imports/exports).
Experience with HRIS systems (UKG preferred).
Strong communication, attention to detail, and organizational skills.
Ability to maintain confidentiality in a fast-paced environment.
U.S. citizenship required.
Additional Details
Dress code: Business casual
All equipment provided
Offer contingent on complete background check (criminal, credit, education, employment, SSN trace)
Perks
Flexible hybrid work schedule
Small, collaborative HR team
Stable role with long-term growth potential
Sales Operations Specialist
Specialist job in Washington, DC
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our Washington, DC Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Rescheduling appointments
Fielding phone calls
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipments
Manage long term memo inventory
Manage sample jewelry inventory
Printing and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler's loupe
Excellent communication skills
Technologically adept
Able to lift up to 15 pounds ~ when required
Job Details:
Full time on site role located in Washington, DC
Office hours are 9AM to 5PM
Available schedules: Monday - Friday
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
STEM Outreach Associate Specialist
Specialist job in Washington, DC
The STEM Outreach Associate Specialist will assist the day-to-day operations and continued growth of the STEM Outreach Programs as a supporting member of the Science Education Programs department of the Society for Science (Society).
.
Responsibilities
Provides customer service across programs by responding to email inquiries and communicating with program participants
Provides administrative support which includes assisting in administrative work, payments, and accounting processes
Provides data support such as maintenance of existing datasets within a Dynamics database and processing new datasets from online applications and forms
Supports the organization, planning, and execution of the STEM Outreach Programs
Supports the community of educators through digital engagement
Completes other departmental projects and duties assigned
Supports other departmental programs during the competition weeks and conferences, which requires at least three weeks of time away from home, including at least one week of travel
Qualifications
Strong communications skills (written and verbal)
Data organization and management skills
Demonstrated ability to work with others as a team and to be a self-starter
Excellent organizational and time management skills needed to track and accomplish multiple, unrelated tasks
Background or interest in STEM, education, or another related field
Affinity for the mission and outreach goals of the Society for Science
Required Education and Experience
Bachelor's degree
Computer and data proficiency including Microsoft Office (Outlook, Word, Excel, PowerPoint)
Desirable
A degree in a STEM-related field or in education
Relational database knowledge and management (Dynamics, SQL, or other platforms)
Interest or experience with supporting STEM educators and/or students
Experience using application or data collection platforms such as RhythmQ, Form Assembly, Survey Monkey Apply, etc.
Position Type and Expected Hours
This is a full-time (37.5 hr/wk), non-exempt position. Days and hours of work are Monday through Friday during normal office hours of the Society. The normal business hours of the Society are 8:30 a.m. - 5:00 p.m. EST, with core hours of 10:00 a.m. - 3:00 p.m. EST.
Salary
The salary range is $50,000-$55,000.
Work Environment
While performing the duties of this job, the employee usually works in an office setting. Our office is located near the Dupont Circle and Farragut North Metro stations. Society for Science is operating on a hybrid work schedule. This is position is based in the DC metropolitan area.
Physical Demands
This role's work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse, and telephone. It also involves regularly operating a computer and other office equipment, occasionally moving about the work site to access file cabinets office equipment and communicating or exchanging information with co-workers and other individuals in person or electronically.
Additional Eligibility Qualifications
Society for Science has mandated the COVID-19 vaccine for employees, as applicable. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons.
How to Apply
Submit a professional resume and cover letter to be considered for this position.
Please apply through Applicant Pro:
EEO Statement
The Society is an Equal Employment Opportunity Employer.
Society for Science is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia.
Other Duties
Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Society for Science
Founded in 1921, the Society for Science (Society), is a champion for science, dedicated to expanding scientific literacy, effective STEM education, and scientific research. Through its world-class competitions, including the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, the Thermo Fisher Scientific Junior Innovators Challenge, and its award-winning magazines,
Science News
and
Science News
Explores,
the Society, a nonprofit 501(c)(3) membership organization, is focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, education, and inspire.
Mortgage Warehouse Client Specialist
Specialist job in Germantown, MD
The Mortgage Warehouse is a hybrid position which combines elements of both a traditional Commercial Lending Client Specialist and a Loan Operations Specialist. The Mortgage Warehouse Client Specialist provides customer service support and loan operations support to the high-value clients of the Mortgage Warehouse Lending Group. The Mortgage Warehouse Client Specialist works closely with the Warehouse Lending Relationship Managers (RM) and Portfolio Managers to service the client's daily transaction requirements and periodic needs for special services.
The Mortgage Warehouse Client Specialist performs a variety of routine and non-routine functions in accordance with standard procedures including collateral onboarding and management, loan advance and repayment transactions, data integrity and quality control, and reporting, all of which is done in a direct client-contact environment. The Mortgage Warehouse Client Specialist partners with other departments and/or outside agencies to resolve problems.
Essential Duties and Responsibilities:
* Receive credit line advance requests from clients and verify accuracy and data integrity.
* Set-up mortgage loan collateral description as specified by clients.
* Perform loan advances in loan system and send out-bound wire transfer to recipients specified by clients.
* Provide wire tracking information as needed by clients.
* Receive in-bound wire transfers which represent repayment proceeds from secondary market loan purchasers.
* Interact with clients to determine which mortgage loans are being purchased by secondary market.
* Perform payment transactions in loan system as specified by clients.
* Receive and review collateral (original mortgage notes) from clients.
* Interact with clients to resolve collateral discrepancies/issues.
* Image collateral and file electronically in loan system.
* Perfect collateral by preparing and attaching bailee notices.
* Send perfected collateral to destination specified by clients.
* Receive and manage returned collateral.
* Perform EOD balancing of both monetary and collateral activity.
* Prepare and disseminate daily and monthly reports for internal and client use.
Education and/or Work Experience Requirements:
* 0-2 years of general banking, transaction and customer support experience
* Accurate typing, spelling and grammar skills.
* Proficient with applicable computer software.
* Excellent written and oral communication skills.
* Analytical and customer support skills.
* Strong organizational skills.
* Strong customer service skills.
* Strong problem resolution skills.
* Decision making skills.
* Critical thinking skills
* Leadership skills.
Physical Requirements:
* Precise hand/eye coordination
* Basic keyboarding or other repetitive motions
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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