Storage administrator vs service administrator

The differences between storage administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a storage administrator and a service administrator. Additionally, a storage administrator has an average salary of $92,434, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a storage administrator include linux, switches and NAS. The most important skills for a service administrator are customer service, patients, and data entry.

Storage administrator vs service administrator overview

	Storage Administrator	Service Administrator
Yearly salary	$92,434	$54,573
Hourly rate	$44.44	$26.24
Growth rate	5%	5%
Number of jobs	71,753	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a storage administrator do?

A storage administrator is typically in charge of managing and storing company data, ensuring its safety and accuracy. Their responsibilities typically revolve around devising strategies for data storage, developing and installing storage systems and back-ups, identifying errors and inconsistencies, troubleshooting, and performing regular maintenance checks to ensure the efficiency and security of storage systems. Furthermore, as a storage administrator, it is essential to produce progress reports and maintain records of all transactions, all while implementing the company's policies and regulations.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Storage administrator vs service administrator salary

Storage administrators and service administrators have different pay scales, as shown below.

	Storage Administrator	Service Administrator
Average salary	$92,434	$54,573
Salary range	Between $65,000 And $130,000	Between $33,000 And $88,000
Highest paying City	San Francisco, CA	Sunnyvale, CA
Highest paying state	California	California
Best paying company	The Citadel	VMware
Best paying industry	Health Care	Finance

Differences between storage administrator and service administrator education

There are a few differences between a storage administrator and a service administrator in terms of educational background:

	Storage Administrator	Service Administrator
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 53%
Most common major	Computer Science	Business
Most common college	-	Stanford University

Storage administrator vs service administrator demographics

Here are the differences between storage administrators' and service administrators' demographics:

	Storage Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 89.3% Female, 10.7%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 14.0% White, 61.0% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between storage administrator and service administrator duties and responsibilities

Storage administrator example responsibilities.

Accomplish using mediums such as: FICON, SNA, ESCON, IP, FC, & ISCSI.
Manage, and deploy LUNS from EMC storage frames to multiple servers using the UNISHERE for VNX and VMAX.
Support teams which manage CentOS.
Manage and support SRDF replications between DR data centers.
Create CIFS, setting up permissions as per customer requirements and manage DFS.
Manage users and groups on a large scale in NIS and LDAP environments.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Storage administrator vs service administrator skills

Common storage administrator skills

Linux, 7%
Switches, 6%
NAS, 5%
Troubleshoot, 5%
Isilon, 4%
VNX, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Storage Administrator vs Service Administrator

Updated January 8, 2025

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