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Support lead vs senior software engineer lead

The differences between support leads and senior software engineers lead can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a support lead, becoming a senior software engineer lead takes usually requires 2-4 years. Additionally, a senior software engineer lead has an average salary of $129,060, which is higher than the $86,816 average annual salary of a support lead.

The top three skills for a support lead include customer service, cash management and POS. The most important skills for a senior software engineer lead are java, architecture, and software development.

Support lead vs senior software engineer lead overview

Support LeadSenior Software Engineer Lead
Yearly salary$86,816$129,060
Hourly rate$41.74$62.05
Growth rate10%21%
Number of jobs98,872322,973
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Average age4239
Years of experience24

What does a support lead do?

A support lead is typically in charge of overseeing the performance of a technical support team, ensuring efficiency and customer satisfaction. Their responsibilities revolve around assessing the performance of the workforce, resolving complex issues, identifying customer needs and sales opportunities, and training new team members. They may also perform calls and correspondence, respond to inquiries, and resolve issues promptly. Furthermore, as a support lead, it is essential to perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of transactions.

What does a senior software engineer lead do?

A senior software engineer lead is responsible for overseeing the software creation process. They analyze projects, rectify errors, interpret project requirements, and develop detailed designs. They must create reports of all weekly tasks and ensure best practices are followed by their team.

Support lead vs senior software engineer lead salary

Support leads and senior software engineers lead have different pay scales, as shown below.

Support LeadSenior Software Engineer Lead
Average salary$86,816$129,060
Salary rangeBetween $63,000 And $118,000Between $96,000 And $173,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyApplePitchBook Data
Best paying industry-Finance

Differences between support lead and senior software engineer lead education

There are a few differences between a support lead and a senior software engineer lead in terms of educational background:

Support LeadSenior Software Engineer Lead
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityHarvard University

Support lead vs senior software engineer lead demographics

Here are the differences between support leads' and senior software engineers lead' demographics:

Support LeadSenior Software Engineer Lead
Average age4239
Gender ratioMale, 52.3% Female, 47.7%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 14.6% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 4.5% Unknown, 4.8% Hispanic or Latino, 8.2% Asian, 33.4% White, 48.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between support lead and senior software engineer lead duties and responsibilities

Support lead example responsibilities.

  • Manage chemical and gas specifications, ensuring they are in line with ISO requirements.
  • Lead a team of services professionals to provide store operations and point-of-sale (POS) hardware and software solutions.
  • Develop and manage a unify desktop/notebook PC image.
  • Manage ticket queues and prioritize escalations base on establish SLA's and resource availability.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Develop and maintain UNIX / Linux shell scripts to ensure smooth system operations and to facilitate critical reporting to security teams.
  • Show more

Senior software engineer lead example responsibilities.

  • Manage a team of developers responsible for development, testing debugging, and maintenance of the PBUSE software application.
  • Lead all aspects of application development, including requirements gathering, application and database design and implementation, and user-interface design.
  • Convert Html pages to portlets.
  • Port driver on different platforms and Linux kernels.
  • Used SVN, JIRA for configuration management and problem reporting
  • Participate in daily scrum meetings and design discussions with team members.
  • Show more

Support lead vs senior software engineer lead skills

Common support lead skills
  • Customer Service, 12%
  • Cash Management, 12%
  • POS, 7%
  • Sales Floor, 7%
  • Payroll, 5%
  • Infrastructure, 5%
Common senior software engineer lead skills
  • Java, 12%
  • Architecture, 5%
  • Software Development, 5%
  • Python, 5%
  • API, 4%
  • Database, 3%

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