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The differences between support leads and senior software engineers lead can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a support lead, becoming a senior software engineer lead takes usually requires 2-4 years. Additionally, a senior software engineer lead has an average salary of $129,060, which is higher than the $86,816 average annual salary of a support lead.
The top three skills for a support lead include customer service, cash management and POS. The most important skills for a senior software engineer lead are java, architecture, and software development.
| Support Lead | Senior Software Engineer Lead | |
| Yearly salary | $86,816 | $129,060 |
| Hourly rate | $41.74 | $62.05 |
| Growth rate | 10% | 21% |
| Number of jobs | 98,872 | 322,973 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Average age | 42 | 39 |
| Years of experience | 2 | 4 |
A support lead is typically in charge of overseeing the performance of a technical support team, ensuring efficiency and customer satisfaction. Their responsibilities revolve around assessing the performance of the workforce, resolving complex issues, identifying customer needs and sales opportunities, and training new team members. They may also perform calls and correspondence, respond to inquiries, and resolve issues promptly. Furthermore, as a support lead, it is essential to perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of transactions.
A senior software engineer lead is responsible for overseeing the software creation process. They analyze projects, rectify errors, interpret project requirements, and develop detailed designs. They must create reports of all weekly tasks and ensure best practices are followed by their team.
Support leads and senior software engineers lead have different pay scales, as shown below.
| Support Lead | Senior Software Engineer Lead | |
| Average salary | $86,816 | $129,060 |
| Salary range | Between $63,000 And $118,000 | Between $96,000 And $173,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Apple | PitchBook Data |
| Best paying industry | - | Finance |
There are a few differences between a support lead and a senior software engineer lead in terms of educational background:
| Support Lead | Senior Software Engineer Lead | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Harvard University |
Here are the differences between support leads' and senior software engineers lead' demographics:
| Support Lead | Senior Software Engineer Lead | |
| Average age | 42 | 39 |
| Gender ratio | Male, 52.3% Female, 47.7% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 14.6% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 4.5% Unknown, 4.8% Hispanic or Latino, 8.2% Asian, 33.4% White, 48.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |