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The differences between systems support analysts and junior systems administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support analyst and a junior systems administrator. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $62,225 average annual salary of a junior systems administrator.
The top three skills for a systems support analyst include troubleshoot, customer service and database. The most important skills for a junior systems administrator are windows server, troubleshoot, and technical support.
| Systems Support Analyst | Junior Systems Administrator | |
| Yearly salary | $82,219 | $62,225 |
| Hourly rate | $39.53 | $29.92 |
| Growth rate | 10% | 5% |
| Number of jobs | 161,168 | 154,134 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 58% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
A junior systems administrator is primarily responsible for handling and maintaining systems for users while under the supervision of a more experienced systems administrator. Their responsibilities often revolve around assisting senior administrators, troubleshooting support, providing installations and configurations, and handling inquiries and concerns, providing them with corrective measures. Aside from support tasks, one may also have administrative duties such as producing reports and presentations, managing schedules, and maintaining accurate data of all transactions. Furthermore, it is essential to adhere to all the policies and regulations of the company.
Systems support analysts and junior systems administrators have different pay scales, as shown below.
| Systems Support Analyst | Junior Systems Administrator | |
| Average salary | $82,219 | $62,225 |
| Salary range | Between $58,000 And $114,000 | Between $51,000 And $74,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | Washington |
| Best paying company | Virtu Financial | Jacobs Engineering Group |
| Best paying industry | Finance | Finance |
There are a few differences between a systems support analyst and a junior systems administrator in terms of educational background:
| Systems Support Analyst | Junior Systems Administrator | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 58% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between systems support analysts' and junior systems administrators' demographics:
| Systems Support Analyst | Junior Systems Administrator | |
| Average age | 42 | 43 |
| Gender ratio | Male, 70.4% Female, 29.6% | Male, 88.4% Female, 11.6% |
| Race ratio | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% | Black or African American, 8.6% Unknown, 5.1% Hispanic or Latino, 12.3% Asian, 12.1% White, 61.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |