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Systems support analyst vs junior systems administrator

The differences between systems support analysts and junior systems administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support analyst and a junior systems administrator. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $62,225 average annual salary of a junior systems administrator.

The top three skills for a systems support analyst include troubleshoot, customer service and database. The most important skills for a junior systems administrator are windows server, troubleshoot, and technical support.

Systems support analyst vs junior systems administrator overview

Systems Support AnalystJunior Systems Administrator
Yearly salary$82,219$62,225
Hourly rate$39.53$29.92
Growth rate10%5%
Number of jobs161,168154,134
Job satisfaction5-
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Average age4243
Years of experience22

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

What does a junior systems administrator do?

A junior systems administrator is primarily responsible for handling and maintaining systems for users while under the supervision of a more experienced systems administrator. Their responsibilities often revolve around assisting senior administrators, troubleshooting support, providing installations and configurations, and handling inquiries and concerns, providing them with corrective measures. Aside from support tasks, one may also have administrative duties such as producing reports and presentations, managing schedules, and maintaining accurate data of all transactions. Furthermore, it is essential to adhere to all the policies and regulations of the company.

Systems support analyst vs junior systems administrator salary

Systems support analysts and junior systems administrators have different pay scales, as shown below.

Systems Support AnalystJunior Systems Administrator
Average salary$82,219$62,225
Salary rangeBetween $58,000 And $114,000Between $51,000 And $74,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonWashington
Best paying companyVirtu FinancialJacobs Engineering Group
Best paying industryFinanceFinance

Differences between systems support analyst and junior systems administrator education

There are a few differences between a systems support analyst and a junior systems administrator in terms of educational background:

Systems Support AnalystJunior Systems Administrator
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Systems support analyst vs junior systems administrator demographics

Here are the differences between systems support analysts' and junior systems administrators' demographics:

Systems Support AnalystJunior Systems Administrator
Average age4243
Gender ratioMale, 70.4% Female, 29.6%Male, 88.4% Female, 11.6%
Race ratioBlack or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 8.6% Unknown, 5.1% Hispanic or Latino, 12.3% Asian, 12.1% White, 61.7% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between systems support analyst and junior systems administrator duties and responsibilities

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Junior systems administrator example responsibilities.

  • Manage Linux servers, running primarily CentOS.
  • Manage customer accounts and cases in Salesforce.
  • Load and manage customer provide encryption files.
  • Create, run and manage server back-ups monthly.
  • Develop PowerShell scripts to revamp and automate server build process.
  • Maintain and manage windows 2012 R2 in a virtual environment.
  • Show more

Systems support analyst vs junior systems administrator skills

Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%
Common junior systems administrator skills
  • Windows Server, 7%
  • Troubleshoot, 5%
  • Technical Support, 5%
  • System Administration, 5%
  • Switches, 5%
  • OS, 4%

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