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The differences between systems support analysts and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems support analyst and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $82,219 average annual salary of a systems support analyst.
The top three skills for a systems support analyst include troubleshoot, customer service and database. The most important skills for a network support analyst are troubleshoot, switches, and routers.
| Systems Support Analyst | Network Support Analyst | |
| Yearly salary | $82,219 | $83,921 |
| Hourly rate | $39.53 | $40.35 |
| Growth rate | 10% | 5% |
| Number of jobs | 161,168 | 118,825 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 53% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.
Systems support analysts and network support analysts have different pay scales, as shown below.
| Systems Support Analyst | Network Support Analyst | |
| Average salary | $82,219 | $83,921 |
| Salary range | Between $58,000 And $114,000 | Between $54,000 And $128,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Virtu Financial | Meta |
| Best paying industry | Finance | Technology |
There are a few differences between a systems support analyst and a network support analyst in terms of educational background:
| Systems Support Analyst | Network Support Analyst | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 53% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Massachusetts Institute of Technology |
Here are the differences between systems support analysts' and network support analysts' demographics:
| Systems Support Analyst | Network Support Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 70.4% Female, 29.6% | Male, 84.3% Female, 15.7% |
| Race ratio | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |