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Team leader client services vs operations team leader

The differences between team leaders client services and operations team leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a team leader client services, becoming an operations team leader takes usually requires 1-2 years. Additionally, a team leader client services has an average salary of $78,701, which is higher than the $55,160 average annual salary of an operations team leader.

The top three skills for a team leader client services include project management, quality standards and client relationships. The most important skills for an operations team leader are customer service, continuous improvement, and excellent interpersonal.

Team leader client services vs operations team leader overview

Team Leader Client ServicesOperations Team Leader
Yearly salary$78,701$55,160
Hourly rate$37.84$26.52
Growth rate6%6%
Number of jobs217,808179,669
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 53%
Average age4746
Years of experience62

Team leader client services vs operations team leader salary

Team leaders client services and operations team leaders have different pay scales, as shown below.

Team Leader Client ServicesOperations Team Leader
Average salary$78,701$55,160
Salary rangeBetween $47,000 And $131,000Between $28,000 And $107,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-McKinsey & Company Inc
Best paying industry--

Differences between team leader client services and operations team leader education

There are a few differences between a team leader client services and an operations team leader in terms of educational background:

Team Leader Client ServicesOperations Team Leader
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldStanford University

Team leader client services vs operations team leader demographics

Here are the differences between team leaders client services' and operations team leaders' demographics:

Team Leader Client ServicesOperations Team Leader
Average age4746
Gender ratioMale, 40.1% Female, 59.9%Male, 66.2% Female, 33.8%
Race ratioBlack or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.5% White, 61.8% American Indian and Alaska Native, 0.6%Black or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%6%

Differences between team leader client services and operations team leader duties and responsibilities

Team leader client services example responsibilities.

  • Update the current SQL training materials and lead multiple in person and conference trainings across multiple sites.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Execute database management, SLA reporting, client services, vendor management, and billing.
  • Answer all questions and help to troubleshoot for team members in regards to processing accounts.
  • Design and write SQL store procedures to create a comprehensive monthly product usage report for use by upper management and sales.
  • Implement and uphold store brand initiatives through leader-on-duty responsibilities focusing on service, merchandising, accurate pricing, and logistics processes.
  • Show more

Operations team leader example responsibilities.

  • Manage a team of CNC operators during the facility's exit strategy for machining.
  • Help develop new WMS system and implement real time visual control charts to achieve production and quality KPI metrics.
  • Manage SLA by prioritizing and resolving requests/Incidents in accordance with agree service level agreement.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Initiate and complete deviations along with CAPA and/or NTR's.
  • Document production data, including OEE, QPS, and safety tracking forms.
  • Show more

Team leader client services vs operations team leader skills

Common team leader client services skills
  • Project Management, 7%
  • Quality Standards, 7%
  • Client Relationships, 7%
  • PET, 7%
  • Client Issues, 6%
  • Direct Reports, 6%
Common operations team leader skills
  • Customer Service, 15%
  • Continuous Improvement, 7%
  • Excellent Interpersonal, 6%
  • Sales Floor, 6%
  • Safety Procedures, 5%
  • Process Improvement, 5%

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