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The differences between technical services coordinators and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical services coordinator and a technical support trainer. Additionally, a technical services coordinator has an average salary of $85,783, which is higher than the $45,722 average annual salary of a technical support trainer.
The top three skills for a technical services coordinator include customer service, technical support and customer satisfaction. The most important skills for a technical support trainer are customer service, product support, and technical support.
| Technical Services Coordinator | Technical Support Trainer | |
| Yearly salary | $85,783 | $45,722 |
| Hourly rate | $41.24 | $21.98 |
| Growth rate | 10% | 10% |
| Number of jobs | 143,294 | 168,898 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 59% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The Technical Service Coordinator is a diplomatic and developmental role encompassing activities to equip high quality and massive management system. They perform, coordinate, and report the authentic testing and keep a record of customers by maintaining an elevated level of product quality and counseling the technical aspects of the client's query.
This post is very seminal for public relation enhancement, and it even ensures service utilization for profitability. Warm coordination under the Service Manager is a must for this designation. They also make plans, schedules, budgets, and implementation of field and in-shop labor. Assisting with the warranty claims and eradicating the questionnaires of several clients and stakeholders are the next chores of this post.
A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.
Technical services coordinators and technical support trainers have different pay scales, as shown below.
| Technical Services Coordinator | Technical Support Trainer | |
| Average salary | $85,783 | $45,722 |
| Salary range | Between $60,000 And $121,000 | Between $25,000 And $82,000 |
| Highest paying City | Berkeley, CA | Mountain View, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | T.D. Williamson | T.D. Williamson |
| Best paying industry | Hospitality | Technology |
There are a few differences between a technical services coordinator and a technical support trainer in terms of educational background:
| Technical Services Coordinator | Technical Support Trainer | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical services coordinators' and technical support trainers' demographics:
| Technical Services Coordinator | Technical Support Trainer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 60.4% Female, 39.6% | Male, 64.3% Female, 35.7% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |