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Specialist Technician for Installing Showers
Glass Doctor
Technical specialist job in Naples, FL
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
The SpecialistTechnician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.
Specific Responsibilities:
Install glass, mirrors, door and window hardware in replacement and new installations
Insure the efficient use of materials and maintain adequate stock of vehicle
Sell flat glass products and services to customers
Conduct accurate field measuring
Collect payment and/or payment information from customers for work performed
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Complete invoices, daily route sheets, and weekly reports as required
Execute Service with Advanced Training (SWAT)
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Prior experience in the flat glass industry installing showers is a plus
Ability to measure accurately and use tape measures and levels
Physical ability to work with ladders, scaffolding and related equipment required for glass installation
Proficiency to navigate tablet based technology
Excellent communication skills
Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$65k-97k yearly est. Auto-Apply 60d+ ago
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Technology Specialist
Germain Lexus of Naples
Technical specialist job in Naples, FL
Germain Lexus of Naples
Technology Specialist
Naples, FL
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Technology Specialist, you will be responsible for working directly with customers and sales/service staff by providing detailed explanations of innovative services and all aspects of features, technology, connectivity and general questions.
Responsibilities:
Maintain current knowledge of products, technologies and trends to provide to customers and colleagues
Be informed about the competitor products and technologies
Work with Sales Staff and managers on an as needed basis, to carry out analyses and find out interests/specific preferences of the customers
Meet and greet customers to begin Sales Process.
Execution of test drive (support activities for the sales consultant) and detailed handover of the customer to the sales consultant
Prepare test drive car in advance (fuel, cleanliness, preheat/cool down car in winter/summer, place refreshments, enter suitable radio channel and exciting test drive route in navigation system)
Preparation and complete execution of second delivery (Connect activation, additional explanations and other services, if not done in the first delivery)
Requirements:
Must have a proven background in retail sales and or/customer service
Background using selling, training, and/or explaining technology and complex features and processes to customers
Proficient with MS office product suite
Ideal candidate has experience in Luxury Customer Care/Customer Service Position
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LP
$65k-97k yearly est. Auto-Apply 60d+ ago
Technical Specialist (lighting) Part Time on call- Naples market
Encore Global 4.4
Technical specialist job in Naples, FL
Position Overview- Must have technical audio, video, lighting, or projection operation experience and complete an assessment test to be considered
The TechnicalSpecialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
• Develops self as subject matter expert in discipline of specialty.
• Stays current with technology and industry trends.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
Job Qualifications
• Bachelor's Degree is preferred
• 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
• 3-4 years of customer service or hospitality experience is preferred.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: ****************************
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here:â¯*********************************************
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
• A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDEVT
#Li-AM1
$66k-100k yearly est. 6d ago
Technical Workflow Specialist
Radiology Regional 3.7
Technical specialist job in Naples, FL
Requirements
high school diploma or equivalent required
REQUIRED: Prior medical experience including medical terminology, insurance, scheduling, front desk.
2+ years customer service experience required.
Radiology Regional is an Equal Opportunity Employer.
$77k-93k yearly est. 42d ago
IT Support Specialist- Part-Time
Lee Health 3.1
Technical specialist job in Fort Myers, FL
Department: IS Informatics Work Type: Part Time Shift: Shift 1/2:00:00 PM to 7:00:00 PM, Monday-Friday Minimum to Midpoint Pay Rate:$22.73 - $29.55 / hour The IT Support Specialist (Tier 1) is the first point of contract for employees seeking IT support. This entry-level role is responsible for providing basic troubleshooting, password resets, and issue triaging while ensuring a positive customer service experience. IT Support Specialists will escalate more complex issues to Advanced IT Support Specialists (Tier 2) and Senior IT Support Specialists (Tier 3) for resolution, when needed.
Requirements
Education: High school diploma or equivalent required.
Experience:0-1 years of IT support experience, Service Desk, or customer service required.
Certification: Certification from Microsoft or CompTIA preferred.
License: N/A
Other:Familiarity with HIPAA regulations and handling sensitive patient information is essential. Strong problem-solving skills under pressure. Capable of handling multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Ability to use telecommunication and ticketing systems effectively. Ability to sit, stand, and work at a computer for extended periods. Occasional exposure to high call volumes or peak periods requiring high flexibility. Listening skills: High degree of comprehension of the issues presented by customers. Customer service skills: Ability to understand and empathize with customer concerns/issues remaining committed to providing quality results. Positive service attitude. Troubleshooting skills: Ability to analyze issues and either determine root cause and identify appropriate solutions or appropriately escalate.
Key Skills:
Basic IT Troubleshooting:
o Ability to assist with technical issues, such as password resets, browser compatibility, and mobile app troubleshooting.
CRM or Ticketing Systems:
o Experience using customer relationship management (CRM) software or ticketing systems like ServiceNow to manage and document support inquiries.
Secure Communication Tools:
o Knowledge of secure email and messaging platforms to maintain HIPAA compliance.
Operating Systems and Devices:
o Understanding of Windows, MacOS, iOS, and Android systems to support users across various devices.
Data Security Awareness:
o Knowledge of HIPAA compliance and best practices for data protection.
Communication Tools:
o Familiarity with platforms like Webex, Microsoft Teams, or BeyondTrust (Bomgar) for virtual support.
Problem-Solving:
o Strong analytical skills to troubleshoot and resolve technical issues effectively.
US:FL:Fort Myers
$22.7-29.6 hourly 2d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Naples, FL
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-46k yearly est. 10h ago
IT Help Desk Associate
Florida Rural Legal Services 3.7
Technical specialist job in Fort Myers, FL
Florida Rural Legal Services, Inc. (FRLS) is a non-profit law firm that provides free civil legal aid to eligible individuals, families, and vulnerable communities across 13 Florida counties, as well as to farm workers statewide. Since 1966, FRLS has been dedicated to justice, offering legal services in housing law, family law, consumer protection, public benefits, elder law, disaster relief, education law, and more-at no cost to our clients. FRLS partners with community organizations and pro bono attorneys to provide quality advocacy, outreach, and education aimed at protecting the rights of those in need. For over 50 years, FRLS has been a steadfast advocate for justice. Learn more at *************
The IT Help Desk Associate is responsible for delivering first-level technical support to staff located in Fort Myers, Belle Glade, and Immokalee. This role includes troubleshooting hardware and software issues, assisting with system access, and escalating more complex technical concerns to senior IT personnel. The associate plays a vital role in ensuring reliable and efficient IT operations across these locations.
The IT Help Desk Associate works under the supervision of the Information Technology Director.
Requirements
Technical Support: Provide Tier 1 help desk support to staff in Fort Myers, Belle Glade, and Immokalee, including troubleshooting hardware and software issues, assisting with system access, and escalating complex problems to higher-level IT personnel.
Peripheral Setup: Set up and configure peripheral devices such as printers, scanners, and monitors to ensure proper functionality.
System Configuration: Assist in setting up computers on the network, ensuring connectivity and access to necessary resources.
Software Support: Provide support for Microsoft Office applications and other business software used across the organization.
Review Current Systems: Assess existing IT systems (business applications, PC software, and PC hardware) for any issues or inefficiencies.
Collaborate with Stakeholders: Work with employees and department heads to determine system requirements and identify areas for improvement.
Implementation Support: Assist the IT team in implementing new systems and updates, ensuring smooth integration and functionality.
Testing and Troubleshooting: Test new systems and enhancements and troubleshoot any issues that arise during or after implementation.
Training and Documentation: Provide user training and create documentation on how to use new systems and tools effectively
Monitor Performance: Continuously monitor system performance and recommend adjustments as needed to maintain efficiency.
Reporting: Gather reporting requirements and assist in designing and generating end-user reports from various business applications.
Onboarding and Offboarding: Assist with IT-related tasks during new hire onboarding and employee terminations, including account setup and equipment retrieval.
Additional: Other duties as requested.
Knowledge/Skills/Abilities
Analytical Skills: Strong ability to analyze data, systems, and identify areas for improvement.
Technical Proficiency: Knowledge of IT systems, PC software, PC hardware, and setting up peripheral devices.
Communication Skills: Ability to effectively communicate with IT team members, managers, and clients.
Writing Skills: Ability to write clear and concise documentation.
Problem-Solving: Strong problem-solving skills to identify and fix system issues.
Project Management: Ability to manage projects, including timelines.
Trainings and Presentations: ability to create and conduct user training and presentations.
Software Knowledge: Proficient in Microsoft Office applications (including OneDrive and SharePoint) and familiar with Help Desk software, data backup tools, and relational database concepts.
Education and Experience
1. Education: An associate's degree in computer science, Information Technology, or a related field is required.
2. Experience: Previous experience in a similar role, typically 2+ years. Experience with OneDrive and SharePoint is preferred.
Working Conditions
1. This position operates in a professional work environment.
2. May require work after hours or during the weekends.
Physical Requirements
1. Must be able to lift a maximum of 50lbs.
2. Traveling is required as needed.
Direct Reports
No direct reports.
Salary and Benefits
The starting salary for this position is $50,000. FRLS offers a very generous benefits package that includes 403(b) with employer-paid contribution; health insurance (medical, dental, and vision) for employees and their dependents; paid leave (up to 5 weeks of PTO, 2 personal days, and 13 holidays). FRLS IT Help Desk Associate operates in an in-office environment, requiring work in their assigned office five days a week.
Clearinghouse Education and Awareness website: HB531 | Florida Agency for Health Care Administration
$50k yearly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Cape Coral, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
in our FORT MYERS Office.
About Us:
TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth.
Tele Specialists Offers:
A great culture with a team environment
A fun, diverse work environment
A rapidly growing company with career advancement opportunities
Medical, Dental and Vision benefits
401k match
Paid Vacation
Leadership Training Classes
Mentorship Program
Tuition Reimbursement
About the Role:
Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems.
Duties and Responsibilities:
Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare.
Provide individual instruction and/or training to users on new or updated technologies. May train employees.
Performs routine technical assistance and maintenance duties.
Maintains and updates record keeping system; may document projects and maintain user instructions.
Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
Assists with research and development initiatives and in the implementation of new technologies.
Assists with the implementation of technology projects with moderate scope and impact.
Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Performs miscellaneous job-related duties as assigned.
Required to take after-hours on-call support on a rotating basis.
Education and Experience:
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc.
Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
Knowledge of current technological developments/trends in area of focus.
Records maintenance skills.
Ability to provide direction to staff to resolve technological issues.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community.
Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
Ability to analyze and resolve basic computer problems.
Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems.
Experience in a Healthcare IT, EMR support or similar setting preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at times.
$34k-57k yearly est. Auto-Apply 29d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical specialist job in Fort Myers, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-47k yearly est. 60d+ ago
Implementation and Technical Support Specialist
Fyisoft
Technical specialist job in Naples, FL
FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsoft's solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool.
We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture.
You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-going positive customer experience.
Key Characteristics
A craving for a high energy professional environment.
Team player with strong interpersonal and communication skills (oral and written).
Ability to appreciate strategic roadmaps while staying focused on the near-term tactical delivery items.
A professional that is driven to contribute to a team that is focused on business challenges and the bottom-line.
Detail oriented, proactive, problem solver and highly organized.
Willing to go the extra mile with a strong work ethic, self-directed and resourceful.
Requirements
5+ years Enterprise Accounting software implementation experience, preferably mid to enterprise accounting suites such as Oracle, NetSuite, Microsoft Dynamics.
Strong T-SQL skills (must be experienced at writing queries, triggers and views).
Must be experienced working with Microsoft servers; specifically, IIS and Microsoft SQL Server.
Related accounting expertise is required.
Experience with Microsoft SSIS a plus.
Experience with administering Microsoft SQL Server Management Studio a plus.
Ability to understand customer business problems and processes; translate the defined customer needs into concise and clear requirements; and formulate the requirements into software solutions.
Must work well as a team member and individually.
Ability to manage multiple projects and tasks.
Excellent interpersonal and communication (verbal and written) skills.
Job Responsibilities
Perform installation and ETL configuration of the FYIsoft software during implementation.
Lead user training sessions, as needed.
Effectively and efficiently manage multiple tasks and priorities.
Document implementation and support activities and work independently or collaborate with other team member to resolve issues quickly.
Troubleshoot issues reported and perform thorough research to arrive at an effective solution to the problem.
Provide remote technical support to our customer and partner base in a timely and effective fashion to achieve high customer satisfaction.
Participate in testing of new software releases.
Contribute to product development by providing user feedback and observations from customer support.
Company Benefits
Paid Time Off and Holidays
401(k) Plan with Company Participation
100% Company Paid Employee Health, Dental, Life and Short Term Disability Insurance
Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check.
$110-$125K/year commensurate with experience
No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO
$34k-58k yearly est. 60d+ ago
Systems Specialist
Modern TEK Solutions LLC
Technical specialist job in Fort Myers, FL
Systems Specialist
About Us
Modern Tek Solutions is locally owned and operated in Southwest Florida and is a leading provider of technology solutions, specializing in low voltage infrastructure and network services. We pride ourselves on delivering high-quality services to our clients, ensuring seamless communication and connectivity in today's fast-paced digital landscape.
Our Mission
To implement tailored and extraordinary modern-day technology, while achieving complete customer satisfaction in all of Florida.
Job Summary:
The Systems Specialist is responsible for supporting, maintaining, and troubleshooting customer-facing systems installed by Modern Tek Solutions. This role focuses on post-installation support, system stabilization, and ongoing technical assistance for systems such as CCTV, AV, access control, and networking.
The Systems Specialist works closely with the Lead Systems Specialist and Service teams to ensure systems operate reliably and meet customer expectations. This position may include remote system access or field-based depending on system needs and project requirements.
Responsibilities:
Provide technical support and troubleshooting for customer systems including CCTV, AV, access control, and networking.
Assist with post-installation system testing, validation, and optimization.
Diagnose and resolve system performance, connectivity, and configuration issues.
Support system upgrades, expansions, and minor modifications.
Assist Service and Project teams with technical input as needed.
Perform limited on-site visits for system support when required.
Document system issues, resolutions, and configurations accurately.
Follow established technical standards and best practices.
Escalate complex issues to the Lead Systems Specialist as appropriate.
Maintain professional communication with internal teams and customers.
Qualifications:
2-4 years of experience supporting low-voltage or integrated systems.
Working knowledge of CCTV, AV systems, access control, and basic networking concepts.
Certifications preferred, CompTIA A+, Network+, Security+, Linux+, Tech+, and Project+
Ability to troubleshoot hardware, software, and connectivity issues.
Familiarity with IP-based systems and networked devices.
Strong problem-solving skills and attention to detail.
Ability to manage multiple support tasks effectively.
Clear communication skills and professional demeanor.
Willingness to learn and develop technical expertise.
Physical Requirements:
Combination of office-based, remote, and field-based work.
Ability to travel to customer sites as required.
Ability to lift and carry up to 50 pounds.
Ability to work in active jobsite or operational environments.
Ability to work flexible hours during system issues or support needs.
Additional Company Information:
This is a full-time position offering:
Paid time off
Sick days
401K with 3% matching
Medical, dental, vision, and long-term disability coverage
Yearly profit-sharing bonus*
Modern Tek Solutions is an Equal Opportunity Employer and promotes a Drug Free Workplace.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the description at any time or to reasonably accommodate individuals with disabilities.
$66k-97k yearly est. 20d ago
BAS - Technical Support
Controlsjobs
Technical specialist job in Fort Myers, FL
BAS Technical Support - Fort Myers, FL
The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members.
ABOUT COMPANY:
Established 25+ years ago
20+ Employees
Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere.
Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors.
POSITION:
Technical Support
LOCATION:
Ft. Myers, Florida
RESPONSIBILITIES:
Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations.
Resolve customer issues or problems in a manner that is consistent with company values.
Create configurations, graphics, and drawings for Sales Orders.
Maintain product and application knowledge.
Meet or exceed project goals.
OFFERED:
Competitive Pay
Benefits (offered after 90-day probationary period):
401k - offered after 90 days, matches up to 4%
Excellent Holiday and Vacation pay
Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually)
Dental and Vision
$30k-52k yearly est. 60d+ ago
Mobile Phone-Computer Repair Technician & Customer Service
Ubreakifix Naples/North Naples/South Naples 3.6
Technical specialist job in Naples, FL
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Training/Certification on-the-job
Monthly sales commissions
Job SummaryuBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices. Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks.
Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality.
We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements. We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products.
Job Purpose:
Serves customers by providing the best solution and experience for their technology repair needs.
Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop! Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site.
Minimum requirements
Previous 1-3 years experience as cellphone/computer repair technician
Sales experience a plus
Strong troubleshooting and analytical skills
Strong written and verbal communication skills
We are a drug-free workplace
Proven ability to learn new, required skills to ensure the best possible customer experience
Basic computer skills
Strong organizational and time management skills
Great attention to detail
Ability to work well with others in a small, close-knit team
Ability to study and become Samsung, Google and Asurion certified
Current FL driver license and reliable transportation
Tasks and Responsibilities
Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
Assist customers from the initial check-in process all the way through to the completion of their repair
Provide recommendations for problem resolution
Diagnose, troubleshoot and repair devices
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Provide additional recommendations for accessory up-selling
Ensure that all repairs meet or exceed uBreakiFix quality standards
Greet customers in a friendly, professional manner and maintain a positive work environment
Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
Maintain the cleanliness and professional appearance of the store
Must pass routine illegal drug and felony background checks to remain employed
Able to keep your composure when faced with multiple deadlines
Preferred Skills affecting Starting Pay
Previous positive ubreakifix work experience a major plus!
Previous cellphone/smartphone repair technician experience with any repair company with positive references
Previous computer repair technician experience with any repair company with positive references
Computer repair certifications
Apple/Mac repair certification
Microsoft repair certification
Samsung repair technician certification/experience
Google repair technician certification/experience
Asurion repair technician certification/experience
Compensation: $13.00 - $24.00 per hour
uBreakiFix is the nationwide leader in professional same-day electronics repairs-including iPhone , Samsung , PC, Mac, iPad, and other tablets and cell phones. Our professionally trained and certified technicians provide fast and affordable iPhone repairs, cell phone screen replacements, and all fixes for PCs, Macs, and tablets. With 836 locations in all, we have more than a decade of experience diagnosing and fixing everything from Samsung issues to iPad screen replacements.
$13-24 hourly Auto-Apply 60d+ ago
Integrated Pest Management (IPM) Specialist
Imperial Golf Club Inc. 3.7
Technical specialist job in Naples, FL
Job DescriptionIntegrated Pest Management (IPM) Specialist
Imperial Golf Club - Naples, Florida
About the Role Imperial Golf Club is seeking an Integrated Pest Management (IPM) Specialist to oversee and perform all pesticide applications across our two 18-hole golf courses and clubhouse grounds. This is a hands-on, working position responsible for ensuring safe and effective pest management practices while supervising two IPM Technicians.
This role is critical to maintaining the health, safety, and playability of our courses and requires someone who is self-directed, detail-oriented, and committed to excellence. The IPM Specialist will report to the First Assistant Superintendent and Golf Course Superintendent and will take ownership of all IPM-related operations, equipment, and compliance.
Key Responsibilities
Perform and oversee pesticide applications across golf courses and grounds
Supervise and train two IPM Technicians in safe handling and application practices
Maintain pesticide inventory, equipment calibration, and compliance with state and federal safety standards
Identify and treat pest, weed, and turfgrass disease issues
Ensure environmental and personal safety in all IPM operations
Qualifications
Valid Florida Pesticide Applicators License (or ability to obtain within 6 months)
Agricultural degree preferred; 5-6 years of turfgrass experience may qualify
Strong knowledge of pesticide applications, turfgrass science, and safety standards
Ability to train, supervise, and lead a small team
Highly self-motivated and detail-oriented, with strong problem-solving skills
Compensation & Benefits
Competitive base salary
Health, Dental, and Vision Insurance
Company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
401(k) Retirement Plan with company match
Paid vacation, Sick and holiday time
About Imperial Golf Club
Imperial Golf Club, located in Naples, Florida, is a premier private club featuring two championship 18-hole golf courses, a newly renovated clubhouse, and a welcoming, team-oriented culture. We are proud to offer opportunities for professional growth and a supportive environment where employees are recognized and valued.
The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Equal Opportunity Employer
Drug-Free Workplace
We participate in E-Verify
$67k-82k yearly est. 21d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical specialist job in Fort Myers, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
Install Specialist (Access Control)
Integrated Openings Solutions
Technical specialist job in Bonita Springs, FL
Installation Specialist-Low Voltage (Access Control & Video & Automatics) Department: Operations Job Type: Full Time Job Level: Intermediate (3+ years of experience) Integrated Openings Solutions, LLC (“IOS”) is a commercial and architectural openings solutions company. We provide industry-leading commercial doors and hardware products and cutting-edge physical security systems to help make buildings smart, safe, aesthetically pleasing, code compliant, and sustainable. Job Summary
The Low Voltage Installation Specialist is responsible for the installation and maintenance of access control and CCTV systems as well as automatic doors. This role involves ensuring that installations are completed accurately, efficiently, and in compliance with industry standards and company policies. The Low Voltage Installation Specialist will also be responsible for troubleshooting installation issues and providing excellent customer service. Duties/Responsibilities
Duties and responsibilities will include, but are not limited to:
Installing access control and video surveillance systems according to specifications and industry standards.
Assembling and wiring equipment including power supplies, controllers, card readers, IP cameras, door operators, ADA equipment,
Readjust equipment, repair or replace inoperative equipment and test for operation
Reading and interpreting blueprints, design drawings, and installation instructions and manuals.
Ensuring installations are completed accurately and efficiently.
Troubleshooting and resolving installation issues.
Conduct tests to ensure all newly installed systems and component devices are operational.
Communicating effectively with clients and team members to ensure customer satisfaction.
Maintaining tools and equipment in good working condition.
Adhering to safety standards and company policies during installations.
Providing training and guidance to junior installation staff.
Preparing and submitting installation reports and documentation.
Present a professional image both in personal and vehicle appearance.
Other duties as assigned.
Minimum Requirements
High school diploma or equivalent.
Minimum of 4 years with a preference for up to 7 years' experience in Access control and/or Automatics
AAADM Certification
Strong understanding of installation techniques and industry standards.
Excellent problem-solving skills and attention to detail.
Solid mechanical and electrical aptitude.
Ability to read and interpret blueprints, design drawings and installation instructions and manuals.
Strong communication and interpersonal skills.
Ability to plan, organize and prioritize work paying close attention to details.
Must be able to keep client and company matters and information strictly confidential and organized.
Must have excellent customer service skills.
Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
A valid state driver's license, without restrictions, is required.
Preferred Qualifications:
Low Voltage Trade School diploma OR low voltage background
Understanding of computer networking and IP addressable devices. CCNA Certification is highly valued.
OSHA 10 or 30 certification
Experience / Training / Certification for any of the following PACS systems: Salto, Gallagher, Brivo, Kantech, Lenel…
Experience / Training / Certification for any of the following Video Surveillance systems: Avigilon, Milestone, ExaqVision, American Dynamics, Hanwha, Salient, Axis…
Experience working on construction jobs
Supervisory Responsibilities
None
Physical Requirements
Prolonged periods standing and working on installations.
Must be able to lift up to 50 pounds at a time.
Must be able to work in various environmental conditions.
$33k-54k yearly est. 60d+ ago
Installation Specialist - Low Voltage (Access Control, Video & Automatics) (ID#470)
Volarify
Technical specialist job in Bonita Springs, FL
Installation Specialist - Low Voltage (Access Control, Video & Automatics)
Job Type: Full Time
About Our Client Our Client is a leading commercial and architectural openings solutions company at the forefront of building innovation. We provide industry-leading commercial doors and hardware products along with cutting-edge physical security systems to help make buildings smart, safe, aesthetically pleasing, code compliant, and sustainable. Join a team where technology meets craftsmanship, and your expertise directly contributes to creating secure, intelligent spaces.
Job Summary
The Low Voltage Installation Specialist plays a vital role in implementing state-of-the-art security solutions. You'll be responsible for the installation and maintenance of access control and CCTV systems as well as automatic doors. This position offers hands-on work with advanced technology while ensuring installations are completed accurately, efficiently, and in compliance with industry standards and company policies. You'll troubleshoot complex installation challenges and deliver excellent customer service that builds lasting client relationships.
What You'll Do
Your duties and responsibilities will include, but are not limited to:
Installing access control and video surveillance systems according to specifications and industry standards
Assembling and wiring equipment including power supplies, controllers, card readers, IP cameras, door operators, and ADA equipment
Readjusting equipment, repairing or replacing inoperative equipment, and testing for operation
Reading and interpreting blueprints, design drawings, and installation instructions and manuals
Ensuring installations are completed accurately and efficiently
Troubleshooting and resolving installation issues
Conducting tests to ensure all newly installed systems and component devices are operational
Communicating effectively with clients and team members to ensure customer satisfaction
Maintaining tools and equipment in good working condition
Adhering to safety standards and company policies during installations
Providing training and guidance to junior installation staff
Preparing and submitting installation reports and documentation
Presenting a professional image both in personal and vehicle appearance
Other duties as assigned
Minimum Requirements
High school diploma or equivalent
Minimum of 4 years with a preference for up to 7 years' experience in Access control and/or Automatics
AAADM Certification
Strong understanding of installation techniques and industry standards
Excellent problem-solving skills and attention to detail
Solid mechanical and electrical aptitude
Ability to read and interpret blueprints, design drawings, and installation instructions and manuals
Strong communication and interpersonal skills
Ability to plan, organize, and prioritize work paying close attention to details
Must be able to keep client and company matters and information strictly confidential and organized
Must have excellent customer service skills
Ability to work on-call on a rotational basis covering after hours & weekend emergency calls
A valid state driver's license, without restrictions, is required
Preferred Qualifications:
Low Voltage Trade School diploma OR low voltage background
Understanding of computer networking and IP addressable devices. CCNA Certification is highly valued
OSHA 10 or 30 certification
Experience / Training / Certification for any of the following PACS systems: Salto, Gallagher, Brivo, Kantech, Lenel…
Experience / Training / Certification for any of the following Video Surveillance systems: Avigilon, Milestone, ExaqVision, American Dynamics, Hanwha, Salient, Axis…
Experience working on construction jobs
Supervisory Responsibilities
None
Physical Requirements
Prolonged periods standing and working on installations
Must be able to lift up to 50 pounds at a time
Must be able to work in various environmental conditions
Why Join Our Client?
This is an outstanding opportunity for a skilled installation professional to work with cutting-edge security technology in a dynamic, growing company. You'll be part of a team that values expertise, safety, and quality workmanship while working on diverse projects that keep you engaged and continuously developing your skills.
$33k-54k yearly est. 51d ago
Information and Database Specialist
RCMA 4.4
Technical specialist job in Immokalee, FL
Deadline: January 30, 2026
MISSION:
Redlands Christian Migrant Association (RCMA) is a nationally recognized non-profit leader in childcare and early education. RCMA operates more than 53 centers and 3 charter schools, with a staff of 1,400 employees, in 18 Florida counties. We have grown over the years through our policy of hiring from the communities served, forging a strong bond between parents and RCMA caregivers, teachers, and staff.
WHY WORK FOR US?
Would you rather have a fulfilling career than just a “job”? At RCMA, we feel lucky to work in fulfilling roles every day. Like one big family, we work hand in hand with families who need allies on their journey toward big dreams. Through empathy and compassion, we help cultivate a sense of dignity and pride in these valuable members of society and provide them with resources for growth. If this sounds like a family you'd like to become a member of, we'd love to hear from you!
PURPOSE OF POSITION: Ensures delivery of efficient and high-quality services to children and families through simplifying and streamlining entry and data tracking for informing families and program improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; however, other duties may be assigned.
Receives, reviews, and enters data into a computer system or tracking database according to established procedures using (GoEngage) and/or Enhance Field System Modernization (EFS Mod) database.
Creates and maintains child and family files for all funding sources in designated and locked file cabinet(s), while ensuring the confidentiality of the collected and stored data is maintained.
Completes application and determines family's eligibility for School Readiness (SR) and Voluntary Prekindergarten (VPK) child care programs. Completes re-determinations as required.
Reviews child Sign In/Out forms for completeness in preparation for the Center Coordinator to reconcile and approve attendance rosters.
Submits (SR) and (VPK) attendance rosters to the Program Data Analyst by the 1
st
of each month.
Generates statistical reports to compare, analyze, and verify data entered with source documents. Distributes reports to center, area, and statewide staff as appropriate.
Serves as the primary liaison between the Center, (GoEngage), (EFS Mod) and Database Administrators throughout the organization.
Meets weekly with Center staff regarding analysis of database reports.
Attends required data entry and eligibility trainings and meetings and provides input to enhance systems.
Adherence to all RCMA funding and DCF requirements
MANDATORY QUALIFICATION REQUIREMENTS/EDUCATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while exercising independent judgment and discretion under the general supervision of the Center Coordinator. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must meet age, medical, moral character, and any other requirements for childcare as required by Florida Statutes. Some overnight travels and weekends may be necessary to complete the requirements.
If School Readiness, DCF 45 hours would be required if the employee would work directly with children or is unsupervised with children.
MINIMUM EDUCATION AND EXPERIENCE:
High school diploma or GED.
3 to 5 years of work experience in a data entry position which provides the desired knowledge, skills, and abilities necessary to perform the position's essential duties and responsibilities.
Computer literacy and data entry experience.
Knowledge of records management procedures.
Knowledge of computer software, including Excel and Word.
Knowledge of (GoEngage) and (EFS Mod) database systems is a plus.
Skills in the use of basic office equipment.
Customer service skills and sensitivity to staff and families.
Communicates clearly and effectively, both orally and in writing.
Ability to perform mathematical calculations.
Ability to demonstrate detail orientation.
Ability to enter accurate information into an automated database
Ability to demonstrate excellent organizational and follow-up skills.
Ability to provide customer service effectively and courteously under normal or high-pressure circumstances.
Detail-oriented and possess skills in keyboard and calculator touch systems.
Carry out multiple tasks and meet deadlines.
RCMA is an equal opportunity/affirmative action employer and a drug‑free workplace.
All candidates selected for employment are required to successfully complete a Level 2 fingerprint-based background screening. Additional information is available on the Care Provider Background Screening Clearinghouse Education and Awareness website at the link provided.
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How much does a technical specialist earn in Bonita Springs, FL?
The average technical specialist in Bonita Springs, FL earns between $54,000 and $117,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Bonita Springs, FL