Technical specialist jobs in Jenison, MI - 402 jobs

States considered: Michigan Role Description The animal research technician is a critical role in day-to-day animal facility operations and portfolio execution. This position will support Companion Animals in a research environment at the Zoetis Richland site. Primary species of responsibility are companion animals (dog and cat) but may also include cross-support with other species. Technicians must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and Institutional Policies. This role performs all phases of clinical and preclinical studies associated with the discovery and/or development of animal health products. Weekend and holiday work is expected and performed on rotation. Responsibilities: Assists with all aspects of study execution including in-vivo study protocol review, biological sample collection, and data collection in accordance with regulatory requirements. Performs a variety of animal activities including but not limited to animal husbandry, animal treatments, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies. Cleaning and disinfecting animal areas. Carries out duties according to protocol and applicable SOPs. Utilizes knowledge of how functional areas interact in the completion of research protocols. Provides communication with and assistance to the lead technicians, managers, and researchers. Assist and support the clinical veterinarians with all aspects of veterinary care. Provide training in standard animal procedures which may include study execution. Contributes to continuous improvement and shares knowledge and expertise with others in work group and business lines. Qualifications: High school diploma + 4 years related experience or education combined Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks Demonstrated math and reading comprehension required. Desirable attributes: Veterinary technician license/certification AALAS Certification Previous experience in an in vivo research setting. Proven track record of working well in a team setting Physical Requirements: Ability to lift 40 pounds Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

TEKsystems is looking for Desktop Technician for one of our top clients in the Grand Rapids, MI area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills & job description below. Top Skills 1. 1-3 years of Desktop Support 2. Experience with Deployments & Reimaging hardware & network troubleshooting 3. Hardware support like laptops, desktops, printer, mobile devices, handhelds scanners *Job Duties* Our client is a looking for Desktop Technician to work in a fast paced manufacturing environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation setups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. They will work with Windows computers, Printers, and more *If you are interested in this role, please apply!* *Job Type & Location*This is a Contract to Hire position based out of Grand Rapids, MI. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Grand Rapids,MI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Are you passionate about financial technology, problem-solving, and delivering outstanding client experiences? We're looking for a Cards and Payments Project Support Specialist to join our team and support credit unions with card services, RTP, FedNOW, and bill pay-related projects. In this role, you'll serve as a product expert, coordinate project details between vendors and internal teams, deliver training, provide high-quality client support, and help ensure smooth conversions and platform changes. If you enjoy working in a collaborative, fast-paced environment and are excited about the future of money movement, we want to meet you! What You'll Do * Support and coordinate projects involving plastics, RTP, FedNOW, and bill pay services * Provide client training and day-to-day software support * Collaborate with credit unions, vendors, programmers, and internal teams * Become a product expert for internal teams to assist with client interaction * Maintain project tracking documentation and support team resources * Assist with testing and verification of programming changes What You Bring * 1-2 years office or financial services experience (degree preferred) * Strong customer service skills and comfort working with technical teams * Excellent communication, problem-solving, and multi-tasking abilities * Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) * Experience with CU*BASE is a plus * Proven attention to detail and accuracy Why You'll Love Working With Us You'll be part of a collaborative, mission-driven team that supports credit unions nationwide. We believe in cooperative values, continuous learning, and empowering our employees to grow their skills. What is CU*Answers? CU*Answers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership! Requirements WORK ENVIRONMENT & PHYSICAL ACTIVITIES CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. NOTICE This is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be. CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.

Responsible for executing technical support activities for GMP Finishing Operations in a multi-product, Fill/Finish CDMO facility. Activities include cross-functional deviation investigations, CAPAs, AIs, targeted innovations, audit support, and overall plant performance. This position will work closely with Quality as well as Operations, Continuous Improvement and Project Management to support site objectives. This role may work overtime and/or an on-call schedule for technical supports and site deviation analysis, as needed. Non-Negotiable Requirements: Bachelor's degree in life sciences or equivalent training and/or experience is necessary. 1-2 years of relevant experience in pharmaceutical manufacturing is required. Strong skillset in root cause analysis, technical writing and CAPA in a GMP environment and/or related LEAN/six-sigma experience. Preferred Requirements: Previous experience in a CMO and sterile filling is preferred. Knowledge of QA principles and procedures in a pharma, biopharma, and/or biotech manufacturing environment. Responsibilities Include (but are not limited to): Work closely with respective team members from Operations, Engineering, Maintenance, Project Management and Quality to ensure all documentation (and respective data) is gathered in an expeditious manner for timely completion of deviation investigations. Ensure appropriate risk analysis, root cause and corrective action tools and identification is used for all deviation investigations. Author and revise site procedures in a timely manner to address CAPA and corrective actions for deviation investigation and/or site continuous improvement projects. Assist implementations of targeted new technologies and procedures. Assist in audit checks for the building and equipment as necessary Assess, evaluate, and provide immediate corrective actions for GMP discrepancies and intra batch process monitoring, analysis, and reporting. Serve as first line of defense for all manufacturing excursions, GMP lifecycle management of execution level process data, providing for unit operation (formulation, sterile filling, inspection/labeling). Support strategic plans for process and plant improvements in order to increase efficiency and manage costs. Stock PPE as necessary Maintain vision of the production floor and equipment. Send Technical Notes to update Maintenance and Management. Utilize eMaint to compare and verify calibration for equipment. Train employees on cleaning and corrective actions for equipment. Effective cross-functional collaboration with Quality, Continuous Improvement, MSAT, AMAs, Operations Supervision and Management. Assist engineering and validation with implementation, commissioning, and validation of process equipment. Take corrective action by thinking creatively and problem solving to develop innovative solutions based on sound scientific analysis. Initiate revisions to cGMP procedures, and master batch records as applicable. Initiates daily, weekly, and monthly site quality metrics and trend reviews. Assists in the review and approval of Validation documents and site change controls. Full job description available during formal interview process. What Sets GRAM Apart from Other Employers: MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums! Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year! PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs! WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose. PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility! PAY: Depends on Experience and is discussed during the interview process. If you meet the required criteria listed above, GRAM welcomes you to apply today!

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Grand Rapids, Michigan, United States, Muskegon, Michigan, United States Job Description: Johnson & Johnson MedTech, Electrophysiology, is recruiting a Regional Technology Specialist to join our team in Western Michigan. Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *******************/. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers. Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. Maintains Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 5 years of relevant professional work experience. Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. Do you have a valid driver's license issued in the United States? Must be willing and able to travel up to 70% overnight locally, regionally, and nationally. Preferred Qualifications: Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. Managerial / supervisory experience. Live in the assigned geography. Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's what you can expect: Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Services include performing the duties of a Telephony Analyst and Billing Data Entry Clerk for multiple NTS services. Candidates must be able to professionally work with clients while diagnosing technical and billing issues and take aggressive and independent action to correct system issues. Proficiency in service management tools such as BMC Remedy, MS Outlook, SharePoint and Changepoint are also required. Technicians will be part of an established team and trained by senior team members. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Ability to function independently by following establishing policies, procedures and practices when handling questions, problems and challenges presented by customers. Ability to flexibly manage work flow operations to meet or exceed SLOs and customer needs and expectations. Ability to make decisions independently and to communicate effectively to peers and management. • Identifies, researches, and resolves Telephony Billing Issues. Responds to telephone calls, email and personnel requests for support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answers questions or resolves telephony problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of telephony hardware and software, including ordering and installation. • Strong communication skills. • Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Ability to work in a team environment. Years of Experience: Additional Information All your information will be kept confidential according to EEO guidelines.

UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufacturers in the world. The Company's single-use and single-patient devices and components are used in a wide range of medical devices and packaging for minimally invasive surgery, infection prevention, wound care, wearables, orthopedic soft goods, and orthopedic implants. UFP Technologies, Inc. offers a competitive benefits package, including but not limited to: * Medical, Dental, Vision, Life, Disability Insurance * 401K with a matching contribution * Paid time off, Paid holidays, Employee discounts and much more! Location: This position will be on-site full-time in Grand Rapids, MI. The position holder will need to be within commuting distance (within 45 min). Helpdesk Technician Summary: The Helpdesk Technician will be responsible for supervising the helpdesk system on a daily basis by addressing issues as they are received. Interacts with employees to troubleshoot and resolve IT-related complications while providing excellent customer service and communication. Supports Active Directory and Office 365. Helpdesk Technician Essential Duties and Responsibilities: * Establishes and maintains a working knowledge of the system's screens, navigation, procedures, and processing requirements. * Supervises the day-to-day operations of the helpdesk system. * Fields incoming requests; acts as a dispatcher, escalating calls where appropriate and coordinating timely resolutions to users' problems. * Assists with handling 1st tier issues, answering users' inquiries regarding computer software and hardware operation to resolve problems. * Installs and troubleshoots desktop hardware, printers, phones, etc. * Installs and troubleshoots Windows 10 / 11 Operating Systems including installing desktop applications. * Communicates clearly any technical solutions in a user-friendly, professional manner. * Performs consistent follow-up with users to ensure complete resolution and user satisfaction. * Creates and manages user security in Active Directory and business applications. * Performs all other duties as assigned or needed. Helpdesk Technician Qualification Requirements: * High School diploma, or general education degree (GED), and * 1 - 2 years' experience supporting Windows 10 / 11, including software and driver installation preferred. * Working knowledge of Active Directory needed. Must have experience creating and modifying users. * Experience in a customer service environment required. * Must have a solid understanding of network protocols (i.e. DNS, DHCP, and TCPIP). * Must have a working knowledge of network hardware such as switches, firewalls, access points, etc. * Experience/familiarity with the following desired: * Switches and routers (preferably Cisco) * A+, Network+, or Security+ certifications UFP Technologies, Inc. is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled. #UFP #MI #LI-Onsite

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. Sr positions provide training and mentor Level I and II teammates. SR Tech Support Specialists act as subject matter exports for Tech Support applications, and complete large projects with little management oversight. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC -related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. Resolves or troubleshoots computer problem areas and provides maintenance for PC equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems. * Issues that may require coordination with additional I.S. teams. * Issues that may require enterprise level application technologies. * Issues that may require GPO policy additions/edits. * Assisting with business process redesign and documentation, as it relates to the implementation and use of new technology. Programs, Installs and Troubleshoot Printers: * Unboxing, assembling and installing new printers. * Configuring printers to work on the network and work with analyst on application setup. * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. * Projects Coordination * Assist the Manager with small to medium project management related activities. * Attend Project meetings related to assigned projects: * Discuss and understand customer workflow. * Recommend computer equipment to meet customers' needs. * Map out placement of equipment based off workflow and needs. * Participate with other teams related to project: * Work with analyst teams on application install * Work with analyst teams with printer configuration * Work with Network Admin Team to verify proper network capabilities at install location (VLAN, open ports etc.). * Coordinate with other project team members to complete Tech Support tasks. * Implement tasks assigned in timeline determined during project meetings. * Completes large projects independently with little management oversight. ex. new construction projects. Information Technology Enterprise Application * Acts as a subject matter expert and provides support and maintenance for Tech Support applications. * Provides training of applications to Tech I and Tech II. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. * Provides IT support for MacBooks, iPads, iPhones, and Android Devices. * Basic Cisco switch diagnostics and programming. * Basic Active Directory additions, deletions, and maintenance. * Receive hardware/software in Peoplesoft as orders arrive and auto assign those associated work orders in Ticket Management. * Create, modify, and add computer based Group Policies to Beacon Endpoints. * Generate quotes for the organization for hardware/software. * Create and modify Purchase Orders in Peoplesoft for hardware/software. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * Bachelor's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university is preferred. Four or more years of progressively responsible experience using computer hardware and software applications pertinent to Beacon Health System is required. Knowledge & Skills * Requires technical knowledge of computer operations. * Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software. * Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations. * Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment. * Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and department co-workers in a professional, clear, courteous and responsive manner. * Requires an understanding of the problems that technology creates and the ability to work with current trends to provide viable solutions. * Act as a subject matter expert and provide support and maintenance for Tech Support applications. * Requires project management skills. Working Conditions * Works in an office environment. * May experience some mental/visual fatigue due to continued use of computer equipment. * Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines. * Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the department. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.Responsibilities • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases • Review and process tool warranty requests • Address any potential issues with orders including screening for fraud, resolving shipping errors, making sure orders are sent to our Fulfillment department, and processing returns • Help troubleshoot issues users may experience on Tekton.com • Contribute to making Tekton.com an exceptional experience for end users • Review and process orders and payments Indicators of a good match for this role • You are aligned with Tekton's philosophy, ways of thinking, and work style • You are authentic, helpful, and personable • You are able to work at a fast pace, easily switch between tasks, and manage multiple requests at once • You are able to use good judgment when resolving issues with end users or other parties • You have exceptional values, including honesty, integrity, and empathy • You have excellent communication skills Baseline qualifications • Knowledge of hand tools and their applications • Experience in customer service, data management, or related fields • Eligible to work in the United States without visa sponsorship Pay range $50,000 - $65,000 per year Benefits package Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement. Location and hours This is a full-time salaried position located in Grand Rapids, Michigan. Direct supervisor Head of User Services How to apply ***************************************************************************************************************** About the department The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.

Are you looking for an organization that empowers its team members to learn, grow and make a genuine impact? Is work/life balance important to you? At Kawasaki, we offer this and so much more. The Engine Division of Kawasaki Motors Corp, headquartered in Grand Rapids, MI has an opening for an IT Help Desk Analyst based in Grand Rapids, MI. As an IT Help Desk Analyst, this position will accept end-user contacts in the office or on a rotational on-call schedule to gather requirements, procedures, and problems while responding to Help Desk Calls and Cases. This role will resolve and ensure the proper functioning of computer systems and office productivity equipment capabilities, workflows, and operations. This position will assist end-users in resolving and learning to use various IT systems, software, office productivity hardware, and audio/visual equipment. Responsibilities: * Follow all company IT Policies & Procedures, Quality, Environmental, and Production System compliance regulations. * Display appropriate proficiency with computers and computer applications, including Windows and MacOS operating systems, Microsoft Office 365 suite of products, Salesforce and related products, Cisco networking equipment and software, Amazon web services products, and internally built applications. * Quickly diagnose and correct minor and intermediate issues with hardware and software and create instructional materials as needed. * Able to understand the underlying workflow requirements for various departmental interfaces. * Understand standard business systems (i.e., ERP, CRM, communications (both digital and analog). * Accept Help Desk calls on-site or remotely for all products, systems, and software that the Engines Division IT team supports. * Provide on-site staff and remote end-users with assistance solving computer-related problems, such as hardware malfunctions and software program issues. * With oversight, maintain and monitor computer programs and systems, correcting errors and making necessary modifications and/or recommend changes. * Using initiative, document and revise system procedures, test procedures, and departmental standards. * Assist in the review of programs and systems before operational deployment. * Maintain continual working knowledge of technology trends through manuals, periodicals, and technical reports to meet staff and end-user requirements. * Perform basic to intermediate network support and security activities. * Evaluate and recommend computer software or hardware needed to set up, improve, or alter existing business and end-user systems. * Install and maintain new and existing equipment. * Train users and answer questions. Education and Experience: * Bachelor's degree in computer-related field with two years of experience or two-year associate degree with four years of experience. * Knowledge of or experience with Cisco Meraki networking equipment (can include, but is not all-inclusive: Wireless Access Points, Switches, Web console), Palo Alto firewall equipment and Global Protect VPN software, and SolarWinds management console. * Experience installing, configuring, and administering network technologies. * Experience with network and managing wiring runs. * Experience across multiple PC manufacturers and models, peripherals, and equipment. * Experience with Windows 10, Windows 11, Windows Server 2019 and above, Microsoft 365 applications, Active Directory, MacOS v10.x and above, and Salesforce and associated products. * Experience with disaster recovery processes. * Experience with virus and malware protection and eradication. * Experience with security analysis and implementation of recommendations. * Experience with monitoring Quality of Service (QoS) across the network, making recommendations for improved performance, and implementing changes. * Experience with monitoring network performance and implementing changes to optimize performance. * Strong attention to detail. * Maintain high level of confidentiality. Who We Are: The Engine Division of Kawasaki Motors Corp, headquartered in Grand Rapids, MI supports 4 cycle engines commonly used in the lawn and garden industry. Please visit ********************************** for more information on Kawasaki Motors full product line. What We Offer: Your health and wellness are important to you - and to us. That's why we provide a comprehensive benefits program designed for you (and your family) in mind. * Good work/life balance. * Medical, dental, and vision plans * Flexible Schedules * Summer Hours * Referral Program * Employee Assistance Program * Life insurance * Flexible spending account * 401K * Generous Time off * Educational Assistance * Ongoing training and development * Team member product purchase program

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center. Powered by JazzHR RlsWKFEMYU

Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care. Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds. Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health. The Radiopharmacy Support Technician assists in the manufacturing of sterile radioactive drug products in compliance with cGMP, radiation safety, and aseptic processing standards. This role performs routine and non-routine support activities, including cleaning and preparation of cleanroom environments, material preparation, environmental monitoring, and final product packaging and shipping. The technician ensures accurate documentation of production activities, adheres to safety protocols for handling radioactive materials, and assists in cleaning, sanitization, and inventory management to maintain a compliant and controlled environment. This position requires attention to detail, the ability to follow strict procedures, and a commitment to ensuring product quality and patient safety in a regulated manufacturing environment. By ensuring seamless facility operations and compliance with regulatory and quality standards, this role contributes directly to BAMF Health's commitment to delivering innovative and high-quality radiopharmaceuticals for precision healthcare. Duties and Responsibilities, including but not limited to: Maintain controlled and classified environments as outlined by the BAMF Health Quality Management System and under supervision as required by State and Federal law Cleaning and preparation of ISO 8, 7, and 5 environments for routine purposes, as well as in preparation of radiopharmaceutical production Upkeep of site inventory, including cycle counting, kit preparation, and order requests Perform radiation safety checks and tasks Perform Environmental Health and Safety checks and tasks Perform quality system checks and tasks Packaging and occasional delivery of unit doses to customer Accurately complete applicable documents and records Other duties as assigned Basic Qualifications: High-School Diploma or GED required Preferred Qualifications: Familiarity with cleanroom processes as they relate to gowning and cleaning or experience functioning in a highly regulated environment preferred Experience with GDP (good documentation practices) preferred Schedule/Compensation Details: Employment Status: Full time (1.0 FTE) Weekly Scheduled Hours: 40 Hours of work: Night Shift- Starting as early as 10:00 PM Days worked: Monday to Friday At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include: Employer paid High Deductible Health Plan with employer HSA contribution Flexible Vacation Time 401(k) Retirement Plan with generous employer match Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection Free Grand Rapids downtown parking Disclaimer BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health. BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.

Elevate Patient Financial Solutions has an exciting career opportunity available as a Help Desk Analyst Tier I. This position will be located in Grand Rapids, MI. The Full Time/Part Time schedule for this role will be Monday through Friday 7 AM to 4 PM or 8 AM to 5 PM. POSITION OVERVIEW: The Help Desk Analyst is responsible for resolving Customer Service Requests related to both software and hardware issues that are routine to moderate in scope. Essential Duties and Responsibilities * Answers, evaluates, and prioritizes incoming telephone, email, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. * Handles problem recognition, research, isolation, resolution, and follow-up for routine user problems, referring more complex problems to supervisor or technical staff. * Provides excellent customer service with problem resolution. Establishes strong working relationships with internal and external customers. Ensures customer satisfaction by responding to all help desk requests in a timely and professional manner. * Logs and tracks calls using IT service management software and maintains historical records and related documentation. * Assists in installation of company computers, software, and peripheral equipment. * Tracks and maintains an accurate documentation of computer equipment in configuration management database. * May analyzes and evaluate incidents and make recommendations to reduce help line incident rate. * May interact with software and hardware vendors to request service regarding defective products. * Tests software and hardware to evaluate ease of use and whether product will aid users in their work. * Performs basic Active Directory and Exchange administration * Works within key ElevatePFS processes and works to achieve better efficiencies * Assures work area meets the requirements of ElevatePFS's policies and is consistent with Federal and state patient privacy regulations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA). * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Associate degree in technology and/or 1 - 2 years related experience. * Extensive knowledge of PC hardware and software support required. * 1+ year overall Windows 10/11 operating systems support or administration experience. * Good working knowledge of Microsoft Office, Office 365, and Windows required. * 1+ years of Active Directory experience. * Help Desk experience preferred. * Excellent customer service skills (friendly, courteous, and helpful). * Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, public, and client's staff members. * Strong analytical and problem-solving skills a must * Ability to multitask; excellent organizational and planning skills required * Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria. Benefits: ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting. **Responsibilities** + Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. + Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. + Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. + Rack and stack customer equipment. + Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). + Conduct carrier circuit maintenance. + Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. + Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. + Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). + Maintain detailed written records of all work activity. + Escalate SRs that require additional information. + Determine work priorities from the ticketing queue and ensures adherence to all commit times. + May perform other duties as assigned. **Qualifications** + High school degree or equivalent. + 2+ years of related work experience with server builds in a production data center environment. + Ability to lift up to 50 lbs throughout the day. + Ability to read installation drawings (Visio drawings/spreadsheets). + Knowledge of cable limitations to daily work (distance limitations, etc.). + Basic understanding of Unix / Windows booting process, commands, and system command language. + Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. + Experience with troubleshooting all circuits with carriers. + Ability to work days/nights/weekends/holidays, if needed and/or required. + Strong communication skills. + Proficient in MS Office and Outlook preferred. + One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required. At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: none Duties/Responsibilities: Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. Effective planning to conduct sales presentations by meeting customers physically on a daily basis. Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. Continuously updating all customers on company product modifications, changes, and enhancements. Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. Effectively attending conferences and trade shows. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Organizing joint sale calls and attending them with distributors. Preparing reports for sales and marketing and maintaining expense accounts. Updating and maintenance of customer accounts including contact names and numbers for future sales. With the help of inside sales support, provide product quotes to customers as needed. Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving Knowledgeable in tooling and manufacturing process Ability to assist customers with processing parts and correct application of tools. Job shop experience is high in regard Assisting customers with proper speeds and feeds for materials used. Experience in designing special tools is highly regarded Experience processing customer parts from drawing to finished product. Account management for current customers Proven ability to develop new customers is ideal. Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outgoing personality. Able to prospect new accounts. Effective written and verbal communication skills. Very good team player and should work well under pressure. Proficient in Microsoft Excel. Requires knowledge and some experience in own discipline through education and experience. Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. No supervisory responsibilities; accountable for developing functional contribution. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Exchanges simple information, asks questions and checks for understanding. Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: Must be able to lift 15 pounds at times. Must be able to travel. Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.