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Technical support manager vs certified medical technician

The differences between technical support managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical support manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a technical support manager has an average salary of $106,760, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a technical support manager include customer service, customer satisfaction and project management. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Technical support manager vs certified medical technician overview

Technical Support ManagerCertified Medical Technician
Yearly salary$106,760$38,859
Hourly rate$51.33$18.68
Growth rate10%5%
Number of jobs149,977164,424
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 28%
Average age4244
Years of experience212

What does a technical support manager do?

A Technical Support Manager is responsible for supervising the overall technical aspects of an organization to ensure efficient business solutions to support functions and operations. Technical support managers evaluate technical networks and systems, coordinating with the engineering team to identify techniques that would maximize the staff's productivity and enhance operational performance. They also review resolution reports and handle resource allocations to execute business plans according to company requirements and specifications. A Technical Support Manager must have excellent communication and technical skills, especially in identifying process gaps and upgrading system infrastructures.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Technical support manager vs certified medical technician salary

Technical support managers and certified medical technicians have different pay scales, as shown below.

Technical Support ManagerCertified Medical Technician
Average salary$106,760$38,859
Salary rangeBetween $76,000 And $148,000Between $28,000 And $53,000
Highest paying CityNovato, CADenton, TX
Highest paying stateCaliforniaAlaska
Best paying companyBitGoFavorite Healthcare Staffing
Best paying industryTechnologyHealth Care

Differences between technical support manager and certified medical technician education

There are a few differences between a technical support manager and a certified medical technician in terms of educational background:

Technical Support ManagerCertified Medical Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Connecticut

Technical support manager vs certified medical technician demographics

Here are the differences between technical support managers' and certified medical technicians' demographics:

Technical Support ManagerCertified Medical Technician
Average age4244
Gender ratioMale, 81.4% Female, 18.6%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.1% White, 55.7% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between technical support manager and certified medical technician duties and responsibilities

Technical support manager example responsibilities.

  • Manage Compellent SAN and VMware environment.
  • Advertise and manage packages and collections in SCCM environment.
  • Manage fast-pace service desk according to ITIL best practices and standard operating procedures.
  • Authore and manage training guide updates for department best practices store on the department's SharePoint portal.
  • Manage development of next generation product with extensive geometry details and testing, in collaboration with an OEM.
  • Administer LINUX operating systems servers creating regions, users, installing products and applications to manage the servers and user needs.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Technical support manager vs certified medical technician skills

Common technical support manager skills
  • Customer Service, 16%
  • Customer Satisfaction, 10%
  • Project Management, 7%
  • Customer Support, 4%
  • Customer Complaints, 4%
  • Technical Assistance, 3%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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