Technical support specialist jobs in Beaufort, SC

The High-Level Disinfection (HLD) Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the HLD Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000432 CHS - Endoscopy (ART) Pay Rate Type Hourly Pay Grade Health-22 Scheduled Weekly Hours 40 Work Shift Day (United States of America) Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center) Hours per week: 40 Scheduled Work Hours/Shift: Monday-Friday 9 am-5:30 pm. Rotating holidays. Fair Labor Standards Act Status: Hourly Job Summary/Purpose: The High-Level Disinfection (HLD) Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the HLD Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly. Minimum Training and Education: High school diploma or equivalent required. Previous sterile processing or high-level disinfection experience preferred. Required Licensure, Certifications, Registrations: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider. Additional Job Description Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we're not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don't solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they're striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We're Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients' toughest problems, we need a Technical Support Specialist in Savannah, GA to join the team. If you love to solve problems and add value, please consider what your typical days might look like… You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them. You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue. You will prepare desktops, laptops and miscellaneous hardware for customers. You will keep customer documentation up-to-date and accurate. You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead. You will perform customer maintenance activities on behalf of the customer team. You will monitor the customer team's assigned alerts in conjunction with the live helpdesk and respond appropriately. You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients. You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner. Qualifications Some of the qualifications and skills we are expecting include the following: You should possess excellent communication and customer service skills, both written and oral You should be able to explain technical challenges and solutions to just about anyone, regardless of their background You should be willing to participate in an on-call rotation and provide after-hours support as necessary We require at least 1-3 years of experience as a Desktop Support Specialist or similar role Prior experience working for a Managed Service Provider (MSP) is preferred Must live in or around the Savannah, GA area and be willing to work a hybrid schedule with some days onsite Must be legally authorized to work in the United States for any employer without sponsorship We expect that you will be able perform the following tasks daily: Servers: Active Directory, File Permissions, Domain, Backups, Antivirus Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email) Applications and Products: Office 365, SharePoint, QuickBook Additional Information What you should know about Resultant: Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful. Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals. Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways. We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. We pride ourselves in having the best talent in the industry and hope that you're up for the challenge! What our team members say about us… “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.” “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.” “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.” All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. Equal Opportunity Employer

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

JOB TITLE: (P) Aircraft Systems - Free Housing Support PAY RATE: $38/hour We are a national staffing agency partnering with top-tier aerospace and defense companies, and we're seeking first-class employees to join our clients' teams! Job Details: Contract Length: 12 months (with potential extension) Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority as a Tier 1 supplier Opportunities: Thousands of openings nationwide FREE Housing Support Available - Ask your recruiter for details! Shift: Must be available to work 1st, 2nd, or 3rd shift Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Perform complex production assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using both manual and automated tools. This role requires extensive hands-on experience in aerospace systems and interior installations. Read and interpret technical work instructions, blueprints, drawings, and specifications. Install structural components and aircraft interiors (e.g. landing gear, control surfaces, panels, seats, galleys, lavatories). Install and test aircraft systems, including hydraulics, ductwork, water/waste systems, and IFE components. Use a variety of hand and power tools (e.g. rivet guns, lock bolt pullers, ratchets, Quackenbush, vibratory tools). Apply chemical solvents, sealants, primers, adhesives, and paints as needed. Operate mechanical lifts (e.g. ladders, snorkel/tiger lifts). Inspect work for quality and ensure compliance with FOD prevention protocols. Follow safety and regulatory standards with consistency and urgency. Perform physically demanding tasks (bending, climbing, lifting 10-35 lbs, kneeling, reaching, and prolonged standing). Requirements: High School diploma/GED required. Vocational training, Associate's degree, or equivalent combination of education and experience preferred 7+ years of aerospace, fabrication, or manufacturing experience 7+ years of experience in aircraft systems (hydraulics, PECS, ICS, ducting, IFE, interiors, water/waste) 1+ years of experience reading blueprints and following detailed work instructions Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong communication skills and a results-driven mindset Must be a U.S. Person (as defined by ITAR). Desired Skills: 10+ years of relevant experience or equivalent education/training Aviation degree or formal aviation training preferred About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3). Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!

We believe that hospitality is a transformative art - that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go. Our Values Own Your Integrity Deliver Grace Strive For Well-being Act With Compassion Serve With Excellence Embrace Humility Position Summary While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. Systems Support Technicians are responsible for first-tier support of users, systems and applications; troubleshooting and evaluating user issues; as well as configuration and provisioning user devices, accounts, peripherals and software. They comply with established security procedures; provides excellent customer service to guests and colleagues; and participate in departmental on-call rotations. Oversee day-to-day technical support for desktop systems hardware and software. Install, configure and troubleshoot desktop systems, workstations, and software. Support user mobile devices. Support guestroom and meeting room internet and entertainment systems. Maintain a professional attitude and exhibit excellent customer service skills while performing assigned tasks. Maintain confidentiality and security of all guest and general hotel information. Assist in other areas as needed. Why Work at The Charleston Place Enjoy free meals in our employee café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Wellness Reimbursement Up to 4.5% Company Match - Retirement Savings Plan Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Join Charleston's most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts. Qualifications 1 to 2 years of IT experience in an environment with Windows servers and desktops Microsoft Active Directory. Microsoft 365 Printers/scanners Windows 10 Windows Server 2012/2016/2019 Basic networking (TCP/IP, DNS, VLANs, etc.) Network Equipment (Cisco, Aruba, and Ruckus preferred) Hospitality experience preferred The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment. Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * Must be able to obtain a customer clearance for access to facilities, equipment and property. * CompTIA Security+ * Must be able to perform job duties in extreme, cold, dark, work environments. * Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica. * Must pass medical and dental examination prior to deployment; expenses are reimbursable * Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques. * Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications. * Ability to analyze and develop complex design objectives. * Proven ability to perform in an advisory capacity and to make recommendations for resolving issues. * Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office. * Solid analytical, critical thinking and problem-solving skills. * Excellent verbal and written communication skills. * Excellent customer service skills. * Ability to work both independently and in a team environment. * Ability to effectively manage multiple projects and priorities. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. * Required travel to Antarctica six (6) months a year or on a rotational basis with IT team. * Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained. * Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment. * Performs infrastructure and desktop updates for NPP and USAP Systems as required. * Performs technical support in the installation of program/project unique IT systems/equipment * hardware, software, sensors, and associated peripherals. Support will include but not be limited to: * Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests. * Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing. * Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required. * Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures. * Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary. * Performs system/equipment hardware and software life-cycle support to include participating in * design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data. * Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment. * Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines. * Performs remediation for vulnerabilities or non-compliance items as required. * Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary. * Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor. * Provides the following engineering and Data integration support: * a. Engineering and data integration support to include base line configuration of servers, creation of * documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). * b. Integration of web development and support of any current or future web-based projects. EDUCATION AND EXPERIENCE High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments. PHYSICAL DEMANDS Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Essential Job Functions The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions. The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management. Job Responsibilities ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow. The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures: Accuracy and quality of customer interactions (phone and email) Feedback on strengths and areas for improvement Coaching and on-the-job training when applicable Feedback to team leads and management Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day. Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures. Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact. Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution. Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email). Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs). Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures. Follow up on tickets pending longer than one week by contacting the appropriate office to determine status. Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status. Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements. Escalate issues to Payroll Customer Support staff or team leadership as appropriate. Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday. Required Skills Experience performing analysis and working independently within a team to efficiently answer customer questions. Experience working with web-based or client-server technologies and performing business systems analysis. Strong critical thinking skills. Strong communication skills for phone and email interactions, including escalated tickets. Desired Skills: Effective listening Tact and patience Positive persuasiveness Attentiveness and courteousness Ability to multi-task and shift between situations quickly Proficiency in Microsoft 365 (Office Suite) Superior verbal, written, and organizational skills Preferred (Not Required) Knowledge of accounting procedures, policies, and operations Federal payroll, high-volume call center, or customer help desk experience Minimum Requirements Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues. Ability to support the design, implementation, and testing of accounting and financial management systems. Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation. Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.

Job DescriptionEssential Job Functions The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions. The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management. Job Responsibilities ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow. The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures: Accuracy and quality of customer interactions (phone and email) Feedback on strengths and areas for improvement Coaching and on-the-job training when applicable Feedback to team leads and management Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day. Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures. Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact. Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution. Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email). Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs). Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures. Follow up on tickets pending longer than one week by contacting the appropriate office to determine status. Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status. Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements. Escalate issues to Payroll Customer Support staff or team leadership as appropriate. Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday. Required Skills Experience performing analysis and working independently within a team to efficiently answer customer questions. Experience working with web-based or client-server technologies and performing business systems analysis. Strong critical thinking skills. Strong communication skills for phone and email interactions, including escalated tickets. Desired Skills: Effective listening Tact and patience Positive persuasiveness Attentiveness and courteousness Ability to multi-task and shift between situations quickly Proficiency in Microsoft 365 (Office Suite) Superior verbal, written, and organizational skills Preferred (Not Required) Knowledge of accounting procedures, policies, and operations Federal payroll, high-volume call center, or customer help desk experience Minimum Requirements Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues. Ability to support the design, implementation, and testing of accounting and financial management systems. Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation. Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $20.00/Hr.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

INBOUND TECHNICAL SUPPORT OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed Accurately document and process customer claims in appropriate systems Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures Comply with requirements surrounding confidential information and personal information Escalate customer issues to the appropriate staff and managerial for resolution as needed Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.25/Hour

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we're not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don't solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they're striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We're Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients' toughest problems, we need a Technical Support Specialist in Savannah, GA to join the team. If you love to solve problems and add value, please consider what your typical days might look like… You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them. You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue. You will prepare desktops, laptops and miscellaneous hardware for customers. You will keep customer documentation up-to-date and accurate. You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead. You will perform customer maintenance activities on behalf of the customer team. You will monitor the customer team's assigned alerts in conjunction with the live helpdesk and respond appropriately. You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients. You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner. Qualifications Some of the qualifications and skills we are expecting include the following: You should possess excellent communication and customer service skills, both written and oral You should be able to explain technical challenges and solutions to just about anyone, regardless of their background You should be willing to participate in an on-call rotation and provide after-hours support as necessary We require at least 1-3 years of experience as a Desktop Support Specialist or similar role Prior experience working for a Managed Service Provider (MSP) is preferred Must live in or around the Savannah, GA area and be willing to work a hybrid schedule with some days onsite Must be legally authorized to work in the United States for any employer without sponsorship We expect that you will be able perform the following tasks daily: Servers: Active Directory, File Permissions, Domain, Backups, Antivirus Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email) Applications and Products: Office 365, SharePoint, QuickBook Additional Information What you should know about Resultant: Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful. Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals. Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways. We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. We pride ourselves in having the best talent in the industry and hope that you're up for the challenge! What our team members say about us… “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.” “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.” “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.” All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. Equal Opportunity Employer

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Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.