Technical support specialist jobs in Tuckahoe, VA - 249 jobs
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Geographic Information Systems Technician
Insight Global
Technical support specialist job in Richmond, VA
Insight Global is looking for a GIS Design Tech. for one of our large engineering clients. This GIS Specialist is responsible for the development and accuracy of Geographic Information System (GIS) maps and data.
- This position will be mostly in the office assisting with GIS distribution designs and developing work packages for Joint Use Make Ready
- There will also be the opportunity for data collection; collecting and verifying data
- This job will be a great first step into electric distribution and will provide a valuable foundation for a career in the power delivery industry
REQUIRED SKILLS AND EXPERIENCE
- Engineering Tech. Degree or Bachelor's degree in a GIS, scientific or equivalent discipline
- GIS background or some similar data science (usually GIS degrees or those with environmental science degrees and GIS courses or minors)
- Esri's ArcGIS suite or other GIS software
NICE TO HAVE SKILLS AND EXPERIENCE
Distribution Experience
- Utility experience
- Computer Aided Design (CAD) tools
- Design experience
- Work Management Systems (WMS) SAP B1 and/or SAGE Experience
- Understanding of NESC codes and practices
$45k-77k yearly est. 10h ago
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Power Generation Technical Specialist 1
GAI Consultants Inc. 4.6
Technical support specialist job in Glen Allen, VA
GAI Consultants, Inc. is seeking a TechnicalSpecialist 1 to work with the Power Generation Business Sector on primarily renewable energy projects and when needed other regional projects. GAI Consultants, Inc. offers its employees, upon approval by supervisors, the ability to work in a hybrid setting. The successful candidate will enjoy working in a team-oriented environment that will utilize their college education and past work experience to develop professionally into a well-rounded engineer with the ability to grow in today's environment.
Job Duties:
Site Grading Plans
Erosion and Sediment Control Plans
Stormwater Management Plans
Hydrologic and Hydraulic / Drainage Plans
Utility Design and Relocation Plans
Maintenance and Protection of Traffic Plans
Geotechnical Investigations
Permit Applications (earth disturbance permits, building permits, land development plans, high occupancy permits, etc.)
Access Road Section Development
Construction Drawings, Specifications, and Quality Control Plans
Construction Cost Estimates
Owner's Engineer Support During Construction
Field Investigations
Daily/Weekly Construction Inspections
Earthwork Construction Quality Control
Compaction Testing
Concrete Testing
ESC Inspections
SWPPP Inspections
Environmental Monitoring
General Characteristics
Possesses foundational engineering concepts through undergraduate-level education.
Acquires basic knowledge and develops basic skills through mentored experience.
Applies learned knowledge and skills to perform assigned tasks.
Performs routine technical work which does not require previous experience.
Understands and complies with ethical codes.
Minimum Years of Experience
Entry/0+
Education
B.S. Engineering or other technical degree
Certification/Licensure
Driver's License
Technical Responsibilities
Collects data and gathers information or documents.
Participates in laboratory testing and field investigations.
Performs basic computations or analysis.
Assists with preparation of engineering deliverables.
Observes construction activities.
Project and Task Management
Responsible for personal task management and adherence to deadlines and scope.
No managerial responsibilities at this level
Management Responsibility
Receives close supervision on all aspects of assignments.
Attains mentored experience from a licensed engineer.
Communication Skills
Possesses basic oral and written communication skills.
Identifies and acknowledges principles of teamwork and leadership.
Interacts primarily with internal project team members.
Why GAI?
At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth.
Benefits To Working at GAI Include:
Competitive salary -GAI is committed to paying market-based salaries
Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire)
New paid Maternity/Paternity/Adoption program
Generous Paid Time Off and 7 paid holidays
401k company match
Qualifications
EducationBachelors of Civil Engineering (required)
Licenses & CertificationsDriver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$71k-97k yearly est. 4d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support specialist job in Richmond, VA
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 42d ago
IT Support Specialist
Virginia Green
Technical support specialist job in Laurel, VA
The IT SupportSpecialist provides hands-on technicalsupport across Virginia Green, ensuring reliable, secure, and efficient use of technology for all associates. This role focuses on end user support, device and system administration, incident resolution, and continuous improvement of IT services. The position works closely with the IT Manager, internal IT team, and external vendors to support Microsoft 365, endpoint management, identity services, networking, and line of business systems. Adaptability, strong troubleshooting skills, and a service-oriented mindset are critical.
Primary Responsibilities
Customer Service and Support Mindset
• Serve as a front-line representative of IT with a strong customer service focus
• Deliver professional, respectful, and timely support to all associates
• Set clear expectations and follow through on commitments
• Balance technical accuracy with user friendly communication
• Treat every interaction as an opportunity to improve trust in IT
End User Support
• Provide onsite and remote technicalsupport via service desk, phone, chat, and email
• Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues
• Document all support tickets clearly and thoroughly from intake through final resolution
• Maintain accurate notes, actions taken, and resolution details to support auditability and knowledge sharing
• Escalate issues appropriately while maintaining ownership through resolution
• Communicate clearly with users on issue status, expectations, and outcomes
Device and Endpoint Management
• Deploy, configure, and support laptops, desktops, mobile devices, and peripherals
• Administer endpoint management solutions including Intune and MDM tools
• Manage device lifecycle activities including onboarding, offboarding, and replacements
Systems and Application Support
• Support Microsoft 365 services including Exchange, Teams, SharePoint, and OneDrive
• Assist with identity and access management using Microsoft Entra ID and Active Directory
• Support core business applications such as CRM, VoIP, and other SaaS platforms
Infrastructure and Networking Support
• Troubleshoot network connectivity issues including LAN, WAN, VPN, and Wi Fi
• Support printers, scanners, and other network connected devices
• Coordinate with vendors for firewall, VoIP, and ISP related issues
Security and Risk Awareness
• Follow and enforce IT security policies and best practices
• Assist with endpoint security, antivirus, patching, and vulnerability remediation
• Identify and report security incidents or suspicious activity promptly
Project Support and Continuous Improvement
• Participate in IT projects such as system rollouts, upgrades, migrations, and process improvements
• Assist with project planning tasks including testing, documentation, user readiness, and deployment support
• Execute assigned project tasks while meeting timelines and quality expectations
• Provide post implementation support and feedback to improve future projects
Documentation and Process Improvement
• Create and maintain technical documentation, user guides, and standard procedures
• Contribute to knowledge base articles to improve first contact resolution
• Identify opportunities to improve tools, processes, and user experience
Vendor Coordination
• Open, track, and manage support tickets with external vendors and service providers
• Coordinate resolution efforts between vendors and internal stakeholders
Required Qualifications and Attributes
Technical Skills
• Strong troubleshooting skills across hardware, software, and user issues
• Working knowledge of Microsoft 365 administration
• Experience with Intune, MDM, and endpoint management tools
• Familiarity with Microsoft Entra ID, Active Directory, and hybrid environments
• Working knowledge of Windows and mac OS operating systems
• Working knowledge of iOS and Android operating systems
• Understanding of TCP IP networking concepts and basic firewall support
• Experience supporting VoIP and video conferencing platforms
• Familiarity with antivirus, VPN, and remote management tools
Professional Skills
• Clear and professional communication with technical and non-technical users
• Strong customer service mindset and sense of ownership
• Ability to prioritize and manage multiple issues effectively
• Strong problem solving and decision-making skills
• Willingness to learn new technologies and adapt to change
Education and Experience
• Bachelor's degree in information technology or related field or equivalent practical experience
• Prior experience in a service desk, desktop support, or IT support role preferred
Minimum Physical Requirements
• Ability to sit for extended periods
• Ability to use a computer keyboard and monitor for extended periods
• Ability to lift up to 50 pounds
*Virginia Green is committed to a diverse and inclusive workplace. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability or other legally protected status.
$44k-77k yearly est. 2d ago
IT Help Desk Technician
Endurance It Services
Technical support specialist job in Richmond, VA
About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive.
Overview
We are seeking a skilled and customer -oriented IT Helpdesk Technician. As our IT Helpdesk Technician, you'll be the first point of contact for technicalsupport across the facility. You'll help troubleshoot issues, maintain systems, and ensure our staff can deliver care without tech interruptions.
Responsibilities:
Support residents and customers with the highest level of customer service
Provide Tier 1 support for hardware, software, and network issues.
Assist with onboarding/offboarding of employees (account setup, device provisioning).
Maintain and update IT documentation and asset inventory.
Support staff with EMR systems, communication tools, and mobile devices.
Coordinate with third -party vendors for escalated issues.
Qualifications:
1+ years of IT support experience (preferably in healthcare or senior living).
Strong knowledge of Windows OS, Office 365, and basic networking.
Excellent communication and customer service skills.
Ability to work independently and prioritize tasks in a fast -paced environment.
Empathy and patience when working with non -technical users.
$44k-77k yearly est. 60d+ ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Technical support specialist job in Richmond, VA
Job Title: IT SUPPORTSPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT SupportSpecialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$44k-77k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Vets Hired
Technical support specialist job in Richmond, VA
This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 years Technical Operations experience
At least 1 years of experience with IT systems and infrastructure
At least 1 years experience with desktop platforms and operating systems
At least 1 years of experience with incident management and reporting tools
Preferred Qualifications:
Bachelors Degree in Business, Information Systems, Computer Science
At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
ITIL Certification
At least 1 year experience with ServiceNow
At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru.
At least 1 year of experience with public cloud (AWS, Azure, or GCP)
Working Place: Richmond, Virginia, United States Company : Vets Hired
$44k-77k yearly est. 60d+ ago
AV/Desktop Tech Support Analyst @ Richmond , VA (Onsite)
Quantaleap
Technical support specialist job in Richmond, VA
Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : AV/Desktop Tech Support Analyst
Location: Richmond , VA (Onsite)
Duration: Long-term
Job Description
Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.
The VDOT IT AV/Desktop SupportTechnician position entails:
Provides on-site and virtual technicalsupport for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
Performs video camera, live stream and audio recordings.
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies, and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking, checklists, forms, etc.
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.
Reetu kalra
Talent Aquisition SpecialistE:**************************
M: **************
Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566
Powered by JazzHR
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$44k-77k yearly est. Easy Apply 18d ago
Desktop/Technical Support Analyst 3
Inteletech Global
Technical support specialist job in Richmond, VA
ABOUT THE ROLE Need a skilled Desktop/TechnicalSupportTechnician to support the Department of Veterans Services' (DVS) Sitter & Barfoot Veterans Care Center, which is a medical facility that has about 200 IT devices (desktops, laptops, and printers, mobile phones).
The candidate will assist DVS IT Management with integration, management, and support of the Information Technology program for the Veterans Care Center (VVCC) and some remote Veterans Benefits sites. The Candidate will independently provide IT administration and technicalsupport for agency specific software and hardware systems. This position requires the following skills:-Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.)-Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products.-Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices.-Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.)
-Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, calendaring, distribution lists, etc.)-Basic experience with IT inventory control, ticketing system and reporting.-Basic experience with analog and digital phone configuration and troubleshooting.-Good understanding of Network and IT security.-Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each.-Possesses excellent customer service skills and is teamwork oriented.-Possesses excellent problem-solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner.-Possesses good organization and time management skills.-Possesses the ability to create documentation on technical issues and solutions that are easy to understand.-Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Compensation: $35.00 per hour
About Us We're more than Software Company with a creative side. We're a full-service creative studio with a serious technology background. We take a holistic view of sales and marketing, building digital brands that deliver real value to our client.
As a marketing agency, our innovative digital strategies grab and hold people's attention, and produce the communication and organizing tools needed for success. With a mix optimized to the specific goals of each client and the character of their target customer demographics, we provide true integration across media platforms and channels.
Our Vision
Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future.
We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
$35 hourly Auto-Apply 60d+ ago
DESKTOP SUPPORT
Artech Information System 4.8
Technical support specialist job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #
S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************
$48k-66k yearly est. 1d ago
Technical Support Specialist
Universal Dynamics Inc. 4.0
Technical support specialist job in Fredericksburg, VA
PIOVAN/UNADYN, is a leading producer of auxiliary equipment for the plastics processing industry. We make and market different products, including resin-drying systems, gravimetric blenders, crystallizer, plasticizer, centralize material-conveying systems, temperature-control equipment and granulators.
PIOVAN/UNADYN is also a leader in plastics process integration, engineering and installing complete manufacturing systems that help plastics processors manage their valuable raw materials, handle their critical manufactured parts, and improve their process yield.
PIOVAN/UNADYN, is one of the most experienced Company on PET Auxiliary Systems for preforms products with a recovery up to 100% of recycling.
ROLE (Job Description)
Maintain collections of technical service manuals and documentation.
Assist the Engineering Department with occasional lab testing of equipment and compounds sent in by the customer base.
Performing administrative tasks such as opening and managing Service Order cases, providing service reports, and documenting expenses to the Accountability Department.
Occasional travel to customer facilities to witness and understand equipment applications and operations, effect necessary repairs, and deliver parts and/or components as needed.
Support customers by phone and/or email to assist with troubleshooting and technical requests.
Coordinate with the customer by sending the tariff form in case of technician intervention request.
Handle Service Orders under own responsibility and promptly inform the Service Manager about the job status, whether it's under warranty, to be invoiced, or FOC for a special decision/agreement from the Sales referent.
Supporttechnicians and guide them on how and what to fill in on the Service Report in case of needs (in case of a critical situation).
Qualifications and Work Experience:
Associate degree in Electrical or Mechanical Engineering Technology (or related field) preferred and/or five (5)+ years of experience with industrial equipment similar to Una-Dyn and/or Piovan equipment;
Must have solid communication skills, both verbal and written.
Ability to analyze and interpret mechanical and electrical drawings, as well as software code.
Familiar with microprocessor controls and programs.
Must have good interpersonal skills and provide high-quality customer service.
Must be able to organize, prioritize, and multitask.
Must be able to evaluate and respond appropriately to situations to the benefit of the customer.
Familiar with Microsoft Word, Excel, PowerPoint, SAP, CRM.
$48k-90k yearly est. 11d ago
Technical Support Analyst 4
Beyond SOF
Technical support specialist job in Petersburg, VA
Interview Mode: In Person Only Need Resume by 14th July .VDH TECHNICALSUPPORT ANALYST III (HYBRID) Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommend procurement of information technology equipment. Maintains the necessary security controls over software.
Skill
Required / Desired
Amount
Experience
Bachelor's degree in an Information Technology related discipline - work experience may meet this requirement in lieu of a degree at the hiring mana
Required
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Required
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
Required
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions, and preparing comprehens
Required
Experience troubleshooting hardware and software -hands-on or from a service desk
Required
Demonstrated skills in creating professional communications to users.
Required
Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed
Required
Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues
Required
Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh
Highly desired
Demonstrated success working as a team member and collaborating to achieve objectives.
Highly desired
Microsoft Office Specialist Certification -Associate or Above.
Desired
Knowledge of and previous experience with Virginia Information Technologies Agency (VITA)
Highly desired
Excellent project management skills and ability to manage multiple priorities
Desired
PC/Hardware experience
Required
Some level of desktop support experience and supporting a Windows 10environment
Desired
Hardware/software troubleshooting experience
Required
Question 1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2
Please list candidate's email address.
$43k-77k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Richmond, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-49k yearly est. 26d ago
Sr. Desktop Support Technician
Thalhimer 3.2
Technical support specialist job in Glen Allen, VA
Reports To: Desktop Support Lead
Primary Function: As a Support Team member, provide support for desktop software and hardware issues, wireless devices and telephones for corporate offices, Residential and Commercial property offices
Education: Four-year degree preferred or equivalent three years experience
Qualifications: Knowledge or experience pertaining to the following software:
Office 365 Windows 11 Remote Access Teams
Wireless Devices Adobe Cloud OneDrive SharePoint
Essential Functions:
Associates Desktop Applications, Printing and Scanning Issues
Assist other Support staff in troubleshooting difficult hardware and software issues.
Provide remote one-on-one desktop application training with end users
Provide First/Second Tier Support for cloud-based application access including APTO, Banking sites, Co-Star, OneDrive and SharePoint
Provide First/Second Tier Support for 5 corporate offices
Provide First Level/Second Support for residential and commercial property office associates and local area networks.
Establish new users and change passwords
Perform routine maintenance on PC's
Associates Smart Phones, iPads and other wireless and wired devices
Troubleshoot and replace corporate desksets
Troubleshoot 365 accounts on wireless devices
Responsible for 90% of PC Builds
Purchasing Agent I
Purchases equipment for Residential Properties, backup for corporate purchases
Train End users on OneDrive, SharePoint and Teams
Technology Department Projects
Assist company-wide for Technology Implementation projects
Assist company-wide for other Technology projects including server room gear, office renovation and relocation.
$44k-67k yearly est. 16d ago
IT Help Desk Technician
Brickell Motors-Audi 4.0
Technical support specialist job in Richmond, VA
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities∙ Serve as the initial point of contact for technicalsupport via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus)
Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products
Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
$33k-60k yearly est. Auto-Apply 60d+ ago
Entry Level IT Technician
T E C H E A D
Technical support specialist job in Richmond, VA
☑ Our client is a large information technology firm with a national presence in the IT solutions space! ☑ Monday - Friday schedule ☑ Daytime Shift (8 am - 5 pm) ☑ Medical, dental, & vision coverage ☑ Paid time off ☑ Paid holidays ☑ Long-term career opportunity
Permanent residents only, no c/c.
TECHEAD is looking for an Entry Level IT Technician to join one of our client's teams! This is an awesome entry-level position for anyone looking to jumpstart their career and gain experience in the IT industry. The ideal candidate will have an interest in IT and the ability to jump in and help out with any task assigned.
Duties/Responsibilities:
Accurately diagnose and repair computers to working condition for our customers.
Troubleshoot a variety of computer hardware issues.
Label and clean computers while maintaining a clean workstation.
Carefully load/unload boxes of IT equipment
Maintain a professional appearance at all times
The client has an all-hands-on-deck type of work environment. Candidates may be asked to step in and work other duties as assigned.
Experience/Qualifications:
Drive to learn or grow into the IT industry
Candidate will need to be able to follow instructions and accurately record repairs and close tickets.
Must have general knowledge of principles and processes for providing excellent customer service.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming is a plus)
Excellent time management skills.
Ability to work as team player in a professional environment.
Must be able to prioritize multiple tasks.
Must be able to lift at least 50 lbs. with no restrictions.
Ability to pass a background check
High school diploma
A+ certification a plus (not required)
$38k-74k yearly est. 2d ago
2026 Information Technology Internship
Kinsale Management 4.0
Technical support specialist job in Richmond, VA
Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts.
About Kinsale Insurance
Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office.
What You'll Do
Depending on your track, a typical day may include:
Application Development (Java & Angular)
Building and enhancing software solutions aligned with business requirements
Designing and automating test cases
Learning best practices for development, QA, and release management
Data Analysis (SQL & Python)
Documenting workflows, processes, and requirements
Running ad-hoc analyses and defect investigations
Creating and automating reports for business leaders
DevOps Engineering (Git, Python, Java & Angular)
Designing and optimizing CI/CD pipelines
Configuring Helm charts and Kubernetes environments
Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes
Qualifications
A successful candidate has:
Working toward a bachelor's degree in computer science, information systems, technology, or related field
Desire to collaborate and grow technical and soft skills
Strong analytical and problem-solving ability
Ability to manage multiple priorities
Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI
Comfort with SQL queries and cloud platforms (AWS or Azure a plus)
A compelling candidate also has:
Hands-on experience with DevOps tools, containerization, or advanced data analysis
Training & Development
Weekly Lunch & Learns with leaders on career, technical, and industry topics
Assigned project sponsor, mentor, and team support
Exposure to multiple IT disciplines and business stakeholders
Hiring Timeline
Phone screens: November 2025 - January 2026
Interviews: February 2026
Offers extended after interviews
Internship: 10 weeks beginning May 26, 2026
Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m.
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
$27k-35k yearly est. 60d+ ago
Genworth IT Development Program Intern - Summer 2026
Gnw
Technical support specialist job in Richmond, VA
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what's best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
POSITION TITLE
IT Development Program Intern - Summer 2026
POSITION LOCATION
This hybrid position is located in Richmond, Virginia.
YOUR ROLE
You are future-focused, continuously branching out and finding innovative solutions to difficult problems. At Genworth, we will welcome your technical skills and innovative perspective as an IT Intern. Beginning Summer 2026, Genworth's 10-to-12 week internship provides students with valuable experience needed for a successful beginning to any IT career. Our interns will work with top IT Leaders to solve real-world problems because our financial services and products touch real lives-whether we're providing support for caregivers, enabling independent living, or connecting our customers with high quality care resources. At the end of the summer, successful interns who are rising seniors may interview and apply for a position in the full-time IT Development Program (ITDP).
What you will be doing
Working in a fast-paced, innovative, and change-oriented work environment
Assignments will be to teams in core IT processes in Application Development, IT Infrastructure, Security, Automation, System Integration, Cloud Engineering, Data Science, and/or Project Management.
Building a strong network of peers and mentors
Attending on-site technical and professional development classes
Presenting accomplishments to IT teams and senior leadership
Participating in sponsored community service events
Must Have/What you bring
Pursuing a Bachelor Degree's in Computer Science, Engineering (Computer, Systems, Electrical), Computer/Management Information Systems, or Math
Academic excellence
Strong analytical ability and communication skills
Proven leadership and interpersonal skills
Nice To Have
Minimum grade point average of 3.2 on a 4.0 scale
Understanding of business concepts/strategy
Multiple programming language skills
Why Work at Genworth
We have a real impact on the lives of the people we serve
We work on challenging and rewarding projects
We give back to the communities where we live • We have a real impact on the lives of the people we serve
We work on challenging and rewarding projects
We give back to the communities where we live
ADDITIONAL
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
$27k-40k yearly est. Auto-Apply 33d ago
IT Intern
Master Center for Addiction Medicine
Technical support specialist job in Glen Allen, VA
Job Description
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
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$27k-40k yearly est. 7d ago
Desktop Support
Artech Information System 4.8
Technical support specialist job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************
$48k-66k yearly est. 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Tuckahoe, VA?
The average technical support specialist in Tuckahoe, VA earns between $34,000 and $100,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Tuckahoe, VA
$58,000
What are the biggest employers of Technical Support Specialists in Tuckahoe, VA?
The biggest employers of Technical Support Specialists in Tuckahoe, VA are: