Telephone clerk vs dental receptionist

The differences between telephone clerks and dental receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a telephone clerk and a dental receptionist. Additionally, a telephone clerk has an average salary of $34,549, which is higher than the $34,359 average annual salary of a dental receptionist.

The top three skills for a telephone clerk include customer service, inbound calls and computer system. The most important skills for a dental receptionist are patients, customer service, and phone calls.

Telephone clerk vs dental receptionist overview

	Telephone Clerk	Dental Receptionist
Yearly salary	$34,549	$34,359
Hourly rate	$16.61	$16.52
Growth rate	-	-
Number of jobs	66,738	66,076
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 32%
Average age	42	42
Years of experience	2	2

Telephone clerk vs dental receptionist salary

Telephone clerks and dental receptionists have different pay scales, as shown below.

	Telephone Clerk	Dental Receptionist
Average salary	$34,549	$34,359
Salary range	Between $24,000 And $49,000	Between $27,000 And $42,000
Highest paying City	-	Bellingham, WA
Highest paying state	-	Alaska
Best paying company	-	University of Southern California
Best paying industry	-	Health Care

Differences between telephone clerk and dental receptionist education

There are a few differences between a telephone clerk and a dental receptionist in terms of educational background:

	Telephone Clerk	Dental Receptionist
Most common degree	Bachelor's Degree, 32%	High School Diploma, 32%
Most common major	Psychology	Business
Most common college	-	-

Telephone clerk vs dental receptionist demographics

Here are the differences between telephone clerks' and dental receptionists' demographics:

	Telephone Clerk	Dental Receptionist
Average age	42	42
Gender ratio	Male, 32.6% Female, 67.4%	Male, 4.9% Female, 95.1%
Race ratio	Black or African American, 13.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 6.4% White, 56.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	6%

Differences between telephone clerk and dental receptionist duties and responsibilities

Telephone clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Contact clients to verify directions to delivery location and enter information into AS400 database for drivers.
Assist patients with alternative insurance options; providing them with information regarding benefits and assisting them with processing their paperwork.
Perform auto body repairs and troubleshot mechanical, hydraulic, and electrical problems utilizing computerize diagnostic equipment.

Dental receptionist example responsibilities.

Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
Perform administrative and receptionist duties by managing patient records while staying in compliance with HIPAA and JCAHO.
Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Register new patients according to office protocol using EagleSoft.
Experience in PPO and some HMO insurances.

Telephone clerk vs dental receptionist skills

Common telephone clerk skills

Customer Service, 39%
Inbound Calls, 17%
Computer System, 13%
Customer Calls, 12%
Transferring Calls, 11%
Telephone Calls, 8%

Common dental receptionist skills

Patients, 35%
Customer Service, 17%
Phone Calls, 10%
Patient Accounts, 8%
Front Desk, 3%
HMO, 3%