Underwriting service representative vs senior customer service representative

The differences between underwriting service representatives and senior customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an underwriting service representative and a senior customer service representative. Additionally, an underwriting service representative has an average salary of $48,433, which is higher than the $35,008 average annual salary of a senior customer service representative.

The top three skills for an underwriting service representative include insurance policies, customer service and customer inquiries. The most important skills for a senior customer service representative are outbound calls, windows, and customer inquiries.

Underwriting service representative vs senior customer service representative overview

	Underwriting Service Representative	Senior Customer Service Representative
Yearly salary	$48,433	$35,008
Hourly rate	$23.29	$16.83
Growth rate	-4%	-4%
Number of jobs	112,289	187,517
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

Underwriting service representative vs senior customer service representative salary

Underwriting service representatives and senior customer service representatives have different pay scales, as shown below.

	Underwriting Service Representative	Senior Customer Service Representative
Average salary	$48,433	$35,008
Salary range	Between $36,000 And $64,000	Between $28,000 And $42,000
Highest paying City	-	Oxnard, CA
Highest paying state	-	Massachusetts
Best paying company	-	Bayer
Best paying industry	-	Technology

Differences between underwriting service representative and senior customer service representative education

There are a few differences between an underwriting service representative and a senior customer service representative in terms of educational background:

	Underwriting Service Representative	Senior Customer Service Representative
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Underwriting service representative vs senior customer service representative demographics

Here are the differences between underwriting service representatives' and senior customer service representatives' demographics:

	Underwriting Service Representative	Senior Customer Service Representative
Average age	40	40
Gender ratio	Male, 32.1% Female, 67.9%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.1% Asian, 7.3% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between underwriting service representative and senior customer service representative duties and responsibilities

Underwriting service representative example responsibilities.

Process documentation within manage database systems and ImageRight system for the legal binding of commercial insurance risk.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Process documentation within manage database systems and ImageRight system for the legal binding of commercial insurance risk.

Senior customer service representative example responsibilities.

Manage and verify accuracy of payments, wires, and ACH transactions for payroll and distributions.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Assist as a cashier handling money, checks, and credit card transactions on company's POS system when need.
Research and correct contribution and distribution forms for IRS.
Install and maintain teletypes, daisy wheel and dot matrix printers, and modems.
Follow FDA regulations for record keeping of all oxygen from source to end user.

Underwriting service representative vs senior customer service representative skills

Common underwriting service representative skills

Insurance Policies, 11%
Customer Service, 11%
Customer Inquiries, 6%
Risk Analysis, 6%
Underwriting Guidelines, 6%
Financial Statements, 6%

Common senior customer service representative skills

Outbound Calls, 6%
Windows, 5%
Customer Inquiries, 5%
Product Knowledge, 4%
Quality Standards, 4%
Customer Satisfaction, 4%

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Underwriting Service Representative
Underwriting Service Representative vs Senior Customer Service Representative

Updated January 8, 2025

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