Underwriting service representative vs service center representative

The differences between underwriting service representatives and service center representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an underwriting service representative and a service center representative. Additionally, an underwriting service representative has an average salary of $48,433, which is higher than the $33,420 average annual salary of a service center representative.

The top three skills for an underwriting service representative include insurance policies, customer service and customer inquiries. The most important skills for a service center representative are patients, HR, and customer calls.

Underwriting service representative vs service center representative overview

	Underwriting Service Representative	Service Center Representative
Yearly salary	$48,433	$33,420
Hourly rate	$23.29	$16.07
Growth rate	-4%	-4%
Number of jobs	112,289	196,101
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 56%
Average age	40	40
Years of experience	12	12

Underwriting service representative vs service center representative salary

Underwriting service representatives and service center representatives have different pay scales, as shown below.

	Underwriting Service Representative	Service Center Representative
Average salary	$48,433	$33,420
Salary range	Between $36,000 And $64,000	Between $26,000 And $41,000
Highest paying City	-	Alameda, CA
Highest paying state	-	California
Best paying company	-	Cisco
Best paying industry	-	Insurance

Differences between underwriting service representative and service center representative education

There are a few differences between an underwriting service representative and a service center representative in terms of educational background:

	Underwriting Service Representative	Service Center Representative
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	-	-

Underwriting service representative vs service center representative demographics

Here are the differences between underwriting service representatives' and service center representatives' demographics:

	Underwriting Service Representative	Service Center Representative
Average age	40	40
Gender ratio	Male, 32.1% Female, 67.9%	Male, 30.6% Female, 69.4%
Race ratio	Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.1% Asian, 7.3% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 20.1% Asian, 6.5% White, 56.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between underwriting service representative and service center representative duties and responsibilities

Underwriting service representative example responsibilities.

Process documentation within manage database systems and ImageRight system for the legal binding of commercial insurance risk.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Process documentation within manage database systems and ImageRight system for the legal binding of commercial insurance risk.

Service center representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Ensure that all telephone calls and pages are promptly handle in the best interest of Dartmouth-Hitchcock internal and external patients.
Maintain resident and guest confidentiality with strong understanding of HIPAA and privacy laws.
Assist participants with the benefit enrollment process by explaining types of insurance policies and IRS regulate spending accounts.
Instruct active and terminate participants with withdrawal options, process hardships and loans while also explaining IRS 1099R information.
Assist participants with inquiries relating to administration of healthcare reimbursement plans (FSA, HRA/HSA, and VEBA).

Underwriting service representative vs service center representative skills

Common underwriting service representative skills

Insurance Policies, 11%
Customer Service, 11%
Customer Inquiries, 6%
Risk Analysis, 6%
Underwriting Guidelines, 6%
Financial Statements, 6%

Common service center representative skills

Patients, 14%
HR, 6%
Customer Calls, 5%
Phone Calls, 4%
Data Entry, 4%
Multitasking, 4%

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Underwriting Service Representative
Underwriting Service Representative vs Service Center Representative

Updated January 8, 2025

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