Receptionist/Front Desk
Unit secretary job in Cambridge, MA
Work Days: Monday thru Friday 8a-4:30p
Department: Human Resources
Job Type: Temporary
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary:
To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities:
•Greets and provides information to patients and visitors.
• Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance.
• Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed.
• Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner.
• Understands and appropriately utilizes all telephone features such as: transferring and hold functions.
• Insures at all times that there is someone to answer the telephone.
• Accesses patient information via the computer.
• Effectively interfaces with IT Department as needed to resolve hardware and software problems.
• Acts in a friendly and reassuring manner in all Interactions with patients and visitors.
• Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password.
• Handles difficult situations calmly, calling appropriate person for assistance when needed.
• Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information.
• Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues.
• Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department.
• Responsible for scheduling meetings for senior IT staff.
• Responsible for scheduling meeting rooms and training rooms.
• Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls.
• Keeps the front desk and main lobby area clean, tidy and stocked with proper information.
• Sorts staff mail
• Performs straightforward secretarial duties.
• Effectively participates in training new employees/volunteers.
General
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location.
• Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position.
• Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures.
• Participates in own performance appraisal by identifying goals and reviewing progress with supervisor.
• Performs other related duties as assigned or directed.
MINIMUM QUALIFICATIONS :
Other information:
Must have medical terminology. Medical Secretarial degree strongly preferred.
Work Experience: 2 - 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
unit secretary
Unit secretary job in Salem, MA
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution.
- Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyUnit Secretary, Emergency Dept - 24 hours, Days
Unit secretary job in Milford, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $26.61
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend
Scheduled Hours:
6:45am-3:15pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
26000 - 2340 Emergency Room
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.
II. Major Responsibilities:
1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others.
2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.
3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.
4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.
All responsibilities are essential job functions.
III. Position Qualifications:
License/Certification/Education:
Required:
1. Equivalent to high school plus additional specialized training.
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:
Required:
1. Ability to handle multiple priorities and effective communication.
2. 3 to 12 months experience.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
Auto-ApplyUnit Secretary, Surgical Day Care, Per Diem, 6:30am - 3:00pm, Monday - Friday days, No holidays or weekends
Unit secretary job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: Per Diem, 6:30am - 3:00pm, Monday - Friday days, No holidays or weekends
Hourly Rate: $18.50 - $24.41
Job Summary:
Surgical Day Care (SDC) is a very fast paced environment. Unit secretary in SDC will see around 50 patients per day. Some of the responsibilities include greeting patients, checking them in, putting charts together ahead of time, ensuring all necessary documentation is available. Ideal candidate must be proficient in Meditech, Athena, Microsoft Word and Excel; must be able to multitask and prioritize in a busy environment with competing priorities. Good interpersonal skills are a must.
Responsibilities Essential Functions
Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc).
Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner.
Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
Maintains clean and safe work environment (identifies and/or removes safety hazards).
Performs thorough, timely, and accurate transcription of physicians' orders (including entering into Meditech OE module where utilized).
Provides clerical support for the Manager and Team Leader to ensure all needed information is communicated to other parties and so that reports and projects are completed accurately and on time.
Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.).
Inputs all pertinent patient data for surgical scheduling such as patient records, labs, reports consent forms, etc… in collaboration with physician office.
Prints, posts and updates schedules on a daily basis.
Supports physicians and nursing staff in patient care coordination.
Establishes and maintains a good working relationship with patients, physicians, physician's office staff, visitors and other members of the health care team through responsiveness, accuracy of information and professionalism.
Coordinates the flow of patients entering and leaving the department to ensure smooth functioning of the department.
Assumes day-to-day responsibility for booked surgical procedures in order to maintain a surgical schedule.
Ensures surgical and PAT bookings reflect pertinent patient information such as patient information, type of surgery, assistants and special needs.
Works collaboratively with the Team Leader / Charge Nurse to keep them informed of changes in the schedule and other pertinent information.
Updates and correctly logs surgical cases on a daily basis.
Enters patient charges in the computer on a daily basis.
Creates copies and distributes reports and statistics as needed for daily and monthly projects and activities.
Records, types and distributes staff meeting minutes on a monthly basis.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Functional Demands Physical Requirements:
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Organizational Expectations Behavioral Attributes:
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Qualifications Job Requirements Minimum Education
High school graduate or equivalent required
One year college or business training preferred
Minimum Work Experience
1 yr experience in a medical setting
Required Skills
Excellent communication skills
Experience with medical terminology preferred
Excellent word processing skills required, computer skills required
Not ready to apply? Connect with us for general consideration.
Auto-ApplyUnit Coordinator - Pediatrics - MGH
Unit secretary job in Boston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
* Performs clerical and other duties to assist in the general administration of the floor or unit.
* Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
* Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
* Schedules consultations, tests, procedures, and patient transport to other departments.
* Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
* Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
* May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department
Qualifications
Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred Experience administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
267 Charles Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyUnit Coordinator
Unit secretary job in Boston, MA
Job Title: Unit Coordinator Schedule: Monday-Friday | 7:00 AM - 3:30 PM Pay: $30-40/hour dependent on experience Contract: 3 Months Our client is seeking a skilled Unit Coordinator to support operations for their psychiatric inpatient and Clinical Stabilization Services (CSS) units in Brockton, MA. This role is essential in managing patient flow, coordinating admissions and discharges, and ensuring effective communication between clinical teams and referral sources.
Key Responsibilities:
Manage 8-13 patient admissions daily
Coordinate with referral sources and clinical staff
Maintain bed boards, charts, and EMR records
Support daily unit operations and discharge planning
Handle administrative tasks and assist patients and families
Qualifications:
Associate's or Bachelor's degree in Psychology or related field preferred
2+ years in a healthcare or behavioral health setting
Proficient in EMR systems (EPIC preferred)
Strong communication, multitasking, and organizational skills
Why Apply?
Make a real impact in behavioral health care while gaining valuable experience in a fast-paced, mission-driven environment.
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
IRF/LTCH Unit Secretary - Whittier Rehab Hospital
Unit secretary job in Westborough, MA
Job Description Full time, 40 hours 3:00 - 11:30PM includes every other weekend PRIMARY RESPONSIBILITIES INCLUDE: • Under the supervision of the Director of Nursing, organizes the activities occurring on the Unit and assists the Nursing Unit staff in the efficient daily operations by implementing, coordinating and maintaining all unit clerical services and systems.
• Acts as a source of communication and maintains the physical environment of the area.
PREREQUISITES:
• High School Diploma required.
• Ability to read, write and comprehend medical terminology.
• Previous experience preferred.
• Degree/Certificate in Medical Terminology preferred.
• Current Certification in BLS of Adult, Child and Infant.
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Unit Secretary (p/t weekends)
Unit secretary job in Boston, MA
Active, Innovative Long-Term Care Community Seeks Dynamic, Caring Unit Secretary (part-time)
The Unit Secretary is responsible for performing the specific duties that will assist with management of medical records, referrals, staff schedules, resident requests, communication with other departments and other administrative services critical to the operation of the nursing units. Responsibilities include maintaining adequate supplies required by unit staff, receptionist duties, scheduling appointments for residents, faxing, copying, and filing. Part-time shift is 2:30p - 10:30p, every other weekend.
Must possess good customer service skills and basic computer/data entry skills.
Experience in a healthcare setting is required. Some medical terminology preferred.
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(Near Ashmont Station in Dorchester)
Registration Clerk
Unit secretary job in Lexington, MA
Job Description
CareWell Urgent Care is seeking a dependable full-time front desk registration clerk for our urgent care facilities in Lexington, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit; our clerks must be able to work accurately and efficiently to record the patient's information and convey the assurance that our clinical staff are just what they need to feel better.
Our centers are open (7) days per week.
This is a Full-Time opening, working (3) shifts per week.
Location: Lexington, MA
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, collecting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Greet patients in a positive and helpful manner
Provide information and assistance as needed
Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
Using the computer system, generate fee slips for patients, review information for accuracy and instructions
Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
Keep patients informed of their account information
Notify staff when patients are ready to be seen
Collect payments, insurance co-pays, and PDRX charges
Coordinate patient care or patient records with other clinic locations when necessary
Gather reports from referrals and prior authorizations
Be familiar with all locations, hours, directions
Answer telephone calls, record messages for other staff and deliver messages
Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
Perform daily filing of charts and records to ensure excellent organization in patient records
Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
Audit and balance all financial transactions to ensure accurate daily deposits
Distribute mail
Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
Provide positive team support for all personnel and department.
Skills and Qualifications:
Maintain a neat, tidy, clean and organized work area including patient waiting area
(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
Report any problems or concerns to the center manager and billing supervisor
Adhere to professional expectations and guidelines in handbook
Key Competencies:
Strong interpersonal and communication skills
Ability to maintain confidentiality
Be organized with attention to detail
Engaging, calm under pressure, and able to handle all types of patient engagement
Be able to balance speed and accuracy
Demonstrated good judgement, initiative, and patient interaction skills
Education & Experience:
High school diploma or equivalent
1-3 years of customer service experience in a medical practice or retail environment
Proficient in MS Office programs such as Word, Excel, and SharePoint
Experience with Experity and/or When2Work is preferred, but not required
Supervisory Responsibility: This role has no supervisory responsibilities.
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week. Full-time employees will work three (3) shifts per week with rotating weekends.
Travel: No travel is expected for this position however, depending on the location, this position may work at more than one center.
Benefits Include: Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.
Compensation ranges from $19 - $24/hr, based on experience.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
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Unit Coordinator
Unit secretary job in Boston, MA
Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the HSL.
Core Competencies:
* Communicate with residents, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity
* Maintain confidentiality of resident and unit information
* Prioritize work, and provide prompt, efficient service
* Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen resident's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction
Position Responsibilities:
* Prepare correspondence and reports. Order supplies in a cost effective manner
* Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes
* Review information on resident records to ensure completeness and accuracy, keep files current according to established guidelines
* Coordinate appointments for residents, unit meetings, and other unit activities
* Responsible for in the staff scheduling process in conjunction with the Director of Nursing
* Assist with staffing/payroll and enter electronic time sheets/time changes
* Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, training of designated staff in computer skills
* Adhere to established departmental policies, procedures, and objectives
* Participate in educational programs, unit meetings, and quality improvement programs
* Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the HSL
* Perform other related duties as required or directed
Qualifications:
* High School or equivalent plus post high school specialized training
* Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology
* Previous secretarial experience desired
* Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs
Working Conditions and Physical Demands:
* Contact with residents under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds
* Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs
* Gloves and masks worn occasionally
* Standing, walking, and sitting
* Lifting supplies and equipment up to 50 lbs
* Some reaching, stooping, squatting, bending, kneeling and crouching
Remote Type
Salary Range:
$41,555.00 - $58,178.00
Auto-ApplyUnit Coordinator - Progressive Care - Full-time - Evenings
Unit secretary job in Lowell, MA
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
We Are Seeking a Full-time Unit Coordinator in Progressive Care - Apply Today To Learn More!!!
Why Join Us? At Tufts Medicine - Lowell General Hospital, we're more than a health system - we're a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. Our Environmental Services Workers are a critical part of our team and our hospital. Lowell General Hospital is a great place to work - with a family friendly culture, competitive salaries, and great benefits . If that excites you, then you belong with us.
What We Offer
Competitive salaries & benefits that start on day one
403(b) retirement with company match
Tuition reimbursement
Free on-campus parking
Career growth opportunities
Guaranteed hours and set schedule
Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA
Hours: 32 Hours - 3:00pm - 11:00pm - Every other weekend (Sat-Sun)
Job Overview
This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. This role, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit. Oversees the work of other unit secretaries within the department/unit.
Preferred Qualifications
1. Three (3) years of related experience in a hospital or healthcare setting
2. Some college or an Associate's degree in a related field of study
Duties and Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
2. Responsible for review of bed assignments and relaying this information to clinical staff.
3. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
4. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy. Files pertinent data in appropriate patient's record. Prepares charts for Medical Records upon discharge.
5. Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG's, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.
6. Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.
About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet-recognized community hospital. As a member of our team, you'll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Magnet Designation
The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$18.81 - $23.51
Front Desk Receptionist
Unit secretary job in Milford, MA
The Evergreen Center is a world-class private human services organization that provides living and learning environments for individuals with developmental disabilities diagnosed with multiple disabilities including Autism, physical disabilities, neurological problems and behavior disorders. Evergreen believes children will develop to their maximum potential when instruction is woven through daily activities and living environments.
Job Description
Evergreen Center is currently seeking a full Front Desk Receptionist for our Central Education Facility in Milford, MA.
Responsibilities:
Acting as receptionist, including greeting visitors and answering phones
Operating internal paging system
Preparing purchase orders for supplies; storage, and inventory of office supplies
Completing mailings of program notices or documentation
Compiling mailing lists as requested
Sorting and distributing mail
Performing errands as necessary (may require use of personal vehicle)
Completing data entry to online and network databases
Provides assistance to individuals with disabilities requiring assistance for program access (physical and communication access)
Qualifications
High School Diploma or GED required
At least one year of experience in clerical functions and general office procedures
Valid driver's license
Additional Information
Our Benefits
Medical & Dental
403(b) with company contribution
Flexible Spending Plan
Paid Holidays
Leave Benefits (Sick, Personal, Vacation)
Voluntary Benefits
Staff Morale Events (Six Flags, NYC, Foxwoods)
Visit our website at ******************** to learn more about our organization!
To apply, click on "I'm Interested"!
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Evergreen Center participates in E-Verify.
Front Desk/ Receptionist
Unit secretary job in Cambridge, MA
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Easy ApplyHospital Reference Test Clerk
Unit secretary job in Boston, MA
Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month.
Labcorp is seeking a Reference Test Clerk to join our team at Tufts Medical Center in Boston, MA. This position will be responsible for preparing and sending specimens and test requests to Labcorp and/or contracted reference laboratory for testing, as well as releasing referral test results into the computer system.
Work Schedule: Monday - Friday, 8:30am - 5pm
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
Prepare laboratory specimens for various analysis and testing
Research, troubleshoot and resolve customer and specimen problems
Send test requests to proper location and release test results
Assist clients with any specimen related requests or inquiries
Process specimens to be sent out to additional facilities
Provide support to various areas of the laboratory
Perform sample sorting, racking and retrieving
Prepare record logs in a timely and efficient manner
Maintain a clean and safe work environment
Requirements
High School Diploma or equivalent
Experience in a laboratory environment is preferred
Comfortability with handling biological specimens
Ability to accurately identify specimens
Basic computer and data entry skills
Strong communication skills; written and verbal
Ability to work independently or within a team environment
Well organized and a high level of attention to detail
Ability to sit and/or stand for extended periods of time
Must pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyFront Desk Coordinator - Manchester/Nashua, NH
Unit secretary job in Manchester, NH
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
* Options to work in specific clinics and flexibility as to days or hours worked
* Salary $16 - $18/hr
* Holiday Pay
* Bonus Potential
* M-F Mornings 10am-2pm, Afternoons 2:45-7pm
* Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Automotive Registration Clerk
Unit secretary job in Braintree Town, MA
Job Details Quirk Volkswagen - Braintree, MA Full Time Not Specified AutomotiveDescription
Quirk Auto Dealers is looking for a full time Registration Clerk. We are seeking a qualified, highly motivated individual who demonstrates our guiding principles of consideration, cooperation, accountability, and innovation. The person for this job must have great communication skills and be a friendly, energetic person with a great attitude and attention to detail.
Hours for this position are: Monday-Friday 8:30am to 5:00pm
Job Duties:
Processing Registrations - CVR certified is a plus
Answering Phones
Cashiering
Other Office related tasks.
Job Requirements:
Automotive Dealer experience is preferred but not required.
Must have a valid Driver License
Strong communication skills
Experience with computers
Attention to detail
Data Entry experience
Benefits:
Full Time - Health, Dental, Long Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide at no cost to you, Basic Life Insurance and AD&D policy of $20,000. All other benefits are optional and will be offered to you at a cost.
**All employees must complete a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position).
Pharmacy Support Associate, Medicare Clinical Programs
Unit secretary job in Hingham, MA
Ready to help us transform healthcare? Bring your true colors to blue. The Role The Pharmacy Support Associate is a critical member of the Pharmacy Operations team. You will work collaboratively with Pharmacists to provide high-touch, concierge-level pharmacy services to Medicare members. This role focuses on outreach to members who have been identified for pharmacy interventions, ensuring they get personalized and effective support. The associate will triage member issues and concerns, facilitating efficient resolution by the pharmacists.
Key Responsibilities:
* Effectively engage and motivate members to adhere to their medications by clearly explaining the goals, benefits, and interventions
* Research and compile member's pharmacy information from multiple sources for the Pharmacist to review
* Act as a liaison between patient, provider, and pharmacy to promote medication adherence and improve member outcomes
* Coordinates phone appointments for members to speak with an internal Pharmacist
* Perform outreach to providers to research and facilitate prescriptions for member
* Provide assistance by contacting retail pharmacies to support members with their medications
Key Qualifications:
* Strong telephone communication skills
* Ability to multi-task and handle inventory
* Independent critical thinking
* Exhibits strong interpersonal skills and cultural awareness when interacting with members
* Builds and maintains effective, collaborative work relationships, fostering professional and meaningful connections with members
* Exhibits strong interpersonal skills and cultural awareness when interacting with members
Education and Experience:
* Minimum 2-3 years of customer/member service experience
* Medicare Part D and/or Pharmacy experience preferred
* BS/BA or AS/AA degree in healthcare field, or related area is preferred or equivalent work experience
This position is eligible for the following personas: eWorker, Mobile, Resident.
LI-#Remote
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
Location
Hingham
Time Type
Full time
Hourly Range: $26.17 - $31.98
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.
Auto-ApplyHealth Unit Coordinator | Full Time | Days
Unit secretary job in Concord, NH
The Health Unit Coordinator (HUC) 2 is responsible for multi-tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra department areas through various modalities such as fax, phone, and computers (command central). The Health Unit Coordinator 2 may also register patients and perform other data management activities. The HUC acts under the direction of daily shift supervisor and the unit resource person.
Education
High school or equivalent (GED).
Certification, Registration & Licensure
Certification required to obtain: Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current.
Experience
Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment.
Responsibilities
Coordinates patient and information flow at the desk area to clinical staff, patients/families and other
departments.
Greets the patient and family and completes the patient registration process.
Completes order entry process, coordinates computer downtime, and coordinates patient information
changes in the computer.
Demonstrates time management skills.
Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS
specifications.
Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
Performs job specific requirements and other duties as assigned.
Serves as a preceptor for new employees.
Employee Benefits
Competitive and comprehensive employee benefits and growth opportunities await you when you join our team.
Health insurance and dental benefit
Available to full-time (30+ hours) and part-time employees (20-29 hours)
Wellness programs
Life/LTD insurance
403B retirement savings account with employer contribution
Tuition reimbursement
On-site childcare
Complimentary on-site employee fitness center
Paid time off
Career development
Employee Activities Committee
Military Program (offering a supportive environment for those serving or who served in the armed services)
Streamlined military leave process
Enhanced military leave policy
Enrichments to benefits and paid-time-off
Organizational resources committed to employees and their families
Education for employees and managers
Recognition of service
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this Job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards - shock.
The noise level in the work environment is usually moderate.
Auto-ApplyFront Desk Receptionist - Medical/Urgent Care
Unit secretary job in Leominster, MA
Make an impact in your community through a career in health care!
Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts.
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities include:
Receives and directs incoming patients
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients
Minimum Qualifications:
High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred
Bilingual in Spanish a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred
Demonstrated interpersonal relationship skills
Demonstrated proficiency in reading, writing and speaking in English
Demonstrated ability to work in a fast paced, high telephone call volume office environment
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
Front Desk Receptionist
Unit secretary job in Leominster, MA
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
Starting at $16/hr.
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Offers refreshments (coffee, water, etc.) to visitors, where applicable
Manages doctor appointment book and beauty appointment book.
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Keeps lobby clean and neat, free of clutter and trash
Requirements
High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match
Medical, Vision & Dental Benefits
Tuition Reimbursement Program
Vacation and Health & Wellness Paid Time Off
* Eligibility may vary by employment status