SUMMARY: Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients Collects patient balances, copays, and credit cards at time of service Reviews lists of patients who need appointments and calls to schedule when due Verifies demographics and insurance carrier information for every patient Assists patients with Kiosk sign in Complies with OSHA and DOH standards Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information Provides superior customer service and outstanding patient care Attends meetings/workshops as they relate to current position and office workflows Performs other miscellaneous job-related duties as assigned MINIMUM QUALIFICATIONS:
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903
Work Type:
M-F 8-5, rotating weekends
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
$18.1-29.9 hourly 5d ago
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Unit Secretary, Per Diem
Brigham and Women's Hospital 4.6
Unit secretary job in Boston, MA
Site: The Spaulding Rehabilitation Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
* Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
* Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
Computer skills Microsoft Office.
Strong follow up and resolution.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
300 First Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly 5d ago
Medical Secretary, Physician Practice
Care New England Health System 4.4
Unit secretary job in Providence, RI
The Medical secretary plays a key role in ensuring the smooth and efficient operation of the medical office. This position provides essential clerical and administrative support, managing both incoming and outgoing correspondence, maintaining departmental manuals, and supporting clinician scheduling. The Medical Secretary also oversees the organization of filing systems to keep the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services.
Duties and Responsibilities:
Deliver high-quality secretarial support by expertly handling typing, filing, faxing, and ensuring office equipment is well maintained.
Coordinate clinician schedules while seamlessly registering patients and verifying insurance and referral information.
Serve as a key point of contact by answering, directing, and screening calls, and efficiently arranging meetings.
Manage incoming mail and correspondence, ensuring timely routing and distribution to appropriate staff.
Maintain accurate departmental tracking systems and generate cumulative reports as needed.
Oversee treatment room readiness and clinical inventory; proactively order supplies to ensure smooth operations.
Collect patient payments including co-pays and fee for service charges, ensuring accurate financial documentation.
Prepare and organize medical records according to provider specifications and documentation standards.
Execute patient registration and billing processes using EPIC, Cerner and IDX systems with precision.
Craft clear, professional correspondence free of grammatical errors, and facilitate prompt communication.
Foster strong working relationships with patients, providers, vendors, and internal departments.
Uphold patient confidentiality and adhere to all hospital and regulatory compliance standards.
Exhibit adaptability and problem-solving skills in a fast-paced environment, maintaining a positive and supportive attitude.
Demonstrate reliability and punctuality by consistently arriving on time and meeting scheduled responsibilities.
Requirements:
Must possess a high school diploma or equivalent.
One year of job-related experience is required.
Prior experience with an electronic medical record system is strongly preferred.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$33k-39k yearly est. 5d ago
Overnight Front Desk Agent
Accorhotel
Unit secretary job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 5d ago
Front Office Associate
Center for Diagnostic Imaging 4.3
Unit secretary job in Peabody, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.
This is a full-time position working evening shifts Monday to Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed
Answer phones and handles calls in an efficient and friendly manner
Field phone calls appropriately for Center Team Members
Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information
Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup
Order office supplies as needed
Maintain supply of patient information sheets
Push patient imaging via electronic interfaces
Complete patient appointment confirmation calls and provide preparation instructions to patients
Fax/scan reports, billing information, and medical release forms as requested
(20%) Scheduling
Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
Enter and submit patient exam orders
Verify patient exam orders match exam schedules
Schedule referrals and ensures proper authorizations are obtained
Schedule walk-in patients
Process requests for image orders and CDs from both the referring physicians and patients
Maintain an up-to-date and accurate database of all current and potential referring physicians
(20%) Insurance
Verify patient's insurance coverage
Pre-certify all patient exams with the patient's insurance company
Obtain insurance authorizations
Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments
Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(5%) Completes other tasks and projects as assigned
Required:
High School Diploma, or equivalent
One (1) year of Customer Service experience
Proficient in using computer systems and typing
Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel
Preferred:
Previous medical office experience
Medical terminology and office background
Insurance knowledge
Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
$33k-37k yearly est. 1d ago
Overnight Front Desk Agent
Accor Hotels 3.8
Unit secretary job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 5d ago
Inpatient Unit Secretary (Evenings) - Spaulding
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in East Sandwich, MA
Site: Rehabilitation Hospital of the Cape and Islands Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Part-time, 24-hour schedule, evening shift (12p-8p)
Job Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required
Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? No
Experience
experience in a clerical support or customer service role 0-1 year required
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution. - Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
311 Service Road
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 28d ago
Assistant Secretary - Federal/Regional Energy Affairs
Commonwealth of Massachusetts 4.7
Unit secretary job in Boston, MA
Tell us about a friend who might be interested in this job. All privacy rights will be protected.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Who We Are:
The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.
Who We Are as an Employer:
At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.
Description:
The Assistant Secretary for Federal and Regional Energy Affairs (FREA) reports to the Deputy Secretary for Federal and Regional Energy Affairs within the Massachusetts Executive Office of Energy & Environmental Affairs (EEA). This senior leadership position supports the Secretariat's regional, interregional, and federal energy strategies to advance the implementation of Massachusetts' clean energy and climate laws.
The Assistant Secretary plays a critical role in enabling EEA agencies to lead and coordinate state policies and programs that advance clean energy generation, transmission, market modernization, and grid reliability at the state, regional, and federal levels.
Specific duties and responsibilities include, but are not limited to, the following:
Accelerating regional and interregional clean energy generation.
Planning and advancing regional and interregional transmission projects to support clean energy integration.
Promoting regional grid reliability, security, and resiliency.
Supporting modernization of regional electricity markets.
Advancing Massachusetts' interests before the Federal Energy Regulatory Commission (FERC) and other federal agencies.
Additional responsibilities include:
Managing federal, regional, and multi-state initiatives critical to the Commonwealth's clean energy transition, including transmission investment and wholesale market reforms that support decarbonization while maintaining system reliability and affordability.
Analyzing and developing policy recommendations related to ISO New England (ISO-NE) wholesale market rules, system planning processes, operational reforms, and related studies.
Preparing and submitting communications, filings, and comments to FERC, the U.S. Department of Energy (DOE), ISO-NE, and other relevant agencies and organizations.
Developing briefing materials, presentations, and coordinated communications in partnership with the communications team, including responses to press inquiries and drafting press releases.
Representing the Commonwealth at conferences, webinars, and other events, and supporting staff participation to advance Massachusetts' clean energy priorities.
Engaging stakeholders and the public on federal, regional, and state energy initiatives.
Preferred Experience and Knowledge:
Experience in regional transmission planning, including familiarity with mechanisms that enhance multi-state collaboration.
Understanding of Massachusetts' clean energy procurement mechanisms, including Section 82 of the 2022 Climate Law, An Act Driving Clean Energy and Offshore Wind (as amended).
Prior experience working with state or federal governments, elected officials, or regional organizations such as NESCOE, ISO-NE, and NEPOOL.
Awareness of current events and emerging public policy trends in Massachusetts, New England, and Washington, D.C.
Knowledge of and familiarity with state and federal government administrative, legislative, and political processes
Preferred Skills:
Ability to convey complex energy, climate, markets and transmission-related topics, issues, and data to a wide variety of audiences
Proactive, resourceful, and pragmatic problem-solving skills and the ability to take initiative to identify and solve problems using available resources
Ability to prepare clear and concise communications materials for internal and external use (e.g., memos, letters, presentations, e-mail correspondence, press releases)
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Teams
Ability to set goals and continuously strive for improvement.
Strong problem-solving skills, including the ability to analyze complex information and identify practical solutions.
Ability to organize work effectively in environments with limited precedents or guidelines.
Flexibility and adaptability to respond to changing priorities or urgent program needs.
Ability to motivate, influence, and collaborate with diverse stakeholders.
Strong analytical skills, including the ability to interpret program data and make sound recommendations.
Commitment to providing excellent customer service.
Demonstrated ability to foster a culture of diversity, respect, and inclusion.
Public speaking experience
An ability to travel, as needed.
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$143k-303k yearly est. Auto-Apply 5d ago
Assistant Secretary - Federal/Regional Energy Affairs
State of Massachusetts
Unit secretary job in Boston, MA
Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.
Who We Are as an Employer:
At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.
Description:
The Assistant Secretary for Federal and Regional Energy Affairs (FREA) reports to the Deputy Secretary for Federal and Regional Energy Affairs within the Massachusetts Executive Office of Energy & Environmental Affairs (EEA). This senior leadership position supports the Secretariat's regional, interregional, and federal energy strategies to advance the implementation of Massachusetts' clean energy and climate laws.
The Assistant Secretary plays a critical role in enabling EEA agencies to lead and coordinate state policies and programs that advance clean energy generation, transmission, market modernization, and grid reliability at the state, regional, and federal levels.
Specific duties and responsibilities include, but are not limited to, the following:
* Accelerating regional and interregional clean energy generation.
* Planning and advancing regional and interregional transmission projects to support clean energy integration.
* Promoting regional grid reliability, security, and resiliency.
* Supporting modernization of regional electricity markets.
* Advancing Massachusetts' interests before the Federal Energy Regulatory Commission (FERC) and other federal agencies.
Additional responsibilities include:
* Managing federal, regional, and multi-state initiatives critical to the Commonwealth's clean energy transition, including transmission investment and wholesale market reforms that support decarbonization while maintaining system reliability and affordability.
* Analyzing and developing policy recommendations related to ISO New England (ISO-NE) wholesale market rules, system planning processes, operational reforms, and related studies.
* Preparing and submitting communications, filings, and comments to FERC, the U.S. Department of Energy (DOE), ISO-NE, and other relevant agencies and organizations.
* Developing briefing materials, presentations, and coordinated communications in partnership with the communications team, including responses to press inquiries and drafting press releases.
* Representing the Commonwealth at conferences, webinars, and other events, and supporting staff participation to advance Massachusetts' clean energy priorities.
* Engaging stakeholders and the public on federal, regional, and state energy initiatives.
Preferred Experience and Knowledge:
* Experience in regional transmission planning, including familiarity with mechanisms that enhance multi-state collaboration.
* Understanding of Massachusetts' clean energy procurement mechanisms, including Section 82 of the 2022 Climate Law, An Act Driving Clean Energy and Offshore Wind (as amended).
* Prior experience working with state or federal governments, elected officials, or regional organizations such as NESCOE, ISO-NE, and NEPOOL.
* Awareness of current events and emerging public policy trends in Massachusetts, New England, and Washington, D.C.
* Knowledge of and familiarity with state and federal government administrative, legislative, and political processes
Preferred Skills:
* Ability to convey complex energy, climate, markets and transmission-related topics, issues, and data to a wide variety of audiences
* Proactive, resourceful, and pragmatic problem-solving skills and the ability to take initiative to identify and solve problems using available resources
* Ability to prepare clear and concise communications materials for internal and external use (e.g., memos, letters, presentations, e-mail correspondence, press releases)
* Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Teams
* Ability to set goals and continuously strive for improvement.
* Strong problem-solving skills, including the ability to analyze complex information and identify practical solutions.
* Ability to organize work effectively in environments with limited precedents or guidelines.
* Flexibility and adaptability to respond to changing priorities or urgent program needs.
* Ability to motivate, influence, and collaborate with diverse stakeholders.
* Strong analytical skills, including the ability to interpret program data and make sound recommendations.
* Commitment to providing excellent customer service.
* Demonstrated ability to foster a culture of diversity, respect, and inclusion.
* Public speaking experience
* An ability to travel, as needed.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
$102k-280k yearly est. 4d ago
Front Desk Receptionist
Columbia Auto Body 4.2
Unit secretary job in Whitman, MA
Job DescriptionBenefits:
401(k) matching
Health insurance
About Us: Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. Were currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly.
Key Responsibilities:
Answer and direct incoming phone calls
Greet and assist customers with professionalism and a positive attitude
Receive and process parts and sublet invoices
Update and maintain the customer list daily
Track vehicles in and out of the shop and keep repair notes current
Assist with insurance supplements and documentation
Receive and record payments (insurance and customer)
Request credits and manage returns when needed
Contact insurance companies as necessary for updates, payments, or support
Organize and maintain spreadsheets for tracking shop operations
Provide general office support and help keep the front office organized
What We're Looking For:
Previous front desk, office, or customer service experience (auto industry a plus)
Strong communication and organizational skills
Comfortable using a computer and learning shop management tools
Reliable, detail-oriented, and a team player
Able to multitask and work in a fast-paced environment
Job Details:
Full-time position
Competitive hourly pay based on experience
MondayFriday schedule (no weekends)
Supportive team environment with room to grow
$33k-40k yearly est. 3d ago
Bilingual Front Desk Receptionist (Worcester)
Dental Dreams LLC 3.8
Unit secretary job in Worcester, MA
The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
At least 1 year of recent work experience - Required
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. Auto-Apply 12d ago
Medical Secretary
Brown University Health 4.6
Unit secretary job in Providence, RI
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
RESPONSIBILITIES:
* Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients
* Collects patient balances, copays, and credit cards at time of service
* Reviews lists of patients who need appointments and calls to schedule when due
* Verifies demographics and insurance carrier information for every patient
* Assists patients with Kiosk sign in
* Complies with OSHA and DOH standards
* Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
* Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information
* Provides superior customer service and outstanding patient care
* Attends meetings/workshops as they relate to current position and office workflows
* Performs other miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS:
BASIC KNOWLEDGE:
* High school diploma required.
* Basic computer skills and knowledge of medical terminology required.
* Must be very organized.
* Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.
EXPERIENCE: Six months' experience in a medical office.
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903
Work Type:
M-F 8:00am-4:30pm
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
$18.1-29.9 hourly 3d ago
Front Desk Agent
Accorhotel
Unit secretary job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Monitor Queue Rooms throughout the day.
Address and resolve guest needs as they arise and escalate to the manager as necessary.
Monitor and solve open folios daily.
Check in and check out guests according to Raffles standards
Assist with inquiries via phone call, email or text message
Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
Responsible for maintaining and balancing of their bank float each shift
Process currency exchange as requested
Assists to direct and walk guests to their destination in the hotel
Work with HOTSOS for guest requests.
Work with Alice to review guest itinerary
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
Monitor all VIP's and special guest requests.
Complete daily front desk agent checklist.
Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
Always maintain a warm and friendly demeanor.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be extremely professional and demonstrate genuine and intuitive service.
Attend departmental meetings and trainings.
Maintain regular attendance per schedule.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
Maintain high standards of lobby and front desk area appearance according to Raffles Standard
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel-related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Offer room upsell to guests when appropriate
Qualifications
Education & Experience:
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience required.
Physical Requirements:
Flexible hours including overnight shifts
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Additional Information
Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$27 hourly 4d ago
Front Desk Agent
Accor Hotels 3.8
Unit secretary job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
* Monitor Queue Rooms throughout the day.
* Address and resolve guest needs as they arise and escalate to the manager as necessary.
* Monitor and solve open folios daily.
* Check in and check out guests according to Raffles standards
* Assist with inquiries via phone call, email or text message
* Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
* Responsible for maintaining and balancing of their bank float each shift
* Process currency exchange as requested
* Assists to direct and walk guests to their destination in the hotel
* Work with HOTSOS for guest requests.
* Work with Alice to review guest itinerary
* Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
* Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
* Monitor all VIP's and special guest requests.
* Complete daily front desk agent checklist.
* Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
* Always maintain a warm and friendly demeanor.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be extremely professional and demonstrate genuine and intuitive service.
* Attend departmental meetings and trainings.
* Maintain regular attendance per schedule.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
* Maintain high standards of lobby and front desk area appearance according to Raffles Standard
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel-related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Offer room upsell to guests when appropriate
Qualifications
Education & Experience:
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience required.
Physical Requirements:
* Flexible hours including overnight shifts
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
Additional Information
Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$27 hourly 5d ago
Unit Secretary
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in Salem, MA
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary<
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution.
- Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.8 hourly Auto-Apply 4d ago
Bilingual Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Unit secretary job in Worcester, MA
The Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
At least 1 year of recent work experience - Required
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. Auto-Apply 10d ago
Medical Secretary
Brown University Health 4.6
Unit secretary job in Providence, RI
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
RESPONSIBILITIES:
* Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients
* Collects patient balances, copays, and credit cards at time of service
* Reviews lists of patients who need appointments and calls to schedule when due
* Verifies demographics and insurance carrier information for every patient
* Assists patients with Kiosk sign in
* Complies with OSHA and DOH standards
* Completes all insurance, TDI, and Workers Comp forms (if applicable)
* Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
* Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information
* Provides superior customer service and outstanding patient care
* Attends meetings/workshops as they relate to current position and office workflows
* Performs other miscellaneous job-related duties as assigned
* Other duties, as assigned by the office supervisor/practice manager.
MINIMUM QUALIFICATIONS:
* Knowledge normally acquired through completion of two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice.
* Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.
* Two years' experience in a physician's medical office practice.
* Proficient in English language and computer appointment scheduling skills; Familiarity with medical office procedures and medical terminology.
* Excellent interpersonal and communication skills.
Pay Range:
$18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
LPG-Providence-2 Dudley St - 2 Dudley St Providence, Rhode Island 02905
Work Type:
M-F 8:30-5:00pm
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
$18.1-29.9 hourly 3d ago
Overnight Front Desk Agent
Accor North America, Inc. 3.8
Unit secretary job in Boston, MA
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Age Agent, Front Desk, Overnight, Hotel
$32k-37k yearly est. 5d ago
Unit Coordinator Neonatal ICU | MGH
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in Boston, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
40 hour position is evenings
Job Summary
The Opportunity -Unit Coordinator,
As a Unit coordinator you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills. To fill this position, we are looking for:
● Individuals who are highly organized and can prioritize and manage information in a demanding environment
● Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security
● People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required
● Effective coordinators who can arrange for patient services between multiple departments.
Qualifications
● High School Diploma or GED; Associate degree preferred
● Medical or health care experience desirable, but willing to train otherwise qualified candidates.
● Basic computer skills and the ability to learn new systems and procedures
● Effective interpersonal and communication skills
● Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers
● Demonstrated ability to solve basic patient and practice problems.
What we offer?
Shift differential for evening, nights, and weekends.
Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings.
Employee Perks, Weekly pay, and retirement package.
Additional Job Details (if applicable)
Mass General Hospital is a world-renowned institution that is committed to delivering the highest quality care to our patients. As a leader in medical research and education, we offer exceptional opportunities for professional growth and development. New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve extraordinary outcomes. We are dedicated to maintaining a work-life balance that allows our employees to thrive both personally and professionally.
If you are seeking a fulfilling and stimulating healthcare career, Mass General Hospital invites you to explore the diverse array of career opportunities available. We provide a range of options that cater to various interests and skills. Rest assured that your hard work and dedication will be duly recognized and rewarded.
Remote Type
Onsite
Work Location
273 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 34d ago
Front Desk Receptionist (Worcester/Grafton)
Dental Dreams 3.8
Unit secretary job in Worcester, MA
The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist for our Grafton location. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does a unit secretary earn in Taunton, MA?
The average unit secretary in Taunton, MA earns between $28,000 and $47,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.