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Unit supervisor vs field service supervisor

The differences between unit supervisors and field service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a unit supervisor and a field service supervisor. Additionally, a field service supervisor has an average salary of $53,079, which is higher than the $48,749 average annual salary of a unit supervisor.

The top three skills for a unit supervisor include patients, corrective action and social work. The most important skills for a field service supervisor are customer service, customer satisfaction, and safety procedures.

Unit supervisor vs field service supervisor overview

Unit SupervisorField Service Supervisor
Yearly salary$48,749$53,079
Hourly rate$23.44$25.52
Growth rate6%6%
Number of jobs37,12074,106
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 44%
Average age4747
Years of experience66

What does a unit supervisor do?

A unit supervisor oversees and supervises employees, ensuring that work operations adhere to standards, guidelines, timelines, and budget. Although the extent of their responsibilities depends on their industry or company of employment, they are typically in charge of conducting regular inspections and assessments, setting objectives and guidelines, delegating responsibilities among staff, and producing progress reports, submitting them to higher-ranking managers. Moreover, aside from leading teams to reach goals, a unit supervisor also trains new members of the workforce, provides technical support to staff, and resolves issues and concerns to maintain smooth operations.

What does a field service supervisor do?

A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.

Unit supervisor vs field service supervisor salary

Unit supervisors and field service supervisors have different pay scales, as shown below.

Unit SupervisorField Service Supervisor
Average salary$48,749$53,079
Salary rangeBetween $30,000 And $78,000Between $34,000 And $82,000
Highest paying CityOlympia, WASan Francisco, CA
Highest paying stateWashingtonWashington
Best paying companyBerkshire HathawayWEC Energy Group
Best paying industryHospitalityEnergy

Differences between unit supervisor and field service supervisor education

There are a few differences between a unit supervisor and a field service supervisor in terms of educational background:

Unit SupervisorField Service Supervisor
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Unit supervisor vs field service supervisor demographics

Here are the differences between unit supervisors' and field service supervisors' demographics:

Unit SupervisorField Service Supervisor
Average age4747
Gender ratioMale, 51.6% Female, 48.4%Male, 88.3% Female, 11.7%
Race ratioBlack or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between unit supervisor and field service supervisor duties and responsibilities

Unit supervisor example responsibilities.

  • Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
  • Document patient information and recording information correctly, as well as ensuring other workers are following OSHA and HIPAA requirements.
  • Attend weekly QA collaboration meetings and actively participate in discussions.
  • Utilize Kaizen activities to drive continuous process and quality improvements.
  • Submit MDS assessments to CMS timely and organize documentation for timely filing.
  • Evaluate admissions for Medicare/ Medicaid eligibility; prepare MDS and PPS documentation.
  • Show more

Field service supervisor example responsibilities.

  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Comply at all times with FAA, TSA, and U.S. Customs guidelines and regulations.
  • Satellite head end and RF distribution system design.
  • Perform break/fix repair on printers, servers and workstations.
  • Complete reports to the FAA anytime there are an incident involving an aircraft.
  • Coordinate route for field service technician on daily repairs of HVAC equipment as well as routine maintenance schedules.
  • Show more

Unit supervisor vs field service supervisor skills

Common unit supervisor skills
  • Patients, 11%
  • Corrective Action, 10%
  • Social Work, 8%
  • Oversight, 7%
  • Conflict Resolution, 6%
  • Direct Supervision, 6%
Common field service supervisor skills
  • Customer Service, 18%
  • Customer Satisfaction, 7%
  • Safety Procedures, 6%
  • OSHA, 4%
  • HVAC, 3%
  • Government Regulations, 3%

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