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UnitedHealth Group jobs in San Juan, PR - 132 jobs

  • Data Analyst (Healthcare) - San Juan, PR

    Unitedhealth Group 4.6company rating

    Unitedhealth Group job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality. Roles in this function could partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Other roles involved could include producing and managing the delivery of activity and value analytics to external stakeholders and clients. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. Positions in this function work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms. **Primary Responsibilities:** + Ability to distil criteria for data analysis + Experience analyzing large data sets + Assesses and interprets customer needs and requirements + Use pertinent data and facts to ideate, identify and solve a range of problems within area of expertise + Ability to communicate the outcome of this research in a manner suitable for the intended audience + Examine, assess, and document business operations and procedures to ensure operational efficiency and excellence + Ability to build relationships to increase velocity of concept conversion to identifications + Assesses and interprets customer needs and requirements + Identifies solutions to non-standard requests and problems + Solves moderately complex problems and/or conducts moderately complex analyses + Translates concepts into practice + Provides explanations and information to others on difficult issues + Review top denial reasons for training opportunities, potential rebuttals back to the client, and query enhancements + Create action plan with summary and claim details to ensure that all reporting, training and priority recommendations are delivered to Operation Management + Ensure that training is completed and feedback is received + Ensure that all needed production queries are enhanced accordingly + Other duties may apply ***** ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 3+ years of SQL programming with the ability to perform effective querying + 2+ years of health care experience working with healthcare claims data + Mid-level to advanced experience in Excel + Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy + Proven solid written and verbal communication skills with the ability to explain complex data analysis results to non-technical stakeholders + Proven solid attention to detail with a focus on quality and accuracy + Demonstrated exemplary verbal and written communication skills in English + Ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate) **Preferred Qualification:** + Experience with SQL Server Reporting Services and SQL Server Integration Services _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
    $44k-52k yearly est. 20d ago
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  • Provider Outreach - Data Mining

    Unitedhealth Group Inc. 4.6company rating

    Unitedhealth Group Inc. job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role performs Clinical Procedure Coding research and outbound calling activities related to Data Mining programs. The successful candidate will review all types of medical claim payments from a research perspective in support of auditors and new outreach ideation. This role requires strong interpersonal skills combined with deep Clinical Procedure Coding, billing and claim platform knowledge to support outbound calling activities. These outbound calling activities relate to a varied and specialized set of unlikely billing scenarios. The successful candidate should have prior experience within the U.S. HealthCare industry with specific proficiency within reimbursement policy, provider contracts and clinical coding. Expertise with regard to navigating and understanding UHG core claims platforms (UNET, COSMOS, CSP, NICE etc.) is an advantage for this role. Prior experience within Payment Integrity, Network Management or Claims Operations is a distinct advantage. All the above is undertaken in collaboration with various matrix business partners. Primary Responsibilities: * Obtain all available data relevant to determine suitability and conduct Outreach call * Work with payers/providers to review claim information and identify issues related to payment accuracy * Design and implement appropriate outreach calling strategies specific to providers and outreach scenarios to determine advantageous call success rates * Assesses and interprets customer needs and requirements * Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance * Use pertinent data and facts to ideate, identify and solve a range of problems within area of expertise * Ability to communicate the outcome of this research in a manner suitable for the intended audience * Identify potential concepts for retrospective and prospective savings through individual ideation and from several perspectives such as correct billing, clinical procedure coding, network contracting, policy reimbursement, medical documentation requirements, industry and federal guidelines * Advise auditors on billing and coding guidelines to identify potential overpayment scenarios * Document and communicate outcomes of outreach reviews to applicable stakeholders * ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 2+ years of health care outreach experience designing call strategies and conducting calls to providers * 2+ years of health care experience working with claims data and / or medical codes * 2+ years of experience researching medical claims information both internal and external * 1+ years of experience working with processing and reviewing medical claims platforms * Experience analyzing claims to determine trends / patterns * Experience reading and interpreting medical bills and records, provider contracts, fee schedules, and claim payment policies * Professional proficiency in both English and Spanish (bilingual) * Computer proficiency in Microsoft Office including Word (create documents), Excel (data entry) and Outlook (send email / calendar utilization) Preferred Qualification: * Experience with Pharmacy billing At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $30k-41k yearly est. 1d ago
  • Inpatient Medical Coding Auditor

    Humana 4.8company rating

    San Juan, PR job

    **Become a part of our caring community and help us put health first** The Inpatient Medical Coding Auditor reviews a variety of medical records and to determine appropriate procedural terminology and medical codes (e.g., ICD-10-CM, CPT.) The Inpatient Medical Coding Auditor work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Inpatient Medical Coding Auditor confirms appropriate diagnosis related group (DRG) assignments upon appeal. Analyzes, enters and manipulates database. Responds to or clarifies internal requests for medical information. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. **Use your skills to make an impact** **WORK STYLE:** Remote, work at home. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **WORK HOURS:** Typical business hours are Monday-Friday, 8 hours/day, 5 days/week-- some flexibility might be possible, once training is complete and depending on business needs. Associates are expected to start each workday between 6AM-9AM EST, regardless of their home time zone. **Required Qualifications** + RHIA, RHIT, or CCS Certification + At least 2 years' experience in acute in-patient coding experience and/or MS-DRG auditing + Recent experience auditing using CMS Manual, LCD, NCD, and Coding Guidelines + Experience reading and interpreting claims + Excellent written and verbal communication skills + Working knowledge of Microsoft Office Programs Word, PowerPoint, and Excel + Strong attention to detail + Can work independently and determine appropriate course of action + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Associate's Degree or higher in Health Information Management (HIM) + Experience in Financial Recovery + Experience in a fast paced, metric driven operational setting + Experience in APR DRG coding/auditing **Additional Information** **Work at Home Requirements** - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Interview Format** As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue (formerly Modern Hire) to enhance our hiring and decision-making ability. Hire Vue (formerly Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-12-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $71.1k-97.8k yearly 6d ago
  • Associate Actuary, SPA-Rx

    Humana 4.8company rating

    San Juan, PR job

    **Become a part of our caring community and help us put health first** The Associate Actuary, Analytics/Forecasting analyzes and forecasts financial, economic, and other data to provide accurate and timely information for strategic and operational decisions. Establishes metrics, provides data analyses, and works directly to support business intelligence. Evaluates industry, economic, financial, and market trends to forecast the organization's short, medium and long-term financial and competitive position. The Associate Actuary, Analytics/Forecasting work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. _This a remote nationwide position_ The Associate Actuary, Analytics/Forecasting ensures data integrity by developing and executing necessary processes and controls around the flow of data. Collaborates with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data anomalies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. **Use your skills to make an impact** **Required Qualifications** + Bachelor's Degree + Associate of Society of Actuaries (ASA) designation + MAAA + Strong communication skills + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Prior Part D experience + Strong SAS skills + Prior Databricks experience **Our Hiring Process** As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker. **Alert:** Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. **_Humana is more than an equal opportunity employer, Humana's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our Humana roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful._** \#LI-Remote Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-29-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $106.9k-147k yearly Easy Apply 20d ago
  • Security Operations Center (SOC) Operator - San Juan

    Unitedhealth Group Inc. 4.6company rating

    Unitedhealth Group Inc. job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SOC Operator safeguards people, assets, and operations by monitoring, investigating, and coordinating responses to intrusion alarms, AI‑based camera alerts, access control events, and live surveillance feeds within 24/7 operational environment. This role requires continuous situational awareness, sound judgement under pressure, validates alerts to minimize false positives, and coordinates timely response per established standard operating procedures (SOPs). Primary Responsibilities: * Monitoring & Response * Actively monitor intrusion alarms, AI video analytics alerts, access control events, and live VMS feeds for critical facilities * Maintain site operational awareness (maps, floor plans, alarm zones, camera layouts) to quickly orient on events * Triage and validate alerts to determine root cause using with associated camera views, badge/access logs, and prior incident history * Dispatch on‑site security/guard force, facilities, or maintenance as appropriate; notify local law enforcement per escalation criteria and jurisdictional guidance * Stand up or join incident collaboration channels; capture incident timeline and actions * Escalate incidents appropriately based on severity, risk level, and established escalation protocols * Reporting & Documentation * Create accurate incident reports, alarm tickets, and shift logs aligned to SOP/SLAs * Maintain chain‑of‑custody for evidence and ensure records are retained per policy and regulatory requirements * Contribute to daily shift briefs, handoffs, and post‑incident after‑action reviews (AARs) * Support audits and metrics reporting (acknowledgment time, validation rate, dispatch time, resolution time) * Follow all confidentiality, privacy, and regulatory requirements (e.g., HIPAA/PHI handling, data protection standards) * Operational Readiness & Availability * Operate effectively in a 24/7 Security Operations Center environment, including nights, weekends, and holidays * Maintain a high level of alertness and professionalism during extended monitoring periods * Demonstrate flexibility and availability to support coverage needs during critical incidents, severe weather events, holidays, or other high-risk operational periods * Adhere to assigned schedules, shift rotations, and mandatory overtime requirements when operationally necessary * Professional Conduct and Compliance * Exercise sound judgment, discretion, and professionalism always when handling sensitive or confidential information * Follow ethical standards and corporate security policies without exception * Maintain a calm, composed approach during high-stress or high-impact incidents * Collaborate effectively with internal teams (Corporate Security, Facilities, IT, Executive Protection) and external partners as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 1+ years of experience in a Security Operations Center, control room, emergency communications center, or 24/7 operational environment * Proficiency with intrusion alarm systems, VMS/CCTV, and AI‑driven video analytics platforms * Solid triage, critical thinking, and decision‑making skills under time pressure * Clear, professional verbal/written communication; excellent incident documentation discipline * Fluency in English and Spanish * Ability to work rotating shifts (nights/weekends/holidays) and remain effective for long monitoring periods * Demonstrated commitment to confidentiality and appropriate handling of sensitive information appropriately Preferred Qualifications: * Experience coordinating with Executive Protection, facilities, IT, and public safety partners * Experience supporting enterprise level or multi-site security operations * Exposure to performance metrics, SLAs, or compliance operational environments * Familiarity with access control systems, badge event review, and alarm/video integration workflows At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $22k-26k yearly est. 10d ago
  • Call Center Representative (House Calls) - San Juan, PR

    Unitedhealth Group 4.6company rating

    Unitedhealth Group job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** If putting a smile on someone's face puts one on yours, you belong on our team. Here at Optum Puerto Rico Operations, we've brought together teams of incredibly compassionate and absolutely positive people to help serve our members or providers when they reach out to us with questions. Your helpful personality combined with our support, training and development will ensure your success. This is no small opportunity. This is a chance to leverage your compassion for others and build a rewarding career. **Upon completing the 8-week training program, you will transition into a hybrid work arrangement, offering the flexibility to work both remotely and on-site*** **Primary Responsibilities:** + Call members to schedule in home visits with a Physician or Nurse Practitioner + Answer inbound calls from members and assist them with inquiries + Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern + This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours ****ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION**** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 1+ years of call center or customer service experience + Ability to maintain confidentiality and adhere to HIPAA requirements + Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system application + Ability to work 40 hours/assigned 8-hour shifts between our normal business hours of Monday - Friday from 8:30am - 8:30pm. It may be necessary, given the business need, to work occasional overtime or weekends + Bilingual Spanish/English proficiency **Preferred Qualifications:** + Sales experience + Experience using an auto dialer system + Experience working in the health care industry + Experience working with Medicaid or Medicare + Experience working in a customer retention focused role, retail, or upselling + Data entry experience + Proven medical terminology knowledge _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $18k-20k yearly est. 21d ago
  • Broker Support Coordinator (Healthcare) - San Juan, PR

    Unitedhealth Group 4.6company rating

    Unitedhealth Group job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The Broker Agent Service Analyst will play a key role in supporting Medicare & Retirement Sales Operations by analyzing and processing new and existing agent onboarding and maintenance requests for UHC. As a business support liaison (BSL) you will provide exceptional customer service to all internal staff and external customers. In this role you will become responsible for basic to intermediate processing related to new hires, in addition to developing expertise related licensing, bill payments, and access. **Primary Responsibilities:** + Process access requests, equipment administration, and new hire onboarding activities through standardized processes and systems + Coordinate financial tasks and reconciliation related to new hires, including reimbursements, expense reports, and processing vendor invoices + Production desk processing of licensing work, including routine projects and cleanup initiatives + Perform analysis of submitted material for completeness and accuracy, analyzing, credentials and documentation + Ensure cases adhere to all policies and procedures, in addition to federal and state laws and regulations + Acts as internal liaison and customer service resource for producers and sales leaders relative to licensing process, systems issues, and coordination efforts to achieve "ready to sell" status + Meets all department standards for quality and service level agreements + Identify risks or issues and assess/implement alternate solutions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + HS Diploma or GED + 3+ months of experience in a production, help desk, or analyst role + Knowledge of insurance industry, compliance, licensing or claims experience + Above average proficiency with user administration, including system settings and hardware + Professional proficiency in both English and Spanish (bilingual) + Comfortable with Microsoft Word (creating and editing documents) Excel (general spreadsheet navigation) SharePoint (knowledge management) and Outlook (email and calendar) + Ability to work 40 hours / week during standard business operating hours Monday - Friday from 8:00am - 8:00pm AST. It may be necessary, given the business need, to work overtime or weekends **Preferred Qualifications:** + Associates or Bachelor's degree (or higher) + Financial acumen or accounting experience + Proven excellent written and verbal communication skills + Proven solid communication, and interpersonal skills; able to work with team members and all levels within the organization. + Proven solid analytical/problem solving skills _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $40k-45k yearly est. 56d ago
  • Process & Solutions Confirmation Leader

    Johnson & Johnson 4.7company rating

    Guaynabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Business Systems Analysis Job Category: People Leader All Job Posting Locations: Guaynabo, Puerto Rico, United States of America, Jacksonville, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Santa Clara, California, United States of America : About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech Johnson & Johnson Services Inc. is recruiting for a Director, Process & Solution Confirmation Lead. This position can be based in most J&J MT office locations in the US and Puerto Rico. This is a fixed-term role for 2 years. Job Description The Director will be a part of the MedTech Supply Chain Digital organization, a transformation office aiming at modernizing our end-to-end Supply Chain digital capabilities by transforming out our disparate business processes, through adoption of industry best practices, best in class technologies, and standardization across the extended eco-system where our core business processes and products operate. The role will have an extended team of experts who will be accountable for driving the definition and harmonization of US Supply Chain business capabilities integration. These experts will be core team members of various multi-year, highly complex, global programs that will transform our MedTech Supply Chain. The leader will be an expert within the Logistics, Customer Service and Order to Cash functional space and strive to enable and standardize core business capabilities and products to meet critical business process needs within these functional areas. This will be enabled by partnering across the key stakeholder groups to gain a deep understanding of as-is business needs/capabilities, benchmarking, continuous improvement, consistent process documentation, and product deployment through the various programs. This individual must leverage a refined, multi-functional toolset of business expertise, technical knowledge, and digital acumen to effectively interact with a breadth of business stakeholders and global process owners. The successful candidate must be able to engage and operate with program teams at an execution level, as well as with senior leadership at a strategic level. Key Responsibilities * Drive global OTC core business capability standardization, alignment, and adoption. Ensure successful delivery through program execution. * Responsible for Global Template translation from design to solution confirmation for OTC / Logistics / Customer Service ERP capabilities. Ensure key business processes and capabilities are designed and deployed in an integrated and effective manner within program timelines and scope. * In collaboration with senior leaders, ensure design aligns strategies and roadmaps; ensure ongoing integrity of global template through the US solution confirmation and deployment activities. * Partner with global team of Supply Chain experts in design, development, maintenance, and improvement of global business processes for respective areas of responsibility. * Ensure quality delivery of team deliverables on time and within budget. * Develop and deliver program presentations for senior-level MedTech stakeholders to advise on historical and future program status. Qualifications * Minimum of bachelor's degree required; advanced degree or MBA is desirable. * Requires a minimum of 5 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs. * Requires a minimum of 5 years of supply chain business experience, including SAP\ERP capabilities. * Requires a minimum of 3 years of business process design, engineering, or optimization. * Requires strong knowledge of MedTech Supply Chain * Demonstrated hands-on project delivery required. * Experience in designing, developing, implementing, and managing operational technological processes within a global organization required. * Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result. * Requires people management and development experience. * Strong customer focus (internal & external), including development and management of stakeholders. * Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.) is helpful. * Ability to effectively lead and govern cross-functional decision-making bodies required. * Knowledge in deploying standardized work processes, tools, and templates required. * Experience managing project timelines and milestones in complex business environments required. * Skilled at engaging and building relationships with senior business stakeholders required. * Exceptional business and digital acumen, including ERP expertise required. * Experience working in a complex, multi-ERP / system environment required. * Requires Travel: up to 25% domestic and international. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy The anticipated base pay range for this position is : $150,000.00 - $258,750.00 For Bay Area: $172,000.00 - $297,850.00 Additional Description for Pay Transparency:
    $38k-47k yearly est. Auto-Apply 7d ago
  • Senior Finance Manager, EPM Data Design Product Owner

    Johnson & Johnson 4.7company rating

    Guaynabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Data Analytics & Computational Sciences Job Sub Function: Data Engineering Job Category: People Leader All Job Posting Locations: Florida (Any City), Georgia (Any City), Guaynabo, Puerto Rico, United States of America, Gurabo, Puerto Rico, United States of America, Indiana (Any City), Massachusetts (Any City), New Brunswick, New Jersey, United States of America, New Jersey (Any City), Ohio (Any City), Pennsylvania (Any City) Job Description: Johnson & Johnson is recruiting for a Senior Finance Manager, EPM Data Design Product Owner. The primary location for this role is New Brunswick, NJ. The role may also be based in other J&J site locations within the US or Puerto Rico. We will also consider candidates to work out of our offices in Beerse, Belgium; Ireland; Wokingham, UK; Toronto, Ontario, Canada; or Zug, Switzerland. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): US & Puerto Rico - Requisition Number: R-047065 Canada - Requisition Number: R-048077 Beerse, Belgium & Ireland - Requisition Number: R-048136 Wokingham, UK - Requisition Number: R-048137 Zug, Switzerland- Requisition Number: R-048141 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Overview As a Senior Finance Manager EPM Data Design Product Owner, you will play a pivotal role in shaping the strategic direction of finance data architecture across Johnson & Johnson's global enterprise. This position demands a visionary leader who can align talent and resources to deliver innovative, scalable, and sustainable data solutions that empower financial planning, management reporting, and analytics. You will be responsible for translating complex business processes into robust data models, ensuring that every detail supports both immediate project needs and long-term organizational goals. Strategic Responsibilities Drive Enterprise Strategy: Lead the finance data design team with a clear focus on strategic objectives, ensuring that data models and solutions are not only technically sound but also aligned with the broader business vision and future growth. Provide guidance across all SigniFi workstreams to foster cohesive, scalable, and sustainable solution designs. Align Senior leaders on solutioning by making complex concepts simple and identify risks and communicate impacts and mitigations in a timely manner. Talent Alignment: Cultivate and develop a high-performing team of business data architects, engineers, and analysts. Prioritize talent development and alignment, ensuring that the team's skills and capabilities are leveraged to support Johnson & Johnson's finance digitalization journey and enterprise transformation. Cross-Functional Leadership: Build strong relationships with senior stakeholders and cross-functional partners, across all SigniFi workstreams (Including Global Process Owners, Business Product Owners & Technical Product Owners) and leaders of connected systems to ensure that solutioning works End to End through our architecture. Through this ensure that there is alignment between actual and plan data to support high quality BVA reporting. Champion the adoption of next-generation technology solutions that address evolving business needs. Data Design Excellence Detail-Oriented Assessment: Oversee the creation and maintenance of business data models for all Anaplan models covering Commercial, IBP, Supply Chain and Enterprise Planning & Analytics. Lead data fit-gap evaluations for each deployment, working closely with technical partners to ensure data sources and profiles meet process requirements. Ensure that all documentation is complete and accurate. Quality and Governance: Develop and memorialize Data Design Documents (DDD) to capture key decisions and provide reference for ongoing operations. Collaborate with Data Governance teams to enforce best practices and maintain high standards of data quality throughout all project phases. Run State Support: Oversea the transition of deployed models to the run state organisations with full knowledge transfers and documentation in place. Act as a consultant to the run teams to helps support development of continuous improvement (CI) initiatives to enhance data validation, process efficiency, and deliver stable, high-quality outcomes Major Responsibilities: * Lead a team of 10 business data architects, engineers, and analysts, including consultants to design and maintain business data models for Commercial, IBP, and Supply Chain Planning & Analytics within a multi-year enterprise transformation program. * Conduct data fit-gap evaluations for each deployment, collaborating with technical partners to identify and profile data sources in line with process requirements. * Provide strategic guidance across all SigniFi workstreams (including Global Process Owners, Business Product Owners, and Technical Product Owners) to ensure cohesive, sustainable, and scalable solution designs, leveraging the CIM foundation. * Develop and maintain Data Design Documents (DDD) to memorialize key decisions and serve as reference materials for run state teams. * Coordinate with the Data Validation team to drive data quality and analysis throughout project phases, including data dry runs, business simulations, integrated testing, and production validation. * Collaborate with the Finance Data Governance team to oversee SigniFi CIM design in the Finance Data Hub Platform for all fit-for-purpose use cases. * Ensure smooth transition of new data processes to run state owners, providing knowledge transfer and ongoing support post-deployment Qualifications: * A minimum of a Bachelor's Degree is required, Major in Finance or IT are preferred * 8+ years experience with min 5 years in relational database management/data model/data warehouse experience is preferred * SQL experience is required with strong technical systems background (e.g. Tableau, Alteryx, SAP Finance, BW, MDM) * Experience crafting sophisticated technology solutions to support a large, complex business landscape is required * Must have experience supervising direct reports in order to continue the development of talent pipeline of data, system combined with business process. * Extensive experience with Financial Planning tools and technology is required * The ability to effectively communicate complex technical ideas to individuals outside of the FS&T Program and Finance organization is required * Experience working in a matrixed, multi-team delivery model is required * Deep knowledge of organizational systems, models, and interdependencies needed to align the organization to the FS&T agenda is required * Must be excellent at building positive relationships with peers and other senior-level stakeholders to support adoption of technology solutions and effective integration throughout the business * Must be flexible and adaptable with the ability to thrive in ambiguous situations * Must have a team-oriented demeanour and the ability to work collaboratively with and through others * Experience detailing best practices and enforcing strong governance in a team is required * A dedication and passion for continuous integration, improvement, and using automation to ensure stable deliverables is required * Strong Project Management Skills or experience leading implementations is preferred * This role can be in any J&J geographic location, but presence in New Brunswick, NJ, will be required on an ad hoc basis * The role may require up to 25% domestic and/or international travel, based on employee's home location Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $122,000.00 - $212,750.00 Additional Description for Pay Transparency: $122,000-$212,750 Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************
    $122k-212.8k yearly Auto-Apply 38d ago
  • QC Chemistry Scientist (6 openings)

    Johnson & Johnson 4.7company rating

    Gurabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Quality Job Sub Function: Quality Control Job Category: Professional All Job Posting Locations: Gurabo, Puerto Rico, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine We are searching for the best talent for QC Chemistry Scientist (6 openings) to be located at Gurabo, PR. An internal pre-identified candidate for consideration has been identified. However, all applications will be considered. The QC Chemistry Scientist is responsible for performing and reviewing all chemical and physical testing of raw materials, products and utilities (i.e. water, etc.) according with internal and compendia specifications. Performs investigations when questionable analytical results have been generated Assures the compliance to all quality control policies, procedures and systems to ensure the timely release of high quality product in support of the supply chain process failure to perform his/her functions effectively could result in product recall. You will be responsible for: * Performs all laboratory analysis and activities in accordance with cGMP's practices, internal and external regulations and policies, and consistent with supply chain cycle time goals. Responsible for following laboratory priority report and in-process boards to support manufacturing rhythm wheels and business rules. Complies with all Laboratory Schedules for raw materials and/or drug product testing and special projects. Assures to follow QC initiatives and requirements. * Verifies (Peer Reviewer) documentation of data generated by other QC Scientist in a timely manner and according to specifications. Assures correctness and informs Supervisors and Managers of any deviation encountered for proper investigation and corrective action plan. Maintains all solutions and samples tested until release of lot for any laboratory investigation required. * Operates, with the proper training, all laboratory equipment and instrumentation required for testing such as: UV-Visible spectrophotometers, FTIR, pH meters, viscometers, specific gravity apparatus, analytical balances, polarimeters, GC and HPLC chromatographers, dissolution baths and any other computerized system. * Maintains accurate and neat records of all work performed. Reports results and/or deviations associated in a clear, concise and accurate manner and within the standard time assigned for each material. Limited amount of errors are generated. * Works on special projects such as equipment calibration, process validation and cleaning and method transfers. * Complies with the goals of the quality team and with overall business and process goals. * Maintains the hazardous material storage area in full compliance and optimum housekeeping conditions. Assures all containers and glassware used are properly labeled during usage at all times. Assures proper disposal and reporting to management of any spill deviation encountered related to environmental compliance or safety. * Actively participates in projects, safety and environmental, GMPs, SOPs trainings and others as required and/or special activities that the company promotes to foster employee involvement and their professional development/growth such as: environmental/safety/GMP improvement project to simplify, reduce, minimize or eliminate environmental or compliance aspects at the job area. Qualifications / Requirements: * A minimum of a Bachelor's degree in Chemistry is required. * A minimum of 1 years of work experience is required. * Knowledge of cGMP's and compliance. * Technical knowledge of Chemistry. * Broader knowledge of basic sample preparation techniques. * Broader knowledge of analytical techniques such as HPLC, GC, UV-Visible spectrophotometer, Gravimetric, Volumetric, TOC, FTIR, pH meters, Polarimetry. * Experience working with Wet Chemistry and USP/EP/JP/ChP compendia techniques. * Computer and Software skills. LIMS system basic knowledge. * Understand impact of laboratory performance on supply chain and business results. * Bilingual (English & Spanish). * Technical writing skills. * Problem solving/troubleshooting. * Ability on training colleagues on analytical techniques. * This position may require availability to work the 1st and/or 2nd shifts, including irregular (non-standard) shifts and/or weekends based on business needs. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. #LI-Onsite Required Skills: Preferred Skills: Analytical Reasoning, Chemical Laboratory, Chemistry, Compliance Management, Continuous Improvement, Controls Compliance, Data Analysis, Execution Focus, Quality Control (QC), Quality Standards, Quality Systems Documentation, Report Writing, Sample Testing, Technical Writing
    $56k-68k yearly est. Auto-Apply 19h ago
  • Business Intelligence Lead

    Humana 4.8company rating

    San Juan, PR job

    **Become a part of our caring community and help us put health first** We're seeking a Business Intelligence Lead to join our team. This role is ideal for a strategic thinker and hands-on thought leader who thrives at the intersection of data, business strategy, and cross-functional collaboration. You'll be responsible for transforming raw data into actionable insights that directly influence executive decision-making and drive enterprise-wide initiatives. **What You'll Do:** + **Lead Strategic BI Initiatives:** Design, develop, and deliver business intelligence tools and analyses that support key organizational priorities across sales, operations, and customer experience. + **Partner with Senior Leadership:** Serve as a trusted advisor to executives and business leaders, translating complex data into clear, actionable insights that inform strategic decisions. + **Drive Analytical Excellence:** Perform deep-dive analyses to uncover trends, relationships, and opportunities to inform decision-making. + **Ensure Data Quality and Governance:** Collaborate with data engineering and governance teams to ensure BI solutions are scalable, reliable, and aligned with enterprise standards. **What We're Looking For** + Proven experience in business intelligence, analytics, and/or strategy advancement, ideally in a lead or senior role. + Expertise in BI tools (e.g., Power BI, Tableau, etc), SQL, and modern data platforms (e.g., Snowflake, DataBricks, etc). + Strong business acumen and the ability to communicate complex data concepts to executive leadership and non-technical stakeholders. + Demonstrated success in leading cross-functional projects and influencing strategic outcomes. + A passion for uncovering insights and driving measurable impact through data. **Why Join Us** + Work directly with senior executives on high-visibility initiatives. + Be part of a team that values depth of thought, precision, and innovation. + Help shape the future of data-driven decision-making in a dynamic and evolving organization. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree and 8 or more years of technical experience in business intelligence, analytics, and/or strategy advancement, ideally in a lead or senior role. + Expertise in BI tools (e.g., Power BI, Tableau, etc), SQL, and modern data platforms (e.g., Snowflake, DataBricks, etc). + 2 or more years of project leadership experience + Advanced experience working with big and complex data sets within large organizations + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs **Preferred Qualifications** + Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field + Advanced in SQL, SAS and other data systems + Expertise in data mining, forecasting, simulation, and/or predictive modeling + Experience creating analytics solutions for various healthcare sectors Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-16-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $117.6k-161.7k yearly 2d ago
  • Facilities Engineer Co-Op

    Johnson & Johnson 4.7company rating

    San Lorenzo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Career Programs Job Sub Function: Non-LDP Intern/Co-Op Job Category: Career Program All Job Posting Locations: San Lorenzo, Puerto Rico, United States of America Job Description: About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are searching for the best talent for Facilities Engineer Co-Op to be in San Lorenzo, PR. * The Co-op term is from February to December, 2026 * Full time requirement (40 hours per week) Purpose: The Facilities Co-op is responsible to support process improvement initiatives, reliability programs, and spare part optimization within the facilities operations. Responsible for analyzing current maintenance and operational processes, assisting with data-driven projects to improve equipment reliability, and helping to streamline spare parts inventory management. Work closely with cross-functional teams to find opportunities for efficiency, reduce downtime, and contribute to the overall operational excellence of the facility. You will be responsible for: * Assist in analyzing existing maintenance and operational processes to identify areas for improvement * Support the implementation of reliability-centered maintenance (RCM) and predictive maintenance strategies * Contribute to the development and execution of process improvement projects * Help optimize spare parts inventory by analyzing usage data and finding opportunities for reduction and better management * Support the tracking and reporting of key reliability metrics and Key performance indicators * Collaborate with cross-functional teams to ensure process improvements align with safety, quality, and operational standards * Assist with root cause analysis for equipment failures and downtime incidents * Maintain documentation of process changes, spare parts inventories, and improvement initiatives * Perform data collection, analysis, and presentation of findings to support decision-making Qualifications / Requirements: * Completion of Undergraduate Freshman year at an accredited University is required. * Currently pursuing a bachelor's degree in Engineering (Mechanical, Electrical, Industrial) or related fields. * Have a cumulative GPA of 2.8 or higher, which is reflective of all college coursework. * Requires fluency in Spanish and English; must have excellent ability to write in English and Spanish. * Proficiency in the use of MS Office applications: Word, Excel, PowerPoint; Visio and Minitab knowledge is highly desirable. * Ability to assess issues and opportunities, establish priorities, and act with a sense of urgency. * Incumbent must be enrolled in an accredited college or university, be in good academic standing and have completed at least two years of studies. * Previous Internship/Coop and/or Academic Research experience is preferred. * Extracurricular experience in a student association/organization is a plus. * Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future. Students currently on CPT, OPT, or STEM OPT usually requires future sponsorship for long term employment and do not meet the requirements for this program unless eligible for an alternative long-term status that does not require company sponsorship. Ineligibility for severance. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. #LI-Onsite #PuertoRicoCo-ops2026 Required Skills: Preferred Skills:
    $57k-74k yearly est. Auto-Apply 4d ago
  • Production Planner

    Johnson & Johnson 4.7company rating

    Gurabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Supply Chain Planning Job Sub Function: Production Planning & Scheduling Job Category: Professional All Job Posting Locations: Gurabo, Puerto Rico, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine We are searching for the best talent for a Production Planner to be in Gurabo, PR! This role owns the Master Production Schedule (MPS) and plans production requirements for all bulk and finished goods to meet global customer demand. You will act as the primary point of contact for global business partners across the end-to-end product lifecycle, lead the MPS/business-planning process, and manage inventory for the assigned product portfolio. Key duties include analyzing short- and mid-term requirements and deploying the MPS into production, crafting master and detailed schedules, performing capacity analyses, reviewing planning system parameters, and monitoring inventory levels. Solid understanding of Quality Systems is required to support the product portfolio. Key Responsibilities: * Own and complete the monthly MPS review on time; assess exceptions and proactively communicate impacts to partners. * Perform rough-cut and detailed capacity planning (including SRM activities) to align production systems and schedules with the MPS and customer requirements. * Coordinate end-to-end with planning partners, schedulers, buyers, internal and external teams to ensure requirement signals, system parameters, manufacturing sequences, and lead times are synchronized. * Maintain and update master data for finished goods and work-in-process; perform inventory projections and monitor inventory at risk of obsolescence to support timely reserves and reporting. * Participate in the monthly global planning process and Supply Review Meetings; raise net requirements, sales changes, or new items that may affect plant execution. * Prepare required Quality documentation and perform change control assessments; align execution strategies with project teams and ensure planning activities align with quality and regulatory requirements. * Adhere to all company policies across compliance areas (Safety, Environmental, Quality, Records Management, HR, Security) and promote compliance among colleagues. * Maintain a customer-focused approach and support innovation and diversity initiatives. Qualifications Education: * A minimum of a Bachelor's degree is required; Focus degree in Industrial Engineering, Materials Management, Business Administration, Manufacturing Processes, Pharmaceutical Operations, Engineering, or a related field is desired * MBA or other advanced degree is preferred Experience and Skills: Required * At least four (4) years of experience in materials management at a manufacturing site * Demonstrated expertise in supply chain and production planning processes, materials management, and supporting technologies (e.g., SAP) * Bilingual proficiency in English and Spanish * Demonstrate strong decision-making, communication, and interpersonal skills; work accurately under pressure, manage multiple priorities, and foster teamwork. Preferred * Strong working knowledge of current Good Manufacturing Practices (cGMPs) and regulatory compliance * Experience in a parenteral environment * Proficiency in SAP and OMP systems Other * This position requires up to 10% of travel time Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Business Savvy, Communication, Demand Forecasting, Demand Planning, Distribution Management, Inventory Optimization, Manufacturing Flow Management, Organizing, Performance Measurement, Problem Solving, Process Optimization, Production Operations, Product Lifecycle Management (PLM), Relationship Building, Supply Planning, Workflow Analysis
    $36k-42k yearly est. Auto-Apply 19h ago
  • Senior Manager, MarketPoint Sales - Raleigh Durham, NC.

    Humana 4.8company rating

    San Juan, PR job

    **Become a part of our caring community and help us put health first** With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Are you passionate about the Medicare population, looking for a role in management with the ability to directly impact your own income potential? If so, we are looking for licensed, highly motivated and self-driven individuals to join our team. Our Senior Manager, Medicare Sales, motivates and drives a team of Medicare Sales Field Agents who sell individual health plan products and educate beneficiaries on our services in a field setting. Our teams also sell Life, Annuity, Indemnity, Dental, Vision, Prescription plans, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. **This role is** **field** **based, and you will be out and about in the field in the Raleigh** **Durham, NC.** **area working with your team and meeting members face to face. You must reside in Raleigh** **Durham, NC.** **area or be willing to relocate to the area.** In this **field** position, you will; coach, mentor, educate, motivate and train a team of sales individuals. The Senior Manager, Medicare Sales, must have a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining, and building relationships with Humana's customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, and looking for branding opportunities. **Use your skills to make an impact** **Required Qualifications** + **Must reside in the** **Raleigh** **Durham, NC.** **area or be willing to relocate** + **Active Health & Life Insurance Licenses** + 2 or more years of sales leadership experience + 6 or more years of experience working in the insurance industry + Must be able to travel up to 50% of the time + Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers + Strong aptitude for technology with proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities + Must be a strong leader, strong producer + Strong organizational, interpersonal, communication and presentation skills + Ability to adapt and overcome when necessary + Community Engagement/Grassroots experience in marketing Medicare plans in the community + Must be passionate about contributing to an organization focused on continuously improving consumer experiences + This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits **Preferred Qualifications** + Bachelor's Degree + Prior experience working in Medicare and the health solutions industry + Engaged with the community through service, organizations, activities and volunteerism + Project management background or certification a plus + Bilingual with the ability to speak, read and write without limitations or assistance **Humana Perks:** Full time associates enjoy: + Base salary with a competitive commission structure + Medical, Dental, Vision and a variety of other supplemental insurances + Paid time off (PTO) & Paid Holidays + 401(k) retirement savings plan + Tuition reimbursement and/or scholarships for qualifying dependent children. + And much more! **Social Security Task:** Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. **Virtual Pre-Screen:** As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes. \#MedicareSalesManager \#MedicareSalesReps Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $77,000 - $105,100 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-30-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $77k-105.1k yearly Easy Apply 29d ago
  • Line Facilitator

    Johnson & Johnson 4.7company rating

    Manat, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Supply Chain Manufacturing Job Sub Function: Manufacturing Assembly Job Category: People Leader All Job Posting Locations: Manatí, Puerto Rico, United States of America Job Description: Johnson & Johnson is recruiting for a Line Facilitator to be based on Manati, PR. About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech SECTION 2: DUTIES & RESPONSIBILITIES* Under general direction and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position: Lead and drive an assigned group of people ensuring optimal use of equipment, personnel and materials. Identify, analyze and implement alternatives to improve product quality. Lead and drive non-conformances investigation upon resolution. Drive and facilitate employee involvement to meet Quality and Compliance requirements. Track and monitor quality requirements and production's needs. Monitors lines performance and work operations ensure that EPS rules are followed. Communicate operations status and issues to people involved in the manufacturing performance (IPT). Facilitate communication to associates. Create a CREDO based environment within his/her direct reports. Monitor and improve efficiency of direct reports to meet targets. Praise employees to promote a recognition environment. Apply company discipline policies and follow through behavior change. Analyze conflicts and problems on areas of responsibility and provide appropriate and timely responses. Enforce safe practices in the use of machinery and equipment. Maintain a safe environment anticipating and solving emerging situations. Report production daily. Request and use information from management that would help to do a better job in planning, organizing, communicating or facilitating employees. Identify, analyze and implement alternatives to reduce costs. Evaluate associates twice a year. Other miscellaneous duties as assigned by supervisor. Ensure continuous improvement of operational processes Comply with all environmental, safety and occupational health policies (i.e., ISO14001 & OSHAS 18001) Responsible for communicating business related issues or opportunities to next management level Performs other duties assigned as needed. SECTION 3: EXPERIENCE AND EDUCATION* Associate Degree is required, Bachelor's preferred (Science, Engineering or Business Administration major) A minimal of 6 or more years of related work experience will be required. For College Hire at least six (6) months of experience in the manufacturing regulated industry is required; previous COOP and/or internship experience will be considered. Experience in process engineering, automation engineering, supervision or similar role is preferred. Six Sigma or Lean certifications will be preferred. Advanced computer skills and use of software application(s) including MS Office (Excel, Power Point, Word) are required. Fully Bilingual (English and Spanish, oral and written) is required. Availability and flexibility to work in any of the three shifts is required. May require working / visiting all three shifts of the operation, working overtime and irregular hours. While performing the duties of this job, the employee is required to continuously stand and walk long distances. May require up to ten percent (10%) of travel. SECTION 4: REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS* This position will support a 12-hour night shift. Availability to work various schedules, which may include 1st, 2nd, 3rd shifts and/or 12-hour daily shifts, including weekends and holidays is required. Excellent verbal and written communication and presentation skills with a focus on outstanding leadership ability. Position requires leadership skills in associate involvement and teamwork, initiative, creativity, assertiveness, attention to detail, and effective interpersonal skills. Must be and agile learner who can manage change and work under pressure achieving consistently high results in quality, efficiency, and compliance through individual and team efforts. Advance computer skills and use of software application(s). Planning, scheduling, progress measurement and negotiation skills. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Agile Manufacturing, Assembly Operations, Coaching, Controls Compliance, Data Savvy, Developing Others, Efficiency Analysis, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Processes, Manufacturing Science and Technology (MSAT), Plant Operations, Predictive Analytics, Predictive Maintenance, Process Oriented, Technologically Savvy, Troubleshooting
    $53k-71k yearly est. Auto-Apply 10d ago
  • Pharmacist Hourly CS Non Retail Puerto Rico

    Walgreens 4.4company rating

    Guaynabo, PR job

    Responsible for providing prescription verification and pharmacy expertise in a Fulfillment Center to ensure patients receive the highest levels of quality and service. Performs pharmacist responsibilities independently and in partnership with pharmacist peers and the pharmacy staff to ensure consistent communication and execution. Job Responsibilities Performs fulfillment center pharmacist tasks including, but not limited to prescription verification and data review; takes necessary actions to ensure accuracy and appropriateness of medications. Reviews, interprets and accurately dispenses prescribed medications within pharmacy workflow. Supports the efficient workflow of the pharmacy and assists the pharmacy team in identifying ways to optimize pharmacy financials, inventory management and enhance processes that drive a safe, and quality output. Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, clinical documentation, training, and inventory management, to provide support to pharmacy staff. Seeks new and better ways to further promote productivity and quality. Responds to requests for information and/or policy interpretation from the pharmacy staff and leadership. Provides clear, effective feedback or coaching to pharmacy staff to ensure proper policy and process adherence, especially related to quality and accuracy. Responsible for all questions, dialogues, and issues which relate directly to prescription fulfillment processes within the micro fulfillment center. Follows guidelines and procedures for all job responsibilities to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations. Ensures compliance with federal, state, and local pharmacy laws. **About Walgreens** Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. **Job ID:** 1647959BR **Title:** Pharmacist Hourly CS Non Retail Puerto Rico **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Retail **Full Store Address:** 87 TABONUCO ST,STE 301A,GUAYNABO,PR 00968 **Full District Office Address:** 8337 SOUTHPARK CIR,ORLANDO,FL,32819-09049-32073-M **External Basic Qualifications:** + BS in Pharmacy or Pharmacist Degree from an accredited educational institution. + Current Pharmacist license as granted by the appropriate state licensing authorities and obtains/maintains all state licenses required by dispensing facility. + Experience working with confidential information. + Willing to work non-standard hours, which may include evenings, holidays and/or weekends. + Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. + Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. **Preferred Qualifications:** + Knowledge of computer operating systems, for example: Intercom, Promise, and Plus. + Experience in a pharmacy fulfillment center or mail order site. + Experience motivating team members to research and resolve issues. + Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. We will consider employment of qualified applicants with arrest and conviction records. **Shift:** **Store:**
    $71k-87k yearly est. 60d+ ago
  • Senior Processing Engineer

    Johnson & Johnson 4.7company rating

    Guaynabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Supply Chain Engineering Job Sub Function: Process Engineering Job Category: Scientific/Technology All Job Posting Locations: Guaynabo, Puerto Rico, United States of America, Titusville, New Jersey, United States of America Job Description: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine. We are searching for the best talent, Senior Processing Engineer. This Hybrid position can be based in Titusville, New Jersey, Springhouse Pa, or Guaynabo, Puerto Rico. #LI-Hybrid MSAT (Manufacturing Science and Technology) is a division of the Innovative Medicine Supply Chain (IMSC) of Johnson & Johnson. MSAT is a worldwide organization with members located across the geography in close vicinity to the Internal Manufacturing Network (MTO) and External Manufacturers, providing Technical Competence and Manufacturing Excellence to Johnson and Johnson's pharmaceutical environment and product portfolio. The MSAT Synthetics DP External Site Senior Processing Engineer is responsible for providing technical oversight to external manufacturing (EM) sites. They will also be responsible for site ownership in performing due diligence, auditing, and site onboarding. The Scientist will conduct technical/risk assessment, execution, and/or oversight of New Product Introduction (NPI), technical transfers, and Product Life Cycle (LCM) management. They will be involved with standards and new technology deployment, Multi-Variate Analysis (MVA) & statistical analysis, Proactive assessments and de-risking of products and process through collaboration with various other MSAT teams, different functions, and partners. Key Responsibilities: * Handle execution of drug product technology transfer, product life cycle activities, material qualification, and cleaning validation. * Support NPI using applicable tools and standards in collaboration with Virtual Management Team (VMT), key supply chain functions, Technical launch integrators / owners, and EM site. * Act as Technical coordinator for CMO process technology proficiency assessment, technology standards, and implementation of MSAT Technology Roadmaps. * Serve as primary contact and site owner for technical issues related to EM and represent in VMT by being a single technical voice including EM, thus supporting decision / actions. * Maintain and develop good understanding of the status regarding ongoing and future planned technical activities at site. * Engage in Site Lifecycle processes (due diligence / selection, onboarding, engage, ongoing monitoring, disengage) including support to localization; also be involved in technical assessment / due diligence of product portfolio / in- licensing. * Support working models and tools in handling EM from technical perspective which includes Technical risk metrics & Switching Effort / Complexity metric for fit-for-purpose segmentation model, and account planning/adherence. * Conduct technical assessment of change controls and other quality related activities by associating with Quality for audits and inspections. * Provide technical support on site for investigations and resolution of deviation / OOS (process, cleaning, troubleshooting) by collaborating with engineering, product launch, and technical owners. Qualifications: Education: * Minimum of a Bachelor's/University or equivalent degree required; Master's or PhD and/or focused degree specialization in Engineering, Pharmaceutical Science, or equivalent technical subject is preferred. Experience and Skills: Required: * Minimum 6 years of relevant work experience. * Demonstrated experience/expertise with various dosage forms, including experience with solids manufacturing technology, process, and transfer. * Experience working with external manufacturing network (EM. * Basic knowledge of Small Molecule Supply chain (products, customers, suppliers, plants). * Strong communication and teamwork/networking skills with the ability to interact at different levels of the organization/sector. * Ability to lead activities under general direction, and demonstrate a good sense of prioritization of assigned tasks & goals and handle time accordingly. * Strong understanding and knowledge of Q&C (Quality & Compliance) and the regulatory requirements (e.g., GMP, EHSS, etc.) related to pharmaceutical manufacturing environment. Preferred: * Experience in new pharmaceutical manufacturing technology especially OROS technology, continuous manufacturing, or related technology. * Understanding and application knowledge in statistics and process excellence / investigation tools. Other: * May require up to 25% travel, domestic and/or international depending on business needs. * Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week and depending on business needs. * The anticipated pay range for this position is 94,000-170,000. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Agile Decision Making, Coaching, Corrective and Preventive Action (CAPA), Critical Thinking, Emerging Technologies, Issue Escalation, Lean Supply Chain Management, Problem Solving, Process Control, Process Engineering, Product Costing, Product Improvements, Science, Technology, Engineering, and Math (STEM) Application, Situational Awareness, Technical Research, Technologically Savvy, Validation Testing, Vendor Selection The anticipated base pay range for this position is : 94,000-144,500 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. *********************************************
    $71k-84k yearly est. Auto-Apply 14d ago
  • Business Lead Transportation

    Johnson & Johnson 4.7company rating

    Guaynabo, PR job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Supply Chain Deliver Job Sub Function: Transportation Services Job Category: Professional All Job Posting Locations: Anasco, Puerto Rico, United States of America, Guaynabo, Puerto Rico, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Johnson & Johnson is recruiting for a Business Lead, Transportation, within the North America Transportation Operations Team to be located in Guaynabo, Puerto Rico. Key Responsibilities: * Manage door-door operational management for Johnson & Johnson NA transport lanes, ensuring consistent product availability and the highest levels of customer experience. * Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes. * Lead transport risk mitigation plan construction and its execution. * Ability to present performance metrics and project charters/updates to various levels of management. * Lead/participate in operational management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors. * As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes. * Partner with J&J Deliver Quality to ensure that transport operations is managed within the appropriate quality framework. * Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays. * Perform ad-hoc operational analytics to drive day-to-day business efficiencies. * For Business Leads with a team of analysts reporting to them, the individual will be responsible for the oversight, management, and development of the analysts in accordance with the Credo and HR policies. Qualifications Education: * University/Bachelor's or equivalent degree required. * MBA preferred. Experience and Skills Required: * Requires four to six (4-6) years of proven experience. * Experience in Transportation, Customer Service, Planning or Supply Chain. * Experience working with highly matrixed global organization, multi sector with heavy project management and influencing. * Knowledge of import/export process. * Understanding of US foreign trade relations. * Able to influence without authority. * Microsoft Office proficiency. * Solid problem solving and analytical experience. * Ability to work in a matrix environment and work with different cultures. * Ability to demonstrate Integrity and Credo-based Actions. Preferred: * Preferred previous experience in one or more functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations. * Experience with Six Sigma/Process Excellence tools, training and/or certification. * Working knowledge of project management tools (Microsoft project, GANTT, RACI, Lessons learned, etc.). * Working knowledge of analytics tools. Other: * Fluency in English & Spanish (verbal and written) is required. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Accountability, Coaching, Communication, Data Analysis, Digital Supply Chain Management, Distribution Management, Mental Agility, Order Management, Organizing, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Sustainable Distribution, Transportation Management, Transportation Management Systems (TMS), Transport Networks
    $48k-58k yearly est. Auto-Apply 5d ago
  • Pharmacy Technician / Pharm Tech Apprenticeship

    Walgreens 4.4company rating

    Gurabo, PR job

    Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. * In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. * Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. * Models and delivers a distinctive and delightful customer experience. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers. Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. * Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. * Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. * Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. * May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. * Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. * Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. * Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. * Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. * Prefer good computer skills. * Prefer the knowledge of store inventory control. * Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly
    $17.5-21 hourly 33d ago
  • Call Center Representative (Credentialing)- San Juan, PR

    Unitedhealth Group 4.6company rating

    Unitedhealth Group job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** This role is equally challenging and rewarding. It requires fluency in computer navigation and toggling while you confidently and compassionately engage in dialogue with the caller. Be assured that our training will provide you with knowledge of the various products, plans and levels of benefits available to members and you'll soon find yourself creating positive experiences and earning the gratitude of callers on an hourly basis. **Primary Responsibilities:** + Provides customer service support to providers through live phone call or live chat, to give updates on their credentialing status or contracting status and validates state specific requirement + Focus on resolving issues on the first interaction, navigating through complex computer systems to identify the status of the issue and provide appropriate response to the provider + Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and continue to establish rapport + Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends + Complete outbound calls as needed to complete case resolutions + Other duties or projects may apply **_***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***_** You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools + Proven knowledge of Microsoft and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications + Ability to work (40 hours/week) Monday-Friday. Flexible to work any of our 8 hour shift schedules during our normal business hours of 8:00am to 7:00pm ATL. It may be necessary, given the business need to work holidays and overtime + English proficiency **Preferred Qualification:** + Health care experience _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
    $18k-20k yearly est. 20d ago

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