Visitor services associate vs customer services coordinator

The differences between visitor services associates and customer services coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a visitor services associate and a customer services coordinator. Additionally, a visitor services associate has an average salary of $105,864, which is higher than the $35,520 average annual salary of a customer services coordinator.

The top three skills for a visitor services associate include visitor services, customer service and cash handling. The most important skills for a customer services coordinator are data entry, work ethic, and logistics.

Visitor services associate vs customer services coordinator overview

	Visitor Services Associate	Customer Services Coordinator
Yearly salary	$105,864	$35,520
Hourly rate	$50.90	$17.08
Growth rate	-4%	-4%
Number of jobs	84,087	246,525
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 47%
Average age	40	40
Years of experience	12	12

Visitor services associate vs customer services coordinator salary

Visitor services associates and customer services coordinators have different pay scales, as shown below.

	Visitor Services Associate	Customer Services Coordinator
Average salary	$105,864	$35,520
Salary range	Between $77,000 And $144,000	Between $27,000 And $45,000
Highest paying City	Washington, DC	Richmond, CA
Highest paying state	Illinois	Massachusetts
Best paying company	Massachusetts Institute of Technology	Stanford University
Best paying industry	Professional	Finance

Differences between visitor services associate and customer services coordinator education

There are a few differences between a visitor services associate and a customer services coordinator in terms of educational background:

	Visitor Services Associate	Customer Services Coordinator
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 47%
Most common major	Fine Arts	Business
Most common college	-	-

Visitor services associate vs customer services coordinator demographics

Here are the differences between visitor services associates' and customer services coordinators' demographics:

	Visitor Services Associate	Customer Services Coordinator
Average age	40	40
Gender ratio	Male, 30.8% Female, 69.2%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 19.3% Asian, 7.2% White, 55.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between visitor services associate and customer services coordinator duties and responsibilities

Visitor services associate example responsibilities.

Hire, train, schedule, and manage a team of sixteen part-time brewery ambassadors.
Take visitation notes, submit to DCS
Keep up to date on HIPPA and OSHA laws and regulations.
Host travel writers and FAM tours to help promote tourism and attractions.
Provide hands-on parenting and life skills education to families within the DCS system.
Open and close POS register daily; including invoice and purchase order creation and processing.

Customer services coordinator example responsibilities.

Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
Manage cleanliness and organization of work area and equipment.
Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
Select to test and troubleshoot new CRM system.
Assist with internal CRM system issues, and stick orders.
Assist customer in learning windows, internet and various utilities.

Visitor services associate vs customer services coordinator skills

Common visitor services associate skills

Visitor Services, 31%
Customer Service, 10%
Cash Handling, 9%
Membership Sales, 8%
Front Desk, 6%
POS, 5%

Common customer services coordinator skills

Data Entry, 9%
Work Ethic, 7%
Logistics, 6%
Customer Service, 6%
Purchase Orders, 5%
Order Entry, 4%

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Office and Administrative Industry
Visitor Services Associate
Visitor Services Associate vs Customer Services Coordinator

Updated January 8, 2025

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