Visitor services specialist vs case aide

Differences between visitor services specialist and case aide duties and responsibilities

Visitor services specialist example responsibilities.

• Manage a caseload TANF clients, assess clients eligibility to receive benefits, assist with placement of clients in various programs.
• Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.
• Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.

Case aide example responsibilities.

• Manage clients' confidential case files and records, process information and verify all incoming DHS and court documents.
• Review and research leads regarding personal injury cases by obtaining information from the Medicaid recipient's attorney and insurance adjuster
• Practice best practices in the behavior health system while maintaining HIPPA laws and regulations.
• Supervise visits between children and their parents and/or others deem appropriate at the request of the DES case manager.
• Complete new client intake which analyze and scores assessment questionnaires initially and on a follow-up basis as required by DHS.
• Provide services which enhance the parenting skills and abilities of the parents and caregivers of children involve with the DES system.
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