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Accounting/office manager vs customer account manager

The differences between accounting/office managers and customer account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an accounting/office manager and a customer account manager. Additionally, an accounting/office manager has an average salary of $50,431, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for an accounting/office manager include customer service, reconciliations and general ledger accounts. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Accounting/office manager vs customer account manager overview

Accounting/Office ManagerCustomer Account Manager
Yearly salary$50,431$45,951
Hourly rate$24.25$22.09
Growth rate7%8%
Number of jobs60,425110,138
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Average age4747
Years of experience66

What does an accounting/office manager do?

An accounting/office manager oversees the operation of an accounting team and the administrative parts of its transactions. Broadly, their responsibilities are to manage all operations in the office, ensure the organization of each process, and look after the welfare of all accounting team personnel. This includes tasks such as safeguarding financial documents, managing employee workloads, delegating tasks, scheduling meetings, and overseeing the creation of reports for the company executives and stockholders.

What does a customer account manager do?

Customer Account Managers are employees who specialize in keeping good, professional relationships with the company's clients. They are assigned specific customers and key clients to manage. Customer account managers are in charge of maintaining the customers' loyalty. As such, customer account managers are expected to provide first-class service to their customers. This includes providing them special promotions related to the company's services, keeping special communication lines for client concerns, and expediting client requests. They ensure that their customers receive their product or service requests on time and in good condition.

Accounting/office manager vs customer account manager salary

Accounting/office managers and customer account managers have different pay scales, as shown below.

Accounting/Office ManagerCustomer Account Manager
Average salary$50,431$45,951
Salary rangeBetween $34,000 And $74,000Between $29,000 And $72,000
Highest paying CityEast Providence, RINew York, NY
Highest paying stateAlaskaAlaska
Best paying companyNorthrop GrummanMouser Electronics
Best paying industryProfessionalTechnology

Differences between accounting/office manager and customer account manager education

There are a few differences between an accounting/office manager and a customer account manager in terms of educational background:

Accounting/Office ManagerCustomer Account Manager
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Most common majorAccountingBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Accounting/office manager vs customer account manager demographics

Here are the differences between accounting/office managers' and customer account managers' demographics:

Accounting/Office ManagerCustomer Account Manager
Average age4747
Gender ratioMale, 12.5% Female, 87.5%Male, 59.4% Female, 40.6%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.5% White, 61.1% American Indian and Alaska Native, 0.6%Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between accounting/office manager and customer account manager duties and responsibilities

Accounting/office manager example responsibilities.

  • Train employees how to sign into ADP, request PTO and manage deductions and banking.
  • Manage all accounting functions relate to cost accounting, AP / AR and general ledger.
  • Conduct corporate treasury management planning and analysis, manages controls for inventory and cost accumulation for all products sell.
  • Optimize billing processes, resolve delinquent accounts, and utilize QuickBooks expertise in tracking AR/AP, profits and overhead.
  • Key in weekly payroll to ADP website as well as responsible for updating employee records, direct deposits and payroll changes.
  • Coordinate and submit year-end information to CPA for corporate tax preparation.
  • Show more

Customer account manager example responsibilities.

  • Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
  • Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
  • Enter invoices into QuickBooks from carrier that is delivering material to destination.
  • Take orders from customer, enter into QuickBooks, send customers order confirmation.
  • Show more

Accounting/office manager vs customer account manager skills

Common accounting/office manager skills
  • Customer Service, 11%
  • Reconciliations, 8%
  • General Ledger Accounts, 6%
  • Purchase Orders, 5%
  • Credit Card, 5%
  • Journal Entries, 5%
Common customer account manager skills
  • Customer Service, 26%
  • Customer Accounts, 17%
  • CRM, 10%
  • Collections Process, 8%
  • Persuasion, 8%
  • Customer Retention, 7%

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