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Agency manager vs branch manager

The differences between agency managers and branch managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a branch manager has an average salary of $56,291, which is higher than the $55,080 average annual salary of an agency manager.

The top three skills for an agency manager include insurance products, training programs and lead generation. The most important skills for a branch manager are customer satisfaction, business development, and branch management.

Agency manager vs branch manager overview

Agency ManagerBranch Manager
Yearly salary$55,080$56,291
Hourly rate$26.48$27.06
Growth rate6%17%
Number of jobs91,702333,883
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 65%
Average age4746
Years of experience-8

What does an agency manager do?

An agency manager works alongside a recruitment team to find new applicants for a company's vacancies. Agency managers typically work in companies that have both a high number of employees and a regular recruitment schedule. Creative industries, especially in film and TV productions, commonly have agency managers. An agency manager works as part of a human resource team to bring in talent that will be beneficial to a company. A keen understanding of human behavior and strong communication skills are both necessary for this position. A psychology degree could also be beneficial.

What does a branch manager do?

Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.

Agency manager vs branch manager salary

Agency managers and branch managers have different pay scales, as shown below.

Agency ManagerBranch Manager
Average salary$55,080$56,291
Salary rangeBetween $28,000 And $106,000Between $39,000 And $80,000
Highest paying CityNew York, NYOakland, CA
Highest paying stateNew YorkAlaska
Best paying companyCadence Design SystemsFNB
Best paying industry-Professional

Differences between agency manager and branch manager education

There are a few differences between an agency manager and a branch manager in terms of educational background:

Agency ManagerBranch Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Agency manager vs branch manager demographics

Here are the differences between agency managers' and branch managers' demographics:

Agency ManagerBranch Manager
Average age4746
Gender ratioMale, 59.0% Female, 41.0%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.8% Asian, 9.0% White, 65.2% American Indian and Alaska Native, 0.7%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.4% Asian, 7.8% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage10%11%

Differences between agency manager and branch manager duties and responsibilities

Agency manager example responsibilities.

  • Manage agency expenses, including conducting payroll and equipment/material purchases.
  • Confer with clients in order to provide marketing and technical advice to increase recognition, branding and ROI.
  • Specialize in life, health, and annuities.
  • Post billing and run various reports and invoices for active agencies.
  • Incorporate, license, organize, and run a commercial collection agency.
  • Handle hiring, training, recruiting and development of all brokerage agents production.
  • Show more

Branch manager example responsibilities.

  • Manage and coordinate a high volume sales pipeline from beginning to closing while ensuring all RESPA regulations are met.
  • Warehouse operations plus office duties, A/P, A/R.
  • Support A/R, A/P, and provide data analyzation from 12 branches to assist with annual budgeting projections/forecasting.
  • Provide leadership for sales, customer service, operations, compliance, and ethics as branch manager of an in-store branch.
  • Educate staff in areas of bank secrecy, bank regulations, and internal audit policy.
  • Train agents and managers using office generate PowerPoint presentations, company flip charts and training videos.
  • Show more

Agency manager vs branch manager skills

Common agency manager skills
  • Insurance Products, 29%
  • Training Programs, 23%
  • Lead Generation, 14%
  • Customer Satisfaction, 6%
  • Performance Reviews, 4%
  • Field Training, 3%
Common branch manager skills
  • Customer Satisfaction, 8%
  • Business Development, 7%
  • Branch Management, 5%
  • Human Resources, 5%
  • Financial Statements, 5%
  • Performance Management, 4%

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