What are the skills of a restaurant general manager?

Question

Zippia Team · Accepted Answer

The skills of a restaurant general manager include leadership, communication, and problem-solving skills. Since a restaurant general manager is tasked with ensuring restaurants' smooth and effective operation, they must utilize these skills daily.

First and foremost, strong leadership skills are necessary for a restaurant general manager.

Leadership skills and the ability to foster a team-oriented environment can help reduce restaurants' biggest problem: high turnover. An engaged manager who leads by example and listens to his team's needs while giving clear direction can help keep staff happy and engaged.

Clear communication is a big part of being an effective leader. The best way to get your staff on board with your directives is to ensure that they understand and are aligned with your goals. Clear communication is especially important in restaurants, where the quick pace and stress levels can run high.

Problem-solving and conflict management skills play an important role in the restaurant general manager position. This skill is not easy to obtain but essential to ensuring that restaurants operate effectively.