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The differences between application support analysts and analyst leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming an analyst lead takes usually requires 4-6 years. Additionally, an analyst lead has an average salary of $95,264, which is higher than the $92,078 average annual salary of an application support analyst.
The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for an analyst lead are analytics, data analysis, and project management.
| Application Support Analyst | Analyst Lead | |
| Yearly salary | $92,078 | $95,264 |
| Hourly rate | $44.27 | $45.80 |
| Growth rate | 10% | 9% |
| Number of jobs | 173,440 | 122,353 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
Application support analysts and analyst leads have different pay scales, as shown below.
| Application Support Analyst | Analyst Lead | |
| Average salary | $92,078 | $95,264 |
| Salary range | Between $67,000 And $125,000 | Between $74,000 And $122,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Meta | |
| Best paying industry | Finance | Finance |
There are a few differences between an application support analyst and an analyst lead in terms of educational background:
| Application Support Analyst | Analyst Lead | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between application support analysts' and analyst leads' demographics:
| Application Support Analyst | Analyst Lead | |
| Average age | 42 | 43 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 62.4% Female, 37.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |