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Application support analyst vs application consultant

The differences between application support analysts and application consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming an application consultant takes usually requires 4-6 years. Additionally, an application consultant has an average salary of $95,522, which is higher than the $92,078 average annual salary of an application support analyst.

The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for an application consultant are client facing, java, and CRM.

Application support analyst vs application consultant overview

Application Support AnalystApplication Consultant
Yearly salary$92,078$95,522
Hourly rate$44.27$45.92
Growth rate10%9%
Number of jobs173,44099,368
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Average age4243
Years of experience26

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

What does an application consultant do?

The job of an application consultant is to assist and support businesses and organizations in developing technological solutions. In this role, you will be looking at the specific needs and requirements of organizations and understand their business process so you can create systems or solutions that meet their needs. Other duties include overseeing and troubleshooting existing software applications, building and implementing new software applications and programs, and providing live technical support for end-users. As an application consultant, you will also be responsible for training both customers and staff on how to use the software application.

Application support analyst vs application consultant salary

Application support analysts and application consultants have different pay scales, as shown below.

Application Support AnalystApplication Consultant
Average salary$92,078$95,522
Salary rangeBetween $67,000 And $125,000Between $74,000 And $123,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkWashington
Best paying companyMetaAutodesk
Best paying industryFinanceTechnology

Differences between application support analyst and application consultant education

There are a few differences between an application support analyst and an application consultant in terms of educational background:

Application Support AnalystApplication Consultant
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Application support analyst vs application consultant demographics

Here are the differences between application support analysts' and application consultants' demographics:

Application Support AnalystApplication Consultant
Average age4243
Gender ratioMale, 64.2% Female, 35.8%Male, 68.4% Female, 31.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 14.6% White, 58.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between application support analyst and application consultant duties and responsibilities

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Application consultant example responsibilities.

  • Manage the affiliated physician practice HL7 result interface projects.
  • Manage cases and contacts in CRM, complete or delegate tasks, tickets, requests in a timely manner.
  • Manage internal, external systems/application of healthcare software within assign areas from inception to successful implementation in private medical practices.
  • Develop test case scenarios, participate in QA and UAT testing of the system.
  • Perform object relational mapping between database tables and java classes and develop data access layer.
  • Deploy the project in Linux environment.
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Application support analyst vs application consultant skills

Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%
Common application consultant skills
  • Client Facing, 10%
  • Java, 6%
  • CRM, 5%
  • Business Process, 5%
  • Troubleshoot, 5%
  • Database, 4%

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