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The differences between application support analysts and implementation analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming an implementation analyst takes usually requires 4-6 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $82,268 average annual salary of an implementation analyst.
The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for an implementation analyst are client facing, data analysis, and shared services.
| Application Support Analyst | Implementation Analyst | |
| Yearly salary | $92,078 | $82,268 |
| Hourly rate | $44.27 | $39.55 |
| Growth rate | 10% | 9% |
| Number of jobs | 173,440 | 108,170 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 71% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
An implementation analyst is an individual who is responsible for conducting data analysis and software testing when a company is doing a software upgrade. Implementation analysts must ensure that the company has the appropriate equipment to meet its operational needs by determining which hardware and software they should use. They provide workshops and conduct education for trainers on the functionality of the product as well as to conduct tests to ensure the proper functionality of the product. Implementation analysts must also prepare budgets for proposed equipment or tailor their recommendations to fit an established budget.
Application support analysts and implementation analysts have different pay scales, as shown below.
| Application Support Analyst | Implementation Analyst | |
| Average salary | $92,078 | $82,268 |
| Salary range | Between $67,000 And $125,000 | Between $60,000 And $111,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | New Jersey |
| Best paying company | Meta | OpenGov |
| Best paying industry | Finance | Technology |
There are a few differences between an application support analyst and an implementation analyst in terms of educational background:
| Application Support Analyst | Implementation Analyst | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 71% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between application support analysts' and implementation analysts' demographics:
| Application Support Analyst | Implementation Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 49.4% Female, 50.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% | Black or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.1% Asian, 14.5% White, 58.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |