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The differences between application support analysts and information analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming an information analyst takes usually requires 4-6 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $75,933 average annual salary of an information analyst.
The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for an information analyst are patients, data entry, and data analysis.
| Application Support Analyst | Information Analyst | |
| Yearly salary | $92,078 | $75,933 |
| Hourly rate | $44.27 | $36.51 |
| Growth rate | 10% | 9% |
| Number of jobs | 173,440 | 141,418 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
Information Analysts are employees who collect data and analyze the information from the data they collected. They are usually found in companies with information technology departments. They collect network, software, or hardware performance data and analyze these data. The data that Information Analysts collect would help in identifying and anticipating problems in the system. As such, they will be able to troubleshoot and provide a sound analysis of the systems and networks. They would then be able to give recommendations to address problems, based on what they analyzed.
Application support analysts and information analysts have different pay scales, as shown below.
| Application Support Analyst | Information Analyst | |
| Average salary | $92,078 | $75,933 |
| Salary range | Between $67,000 And $125,000 | Between $55,000 And $104,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Oregon |
| Best paying company | Meta | Putnam Investments |
| Best paying industry | Finance | Technology |
There are a few differences between an application support analyst and an information analyst in terms of educational background:
| Application Support Analyst | Information Analyst | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between application support analysts' and information analysts' demographics:
| Application Support Analyst | Information Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 51.7% Female, 48.3% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 14.6% White, 59.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |